Firefox Support Forum

...unable to delete history (attached 1.png) and files still showing after clearing downloads (attached 2.png); unable to manage bookmarks (save via star in address bar or drag & drop to bookmark folder), delete or move bookmarks, create folders) outside of troubleshooting mode; unable to export bookmarks json file in any mode; NO CHANGE AFTER Firefox RESET... and routinely run disk utility & reset PRAM on this Intel computer...

Please advise, other than updating to latest compatible version (macOS Monterey 12.7.2) or replacing computer.

My laptop died. I purchased a new one and pulled the SSD drive from the dead laptop and hooked it up to the new laptop with a SATA to USB cable and have access to the drive now. How do I pull all the information that was in Firefox (bookmarks, open tabs when laptop died, etc.) from the old drive to the new laptop?

When you add a new bookmark to a folder it's added at the end of the existing list.

Is there a way to make Firefox add it at the top of the list, instead?

I found an old answer, but, sadly, the extension granting my wish is no longer.

Also, I already know about sorting, but it's not what I need, because I'm doing a lot of manual bookmarks reordering and sorting will nullify it.

Thank you :)

Sir,

An account was opened in Firefox with this Gmail account: pmkamirul@gmail.com In which the user and password of different accounts were saved. Today 28.01.24 due to Windows problem on my laptop, I set up new windows again and installed Mozilla Firefox and tried to open the Mozilla account but it took about 15 minutes because I did not give the correct password. Later I reset the password and opened the Firefox account with the new password 01714303182 but even when the Firefox account was opened, nothing saved previously came back. Please help me to recover my previously saved data.

I will be grateful to you. Md. Amirul Islam 01714303182

I get errors when importing my bookmarks from one laptop to another. I've tried importing HTML file and restoring from JSON file multiple times with multiple files. The bookmarks are not saved in any folder including the "imported bookmarks" folder. This is frustrating... Could you please help with this simple task?

While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT

Please tell me what to do. I cannot find any reference to this message.

I have used Mozilla and Firefox for over 20 years now and thoroughly enjoyed it - but have never had and problems of this nature.

In case you need it my email is xxxxx@lola7.com

Thank you.

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Every time I try to import either json file or html file firefox crashes. I tried a refresh and same thing. This file is coming from another computer. I have tried synching but that fails too even though I am logged into same account. I get no error on synchs, it just does nothing.

fire fox usually has one row of frequently visited /fav web sites come up on the home page, but it has stopped doing this and even when i try and add them manually it wont accept them, the same when i try and boo marl a web page

I have installed the Firefox browser (latest version) on my MacbookPro and on a MacbookAir. How can I synchronize the bookmarks? Is this possible with iCloud? Thank you!!!

I have a PC operating on Win 11. just recently upgraded to the latest version of Firefox and can't find my bookmarks. not finding the help areas very helpful. how do I get them back and installed on left side of screen as I did in old version?

I turned off my Mac Mini 2 last night, February 7, and when I turned it on this morning, all my Firefox bookmarks were gone.

Everything else is fine (Chrome bookmarks, which are different from those in Firefox, remain intact). And yes, I should have known better, but since when a Firefox update deletes all bookmarks?

I'm guessing that is the reason, because everything else is intact.

Any suggestions as to whether there is ANY way to recover them?

Thanks!

Hi, I have a lot of bookmarks that are specifically made to always open in a specific container.

After updating to 121 I'm always asked if I want to open the URL in a container.

How can I get rid of the question and just always assume "Yes"?

Thanks, Henrik

I opened my bookmarks today to find out that all my bookmarks are showing the same web address (Chevrolet.com). And when I went to Recovery, I only found the backup that Firefox did today with the single web address for all my bookmarks. Firefox was updated to version 120 on 11/21/2023.

MY BANKING IS HANDLED THROUGH A CERTAIN CREDIT UNION. THE CREDIT UNION HAS SECURITY FEATURE THAT YOU ARE COMPROMISING BY RECORDING A SPECIFIC PAGE AS A BOOKMARK "post login script page's should never be eligible for automatic bookmarking to a home page." This should never be done as that page becomes a shortcut to my bank account! THIS CREATES A SECURITY ISSUE for me as I could be locked out of my bank account. Some sensitivity and a bit of common sense is called for here!

Additionally; I have an Amazon Account and want my bookmark FOR AMAZON to remain at The Sign-in page. However, you opt to delete my bookmark for an advertising bookmark that does not take me to an Amazon Login. This creates an inconvenience and a problem.

One more item: I do not use any on-line tax preparer. NEVER! I do not use Turbo-Tax, H&R Block, or any other tax preparation service. MY BOOKMARKS GET DELETED SO YOU CAN PLACE AN ADVERT ON MY HOME PAGE THAT IS NOT JUST UNWELCOME BUT A SERIOUS INCONVENIENCE.

I purchased a new computer, and they were to transfer all my stuff from my old computer, but they told me that my bookmarks are in a file that they cannot open. I would like to be able to get to them. Any help would be greatly appreciated. Thank You