Showing questions tagged: Show all questions
  • Archived

firefox 73 profile location problem

I seem to be encountering various problems since the update to 73, the main one is the profile folder, I dislike the default location so have previously just put my prefe… (read more)

I seem to be encountering various problems since the update to 73, the main one is the profile folder, I dislike the default location so have previously just put my preferred location in appdata\roaming\mozila\profiles.ini but 73 regularly ignores this and puts a basic profile in the default location and alters profile.ini. Using the profile manager does not get any better results. I am also having problems with the home page, I have set a custom page but 73 often resets this to a blank page or sometimes the default home page. I have had to resort to a 'portable' version as 73 constantly resetting things was getting so annoying but the portable does not work well as a default browser.

Asked by mikebravo 1 year ago

  • Archived

Sound Cracks on Pausing-Unpausing a Video on Any Webpage

Hi, Using Firefox version 83.0 on MacBook Pro 2019 16 inch model. When I pause a video on any webpage, I hear a sudden loud "crack" sound from the speakers. It also happe… (read more)

Hi,

Using Firefox version 83.0 on MacBook Pro 2019 16 inch model. When I pause a video on any webpage, I hear a sudden loud "crack" sound from the speakers. It also happens when I unpause, jump backward or forward in the video. If I mute the sound of the video and try to pause/unpause, there is no problem.

I checked the same situation with other browsers. There are no problems with them.

I hope there is a solution to this.

Thanks.

Asked by ersoyci 10 months ago

https://www.finnair.com/fi-fi, Chat-window not opening

Hi, https://www.finnair.com/fi-fi, Chat-window not opening with Firefox-browser. Browser-privacy setting is standard. Edge-Browser is opening, but the window in the displ… (read more)

Hi, https://www.finnair.com/fi-fi, Chat-window not opening with Firefox-browser. Browser-privacy setting is standard. Edge-Browser is opening, but the window in the display-corner not completely displayed.

Thank for support.

Asked by chsf1 2 months ago

Video calls don't work on Firefox

Video calls do not work on Firefox. I tried on Facebook, Messenger and Google Meet - nothing works. On FB and Messenger it ends up with a black screen and "call failed" m… (read more)

Video calls do not work on Firefox. I tried on Facebook, Messenger and Google Meet - nothing works. On FB and Messenger it ends up with a black screen and "call failed" message. On Google meet I can connect to a call, but I cannot see or hear anybody and nobody can see or hear me. I tried Safe Mode and resetting Firefox - no results. On Chrome everything works. This issue was with Firefox for a long time, but since we conduct more of our life online in the recent year, it became really frustrating. Any fix for that?

I am on Mac OS High Sierra

Asked by Danas 2 months ago

Fonts

Hi never used a forum before but feel as if i have no choice since i updated to 90.0 i can no longer use custom fonts it just defaults to the original font which i hate h… (read more)

Hi never used a forum before but feel as if i have no choice since i updated to 90.0 i can no longer use custom fonts it just defaults to the original font which i hate has anybody else had this problem if i switch to troubleshoot mode it seems to work I know what you're thinking it must be down to an extension but I've tried disabling all extension and it still won't work Any suggestions are very welcome Thanks K..........

Asked by Funk1 2 months ago

Export Certicates

I am having problems to export a certificate in Firefox 64.0.2. I can see the certificates but while trying to back them up, i am able to select file location, give a nam… (read more)

I am having problems to export a certificate in Firefox 64.0.2. I can see the certificates but while trying to back them up, i am able to select file location, give a name and after that it generates a white rectangle but does not do anything and the certificate is not backed up. I know there are newer versions, but I need to secure that the certificates will not be gone. Any idea how to make it work?

Asked by rodriguezbjulian 2 months ago

firefox won't save my passwords

Hello all. I have asked this once but didn't seem to get a decent answer. My firefox updated to a new version a while ago and since the update it won't save any of my pas… (read more)

Hello all. I have asked this once but didn't seem to get a decent answer. My firefox updated to a new version a while ago and since the update it won't save any of my passwords. I have tried to read through some of the details regarding fixes for this but it may as well be written in Chinese as I don't understand. Som,eone tell me how to get my Firefox browser to save passwords like it used to or I'll have to stop using it altogether.

Asked by Johnone 2 months ago

Favicon on bookmark is different than favicon on tab

The bookmark favicon is wrong and does not match the favicon on the tab. I have deleted and rebuilt favicons.sqlight. The bookmark in question is still wrong. There is… (read more)

The bookmark favicon is wrong and does not match the favicon on the tab. I have deleted and rebuilt favicons.sqlight. The bookmark in question is still wrong. There is no entry for the bookmark in favicons.sqlight. I've reinstalled Firefox, rebooted Windows, ... to no avail. I even tried using favicon.ico without success. The HTML page is correct.

The HTML is simple and the favicon shows on the tab correctly -

<!DOCTYPE html>
<html>
<head>
<link rel="icon" type="image/png" href="Bandwidth1.png">
<style>
img {
max-width:100%;
height:auto;
}
</style>
</head>
<body>
<h2>Network Bandwidth Usage - CS1</h2>
<img src="summary.png" alt="Summary">
<div style="float: left;">
<img src="day.png" alt="Days">
</div>
<div style="float: left;">
<img src="month.png" alt="Months"><br/>
<img src="top.png" alt="Top10">
</div>
</body>
</html>

Asked by br5491 2 months ago

New tab background color

Whenever I open a new tab using the + sign the background color is black. I have tried everything I can think of and what I found on the web. Nothing works I hate the … (read more)

Whenever I open a new tab using the + sign the background color is black. I have tried everything I can think of and what I found on the web. Nothing works I hate the black background. I want white with text in black.

Asked by The Mason 2 months ago

Multimedia buttons on keyboard (Play/pause, Next track, Previous Track, etc) not working on firefox

I never had this problem before in Firefox, whenever I press one of the multimedia keys to control playback on Firefox, it doesn't do anything, On other apps it works fin… (read more)

I never had this problem before in Firefox, whenever I press one of the multimedia keys to control playback on Firefox, it doesn't do anything, On other apps it works fine but on Firefox it just doesn't do anything.

PS: I checked on the advanced configuration settings whether media.hardwaremediakeys is enabled (set to true) and it is.

Asked by dankmus_twt 2 months ago

avoiding second window in linux version

especially on startup, i get two 'windows' open. that is, instances. it happens because sometimes i click on firefox and nothing happens. if i decide too soon that it … (read more)

especially on startup, i get two 'windows' open. that is, instances. it happens because sometimes i click on firefox and nothing happens. if i decide too soon that it is not going to load, i click again and it then loads twice, and i get the nonsense about firefox already running. if this cannot be fixed, i would like to select allow only one instance to run as VLC offers.

I would like to be able to have two rows of tabs so things did not get so cluttered, but only if it is something like f8 to switch. since dos was squeezed out, nobody is using the f keys anyway.  :(

Asked by Fluffy the cat 2 months ago

Bookmark positioning

I have no problem with my bookmarks. All in good working order. The only thing is that I restarted my computer and the "other bookmarks" drop down menu appeared on the … (read more)

I have no problem with my bookmarks. All in good working order. The only thing is that I restarted my computer and the "other bookmarks" drop down menu appeared on the right hand side. It has always opened on the left hand side. I just want to move it over to the left.

Asked by digbyquigly 2 months ago

Selecting multiple bookmarks in order to move them to a folder

Hello Firefex Support Staff, My name is Gloria Hovde and I've been using Firefox for some time but could use help on a particular topic. I would like to be able to sele… (read more)

Hello Firefex Support Staff,

My name is Gloria Hovde and I've been using Firefox for some time but could use help on a particular topic. I would like to be able to select multiple bookmarks at a time in order to move them to a folder. Online help suggest Ctrl-Shift and a number of other things to try but so far none work. When I hold these keys down, the first file automatically opens and I can't select any of the other bookmarks. I have about 30 bookmarks that I want to move to a specific folder but can't select multiple bookmarks without them opening.

If you could please find a way that I can select multiple bookmarks to move them to a folder it would help immensely.

Thank you!

Gloria Hovde ghovde@lake.org

Asked by ghovde 2 months ago

Browser won't accept any themes

Greetings, Once Firefox updated to 89, all themes stopped working. Every add-on I try to use shows that it's installed, but once I click to a new tab it's gone. Even the … (read more)

Greetings,

Once Firefox updated to 89, all themes stopped working. Every add-on I try to use shows that it's installed, but once I click to a new tab it's gone. Even the default theme that came with Firefox won't work. I could use some ideas on how I can get this working again; it'd be nice to spice things up a bit.

Thanks.

Asked by dinsdale1 2 months ago

Math symbols show up as game controller buttons

Math symbols like "×" and "÷" show up as a game controller buttons. This shows up on for example Wikipedia pages and the DuckDuckGo calculator but not everywhere, and onl… (read more)

Math symbols like "×" and "÷" show up as a game controller buttons. This shows up on for example Wikipedia pages and the DuckDuckGo calculator but not everywhere, and only in the browser as well. This has been happening since the 89 update. I'm guessing this has to do with fonts, but I have no idea what could be causing this or where these symbols are even from or being used for. I have a feeling it's some sort of easter egg but it's getting annoying. I've attached two images of how the symbols show up in my browser.

Asked by Robin 2 months ago

Secondary email must be different than your account email

I am attempting to add my gmail email address as the secondary email but I am getting the error "Secondary email must be different than your account email". The primary a… (read more)

I am attempting to add my gmail email address as the secondary email but I am getting the error "Secondary email must be different than your account email". The primary account is an msn.com address so there is no reason that I can think of that a gmail address should not be accepted, other than a bug or malicious code. I have tried this with the Firefox browser (version 90.0.1 (64-bit)), with the Chrome browser (Version 92.0.4515.107 (Official Build) (64-bit)) and Edge (Version 91.0.864.71 (Official build) (64-bit)); the results are the same in all three. I have included the raw troubleshooting data from the Firefox browser. I first tried this on an existing account. After reading some responses to similar questions in this forum I created a new account that has never had the gmail address associated with it. I do not believe that the old account that I deleted had ever had the gmail account associated with it either.

Asked by Jay 2 months ago