Firefox Support Forum

Running Windows XP 32bit

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 3.0.04506.30; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Whenever I try to open YouTube, Firefox crashes on me. I uninstalled it and the re-installed it, thinking that would fix the problem, but it didn't.

Crash ID(s)

f0dbb343-ff03-4f9d-b087-d8a032100502

Issue

Firefox is crashing or closing unexpectedly

Description

Why do I get this message all day long? I never did before. Firefox can't find the file at jar:file:///C:/Program Files/Mozilla Firefox/chrome/en-US.jar!/locale/browser-region/region.propertiessz0069.ev.mail.comcast.net.

Firefox version

3.6.3

Operating system

Windows XP

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

Plugins installed

• -np-mswmp
• Adobe Shockwave for Director Netscape plug-in, version 10.3
• The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
• 6.0.12.732
• RealPlayer(tm) LiveConnect-Enabled Plug-In
• RealJukebox Netscape Plugin
• Adobe PDF Plug-In For Firefox and Netscape 8.2.2
• Default Plug-in
• Shockwave Flash 10.0 r45
• iTunes Detector Plug-in
• Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
• RealPlayer(tm) HTML5VideoShim Plug-In
• Rhapsody Player Engine Plugin
• Java Plug-in 1.5.0_02 for Netscape Navigator (DLL Helper)

Add-ons:  :1.1.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3 BuildID: 20100401064631 CrashTime: 1273062219 EMCheckCompatibility: true FramePoisonBase: 00000000f0dea000 FramePoisonSize: 4096 InstallTime: 1273062159 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 10 StartupTime: 1273062214 Theme: classic/1.0 Throttleable: 1 URL: about:sessionrestore Vendor: Mozilla Version: 3.6.3

Den här rapporten innehåller också teknisk information om programförhållandena vid kraschen.

My firefox crashed a long time ago, and everytime i try to open it tells me that is has crashed. Now i tried to install the latest version of firefox and it still doesnt work. What should i do?

Operating system

Mac os X

Hi.

Dell Inspiron 1420, Vista and Firefox 3.6.3

Cannot open firefox at all, it starts to load, then crashes. Happens everytime. Also my IE is crashing. Only way I managed to go online was by finding an old PC World disc (2005) that had an original version on it.

Is this a new virus I may have picked up? Or is it a glitch? I installed 3.0.6 thinking maybe it was the latest version of Firefox having issues, but that crashed immediately also.

Operating system

Vista

THIS IS NOT A "SOLUTION" TO THE PROBLEM: "Jake Firefox user Yeh, I keep having to shut firefox down and restarting it because it starts lagging and freezing up, it's starting to get really annoying." Wed 31 of Mar, 2010 04:05 PST # This answer solved the problem.

1. This file is in the UTF-8 encoding

[Strings]

1. LOCALIZATION NOTE (isRTL):
2. Leave this entry empty unless your language requires right-to-left layout,
3. for example like Arabic, Hebrew, Persian. If your language needs RTL, please
4. use the untranslated English word "yes" as value

isRTL= CrashReporterTitle=Crash Reporter

1. LOCALIZATION NOTE (CrashReporterVendorTitle): %s is replaced with the vendor name. (i.e. "Mozilla")

CrashReporterVendorTitle=%s Crash Reporter

1. LOCALIZATION NOTE (CrashReporterErrorText): %s is replaced with another string containing detailed information.

CrashReporterErrorText=The application had a problem and crashed.\n\nUnfortunately the crash reporter is unable to submit a report for this crash.\n\nDetails: %s

1. LOCALIZATION NOTE (CrashReporterProductErrorText2): The first %s is replaced with the product name (i.e. "Firefox"), the second is replaced with another string containing detailed information. These two substitutions can not be reordered!

CrashReporterProductErrorText2=%s had a problem and crashed.\n\nUnfortunately the crash reporter is unable to submit a crash report.\n\nDetails: %s CrashReporterSorry=We're Sorry

1. LOCALIZATION NOTE (CrashReporterDescriptionText2): The %s is replaced with the product name.

CrashReporterDescriptionText2=%s had a problem and crashed.\n\nTo help us diagnose and fix the problem, you can send us a crash report. CrashReporterDefault=This application is run after a crash to report the problem to the application vendor. It should not be run directly. Details=Details… ViewReportTitle=Report Contents CommentGrayText=Add a comment (comments are publicly visible) ExtraReportInfo=This report also contains technical information about the state of the application when it crashed.

1. LOCALIZATION NOTE (CheckSendReport): The %s is replaced with the vendor name.

CheckSendReport=Tell %s about this crash so they can fix it CheckIncludeURL=Include the address of the page I was on CheckSendEmail=Email me when more information is available EmailGrayText=Enter your email address here ReportPreSubmit2=Your crash report will be submitted before you quit or restart. ReportDuringSubmit2=Submitting your report… ReportSubmitSuccess=Report submitted successfully! ReportSubmitFailed=There was a problem submitting your report. ReportResubmit=Resending reports that previously failed to send…

1. LOCALIZATION NOTE (Quit2): The %s is replaced with the product name.

Quit2=Quit %s

1. LOCALIZATION NOTE (Restart): The %s is replaced with the product name.

Restart=Restart %s Ok=OK Close=Close

1. LOCALIZATION NOTE (CrashID): The %s is replaced with the Crash ID from the server, which is a string like abc12345-6789-0abc-def1-23456abcdef1

CrashID=Crash ID: %s

1. LOCALIZATION NOTE (CrashDetailsURL): The %s is replaced with a URL that the user can visit to view the crash details.

CrashDetailsURL=You can view details of this crash at %s ErrorBadArguments=The application passed an invalid argument. ErrorExtraFileExists=The application didn't leave an application data file. ErrorExtraFileRead=Couldn't read the application data file. ErrorExtraFileMove=Couldn't move application data file. ErrorDumpFileExists=The application did not leave a crash dump file. ErrorDumpFileMove=Couldn't move crash dump. ErrorNoProductName=The application did not identify itself. ErrorNoServerURL=The application did not specify a crash reporting server. ErrorNoSettingsPath=Couldn't find the crash reporter's settings. ErrorCreateDumpDir=Couldn't create pending dump directory.

1. LOCALIZATION NOTE (ErrorEndOfLife): The %s is replaced with the product name.

ErrorEndOfLife=The version of %s you are using is no longer supported. Crash reports are no longer being accepted for this version. Please consider upgrading to a supported version.

Using 3.6.3 on Mac OSX 10.6.3. Have been running extensions without any problem until lately. I have found that randomly, when an extension is installed, the next time I start firefox it will refuse to start and will only start in safe mode with all extensions disabled. Removing and reinstalling extensions does not seem to resolve this issue. Even after completely removing Firefox and reinstalling it the same thing will happen, the moment I install an extension. Example extensions are video downloadhelper. I can install URL Shrink Easy and Personas and they work, but as soon as I install downloadhelper, evernote clipper or downloadthemall it refuses to start. These all worked just a couple of days ago. What the hell is going on?

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.29 Safari/533.4

WHEN I TAP THE INTERNET , A MOZILLA CRASH REPORT COMES UP , AND IT TALKING ABOUT RESTART

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; FunWebProducts; MMBSearchToolbar 1.1; WinNT-EVI 16.03.2010)

Im Running windows 7 Ultimate 32 Bit. Fire fox works for about 10 seconds and then just doesnt do anything. FireFox stays open, but i can open new tabs but nothing works when i click it, the bookmarks tabs do nothing, refresh does nothing, google search does nothing, clicking on links do nothing. I can open as many tabs as i like but once there are two left can cannot close them. The last two dont work like everything else.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Yesterday, Firefox closed suddenly. Then I couldn't open it again. There was no error message, nothing happend or worked. (I have the same Problem with Opera.Only internet Explorer is still working.)

the Profile Manager didn't open. I looked in the task Manager: Firefox was not opened.

So I tried to reinstall Firefox. I deinstalled it, copied all personal data, deleted them in the original folder. downloaded the install-program from the Mozilla-page. But it will not open too. for 2 sec. there opens a window " 0% extracting" then it is already closed. I do not know if there is a connection between the "firefox does not open" and "installation will not open" Problems.

I have Windows XP SP2. I would be so glad, if you could help me. Thanks a lot

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET CLR 1.1.4322)

When I was using Firefox it freezed [newest ver.] and when I restarted it - it's automaticly restoing sites and is not working from the start. I cannotclose the window or anything. I don't want to remve temp files, because I have many password etc onto other browsers and they share folder.

Crash ID(s)

it's not giving any

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET CLR 1.1.4322)

I log onto the Internet. I have full access to all sites. After 4-5 minutes, if I try to click onto the next page or site, I receive a "stopped" message on the lower left corner of the screen, where the "done" message usually sits. I then have to completely log out of my account to be able to log back on again. I have called my other two services: Verizon & McAffe - both have not found to be the problem so I am asking Firefox since it is what is shutting down.

Firefox on my new Windows7 machine far too often either "hangs up" (the screen is covered in a light vail and becomes unresponsive), and must be rebooted from the task manager, or it simply crashes and shuts down in the middle of using a website. I use Trend Micro and have thoroughly checked for viruses and malware. I'm not having this problem in IE or Chrome.

Crash ID(s)

bp-02c7b851-d2d9-4e09-9d14-32a962100511

Update, I've noticed that Firefox is using a lot of RAM. I've got (1) one tab open and Firefox is using 118,404k of memory!!! I went google.com, prior to loading this webpage and it uses 1177,000k of memory, that's absurd!!!

I wish Firefox would not be so bloated, it used to be a lightweight app...It's becoming MS IE

Please fix problem in next update.

Thanks

Operating system

Vista

Issue

Firefox is crashing or closing unexpectedly

Description

Hi hope somone can help me :)

My firefox crashes on startup: I get this report:

ID: e54fb06d-2e5a-4a33-862f-1c6382100512 Signature: @0x29c90f8 Details Modules Raw Dump Extensions Comments Correlations Signature @0x29c90f8 UUID e54fb06d-2e5a-4a33-862f-1c6382100512 Time 2010-05-12 14:42:01.919335 Uptime 1 Last Crash 413 seconds before submission Product Firefox Version 3.6.3 Build ID 20100401080539 Branch 1.9.2 OS Windows NT OS Version 6.1.7600 CPU x86 CPU Info GenuineIntel family 6 model 23 stepping 10 Crash Reason EXCEPTION_ACCESS_VIOLATION Crash Address 0x29c90f8 User Comments Crashing Thread

(Edited by Moderator: removed crash report that breaks the forum - c)

I love firefox so hope someone can help me. I have no idea why but i can use Chrome, but IE i get same crash problem when start up.

Best Regards, Sara