Firefox Support Forum

cmd+numbers on alphanumeric keys should switch to respective tab (cmd+1 to 1st tab, cmd+5 to fifth...). With CZ keyboard layout on MacOS, cmd+1 does NOT switch to first tab, it Zooms In instead. No other browser (Edge, Safari, Opera, Orion) exhibits this behaviour. Other numbers work as expected.

FF 98.0.2 on Monterey 12.2.1.

How do I fix this? Thanks.

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and noticed that the two were different. Which forced me to check the URL of my main account and I noticed that they were different. "?zx=s0wp4i3jcokr" was sandwhiched between the number zero and the word "inbox" in the URL. Was I spoofed, and if so, what course of action should I take?

• NOTE*

Prior to noticing the strange URL my key had been malfunctioning intermittently. Went into inspector to check code, and every word was just random letters. Is this related?

Mozilla VPN indicates that it connects to the internet as normal, but I'm unable to go online with any app or access the internet. As soon as I disconnect Mozilla VPN, internet and apps work fine again.

I uninstalled Mozilla VPN and reinstalled the app, but it still is not working.

I've checked all the proposed solutions to the topic "access denied" and particularly one which seemed similar to mine but the offered solution didn't work.

the "access denied" is the reply when trying to access the EDF site while, with the same exact configuration, the access is fully accepted with Edge or IE, after the time needed to load and Edge or IE.

I got my new Dell laptop and downloaded and installed Firefox on the windows 11 platform. I ran the F secure virus scan and it detected30 Malware files in one of the hidden files. F secure could not remove them so I had to delete the file manually. I like the browser but concerned of receiving malware in a brand new install. I am sending this from my old computer while the new one is downloading other programs.

Rich

When I open Reddit in regular browsing mode the page loads but I cannot interact with anything at all. I cannot scroll, click buttons, or even go to other tabs or close the tab. Firefox (from what I can tell) freezes completely, the buttons to close the window and minimize it do not work either and I can only close it with task manager. I went into troubleshooting mode to try and fix it myself and it works perfectly there. I went back into regular browsing mode and disabled all my addons, but the problem happened again. After this I tried clearing my startup cache and the browser still froze. Other websites like Youtube and Twitter function normally.

Previously with chrome I had 5 links pinned to the homepage, and that was all that was there. With Firefox, I can't figure out how to disable the history mixed in with the pinned links, or change the number of links displayed. All I can find is changing the number of rows, not columns per row which would at least be good, because I could just set the grid to fill to 1x5, instead of having the current minimum count of 1x8 links.