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syncing my laptop n desktop

win 10 has no sync options for transferring win files from win 8.1 which i am recycling because of old age. all mozilla wants me to do is download stuff to create a mobil… (read more)

win 10 has no sync options for transferring win files from win 8.1 which i am recycling because of old age. all mozilla wants me to do is download stuff to create a mobile app on my mobile phone, which is NOT going to happen. other than transferring my files to a portable hard drive,then to my win 10, is there any other options available? Laptop win 8.1 contains all my gardening /greenhouse info that goes back to 2014 to now.

Asked by ogam1951 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox

Hi, I've had a Firefox account for a long time. I recently formatted my computer and reinstalled Windows. I signed in to my Firefox account, but it won’t let me import my… (read more)

Hi, I've had a Firefox account for a long time. I recently formatted my computer and reinstalled Windows. I signed in to my Firefox account, but it won’t let me import my bookmarks. Can you please help me? Thanks, Sam

Asked by Sam Fraydon Anahata 4 months ago

Last reply by jonzn4SUSE 4 months ago

HELP!!!! WTF is "synch"? I'm blocked from signing into my own email.

So. I fired up the computer this morning. A new one, just got it in September. I have used saved passwords for many years. You have to use the primary password (was maste… (read more)

So. I fired up the computer this morning. A new one, just got it in September. I have used saved passwords for many years. You have to use the primary password (was master password) to get to that file.

Except now I can't. I get a blurry screen with a banner across the top telling me to log in. But when I click on the "log in" button, nothing happens. If I click the X to close that banner, it does close. And there's various links left on the blurred screen. "Learn more", "passwords support", "import passwords from another browser" or "from a file". But none of those links work. Nothing happens when I click them.

When it says "Log in", I don't even know what I'm supposed to log in to. I don't get a chance to give the primary password. Logging onto Mozilla hasn't made a difference.

So now, I don't have access to ANY of my passwords. WTF Firefox? Can anybody help me? Will anybody help me?

I managed to get to my password because I'm on a new laptop and have not discarded the old one yet. But that's hardly a solution - keeping an extra computer around to look up passwords. I have a few passwords which I put in an old fashioned Rolodex. Maybe I better do that for everything.

I'm elderly. I rarely use my computer away from home. I don't want or need this "sync" feature. After all these years, am I going to have to look for a new browser because of this FAIL? Or is there some way out of it? As it stands now, I have no idea how to get into sync, even if I did want it.

Where did this come from? It's totally out of the blue. WTF? Can I get past this problem? How?

Asked by EWinter 3 months ago

Last reply by markwarner22 3 months ago

Missing bookmarks

I got an error popup when I opened Firefox. It says that the bookmarks and history system aren't functional because they're being used by another program. I believe that … (read more)

I got an error popup when I opened Firefox. It says that the bookmarks and history system aren't functional because they're being used by another program. I believe that bcwipe is the program, although it has never done this before. About:support is not providing any additional information. I cannot restore my bookmarks from the bookmarks toolbar either, even though there appears to be backup copies there, but they won't open. Does anyone have any suggestions?

Asked by hamburgerfive9 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Recovery of bookmarks & preferences with new install

I had to reset my laptop per manufacturer. When I reinstalled Firefox, it was a new version with none of my bookmarks, etc. Is my old data gone forever or is it recoverab… (read more)

I had to reset my laptop per manufacturer. When I reinstalled Firefox, it was a new version with none of my bookmarks, etc. Is my old data gone forever or is it recoverable?

Asked by wjhart.law 3 months ago

Last reply by markwarner22 3 months ago

Kindle library lost on android phone

I was reading on my Android phone and suddenly lost my entire library. How do I get it back on my phone? I can see them in my Amazon accout on my desk top but back injury… (read more)

I was reading on my Android phone and suddenly lost my entire library. How do I get it back on my phone? I can see them in my Amazon accout on my desk top but back injury doesn't let me sit at my desk for long periods. Any suggestions?

Asked by Marion 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Bookmarks

During a thunderstorm and subsequent power cut my desktop (W10) would not reboot. Nothing just a black screen. My builder looked at it for two days and determined that it… (read more)

During a thunderstorm and subsequent power cut my desktop (W10) would not reboot. Nothing just a black screen. My builder looked at it for two days and determined that it was the processor that had failed. I purchased a high spec refurbished desktop (W11) which I am finding a shock at 74, nearly 75. I have the SSD from the old computer in a USB connected caddy. FF is installed on both computers. How can I get the Bookmarks from old to new ?

Asked by John Lovell 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Back up issue

Hi, I had to update my PC due to some issue, and I forgot mozilla account password so I had to do forgot password. But after that all my saved data in the same mozilla a… (read more)

Hi,

I had to update my PC due to some issue, and I forgot mozilla account password so I had to do forgot password. But after that all my saved data in the same mozilla account has been removed and now I am in big trouble.

Can you please help me on this and give me my old data back. If you have any kind of security questions please do not hesitate to contact me.

But give me my data back.

Thank you.

Asked by apsolution27 2 months ago

Last reply by TechHorse 2 months ago

data sync after login to browser

I had to reinstall my win11. I restart my mozilla password because I have forgotten it but after login there is nothing to sync so all my bookmarks and passwords are gone… (read more)

I had to reinstall my win11. I restart my mozilla password because I have forgotten it but after login there is nothing to sync so all my bookmarks and passwords are gone. Is there any option to sync it again?

Asked by Grzegorz 2 months ago

Last reply by markwarner22 2 months ago

My information

Hi good day i recently had my computer recovered and i tried signing back into my firefox but all my saved bookmarks, passwords etc arent saved or there. all synced data … (read more)

Hi good day i recently had my computer recovered and i tried signing back into my firefox but all my saved bookmarks, passwords etc arent saved or there. all synced data is missing. please im desperate. help

Asked by Tevin 2 months ago

Last reply by jonzn4SUSE 2 months ago