Firefox Support Forum

Hi, how are you? How is wondering if you know when you change the default browser in Windows? It shows the portable Firefox browser Along with the installed one. How can I remove that from the system? Please let me know Thanks.

Hello, First let me thank Mozilla again for a great experience. I've been using Firefox as my main browser for many years and since some time I also started supporting Mozilla financially with whatever little I can with recurring payments. To the problem: since some time patch / commit view on HitHub with Firefox is broken. I guess many @mozilla have github accounts so you can open and read https://support.github.com/ticket/1318472 but to summarise: my first entry there was: ``` When viewing Linux kernel style Pull Requests on GitHub, using Firefox, TABs are displayed as 4 spaces, which is confusing, since the default is 8 spaces, which is also what is displayed in chrome and chromium. E.g. https://github.com/thesofproject/sof/pull/4747/commits/e9cc9312841a9329797b0b676335c8cb1a0dc779 ``` then a screenshot (attached) and a clarification to it: ``` As you can see there the patch area between lines 238 and 245 is wrongly indented by 4 spaces, whereas areas above and below are correctly indented by 8 spaces. ``` Then more: ``` No, space isn't used for indentation in that code. They can download raw code and verify, I'm sure they know how to do that. Why don't they just reproduce that themselves? Start Firefox, navigate to any PR commit like https://github.com/thesofproject/sof/pull/4884/commits/b19a64df2c2fcd63d7407ef500fd3312287c8995 and click arrows above and below the diff to display surrounding code. Then navigate to or download the raw patch https://github.com/thesofproject/sof/commit/b19a64df2c2fcd63d7407ef500fd3312287c8995.patch to see TABs used everywhere. Should be very easy to verify. ``` and their last reply was ``` From a technical standpoint this is not a regression. It's a problem with the way firefox interprets the combination of the tab-size css and the particular markdown we use for our diffs.

After reviewing the Issue in more detail there it has not been prioritized and will most likely not be addressed in the near future. ``` This is a deal-breaker for me. I spend hours daily reviewing GitHub pull requests. And I'd really not want to use a different browser just because of this... Please help! Thanks Guennadi

Hello team,

In our website www.beutics.com is facing loading issues in mozilla browser use by computer. there no issues in mobile app & any other browser. can you please help me to fix this issues.

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I open instagram.com: At the bottom it says, "sending request to www.instagram.com" and it stucks on that for some time as I'm not able to click anywhere in the webpage. And sometimes, it says, "transferring data from www.instagram.com" PC and the internet connection is fine. What could be the issue?

Hi,

I use firefox, with synced settings, at both home and my place of work. I try to manage cookies so my Spotify always remains logged it when I open my bookmark. This works on my home computer, but doesn't seem to work on my office computer.

I've looked at the setting and to me they appear the same. I'm only slightly know what I'm doing so any help would be grately appriciated! One system is a Mac and one is a Windows - unsure if that would make any kind of difference.

Thanks, Andrew

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. PC and the internet connection is fine. What could be the issue?

I have tried to Install Firefox Multiple Times. Firefox doesn't retrieve any pages when searched (Example:google.com). Even the Settings option is not opening. It is all blank Page.

Tried various options like Refresh, trouble shoot mode, Restarting, System Updates, Uninstalling Visual Studio, Changing Proxy. Nothing works. Kindly help on this solution.

After updating FF to version 99.01, suddenly FF Messed up the Menu Bar. Now my Menu Bar at the very top is cut off. Can't see the top 50% of the buttons, when FF is maximised - as usually.

Hey Guys,

My trend micro password manager stopped work recently only on Mozilla but still works on every other browser, I have uninstalled and reinstalled both the trend micro and mozilla but it still isnt working?

Firstly; I am 77 years and represent a non understanding in computing. I recently changed fierfox code to ensure contact between my mobilephone and a table computer. I dont remember the old firefox code. My bankid does not work after change. My question; do I need to give new codes to bouth devices shall i also change other codes making Sync. Thanks for help and sorry for my halting english. Yours kjell ryden

Hello, Firefox has been getting worse with the latest updates to the browser. There are several websites I've attempted to visit that I received an error message when using Firefox, but opened without a problem with another browser. I am also having issues when trying to open attachments someone has sent to me in Outlook. I can read the email, but cannot open the attachments to the email. Are there any indications Firefox has been having these problems? If yes, are there fixes in the works?

Thank you, Marc

GoodDay to you All,

Website with a picture, right-click, save picture as, choosing a directory.... ... and then, normally, if there are already 3 other files in the chosen directory, let's say: house_1.jpg , house_2.jpg , house_3.jpg , and I would start with typing "hou" for a filename, then normally FF would make a "suggestion-list" under the "filename:-box", like: house_1.jpg house_2.jpg house_3.jpg

... and I would be able to click on one of them, and change the name into house_4.jpg.

But, alas, there is no more suggention-list since this afternoon. I can only type a name for the file, and that's it.

Can someon please help me restore this "save-as-suggestion-list" ?

Kind regards from the Dutch Lowlands

AOL Mail and Twitter no longer load starting today using the Firefox browser. Have restarted and pretty much spent a couple hours trying to fix on my own. AOL keeps trying to load the mail but won't...but works great on my IPAD and my IPhone. Same with Twitter...it's just stuck on the loading screen. Cleared history and cache but nothing works. HELP.

I have reset my Windows 10 OS with the windows repair tool, I have since lost all the data linked to my account such as password, bookmark, profile settings, etc...

I tried to sync multiple time to no avail.

I put a favorite on my wife's FF (v99 on latest Windows 10 Pro). This https site should have asked to save the password - it did not. When I went to Settings > Privacy & Security then click on [Saved Logins] I get a SYNC page that tells me I have to have a SYNC account. There were no logins found, which is scary because she has 50 (or so) logins to various sites she goes to. Clicking the [Create New Login] and entering the data then clicking [Save] freezes (fuzzes out the page) and does nothing.

This Password problem with Firefox is getting frustrating enough to quit using the product. One of the primary functions of a browser is to save our passwords. I do not want to use SYNC and have no interest in using it. It is atrocious to lose my 200 (or so) passwords every month for the last three months and now my wife's 50 (or so) passwords. This FF password manager is out of control and SYNC is another technological abomination.

What in the world is wrong with Firefox. We've never had these problems for over 15 years until the end of last year and so far this year?

Her profile (and mine) reside on a NAS drive with a "hard link" from our PCs to this network location.

When I click on a "mailto" link, Firefox (my default browser) opens a new tab, then immediately close that tab without waiting for my to interact with it. No draft email is created. I see that other users have reported this behavior in the past, and I've tried the suggested remedies without success. Specifically, I ran Malwarebytes, and it found no threats. I then started Firefox (on the Mac) via the Option key (to start it without ad-ons), and that does not change the behavior. I'm on ver 99.0.1 of FF, which is up to date as of 4/20/2022 (today). My Mac OS is also up to date (ver 12.3.1). My Mac is a 2021 MacBookPro with the Apple M1 Pro chip. I use gmail. OTHER BROWSER (like Safari and Chrome) can open "mailto" links in a new tab in FF (which is my default browser, and used for mailto links) just fine! Here is an example of the URL that I see in a new FF tab opened via Chome: https://mail.google.com/mail/u/0/?fs=1&tf=cm&source=mailto&su=Cover+of+the+River+Journal&to=Steve+Mones%3Cstevenmones@optonline.net%3E Any help would be appreciated. - Thanks, Jim

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know).

I've also tried to install your Extended Support Release. Will that work? I'm an independent research scholar, not currently associated with either Oxford or Stanford.

So I really need to have your Firefox back — I had it until this morning, when I needed to trash it (b/c of a bug), and then re-install. Yet I've not been able to re-install so far.

Hence, I'm seeking your help!

Thank you, Davy