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firefox keeps crahsing over and over

So the passed few weeks my firefox just keeps crashing randomly. then once it has crashed it opens up and crashes again and again someone please help thanks d96018bd-011… (read more)

So the passed few weeks my firefox just keeps crashing randomly. then once it has crashed it opens up and crashes again and again someone please help thanks

d96018bd-0116-4f9c-bded-2cbd45ac81da 4/10/2014 6:09 PM bp-3bfa1485-d70b-40ee-b7f4-495672141004 4/10/2014 6:08 PM bp-95538442-675c-43d2-94df-2082f2141004 4/10/2014 6:05 PM bp-25750a8a-1e3a-40f0-91cf-428782141004 4/10/2014 6:05 PM f17ccb91-342a-4eed-a9fc-d6149b21e21a 4/10/2014 6:05 PM bp-5e5bd2a2-43dc-4bcc-ab97-303d12141004 4/10/2014 6:05 PM

Asked by mikezy 6 years ago

Last reply by philipp 6 years ago

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Firefox crashes with error msg: plug-in container exe has encountered a problem and needs to close. Mod name: Mozallac.dl

Firefox crashes with error messages: plug-in container exe has encountered a problem and needs to close. Details: Mod User 32.0.3.5379 Mod Name: mozallac.dl Why does th… (read more)

Firefox crashes with error messages: plug-in container exe has encountered a problem and needs to close. Details: Mod User 32.0.3.5379 Mod Name: mozallac.dl

Why does this constantly occur?

Asked by SouthSantee 6 years ago

Last reply by FredMcD 6 years ago

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Youtube crashes windows

Apparently, crashing YouTube is no longer compatible with Windows 8. Today I had to restart my computer five times because YouTube freezing and crashing managed to brea… (read more)

Apparently, crashing YouTube is no longer compatible with Windows 8. Today I had to restart my computer five times because YouTube freezing and crashing managed to break my entire desktop. This only happens with Firefox. Also, YouTube is much slower to load on Firefox, which will most likely make Windows 8 crash more often.

Asked by SuddenNonsense 6 years ago

Answered by SuddenNonsense 6 years ago

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Wehave two profiles on our DELL. One profile is now showing this message - "The proxy server is refusing connections" - when we try to log on to the internet.

One user can log on to the internet - no problem, but other user gets - "The Proxy Server is Refusing Connections. E-mails are good all around. Have checked settings, but… (read more)

One user can log on to the internet - no problem, but other user gets - "The Proxy Server is Refusing Connections. E-mails are good all around. Have checked settings, but can't find any solution.

Asked by rcontryman 6 years ago

Answered by FredMcD 6 years ago

  • Archived

Firefox crashes on startup. Both 31.1.1ESR and 32.0

Firefox was first installed by another administrator. But wasn't working. I didn't remove it, just installed another version. After that, it crashes every time I'm trying… (read more)

Firefox was first installed by another administrator. But wasn't working. I didn't remove it, just installed another version. After that, it crashes every time I'm trying to start it.

What I did: 1. Uninstalled Firefox using standard Windows via Programs & Components in Control Panel 2. Removed Firefox Profile 3. Removed Registry settings associated with Firefox

Another details of my set-up:

1. McAfee antivirus is disabled 2. SRP is disabled

The latest crash ID is: bp-7b3a2e15-52b5-4407-874d-0b8122141014

Nothing unusual in Events Viewer.

Platform: Win 7 Pro 32bit. Thanks

Asked by domus 6 years ago

Last reply by FredMcD 6 years ago

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usally when i open a tab firefox crashes how do i fix this?

when i open a new tab it stays there until i search for something then Firefox crashes. i am running windows 7xp. and running 32.0.2 version of Firefox here is a list of… (read more)

when i open a new tab it stays there until i search for something then Firefox crashes. i am running windows 7xp. and running 32.0.2 version of Firefox here is a list of my last 10 crash reports bp-a370f65d-4e60-400e-a8b3-bab8a2141011 15 minutes ago bp-316a3f8f-0775-4b62-be57-bc0c02141011 15 minutes ago bp-72f4e73f-337c-4228-afb9-835cc2141011 19 minutes ago bp-fe79e622-9242-4f85-940f-16ca62141011 26 minutes ago bp-749dbfbc-ed09-4403-8941-c2fec2141011 26 minutes ago bp-f3ac0934-690a-484c-991a-d70972141010 1 day ago bp-5d5f05e4-d82d-4798-b273-3a6d52141010 1 day ago bp-5d7b93b4-95a3-4603-863c-bebac2141010 1 day ago bp-a8fd0ad5-7bef-46ce-86dc-532ee2141010 2 days ago bp-a56e2617-e1eb-4fdc-91ab-23be52141009 2 days ago and a list of my extensions Astromenda NT 11.0.2 false {424b0d11-e7fe-4a04-b7df-8f2c77f58aaf} Astromenda Search Addon 1.2 false {ad7ce998-a77b-4062-9ffb-1d0b7cb23183} BlockAndSurf 1.179 false {56791912-F4C2-417E-D654-2D99CBE99C83} CheckMeUp 1.179 false {CD3858A7-9F92-BD0F-0583-1E9D178F7598} Fast Start 4.3.0 false faststartff@gmail.com Microsoft .NET Framework Assistant 0.0.0 false {20a82645-c095-46ed-80e3-08825760534b} PriceFountain 1.0 false {b6a94784-0ffb-4121-88c6-435139067ee2} YouTube Enhancer Plus 3.3.2 false firefoxaddon@youtubeenhancer.com

Asked by dion69 6 years ago

Last reply by cor-el 6 years ago

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Firefox crashes

I wish I knew why Firefox has been crashing, but even in Safe Mode it dies. Here's what I do know: 1) Firefox was running fine in Fedora 17. Very rarely a crash even wi… (read more)

I wish I knew why Firefox has been crashing, but even in Safe Mode it dies. Here's what I do know:

1) Firefox was running fine in Fedora 17. Very rarely a crash even with 30 windows and 100+ tabs on multiple desktops.

2) I upgraded (as in: new install, but same home directory) from Fedora 17 to Fedora 20. No new hardware. Constant crashes - sometimes multiple times per hour. Sometimes multiple times per minute. Sometimes, crashing immediately on 'restart' of session while opening all my tabs back up & I have to do this a few times to get it working... usually, once it's up, it stays running for an hour or two.

3) Reduced windows to 12-15, and tabs to ~30. No effect.

4) Tried creating a new profile; tried different desktop environment (Cinnamon vs Gnome); tried uninstalling Flash plugin, other plugins, and then tried Safe Mode. Crash, crash crash.

I'm kind of at my wit's end. Fedora 20 is updated with latest packages. I am using the Nvidia proprietary drivers, but it crashes even in "Safe Mode", so hardware accel shouldn't be the cause.

I can run memtest86+ (which could take quite a while on a 16G RAM machine), but it would be quite a coincidence that I would have a memory failure right at the time I upgraded to Fedora 20, would it not?

Asked by LuminaryCrush 6 years ago

Last reply by LuminaryCrush 6 years ago

  • Solved
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Firefox crashes

Okay. A few days ago, I suddenly began having issues with Firefox crashing every time I try to save any sort of file. It doesn't matter the type - image, file, etc. I ha… (read more)

Okay. A few days ago, I suddenly began having issues with Firefox crashing every time I try to save any sort of file. It doesn't matter the type - image, file, etc.

I have tried everything I can find in the forums and troubleshooting sections.

I started Firefox in safe mode. Still crashed. I reset it. Still crashed. I rolled back to an earlier version. Still crashed. I deleted Firefox and did a clean install. Still crashed. I have checked for updates on all the plugins/add-ons/extensions. Still crashed. I updated my graphics drivers. Still crashed.

I can't even include a link to the most recent crash report because every time it crashes, I get a message that Firefox had a problem submitting the crash report. I'm out of ideas at this point. I have a lot of extensions installed and enabled, but even fresh from the new reinstall, before I added any of them back, the browser would crash whenever I tried to save anything.

Please help!

Asked by winsomebulldog 6 years ago

Answered by winsomebulldog 6 years ago

  • Archived

Firefox crashes

We are getting numerous reports from our users that ESR 31.2 is crashing on launch, safe mode does not work either. Here is a crash report: AdapterDeviceID: 0x0102 Adapt… (read more)

We are getting numerous reports from our users that ESR 31.2 is crashing on launch, safe mode does not work either. Here is a crash report:

AdapterDeviceID: 0x0102 AdapterVendorID: 0x8086 AvailablePageFile: 13372104704 AvailablePhysicalMemory: 5128089600 AvailableVirtualMemory: 4100419584 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 86179840 BreakpadReserveSize: 41943040 BuildID: 20141011074935 CrashTime: 1413466625 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1413460028 IsGarbageCollecting: 1 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0102, AdapterSubsysID: 047e1028, AdapterDriverVersion: 8.15.10.2418

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SecondsSinceLastCrash: 86 StartupTime: 1413466624 SystemMemoryUsePercentage: 39 Throttleable: 1 TotalPageFile: 16928415744 TotalPhysicalMemory: 8465170432 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 31.2.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by klassey 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes again and again

Dear supporters, please help! my firefox crashes down again and again, after 5 to 10 minutes of use. I tried all sorts of things: de- and reinstallation of firefox, windo… (read more)

Dear supporters,

please help! my firefox crashes down again and again, after 5 to 10 minutes of use. I tried all sorts of things: de- and reinstallation of firefox, windows updates, check of the virus scan (antivir professional), system restore point etc.)

Thats the last ID of the about:crashes report: bp-7ad437e9-b4b4-4ce5-a761-62b3d2141003

KIndly give me advice what to do.

Thank you

Arndt Jakob

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by arndtjakob 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes at random times

Firefox has been a bit slow lately, stalling sometimes, and it's begun crashing at random intervals, sometimes when I'm not even doing anything. I hadn't updated in a whi… (read more)

Firefox has been a bit slow lately, stalling sometimes, and it's begun crashing at random intervals, sometimes when I'm not even doing anything. I hadn't updated in a while, so I went and did that, hoping that would cure it, but that's a no-go. So I went and checked the latest crash report and the reason came up as:

EXC_BAD_ACCESS / 0x0000000d

I'm afraid I don't know what this means or how to fix it.

Asked by xxDster 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes, can not even open in safe mode

Hi everyone, my ff started crashing lately and I cant even open it in safe mode. help me out? Thanks! Crash ID: bp-0f75fb36-8774-4c37-9b69-581232141021 Crash ID: bp-90117… (read more)

Hi everyone, my ff started crashing lately and I cant even open it in safe mode. help me out? Thanks!

Crash ID: bp-0f75fb36-8774-4c37-9b69-581232141021 Crash ID: bp-90117424-e193-4772-8ace-2a08e2141021 Crash ID: bp-8a028e85-2918-4b1e-bad2-769072141021 Crash ID: bp-e22a70e1-fa58-49bd-aa5b-be8692141021

Asked by jcomputer 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

Firefox crashes

Firefox crashes really often last few weeks. Most of the time it is related to the flash player. since I use the latest version of flash player I dont have the same probl… (read more)

Firefox crashes really often last few weeks. Most of the time it is related to the flash player. since I use the latest version of flash player I dont have the same problem on other browsers such as Chrome, Internet Explorer.

My crash id is: bp-03535531-e457-44e1-bf4d-6cdef2141021

Thanks for your help.

Asked by tooprock 6 years ago

Last reply by guigs 6 years ago

  • Solved
  • Archived

Firefox crashes

crash ID: bp-276c1125-5906-4568-9f5c-86ce62141023 my firefox crashed as soon as i installed and opened it,and i even had no chance to start it. AdapterDeviceID: 0x0126 A… (read more)

crash ID: bp-276c1125-5906-4568-9f5c-86ce62141023

my firefox crashed as soon as i installed and opened it,and i even had no chance to start it.

AdapterDeviceID: 0x0126 AdapterDriverVersion: 9.0.0.0 AdapterSubsysID: 397a17aa AdapterVendorID: 0x8086 Add-ons: cehomepage%40mozillaonline.com:0.10.14,cemigration%40mozillaonline.com:33.0,coba%40mozilla.com.cn:1.0.24,cpmanager%40mozillaonline.com:1.2.14,easyscreenshot%40mozillaonline.com:1.2.3,personas%40christopher.beard:2.1.1,quicklaunch%40mozillaonline.com:0.17,tabimprovelite%40mozillaonline.com:1.7.33,xthunder%40lshai.com:1.3.4,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:33.0,commonfix%40mozillaonline.com:0.9,semodifier%40mozillaonline.com:0.2,wx-assistant%40mozillaonline.com:1.1.2,youdao-translate%40mozillaonline.com:0.8 AvailablePageFile: 5800353792 AvailablePhysicalMemory: 2159226880 AvailableVirtualMemory: 3929341952 BIOS_Manufacturer: LENOVO BlockedDllList: BreakpadReserveAddress: 49152000 BreakpadReserveSize: 41943040 BuildID: 20141011015303 CrashTime: 1414030455 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1413980800 Notes: DriverVersionMismatch AdapterVendorID: 0x8086, AdapterDeviceID: 0x0126, AdapterSubsysID: 397a17aa, AdapterDriverVersion: 9.0.0.0 D3D11 Layers? D3D11 Layers- D3D9 Layers? D3D9 Layers- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 409 StartupTime: 1414030453 SystemMemoryUsePercentage: 49 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8531066880 TotalPhysicalMemory: 4236099584 TotalVirtualMemory: 4294836224 URL: about:blank User32BeforeBlocklist: 1 Vendor: Mozilla Version: 33.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 服务提供商 : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP 服务提供商 : 2 : 1 :  
RSVP UDPv6 服务提供商 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP 服务提供商 : 2 : 2 : 

useragent_locale: zh-CN

此报告同时包含了应用程序崩溃时状态的技术信息。

Asked by vonlyinno 6 years ago

Answered by user669794 6 years ago

  • Archived

Firefox crashes

Firefox crashes on launch, fails to open, and the Mozilla Crash Reporter opens. I've updated Firefox to latest version and tried to open Firefox in safe mode. The crash s… (read more)

Firefox crashes on launch, fails to open, and the Mozilla Crash Reporter opens. I've updated Firefox to latest version and tried to open Firefox in safe mode. The crash still happens. My wife is a user on my computer, and Firefox opens normally on her desktop. Crash ID: bp-50d7abe9-270e-4779-b20e-9b8542141023

Asked by enb601 6 years ago

Last reply by cor-el 6 years ago

  • Solved
  • Archived

Firefox crashes

Firefox will not run for more than a few minutes at a time. I have uninstalled, reinstalled, and updated. I have tried in safe mode and it still crashes. I can't figure o… (read more)

Firefox will not run for more than a few minutes at a time. I have uninstalled, reinstalled, and updated. I have tried in safe mode and it still crashes. I can't figure out what is causing this. I have submitted multiple crash reports (60+). There is no real pattern that is evident (certain sites, etc.).

Thank you for any help you can offer!

Latest crash report: bp-f7e9f7bd-e287-4dd1-a10c-733652141001

Asked by Nathan914 6 years ago

Answered by ideato 6 years ago

  • Archived

flash player crashes

I too have been having persistent, on going, problems with FP crashing or just stop working. I've done everything everybody has suggested with the exception of disabling … (read more)

I too have been having persistent, on going, problems with FP crashing or just stop working. I've done everything everybody has suggested with the exception of disabling the protected mode. What is strange, perhaps not strange, is that when FP crashes if I reinstall FP everything works until I shut down the computer and restart and then it crashes again. Also, in YouTube, if FP is working all the videos will default to FP and not HTML, even though, HTML is enabled and working. If I disable FP, then all the videos play in HTML. As of right now I've disabled FP and use Chrome to view FP required displays. Anybody have any suggestions? Thanks

Asked by arejfour 6 years ago

Last reply by arejfour 5 years ago

  • Archived

Firefox crashing on start (may be related to Zotero)

Both Firefox and Zotero standalone crash immediately after opening. (I recently upgraded to Yosemite OS and upgraded to a new iMac desktop. However, the crashing did not … (read more)

Both Firefox and Zotero standalone crash immediately after opening. (I recently upgraded to Yosemite OS and upgraded to a new iMac desktop. However, the crashing did not immediately begin after OS upgrade and appears to be affecting the old computer as well.) I've tried the following: uninstalling Zotero and Firefox (including deleting Application Support files, including files in MS Word) and reinstalling. I've tried uninstalling one and only installing the other (e.g., uninstall Zotero and reinstall only Firefox, or the reverse), but nothing seems to work. When I open Firefox in under a different user account, it appears to work fine, which would seem to indicate the problem is hidden in some preferences file or other plugin that I don't know about. Help?

Asked by JeffMadisonWI 5 years ago

Last reply by cor-el 5 years ago