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My touchpad scrolling has stopped working for websites (including the Firefox website!).

My touchpad scrolling has stopped working for websites (including the Firefox website!). And when I scroll using the scrollbar on the right, it can only scroll down halfw… (read more)

My touchpad scrolling has stopped working for websites (including the Firefox website!). And when I scroll using the scrollbar on the right, it can only scroll down halfway on the page. Sometimes up and down keys for scrolling do not work. However, I can scroll in Windows with no problem. Any help would be appreciated.

Asked by william.hirshman 2 years ago

Last reply by YongHan 2 years ago

  • Archived

MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

Hi, I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefo… (read more)

Hi,

I have a problem, which only seems to apply to Firefox. I am a developer for a site which uses LetsEncrypt certificate. When I access it via Firefox (and only Firefox), I get the error message as mentioned in the subject.

I tried to understand why this occurs. A quick Google just leads me to an issue with the Microsoft domain, and what I can understand was a Firefox bug.

Trying to figure out if it is a problem with Firefox, or a problem with the certificate. Any thoughts?

Asked by gustav6 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Web Page Navigation Problem (PgDn)

I am having a problem using "Page Down" with Firefox 99.0.1 64 Bit on Windows 10. Specifically, when I click on the "PgDn" button the page only goes down for a few clicks… (read more)

I am having a problem using "Page Down" with Firefox 99.0.1 64 Bit on Windows 10. Specifically, when I click on the "PgDn" button the page only goes down for a few clicks then it goes back to the top of the page on the next click. I am having the same problem with "Arrow Down," "Mouse Wheel Down," etc.

Asked by lmoore44052 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

How to get rid of leftover separators in bookmark menu?

I removed everything from the bookmarks menu that I don't need. Now there is a battery of separators left, consuming menu space. See attached screenshot of German Firefox… (read more)

I removed everything from the bookmarks menu that I don't need. Now there is a battery of separators left, consuming menu space. See attached screenshot of German Firefox version.

How to get rid of at least four of those five separators?

Also, it would be great to have all my bookmarks at the top of the menu, while all that stuff I rarely need (Show bookmark sidebar, More bookmarks, Bookmars symbol bar ...) is at the bottom. Is there an way to change that?

Asked by peter596 2 years ago

Answered by cor-el 2 years ago

  • Archived

Firefox is not allowed to view a web page

Hello I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot) Firefox Can’t Open This Page To protect your security, acco… (read more)

Hello

I have just created a Google Site. Everytime I try to open it I get the below message (see screenshot)

Firefox Can’t Open This Page To protect your security, accounts.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window

Everytime I try 'open it in a new window' it just takes me to my Google site 'sign in' page.

Help!!!!!!!!!!!!!!!!

Asked by acwilkes219 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox Unique Identifier

Mozilla clearly lost it with their unique identifier, anyways i got a question on this topic. If i download Firefox here https://www.mozilla.org/en-US/firefox/all/#produ… (read more)

Mozilla clearly lost it with their unique identifier, anyways i got a question on this topic.

If i download Firefox here https://www.mozilla.org/en-US/firefox/all/#product-desktop-release there will be a unique identifier, but if download it here https://ftp.mozilla.org/pub/firefox/releases/ There won't be such an identifier.

So, which is the better option since i know little about mozilla.org not sure if it's secure. Also when i download from the first link, what will the unique identifier track exactly since i open my browser and paste the URL for download, i don't come to the downloadsite from any other site or search result, i directly go there, so what will happen with the identification in that case? I know i had a similar thread before, but question is still open.

Asked by Firefox_Beginner 2 years ago

Last reply by Paul 2 years ago

  • Solved
  • Archived

Firefox 99 is not applying the chosen content action for MSMoney OFX files - deosn't matter what action is chosen it just saves

Until the last FF release (99), when I downloaded files from my bank for MSMoney FF would apply the action to use the MS Money import handler. Not anymore. FF will now … (read more)

Until the last FF release (99), when I downloaded files from my bank for MSMoney FF would apply the action to use the MS Money import handler. Not anymore. FF will now only save the file. Even if I choose "always ask" it still just saves the file - never asks what to do with it (save or open with). Please fix this. It's worked fine for decades and now doesn't work at all. I tried adding images to show what happens but the ones that show what FF is doing and the FF settings won't upload. Only the banking download page images will upload. They just show that I pick MSMoney as the download format.

Asked by nvanbeancounter 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

I cant find my bookmarks and saved passwords.

My laptop crashed. I got a new one but I cannot remember what my login info is for firefox. I had lots of saved passwords and bookmarks that I need to get back. I tried… (read more)

My laptop crashed. I got a new one but I cannot remember what my login info is for firefox. I had lots of saved passwords and bookmarks that I need to get back. I tried the two email addresses that I would have used and neither of them can access my old passwords and bookmarks. In fact, with either login I used I get the same saved passwords and the same bookmarks.

Asked by bullseyedisc 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

User and passwords no longer working in some sites after refresh

Hi there, After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong… (read more)

Hi there,

After a Firefox Refresh, one site I used to access everyday does not accept my user Id/password anymore. The site did not return any warning message like wrong password. It just doesn't go trough when I hit 'enter'.

The same user/pw is still working well in Chrome. I asked for help on the site I could not access, but they have no issues like mine, and his system is regularly on.

I have already cleared all my history, cookies, everything. I have installed Firefox again. Nothing.

Any idea? Thanks

Asked by edubling 2 years ago

Answered by FredMcD 2 years ago

  • Archived

Moved Firefox to a different drive to make space. Now it won't load any pages

I have a 2 hard drive laptop, HP Omen. In an attempt to save space on the primary hard drive I moved Firefox to the secondary drive. It would open after that but no pages… (read more)

I have a 2 hard drive laptop, HP Omen. In an attempt to save space on the primary hard drive I moved Firefox to the secondary drive. It would open after that but no pages will load. I've checked my internet connection, Chrome works just fine, I've restarted my laptop multiple times. I've reinstalled Firefox multiple times as well. No matter what I do, no pages will load. I'm not getting any error messages. I'm made sure that Firefox has been uninstalled from my secondary drive and reinstalled it on my primary but it still won't work. Any suggestions would be of great help.

Asked by shadley02 2 years ago

Last reply by shadley02 2 years ago

  • Archived

don't show the title tab name

Hi, At my job, they can see the title of any tab that is opened in a browser. They log that. Is there any configuration in the browser to avoid that ? I tried ta… (read more)

Hi,

At my job, they can see the title of any tab that is opened in a browser. They log that.

Is there any configuration in the browser to avoid that ?

I tried tab anonymizer plugin, but it just rename the tab .... so the original site name is logged too.... ';(

Fo sure I can use a vpn, but even so they will pick me using the tab name log ;(

Best Regards

Romanek

Asked by Romanek 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Is TLS going away?

Hello, IS there any plan for TLS to go away with any upcoming release? Is there away to sign up for release notes to come to your inbox in advance? thank you, Amanda … (read more)

Hello,

IS there any plan for TLS to go away with any upcoming release? Is there away to sign up for release notes to come to your inbox in advance?

thank you, Amanda

Asked by ameehan 2 years ago

Last reply by James 2 years ago

  • Solved
  • Archived

Please add a superficial distinguishing label to declared but unused filenames

I am running WikiSpecies on Ubuntu Firefox 64-bit v. 98.0.2. I used to be able to display a collection of unused files with the used ones but showing a red color indicat… (read more)

I am running WikiSpecies on Ubuntu Firefox 64-bit v. 98.0.2.

I used to be able to display a collection of unused files with the used ones but showing a red color indicating that the file was unused (because noone had entered anything other than the file name).

Now, however, ALL files in a directory (e. g., see https://species.wikimedia.org/wiki/Craspedophorus) are shown with the same color, whether they include additional implementation details or not.

Would it be possible for you to restore the "unused" color of empty files? It is bothersome for me to open EVERY file, empty or not, in a directory just to find that most or all of them never have been implemented. Adding a special color -- or other distinctive display -- to unimplemented files would save me a great deal of time.

I am attaching a picture of a typical unimplemented file.

Asked by jwill 2 years ago

Answered by TyDraniu 2 years ago

  • Archived

Increasingly unable to access sites on Firefox

I am being forced to use google/chrome more and more as I cannot get into sites using Firefox as a browser. Most recently I tried to pay my Target account online and get … (read more)

I am being forced to use google/chrome more and more as I cannot get into sites using Firefox as a browser. Most recently I tried to pay my Target account online and get getting an error message. I would put in my user name and pw, hit enter and the fields would blank out with boxes noting "this field is required." I did this 3 times--same outcome. It didn't tell me the credentials were wrong, it would just blank out. I went to chrome and put in the same credentials and after 2 factor authentication using email, was able to get into my account. This is also happening on the citibank site as well as several sites I use for work.

Asked by brendab_69 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Save Link as behavior for blocked files by proxy

I am browsing the a proxy solution that is configured to block malicious files. I was testing the eicar file download through https://www.eicar.org/?page_id=3950. When I… (read more)

I am browsing the a proxy solution that is configured to block malicious files. I was testing the eicar file download through https://www.eicar.org/?page_id=3950. When I click on the download, my download is blocked and nothing happens (which is expected). However, if I right-click on the file and select "Save Link as" option, I get the block message, I get the pop-up window to save the file, and Firefox creates a file in the specified location. However, the file is invalid (obviously as the download was blocked). If I try the same with another Browser (like Chrome), it gives an error "Failed - Forbidden" for the download.

Trying to understand how Firefox handles such instances, does it first create a file in the specified location, even the file is not retrieved through the proxy? Why is firefox not giving an error message similar to other browsers if it actually fails to download the file.

Asked by MT 2 years ago

Last reply by MT 1 year ago