"View eBill" from the USAA.com Bill Pay Service is not Working

Up until about six weeks ago, I could access a provider statement through a function on USAA.com bill pay service. I now see an empty pop up screen or an error message th… (read more)

Up until about six weeks ago, I could access a provider statement through a function on USAA.com bill pay service. I now see an empty pop up screen or an error message that the page is not available. I tried suspending use of the VPN without success, then tried another browser (Chrome) and the function is available. Is this a settings issue or something else? My preference is to use Firefox as a browser.

Asked by charles.firth 1 month ago

Last reply by markwarner22 1 month ago

неправильное обновление

Придется вам как-то перевести самостоятельно то что написала на английский. Зачем писать что при обновлении все будет сохранено, если после обновления, половина окон на в… (read more)

Придется вам как-то перевести самостоятельно то что написала на английский. Зачем писать что при обновлении все будет сохранено, если после обновления, половина окон на восстановилась и история предыдущих посещений пропала.? и как мне теперь все это восстановить обратно?'

Asked by n916411 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Accessing bellsouth.net email account

Suddenly cannot access my bellsouth.net email account. However, I have no problems when using the Brave site. Any non-snarky suggestions to regain access using Firefox?… (read more)

Suddenly cannot access my bellsouth.net email account. However, I have no problems when using the Brave site. Any non-snarky suggestions to regain access using Firefox?

Asked by Falfel 1 week ago

Last reply by careca 1 week ago

Confused about Security

I've been good about avoiding being hacked or having major problems. I'm on a Mac, with the latest update. I use 1Password. I check all the urls on questionable email. … (read more)

I've been good about avoiding being hacked or having major problems. I'm on a Mac, with the latest update. I use 1Password. I check all the urls on questionable email. I use 2fa, and check for data briefs.

Firefox has built-in security. So does Apple. And Firefox has all sorts of extensions that provide security. Privacy Badger is from the EFF. I don't know if they all do the same thing or cover things not covered. The descriptions say they protect me, but how do I know? At times, I probably have overkill.

And this doesn't even address VPNs.

Searching for "Security" in extensions shows a list of about 2,000 extensions. "Privacy" returns a list of more than 2,600. I would think that if you were confident in your security, there wouldn't be so many, and/or you wouldn't list them. Do you have a gap that we need to find an extension to cover?]

There needs to be some consistency and clarity as to what you protect against and what they claim they protect against so we know which one we really need. It feels like buying a car and being told to go find our own tires in a vast warehouse, and then search for the gears we want, etc. When we get on a plane, we don't select our own seatbelts. If on a cruise ship, we don't choose our lifevests. If that were the case, no one would get on boats or planes. By letting us fend through thousands of security programs, you shift the responsibility to us. And very few of us have enough training or knowledge to do so.

I don't expect you to be perfect, but helping us through this maze would be great. I probably know more than the average person, but it feels that

Asked by j5cwscrqyz 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox and spacebar

I need to prevent the spacebar from scrolling while I am in Firefox. It drives me demented! Every time I lean forward to concentrate, my clothes accidentally brush the sp… (read more)

I need to prevent the spacebar from scrolling while I am in Firefox. It drives me demented! Every time I lean forward to concentrate, my clothes accidentally brush the spacebar and it sets off a superfast scroll, which gives me a severe shock and loses my place. Help me deactivate that function please. Surely, it must be optional?

In case you're wondering, yes, I do push the keyboard away when I read, but then I bring it forward to take a note in a Word document, and by that time I am so absorbed I don't notice whether or not I've pushed it away again. I have tried to create the habit but can only do it when I start to read, and never when I return to read. The shock and discombolulation physically hurts. Help, please!

Asked by michelli1 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

HELP!!!! WTF is "synch"? I'm blocked from signing into my own email.

So. I fired up the computer this morning. A new one, just got it in September. I have used saved passwords for many years. You have to use the primary password (was maste… (read more)

So. I fired up the computer this morning. A new one, just got it in September. I have used saved passwords for many years. You have to use the primary password (was master password) to get to that file.

Except now I can't. I get a blurry screen with a banner across the top telling me to log in. But when I click on the "log in" button, nothing happens. If I click the X to close that banner, it does close. And there's various links left on the blurred screen. "Learn more", "passwords support", "import passwords from another browser" or "from a file". But none of those links work. Nothing happens when I click them.

When it says "Log in", I don't even know what I'm supposed to log in to. I don't get a chance to give the primary password. Logging onto Mozilla hasn't made a difference.

So now, I don't have access to ANY of my passwords. WTF Firefox? Can anybody help me? Will anybody help me?

I managed to get to my password because I'm on a new laptop and have not discarded the old one yet. But that's hardly a solution - keeping an extra computer around to look up passwords. I have a few passwords which I put in an old fashioned Rolodex. Maybe I better do that for everything.

I'm elderly. I rarely use my computer away from home. I don't want or need this "sync" feature. After all these years, am I going to have to look for a new browser because of this FAIL? Or is there some way out of it? As it stands now, I have no idea how to get into sync, even if I did want it.

Where did this come from? It's totally out of the blue. WTF? Can I get past this problem? How?

Asked by EWinter 3 months ago

Last reply by markwarner22 3 months ago

Rapprt de bug

Bonjour, J'ai un bug d'affichage quand j'ouvre INFOMANIAK MAIL sur une page Firefox. Le chargement de la page fonctionne , mais la page et entièrement noire. J'ai essaye… (read more)

Bonjour,

J'ai un bug d'affichage quand j'ouvre INFOMANIAK MAIL sur une page Firefox. Le chargement de la page fonctionne , mais la page et entièrement noire. J'ai essayer de me connecter via GOOGLE CHROME ou EDGE et la page fonctionne normalement. Je suppose donc que le problème vient de Firefox. Est ce que vous pourriez m'indiquer la page ou il est possible de faire des rapport de bug? Merci pour votre assistance,et bon courage ☺

I have a display bug when I open INFOMANIAK MAIL on a Firefox page. The page load works, but the page is completely black. I tried to connect via GOOGLE CHROME or EDGE and the page works normally. So I guess the problem is with Firefox. Could you tell me where I can file a bug report? Thanks for your help, and good luck ☺

Asked by Acathor'n 1 month ago

Last reply by GerardoPcp04 1 month ago

Laggy google docs :(

When using firefox, and only when using firefox, I experience quite a lot of lag when using "google docs" (https://docs.google.com) and only when using "google docs", eg.… (read more)

When using firefox, and only when using firefox, I experience quite a lot of lag when using "google docs" (https://docs.google.com) and only when using "google docs", eg. this does not apply to, say, MS Word or google presentations.

Like I said this only applies to firefox, meaning google chrome and microsoft edge both work fine.

Here are some of the troubleshooting steps I've tried, without success:

  Launching in troubleshooting mode
  Disabling 0-RTT
  Disabling hardware acceleration

These issues do not appear on my machine at home, which also uses firefox, that however is a different version of Windows, an AMD cpu and a dedicated GPU instead of integrated, so idk if that narrows it down even one bit...

The computer on which the issues appear on is a HP Spectre x360 14, which if you don't want to search it up means I have 32gb of RAM @ ~7500MT/s, and an Intel Core Ultra 7 155H as my CPU.

I'd love to keep using firefox without having to fire up chrome every time i need to write/edit a document, which, as a student, is quite often...

Thanks a lot!

Asked by Henry62 4 days ago

Last reply by jonzn4SUSE 3 days ago

browser issues

hello support i have a issues with Firefox browser five or six months ago, which are 1 - the browser keeps resetting the tabs every restart ( i won't find my previous ta… (read more)

hello support i have a issues with Firefox browser five or six months ago, which are 1 - the browser keeps resetting the tabs every restart ( i won't find my previous tabs from the last time ) 2- the browser keeps login me out from all my profiles and pages from different web-sites such as Facebook google Instagram and all the others logged profiles ...)

every start i have to log in to every single profile of my web sites and pages ...

Asked by Sami Ma 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Address line now has a ribbon to the left of it

I NEVER seen this before and wonder why this is occurring. When I put an address into the address line, MANY TIMES NOW I see a RIBBON before the address. WHY is that rib… (read more)

I NEVER seen this before and wonder why this is occurring. When I put an address into the address line, MANY TIMES NOW I see a RIBBON before the address.

WHY is that ribbon there?

And HOW DO I GET RID OF IT?????????????????

Asked by L Wille 2 months ago

Last reply by markwarner22 2 months ago

Hacker into my phone

I need to have my account very secure there has been someone hacking my phone for 2 years now. He seems to be stopping certain links from coming up on firefox. Do you hav… (read more)

I need to have my account very secure there has been someone hacking my phone for 2 years now. He seems to be stopping certain links from coming up on firefox. Do you have any security and privacy features for your app anything like that would help. I will send some screen shots when i get them. Thank you very much. Deborah Haley

Asked by deborahhaley654 1 month ago

Last reply by markwarner22 1 month ago

firefox always re asks for my password on my new computer, never had this on my old computer

firefox always re asks for my password on my new computer, never had this on my old computer. i typically only need to put in my password after not using the computer for… (read more)

firefox always re asks for my password on my new computer, never had this on my old computer. i typically only need to put in my password after not using the computer for awhile, then it never asks me again.

Asked by awakenings 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Cannot view emails in Yahoo

I cannot view my emails in Yahoo or YMAIL. I get a blank shite sceen w/black bar at top which contains mostly advertisement and news-related subjects. I can see that I … (read more)

I cannot view my emails in Yahoo or YMAIL. I get a blank shite sceen w/black bar at top which contains mostly advertisement and news-related subjects. I can see that I have unread emails. This showed up about 3 days ago without any causal event.

If I use EDGE, I can view the emails, so I figure it must be a Firefox browser glitch. I love Firefox, so would love to fix it, so Idon't have to use other browsers.

Firefox works perfectly for my Netzero and Gmails.

Asked by marcusdarnley 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago