Since updating Firefox I can't seem to login to my Protonmail account - just says 'oops something went wrong'.

Would appreciate your help in advising how I can re-instate my Protonmail login as it just doesn't seem to want to let me access the site at all - it just tries to access… (read more)

Would appreciate your help in advising how I can re-instate my Protonmail login as it just doesn't seem to want to let me access the site at all - it just tries to access and then keeps coming up with 'oops something went wrong'. It's like there is a block on letting me access? This has only just happened since doing firefox updates.

Cheers

Di

Open 64

something making my computer slow down

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." Ther… (read more)

Just recently when logged onto Hotcopper.com.au have been getting a message that reads "This page is slowing Firefox down. To speed up this browser, stop this page." There is a STOP button, that helps for a moment or two only. When I open the program with MS Edge, the problem does nor occur. I was going to remove the Firefox App but saw the repair option. Repairing did not stop the problem. Any suggestions? John I have a near new Acer laptop running Win 11.

Open 82

do not track feature has been removed with a confusing claim about privacy

See https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature : > Many sites do not respect this indication of a person's privacy preferences and, in som… (read more)

See https://support.mozilla.org/en-US/kb/how-do-i-turn-do-not-track-feature :

> Many sites do not respect this indication of a person's privacy preferences and, in some cases, it can reduce privacy.

This really hurts to see from Mozilla.

You could have linked to Wikipedia: https://en.wikipedia.org/wiki/Do_Not_Track

Why did this policy change? I am aware of GPC: https://support.mozilla.org/en-US/kb/global-privacy-control

When I dye my hair in 5 colors, I'm aware that can reduce my privacy. I'm not trying to fit in. I'm trying to make a statement. To put a flag in the ground! Like your logo!

If you are going to make this sort of decision again, can you

  • please*

not tell me it's for my own good because of privacy?

Can you just say the policy was changed next time? No elaboration is fine.

Please!

For Valentine's Day I would love it if Mozilla could let me set the DNT bit to 1 again. I would love you so much. I still do.

<3

Open 1 121

The desire for Firefox to be optimized on Windows 11 and superior to competitors in hardware and energy consumption and in providing features and functions

Why does Firefox's hardware usage, especially memory (RAM) and battery consumption, have to be so high that the laptop fan noise causes a lot of noise in the environment?… (read more)

Why does Firefox's hardware usage, especially memory (RAM) and battery consumption, have to be so high that the laptop fan noise causes a lot of noise in the environment? Windows 11 25H2

Open 1 253

Firefox crashing when downloading file

Hello, I would like to report a potential bug in Mozilla Firefox related to recent updates. After downloading a PDF file and opening it directly in the browser, the tab c… (read more)

Hello,

I would like to report a potential bug in Mozilla Firefox related to recent updates.

After downloading a PDF file and opening it directly in the browser, the tab crashes. Following this crash, it becomes impossible to open any files (regardless of file type) within the browser — every attempt results in another tab crash. The crash report cannot be reviewed, as the tab fails immediately and can only be closed.

As a temporary workaround, changing the default PDF handler to an external application prevents the issue. However, this is not a viable solution for us, since some of our internal systems require PDFs to open directly in the browser after download.

We have verified that this issue does NOT occur in version 148.0.2 — everything works correctly there. However, after updating to version 149.0, the problem reappears consistently. Firefox also automatically updates after synchronization, making it difficult to remain on a stable version.

According to the release notes, there were changes in PDF handling in recent updates, so this may be related to a technical regression.

Could you please investigate this issue or advise on a proper fix or workaround?

Best regards, Daniel Mazur VanityStyle IT Specialist

Open 1 41

Firefox not working, youtube,facebook and other sites?

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as i… (read more)

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as intended. I cant watch any youtube vids, they just sit on a loading circle, facebook wont load and various other websites wont load. Ive tried clearing cache/cookies etc, tried resetting my pc, nothing is working?

Open 1 2 147

vpn feature doesnt work for me

tried it. says "get started", clicked and logged in, says login successful and vpn extension opens, but it still says "get started" and takes me to the signin page again … (read more)

tried it. says "get started", clicked and logged in, says login successful and vpn extension opens, but it still says "get started" and takes me to the signin page again

Open 1 24

Although I paid for the VideoDownload Helper Ultimate (30US dollars) just last February 2026. it is not working!

The three colors (blue,red,yellow) icon of the VDH keeps failing to show in the toolbar of my PC ; therefore I am not able to download plying videos from my PC. So far f… (read more)

The three colors (blue,red,yellow) icon of the VDH keeps failing to show in the toolbar of my PC ; therefore I am not able to download plying videos from my PC. So far following instructions from your company, it works for some 12hours only and stops! I have paid 30 US dollars for this last February26; what can I do?

Open 1 47

Continually having to finish account setup

Why am I being alerted when I sign in to Firefox to finish setting up my account? I think that I have had an account and already sync my devices for the last decade, but … (read more)

Why am I being alerted when I sign in to Firefox to finish setting up my account? I think that I have had an account and already sync my devices for the last decade, but less than a century. When I follow the sync instructions i get put on a loop of needed to "pair from within the Firefox app," on my phone - which I was using when instructed to "open Firefox" very confusing as to what I am doing wrong.

Open 1 78

Open a file

I have saved several files of chat with Google AI. I trusted that Firefox function 'Save page as...is a serious deal. I thought I can save the page and whenever I wanted … (read more)

I have saved several files of chat with Google AI. I trusted that Firefox function 'Save page as...is a serious deal. I thought I can save the page and whenever I wanted i could open the page. Firefox have saved several files for each page, but nothing works. When i try to open the file I just get a blank page. Is it like the search bar in the middle of page which does not work? i have been using firefox from the time of release, but recently it frustrate and disappoint me badly!

Open 1 85

FileSystemAPI on directories

"Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and … (read more)

"Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor."

Open 1 118