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  • Archived

Zoom on Firefox not working

I teach a college course online at Foothill College, and I am unable to see my Zoom account. I can see it on Google Chrome, but I prefer working in Firefox. Can you probl… (read more)

I teach a college course online at Foothill College, and I am unable to see my Zoom account. I can see it on Google Chrome, but I prefer working in Firefox. Can you problem solve this issue?

Thank you,

Prof Doren Robbins

Asked by Doren Robbins 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Javascript and address bar vs. search/"Awesome Bar"

To Whom It May Concern: Hello. I am writing because I have used the blog/search, and the answers do not work. I am trying to ascertain how to: I. Ensure Javascript is o… (read more)

To Whom It May Concern:

Hello. I am writing because I have used the blog/search, and the answers do not work. I am trying to ascertain how to:

I. Ensure Javascript is on. (The blog told me to type settings.config directly into the address bar.)

II. Type a web address in and go to it directly rather than having it always search via the preferred search engine (DuckDuckGo). It offers me every option in the Awesome Bar drop down menu (Facebook, Google, Wikipedia, etc.) except going directly to a website. I have already tried turning off the default, "Use the address bar for search and navigation," and switched to "Add searchbar in toolbar." Both still automatically search with DuckDuckGo and do not give any option to go directly to a website. This is incredibly frustrating! I don't want Awesome Bar; I just want an IP bar. What happened to plain old-fashioned Internet browsing, please?

Thank you for advising. I cannot contact Harvard IT about their website requiring Javascript until I ensure that Javascript is enabled.

Pax, Aaron

Asked by aml.x 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

metamask crash

Hello, today i installed metamask and set up many accounts. Roughly 10 hours later my metamask just crashed and disappeared from my extension toolbar bar. I restarted fir… (read more)

Hello, today i installed metamask and set up many accounts. Roughly 10 hours later my metamask just crashed and disappeared from my extension toolbar bar. I restarted firefox to see if the problem would be fixed and the add on was still missing from the toolbar. I went into the add ons and themes settings and it was not installed to my surprise. I selected install and now it doesn't recognize my old wallet. I am certain it is the add on. I have the seed phrase, however from my understanding not all accounts appear when reentering the seed phrase. I am not sure what else to do in order to restore all of my old accounts attache to this seedphrase.

Why is this happening in firefox? Will it happen again if i continue to use firefox with metamask?

Asked by cryp7ov 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Trend Micro Password Manager

Hey Guys, My trend micro password manager stopped work recently only on Mozilla but still works on every other browser, I have uninstalled and reinstalled both the trend… (read more)

Hey Guys,

My trend micro password manager stopped work recently only on Mozilla but still works on every other browser, I have uninstalled and reinstalled both the trend micro and mozilla but it still isnt working?

Asked by info6821 2 years ago

Last reply by back.wards 1 year ago

  • Archived

Show downloads automatically when downloading a file

I just switched back to Firefox and found that now when you download a file, you have to click on the little arrow next to the status bar to see the downloaded files. I … (read more)

I just switched back to Firefox and found that now when you download a file, you have to click on the little arrow next to the status bar to see the downloaded files.

I much prefer the way Chrome handles this. Whenever you download a file, it automatically shows a bar at the bottom of the screen showing the file progress, so you can immediately take actions like cancelling, or navigating to the file directory.

Is it possible to have Firefox display the downloads window automatically whenever you download a file?

Thanks! -Alterius

Asked by Alterius Omega 1 year ago

Last reply by cor-el 1 year ago

  • Archived

.ics fils

When I go to settings > applications > content type, why can I not find .ics files? When I previously opened .ics files, I could open them directly in Outloook. A… (read more)

When I go to settings > applications > content type, why can I not find .ics files? When I previously opened .ics files, I could open them directly in Outloook. After a Firefox update, I am now forced to save the file, then open it, and then it will go to Outlook. Please either go back to the old browser, or add .ics files to the drop-down menu so the .ics files work as they used to. The "help" that already exists online does not help me at all because my browser does not give me the .ics file option

Asked by cryoungs 1 year ago

Last reply by Terry 1 year ago

  • Archived

Ctrl+(LEFT)Shift+P doesn't open a private window

Right shift does work and opens a private window, but left shift does not. The issue persists in safe mode/troubleshoot mode. I don't have permanent private browsing mod… (read more)

Right shift does work and opens a private window, but left shift does not.

The issue persists in safe mode/troubleshoot mode. I don't have permanent private browsing mode on. I can still open private windows by clicking on the "New private window" option, if that's of concern.

Troubleshooting data is attached.

Thanks for any help!

Asked by NickelW 2 years ago

Last reply by Terry 1 year ago

  • Archived

[MacOS] Can't access Tabs and Address Bar in Fullscreen mode.

When in fullscreen mode, if I move my mouse up to the top of the screen, it just gives me access to File, Edit, View, History, etc... If I edit "browser.fullscreen.autohi… (read more)

When in fullscreen mode, if I move my mouse up to the top of the screen, it just gives me access to File, Edit, View, History, etc... If I edit "browser.fullscreen.autohide" then the Tabs and Address Bar are always visible.

I'm looking for a way to show the Tabs and Address Bar when I move my mouse up to the top of the screen.

Thanks.

Asked by Stephen77 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

I can't use the new print modals. What alternatives are available in Thunderbird and Firefox?

I have visually-induced vertigo/supermarket syndrome. I have a hard time aviding accidental scrolling in the new print modals. @#$%^ modals. Because of the accidental s… (read more)

I have visually-induced vertigo/supermarket syndrome.

I have a hard time aviding accidental scrolling in the new print modals. @#$%^ modals. Because of the accidental scrolling, because they scroll in front of other elements in the same window, and because the modals aren't designed for page down, and because they don't integrate with system-level print options, these don't work for me.

So far I've been using the system print dialogues instead of the Firefox and Thunderbird print modals, but I accidentally updated Thunderbird a few months ago, and lost access to the system print dialogues.

Asked by MarjaE 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

[request] auto collapse / overflow add-ons that are not active in the current tab / window

I would like to request a feature that will automatically collapse any add-on not active in the correct tab to fold back into the overflow arrow, simple as that (I don't… (read more)

I would like to request a feature that will automatically collapse any add-on not active in the correct tab to fold back into the overflow arrow, simple as that

(I don't even know if any devs see this forum, but I don't know where is a good place to give feedback)

Asked by Kate Hanami 1 year ago

Last reply by Amelia 1 year ago

  • Solved
  • Archived

Firefox pinterest button installed but not visible

Firefox tells me the Pinterest save button is installed but it is not visible to me. I have tried removing it and adding it again but it is still not visible. It seemed t… (read more)

Firefox tells me the Pinterest save button is installed but it is not visible to me. I have tried removing it and adding it again but it is still not visible. It seemed to disappear when Firefox did its renewal thing and I had to sort out all my favourites along the task bar again.

Asked by cathyetal 1 year ago

Answered by YongHan 1 year ago

  • Solved
  • Archived

"This time, search with" bar still shows after disabling it.

I've removed all address bar suggestions except bookmarks and yet I'm still seeing the "This time, search with" bar. Firefox support's "upload images" not working, so i … (read more)

I've removed all address bar suggestions except bookmarks and yet I'm still seeing the "This time, search with" bar.

Firefox support's "upload images" not working, so i uploaded screenshots on an external site.

Settings page

Address Bar

Asked by Kiran 1 year ago

Answered by YongHan 1 year ago

  • Solved
  • Archived

Firefox 99 is not applying the chosen content action for MSMoney OFX files - deosn't matter what action is chosen it just saves

Until the last FF release (99), when I downloaded files from my bank for MSMoney FF would apply the action to use the MS Money import handler. Not anymore. FF will now … (read more)

Until the last FF release (99), when I downloaded files from my bank for MSMoney FF would apply the action to use the MS Money import handler. Not anymore. FF will now only save the file. Even if I choose "always ask" it still just saves the file - never asks what to do with it (save or open with). Please fix this. It's worked fine for decades and now doesn't work at all. I tried adding images to show what happens but the ones that show what FF is doing and the FF settings won't upload. Only the banking download page images will upload. They just show that I pick MSMoney as the download format.

Asked by nvanbeancounter 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Please add a superficial distinguishing label to declared but unused filenames

I am running WikiSpecies on Ubuntu Firefox 64-bit v. 98.0.2. I used to be able to display a collection of unused files with the used ones but showing a red color indicat… (read more)

I am running WikiSpecies on Ubuntu Firefox 64-bit v. 98.0.2.

I used to be able to display a collection of unused files with the used ones but showing a red color indicating that the file was unused (because noone had entered anything other than the file name).

Now, however, ALL files in a directory (e. g., see https://species.wikimedia.org/wiki/Craspedophorus) are shown with the same color, whether they include additional implementation details or not.

Would it be possible for you to restore the "unused" color of empty files? It is bothersome for me to open EVERY file, empty or not, in a directory just to find that most or all of them never have been implemented. Adding a special color -- or other distinctive display -- to unimplemented files would save me a great deal of time.

I am attaching a picture of a typical unimplemented file.

Asked by jwill 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

SpeechRecognition on Firefox

Hi, I am trying to use SpeechRecognition on Firefox. However, it is giving the following errors: error: network message: Error connecting to the service. I have enable… (read more)

Hi, I am trying to use SpeechRecognition on Firefox. However, it is giving the following errors:

error: network message: Error connecting to the service.

I have enabled the the:

media.webspeech.recognition.enable  -> true
media.webspeech.recognition.force_enable. -> true

Any support is appreciated.

Asked by rayniloy 1 year ago

Last reply by -elison- 1 year ago

  • Archived

How do I CHANGE the default KEYBIND for page down from SPACEBAR to something else?

Often when browsing I find that when i want to use spacebar it does something i don't want it to do, which is advance the page downwards, like the "page down" button. I'… (read more)

Often when browsing I find that when i want to use spacebar it does something i don't want it to do, which is advance the page downwards, like the "page down" button. I'd like to change that to something else, like maybe the page down key. Thanks.

Asked by jamvaru 1 year ago

Last reply by Terry 1 year ago