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browser issue

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cann… (read more)

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cannot get on to, eg Twitter, my banking through Nationwide, very frsutrating. So I tried to set a restore point prior to thios morning but that made no dofference, getting desperate now.

Asked by stewart.r.j 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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NewCookie Blocker

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scamme… (read more)

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scammed? Thanks for any help.

Asked by grnbmw 2 years ago

Answered by Terry 2 years ago

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How can I prevent a specific address from appearing in the address bar?

I'd like to be able to prevent a specific address from appearing in the Firefox address bar (as a suggestion) when I start to type in the address bar. I tried deleting t… (read more)

I'd like to be able to prevent a specific address from appearing in the Firefox address bar (as a suggestion) when I start to type in the address bar. I tried deleting the cookies associated with a particular address, but the address still appears as a suggestion in the address bar when I start typing its name. Thanks a lot for any help.

Asked by robertclay3 1 year ago

Answered by cor-el 1 year ago

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Keyboard shortcut clear cookies

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself? … (read more)

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself?

Asked by fluffq3 3 weeks ago

Answered by fluffq3 3 weeks ago

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cookies

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have… (read more)

suddenly Firefox is blocking my entry to a specific site with the measage "Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have tried umpteen ways around this to no avail. Google Chrome does not have this problem!! I am using version 100.0.2

Asked by Elgar 2 years ago

Answered by cor-el 2 years ago

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Cookies pop-up disappears before I can make a selection.

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. How… (read more)

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. However, the pop-up disappears before I have a chance to click on any choice or even finish reading the first line. I'm not sure what settings I need to change to allow me to make a choice on the pop-up. Please advise. Thanks.

Asked by BigO 1 year ago

Answered by cor-el 1 year ago

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Recover cached images from previous version of webpage

I use Pinterest quite a bit and somehow a great deal of pins have disappeared. This happened once before when I was using Chrome, and I was able to go digging into my c… (read more)

I use Pinterest quite a bit and somehow a great deal of pins have disappeared.

This happened once before when I was using Chrome, and I was able to go digging into my cached files and find the cached versions of the thumbnails of my Pins, so I could somewhat recreate them based on that.

I'm not sure how to go about that with Firefox. Would any information (specifically images) be stored from a previous version of a webpage?

Thank you!

Asked by complicaits 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Loggia out of Google acc

Hi, Idk if cookies is the right topic, but I think login data is store in cookies somehow. Whatever, everytime I turn my computer off and restart I get logged out of my G… (read more)

Hi, Idk if cookies is the right topic, but I think login data is store in cookies somehow. Whatever, everytime I turn my computer off and restart I get logged out of my Google acc in Firefox. Problem occurs since about a week now, I already reinstalled Firefox and cleaned all user data

Asked by levi.re 2 years ago

Answered by cor-el 2 years ago

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Delete cookies and site data when Firefox is closed deleting exceptions

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (most… (read more)

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (mostly mail site). Every time I add the exception through Manage Exceptions... button and then I close Firefox, when I restart Firefox, the exception is gone. Is this expected? I don't think so. If so, it's not clear in the UI, as the button is just next to the mentioned checkbox.

Version: Firefox 103.0 (64-bit) SO: macOS Monterey 12.5

Asked by alexmorenogc 1 year ago

Answered by Doc 1 year ago

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Clear Cookies and Site Data Doesn't Work

I was having trouble switching and logging out of Twitter so I thought I could just clear site cookies to make it work, but I weirdly discovered "about:preferences -> … (read more)

I was having trouble switching and logging out of Twitter so I thought I could just clear site cookies to make it work, but I weirdly discovered "about:preferences -> Manage Data -> Remove Selected / Remove All Shown" has no effect. i.e. after clearing, when I open up manage data again, they are still there. I did not try "Clear Data" above it because I was afraid of clearing out all my logins.

I reinstalled my computer several weeks ago and current profile was directly copied from my last machine, so this might be a possible cause? Could someone be so kind to help me get remove cookies and hopefully twitter back to work? Thank you in advance.

Asked by Harmony 10 months ago

Answered by Harmony 10 months ago

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Firefox logged out my accounts each time i close, but setting disabled.

Ubuntu 22.04.3 LTS Firefox 123.0 (64-bit) The browser deletes cookies when closed. Every time I log in, I need to re-enter passwords (they are saved) on all sites, this … (read more)

Ubuntu 22.04.3 LTS Firefox 123.0 (64-bit)

The browser deletes cookies when closed. Every time I log in, I need to re-enter passwords (they are saved) on all sites, this is certainly tiring. I read about a similar problem from other users, they had the “Delete cookies and site data when Firefox is closed” setting enabled, but I didn’t.

Asked by kexitt07 4 months ago

Answered by kexitt07 4 months ago

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cannot delete this, whether it's a cookie or not: about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla

about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla This ‘cookie’ (no size shown) has been showing up on my Firefox ‘manage website data’ since at least March ’23 and it w… (read more)

about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla This ‘cookie’ (no size shown) has been showing up on my Firefox ‘manage website data’ since at least March ’23 and it will NOT delete. It may not be 'a real cookie' but I still can’t get rid of it.

When I searched online for that apparent address I found: https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/40175 The info near the top of that site’s page: Torbutton INFO: tor SOCKS: http://expyuzz4wqqyqhjn.onion/static/images/home/png/block-trackers@3x.png?h=70991bcb via --unknown--:cc55771ba6d6e8c6542066863a47e223 SOCKS is a username? And the ‘onion/hidden service’ address cannot be accessed unless using the Tor browser? So that seems a dead end for me.

I have seen 3 other people posting here in the past year about this particular cookie. hobro1 did an uninstall & still had to remove directories manually after getting some answers from several others. blazee decided – based on the answer given by jscher 2000 – that it probably wasn’t dangerous. mekishev 1 received an answer from cor-el that is incomprehensible to me, except for saying ‘it isn’t a real cookie’. I understand it may not 'a real cookie' but then why is it showing up in 'manage website data' where everything else is a cookie?

Can anyone help, please? I’m about to migrate over to a new computer and really don’t want to take this with me. I don’t like the fact that it persists, and that the cookies ‘keeper’ – SOCKS maybe? – is completely hidden.

Thanks much in advance for any assistance!

PS The only possible explanation I've come up with for how it got this cookie is when I was checking out some Firefox extensions; I didn’t even know what Tor was till trying to figure this out.

Asked by mydiylife 6 months ago

Answered by cor-el 6 months ago

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Cannot Log On to Internet Banking

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all… (read more)

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all of my add-ons and log back into my favourite sites as my log-in details had disappeared. I got everything back to normal eventually, except for one very important site. I am now no longer able to log on to my bank website to review my accounts. I get an error message on the site saying " Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have never had this problem before. I am able to log on successfully on my tablet, and also via a different browser on my desktop PC. I'm not a tech expert so this is very frustrating. I've tried clearing cookies/cache/data in the settings but no success. I really need to access my bank accounts on my desktop as I find this easier. Hopefully you can help as I don't want to use a different browser.

Best regards Andrew Sambrooks

Asked by andrewsambrooks 2 months ago

Answered by cor-el 1 month ago

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Cookie management in Firefox

Despite have used Firefox for many years, I am still not completely clear on why there are two separate areas for cookie settings, and how everything works together. In … (read more)

Despite have used Firefox for many years, I am still not completely clear on why there are two separate areas for cookie settings, and how everything works together. In Cookies and Site Data: I check Delete cookies and site data when Firefox is closed. In Manage Exceptions, the listed domains I choose will not be deleted, but all other domains will. Correct? In History: I uncheck Always use private browsing mode, and I check Clear History when Firefox closes. In the Clear Recent History box, I uncheck Cookies and Site Settings. Question: Will be above choices in both areas get me where I want to be, which is retaining cookies for chosen protected sites, while deleting cookies for all others whenever Firefox is closed? If this is where a lot of people want to be, why are these choices presented in such a complicated way? If relevant, under Enhanced Tracking Protection I choose Custom, and leave all the boxes checked. The sites I choose to use seem to perform well with this option. Is this Security & Privacy area in Settings in need of reworking for ease and clarity?

Asked by Quenchoo 1 year ago

Answered by cor-el 1 year ago

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Firefox loses logins and cookie settings after closing

After updating to version 112 from 111.0.1 Firefox keeps forgetting logins and cookie settings on all websites. After closing and reopening the browser I have to sign in … (read more)

After updating to version 112 from 111.0.1 Firefox keeps forgetting logins and cookie settings on all websites. After closing and reopening the browser I have to sign in again and the websites will ask for cookie permissions.

I tried reverting to 111.0.1 and creating a new profile and it did not have the same issue. I also tried disabling all extensions in version 112, but that did not help.

Asked by rogerstalker 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Cookie Consent option not showing on certain sites (EU area)

Firefox beta release: 116.0b6 (64-bit) On sites such as BBC.com, Youtube.com and Facebook.com I am not getting the normal cookie consent pop-up option which used to aut… (read more)

Firefox beta release: 116.0b6 (64-bit)

On sites such as BBC.com, Youtube.com and Facebook.com I am not getting the normal cookie consent pop-up option which used to automatically show on opening the sites. Other sites are still showing the cookie consent option pop-ups. This means I cannot select if I wish to accept or reject cookies on several sites that used to allow me the option.

In checking about:config, the cookiebanners.service.mode is set to 1, which I believe this the correct setting for enabling the cookies consent pop-up option.

Is there any fix for the cookie consent pop-up not working on certain sites within the EU? I am not using a VPN or pop-up blocker. Tracking protection is set to Standard, cookies and site data are always deleted on closing Firefox and "Do Not Track” signal is set to always. Deleting all installed FF extensions has no effect either.

In other browsers on the same PC, Chrome and Edge, the cookie consent option does still work as it should on the sites mentioned. In Firefox it doesn't.

This is only happening on one PC. My latop has the same FF beta build installed and is not showing this behaviour, it still automatically shows the cookie consent pop-ups when visiting sites such as BBC.com, Youtube.com and Facebook.com.

Asked by Richard Law Bijster 1 year ago

Answered by Richard Law Bijster 1 year ago

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You must enable cookies to use WordPress.

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cook… (read more)

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress. If I try again without making any changes, I'm able to log in fine. I've tried playing with the protections settings, but haven't found the magic pill to fix this yet.

Asked by Brian Hupp 1 year ago

Answered by Brian Hupp 1 year ago