Falcon (Brandwatch) login struggling to load

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around. It was working fine before Christmas, so has been an u… (read more)

I've tried to login to Falcon using my usual Firefox browser and it's struggling to load and just whirling around.

It was working fine before Christmas, so has been an update from Mozilla that's causing an issue and do you have any recommended fixes.

Thanks

Joanne Fryer

Asked by joanne.fryer 2 months ago

Last reply by zeroknight 2 months ago

Unable to see Sold/Completed Items on Ebay (not mine, other sellers)

Using Ebay, I can simply no longer view "sold/completed" items (not talking about my own items). I've been using Ebay and Firefox for many years. Just recently it does no… (read more)

Using Ebay, I can simply no longer view "sold/completed" items (not talking about my own items). I've been using Ebay and Firefox for many years. Just recently it does not allow me to see the sold items. On my wife's computer (right along side mine) hers works. I contacted Ebay, they say the problem is not on their side. I tried using another browser and it does work correctly. - I do not want to switch from Firefox as my main browser. I even uninstalled Firefox and re-installed it but got the same result. Can you help?

Asked by Kenneth OBryant 2 days ago

Last reply by cor-el 2 days ago

How do I add a "Search Engine" to the New Tab screen

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others thou… (read more)

Hi, on my current Firefox setup, I have a search engine shortcut in my Top Sites on a New Tab page. It's a quick one for Amazon, I can't figure out how to add others though. I saw reference to it in this old support issue, but I can't find how to do that anymore.

Asked by daniel213222 1 month ago

Last reply by James 1 week ago

cannot copy/paste in my internet banking

Hello, While in my internet banking it is not possible to copy/paste the IBAN, the sum or just the name or anything. No matter if I used the context menu copy/paste fun… (read more)

Hello,

While in my internet banking it is not possible to copy/paste the IBAN, the sum or just the name or anything. No matter if I used the context menu copy/paste function or the keyboard shortcuts. I am trying to copy from a Google Drive opened text file or a template saved in my online banking.

In Chrome there was no issue with copy/paste.

Outside of my banking, there are no issues with copy/paste.

I expect it is a security setting somewhere, do you know which one it is?

Thank You!

Asked by Kirk 1 month ago

Last reply by jonzn4SUSE 1 month ago

Logins and Moving tabs to create new windows

I am having an issue importing my passwords from Chrome. I am using version 121.0.1 (64-bit). I have tried the import from another browser, it doesn't work. I have saved … (read more)

I am having an issue importing my passwords from Chrome. I am using version 121.0.1 (64-bit). I have tried the import from another browser, it doesn't work. I have saved the passwords as an CSV file and all I am getting is " Error: Missing field". I have tried to follow some fixes for this issue. When I try and manually go through and create a saved login all I get is an error and I would be asked to input an primary password even though I never created one. I tried to create one and it errors out and just says "Unable to change Primary Password." I have signon.management.page.fileImport.enabled = true signon.management.page.fileImport.enabled = true

security.allow_eval_in_parent_process = true

The other issue I'm having and its inconsistent is pulling tabs to create an new window. Sometimes it doesn't work and other others it does. I have verified that browser.tabs.allowTabDetach

Asked by bigpimpen1998je 2 months ago

Last reply by cor-el 2 months ago

Firefox Synch uses my Android-Gmail adress without authorisation

Hello, I use firefox synch (on 2 notebooks, 1 mobile device) with an outlook email adress, yet when I for example go on youtube my android gmail adress ist automatically… (read more)

Hello,

I use firefox synch (on 2 notebooks, 1 mobile device) with an outlook email adress, yet when I for example go on youtube my android gmail adress ist automatically filled in. Which is quite strange because it is neither stored in the firefox password manager nor did I give authorization to do so. I am using the lates version of Firefox (v.122.0.1).

Does anyone know why this happens?

Thx in advance, Timo

Asked by Timo 4 weeks ago

Last reply by cor-el 4 weeks ago

Unable to view streams/YouTube quality issues

Hi all, I've been having this issue for a while. I am unable to view streams on YouTube or Twitch (Twitch will show streams as offline, whereas YouTube will not even show… (read more)

Hi all, I've been having this issue for a while. I am unable to view streams on YouTube or Twitch (Twitch will show streams as offline, whereas YouTube will not even show streams), and I have encountered a new issue where YouTube allows only 360p on videos. I have used the HTML5 Video Capability Test and seem to have an issue in that department (images attached). Even in troubleshooting mode, the issue persists. Any help is appreciated.

Asked by zephyrvalkyrie 4 days ago

Last reply by zeroknight 1 hour ago

Runtime Error

I use Mozilla as my browser on Windows 7. When I click on Mozilla I get an Error page which reads, " Server Error in "/" Application. Runtime Error. Not sure how to fix t… (read more)

I use Mozilla as my browser on Windows 7. When I click on Mozilla I get an Error page which reads, " Server Error in "/" Application. Runtime Error. Not sure how to fix this. Can you help. Thank-you

Asked by notlufkk 2 months ago

Last reply by cor-el 2 months ago

Failure to input data on a customers form

Here is a rather long winded explanation of my problem initially prepared for an email to Firefox until I found out that was not a possibility. Hello Agent, I have a pro… (read more)

Here is a rather long winded explanation of my problem initially prepared for an email to Firefox until I found out that was not a possibility. Hello Agent, I have a problem with Firefox described as follows: I have an account with a company called Eversfield Organic an organic meat company. They have a facility whereby the delivered cold packs and insulating material can be returned to them via DPD free of charge. To achieve this a form has to be completed on Eversfields site to enable a returns label to be printed. When attempting to complete this form one line of this form will not accept an input. This item is called the “Country” which should read “United Kingdom”. I cannot input this manually or by my password manager “RoboForm” which temporary inputs United Kingdom until I release the mouse button when it goes blank again. I have tried the Google Chrome and Opera browsers which work perfectly using this system. So logically it would appear that there is a fault with Firefox which is a shame since it is my preferred browser. It would be appreciated if you can provide a solution to this problem. Regards, Ian Duncan.

Asked by Ian Duncan 2 months ago

Last reply by Terry 2 months ago

CANNOT LOG ON TO USAA.COM

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS THE SITE IS WORKING AND MY P… (read more)

I AM UNABLE TO LOG ON TO USAA.COM. THE ERROR MESSAGE SAYS "WE ARE UNABLE TO COMPLY WITH YOU RE REQUEST." THE WEB SITE CUSTOMER SERVICE SAYS THE SITE IS WORKING AND MY PASSWORD IS CORRECT. PER THEIR ADVISE ALL HISTORY/CASHES HAS BEEN DELETED AND THE COMPUTER HAS BEEN RESTARTED. THE SAME PROBLEM EXISTS ON ANOTHER DEVISE CONNECTED TO THE SAME WI-FI. PLEASE HELP. ACCESS TO OTHER SITES ARE WORKING. THE SITE IS NOT BLOCKED AS FAR AS I CAN TELL

Asked by wwrouzer 1 month ago

Last reply by cor-el 4 weeks ago

using mozilla console

Please read the image. does it look like I am using the console window correctly? I am trying to interactively code. So, started with a very basic basic code. When I run … (read more)

Please read the image. does it look like I am using the console window correctly? I am trying to interactively code. So, started with a very basic basic code. When I run it, i get an error. There must must be something wrong.

Asked by mail.cadone 2 months ago

Last reply by cor-el 2 months ago

Redirecting problem

I have Ooma as my phone provider. I can't get into Ooma's login site because I get this message at every try: "The page isn't redirecting properly" I occasionally get … (read more)

I have Ooma as my phone provider. I can't get into Ooma's login site because I get this message at every try:

"The page isn't redirecting properly"

I occasionally get this message when opening Firefox, but a retry always works. Not when trying to get into my Ooma account. And yet it works without any problem on Safari. I would prefer to use Firefox.

Asked by mksfca 4 weeks ago

Last reply by cor-el 4 weeks ago

118 update broke my vpn

vpn plugin on one browser won't connect to internet so i have to stop using it to go anywhere. if i use the vpn for the whole system, using a firefox browser doesn't give… (read more)

vpn plugin on one browser won't connect to internet so i have to stop using it to go anywhere. if i use the vpn for the whole system, using a firefox browser doesn't give me clean connections so i can't get to some sites. any suggestions? do they know about this? i noticed in my settings i am now using a custom setting for tracking and a reinstall of the plugin said it now had to have access to 'private windows' which i've never had to do before. do i need to switch to the chromium browsers? cheers in advance.

Asked by paragata 5 months ago

Last reply by Paul 5 months ago

Bookmarks, Log In Passwords and other essential security features Exposed

Hi Support, I have always been struggling with the idea of syncing two devices, that is main and secondary devices, and that when logged out of the secondary device, use… (read more)

Hi Support,

I have always been struggling with the idea of syncing two devices, that is main and secondary devices, and that when logged out of the secondary device, user details such as passwords, booksmarks and other important things are left bare on that browser or secondary device.

It is my believe that, after completing whatever task that led users to sync both devices, the moment the user logs out on the secondary computer, or any of the computers, the passwords, bookmarks, history and other essential details should not display again on such computer or browser anymore but apparently thats not the case with Mozilla Firefox browser.

Kindly look into that and work on it....THE SECURITY AND SAFETY OF THE USER IS LEFT WIDE OPEN!!!

Asked by Waabl_ 3 months ago

Last reply by zeroknight 3 months ago

Web pages not working

Since the most recent couple of updates, I'm running into quite a high number of webpage breakdowns: unresponsive click buttons, inability to do payments, etc. I've been … (read more)

Since the most recent couple of updates, I'm running into quite a high number of webpage breakdowns: unresponsive click buttons, inability to do payments, etc. I've been having to resort to (gasp) Microsoft Edge quite often. Anyone seen this? Have any fixes? Thanks

Asked by Dunehunter 4 weeks ago

Last reply by cor-el 4 weeks ago