Firefox Support Forum

I need a technician's help. I uninstalled the current version of Firefox. Install new version of firefox. I backed up the bookmarks to flash drive and I forgot to back up the password file. I set a restore point in Windows 81. After I realized that my passwords were missing from previous version I tried to reload restore point and it failed. I never needed help before. I looked up how to fix restore point it is confusing. I could back up from a hard drive to laptop if need be. I do not wish to do that. Has anybody done this? Has anybody been successful retrieving password for previous version. If so I could use your help, thank you. New version does not have old passwords for clarity

Hi,

I've been using Containers in Firefox since I discovered it's existence. I've always been able to right click on a link in a search result and am then given a multitude of options. Almost invariably, I select "Open link in Personal Container". When I do so nothing happens. No new tab opens. No new instance of Firefox opens. Literally, nothing happens. However, if I click the link, the page that I'd like to view opens. I've not changed any of the settings in Firefox. I've not installed any new software. I've run several security apps and none has reported any malicious software on my system. I prefer to keep my original search page and explore search results on a different tab. Am I able to go back to that mode of working?

Secure Connection Failed

An error occurred during a connection to www.google.co.in. SSL peer was not expecting a handshake message it received. Error code: SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

I receive the above message very frequently. Option already tried is- about:config- security.ssl.enable_ocsp_stapling = true/false. By toggling true/false very frequently, I can access the website.

Sometimes it works when it is true, sometimes it works when it is false. This happens all the time. how to get rid of it

Hello, My FF export to html backup stops half-way ! Here is the problem: Untill last June 2022 this backup was doing fine to reach the usual more than 65.000 mb. & gradually building up with every bookmark I add. But last month all that changed when the option started to stop half-way. Meaning it stopped at the level of more than 17.000 mb !!! Which is unbelievably LOW. Today Aug 3, 2022, I retried the operation on my usb stick. And FF export gave me the same results (with the little difference of the few bookmarks I added in the meantime). I didn't find any solution in the FF help pages to help me settle this problem. So any anything to fix this will be appreciated. I'm running windows 10 home & FF 103.0.1 (32 bit)

Hi.

I have been experiencing audio problems in Fedora's Firefox when gaming in some web sites like <kbhgames.com>. An example happpens in <https://kbhgames.com/game/dragon-ball-advanced-adventure>.

All goes well on a 64-bit Debian Buster's Firefox 78.14.0esr. The problem is about a 64-bit Fedora's Firefox 94.0. And yes, the issue is there even when all permissions are loosen.

Besides optional troubleshooting Information being shared, common specs are below for convenience:

* user agent Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:94.0) Gecko/20100101 Firefox/94.0; and

* Kernel (according to uname) Linux charger-rt 5.14.18-200.fc34.x86_64 #1 SMP Fri Nov 12 16:48:10 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux.

Plus, the <about:support>'s Media table

Media Audio Backend pulse-rust Max Channels 2 Preferred Sample Rate 48000 Roundtrip latency (standard deviation) 77.89ms (21.60) Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Built-in Audio Analog Stereo Enabled All default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 1 - 384000 0 - 0 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Monitor of Built-in Audio Analog Stereo Enabled None default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 1 - 384000 0 - 0 Built-in Audio Analog Stereo Enabled All default: F32LE, support: S16LE S16BE F32LE F32BE 2 default: 48000, support: 1 - 384000 0 - 0

Regards.

After update Firefox 97.0.2, ClickOnce extensions are working incorrectly. When you click to open the application (run ClickOnce), a white screen opens and the url field is cleared. Before Firefox 97.0.2 everything works correctly. What exactly updated if Firefox, or what do i need to do to make clickonce work properly?

Hi,

After the last update, when I connect to my regular sites, I keep getting an error massage , some times the site is being opened , but some times the URL I try to reach does not open at all.

Thanks for your help

Like in

https://support.mozilla.org/en-US/questions/1224759

my twitch tab stutters when i change from a different tab to the twitch tab. I don't have it everytime, it's really inconsistent. It appears that my video moves forward some seconds. Suggestions like in the link didn't helped for me.

I tried: - set media.suspend-bkgnd-video.enabled to false and restart -> didn't solve the issue -set media.suspend-bkgnd-video.enabled back to true and restart -> didn't solve the issue -set media.suspend-bkgnd-video.enabled to false set network.http.throttle.version to 1, restart,

 set media.suspend-bkgnd-video.enabled to true again and restart -> nope

- set network.http.throttle.version to 0 and restart -> nope.

I'm really helpful for any ideas. Thanks in advance!

I am sending push notifications using Firebase Cloud Messaging but I am not able to receive it in Firefox. But, when I send same push notifications to Google Chrome or even MS Edge, the notifications shows up smoothly. I checked everything, serviceWorker is registered for my website correctly, but still push notifications do not show up in firefox.

Good day MOZILLA! Printing doesnt work properly with new update - seems like PDF issues...

When we print .. the preview is fine but it prints like in zoom mode.. only quarter of page... so

1. Seems to be isolated to only certain PDF's ... when printing from the print function within firefox 2. SAVING a print as "PDF" - also one of my team's when she "prints" to a PDF and saves it saves this ZOOMed in mode 3. PRINTING a PDF from WEBSITE - not downloading it, just printing straight from website - im trying to print 3 pages... it zooms in i only get a 1/4 page...of each page (so i only get partial pages that print 4. from google docs i couldnt print an "image" that i added to the DOC... more specifically a LOGO that i added onto the DOC would not print properly... it looked like zoomed in and only printed about a 1/4 of the logo... straight from the DOC... I had to download as a PDF then it printed fine... but i downloaded the PDF from google docs... not originating from the "print" function inside FIREFOX.

My trouble shoots 1. shut everything down turn back on 2. uninstall printer reinstall 3. use a different browser (BOOM EVERYTHING WORKED FINE) 4. so looked at update history for firefox sure enough started right around that time.. 5. so i reverted back to OLD VERSION... (BOOM EVERYTHING IS FINE) 6. Updated to new version again (no working again :(

Ok.. well hopefully we can get an update on this

Within the last few days, the font in gmail has changed. When I go to gmail settings I can select a different font but the "save settings" remains greyed out and therefore the change cannot be made. If I enter gmail on a different browser I can change the font. This fault seems to be related to Firefox. Do you have a solution?

HI, Had to fill in an encrypted form (here in the UK) from a Canadian Bank to finalise setup of a new account. On completion and attempted submission, Firefox wouldn't allow the IP address 192.168.0.1 (I'm using a D-Link USB G4 dongle) to send. It refused because the IP address is not secure. Is this a problem with the dongle (USB hardware, my G4 provider, or something in my computer, provider, or Firefox settings?

Hello,

Have recently lost the ability to print from Firefox. From the File Menu, from "3 lines" in the upper right, from ctrl-p. All result in spinning diagram and "Preparing Preview" and then just never getting further. Cannot think of any change I made in the last few days that would have caused this. Initially thought it was only when trying to print PDFs like a bank statement but now I see it is any web content I try to print.

Please help.

Thank you.

Jack

When I open a tab, I set it to default to show the shortcuts/search engine (image below). I once had 3 nearly full rows of shortcuts, now I have next to nothing. How did they disappear? And it was selective, since 3 remain that are not sponsored shortcuts or anything Firefox would care about on its own.

Any ideas as to how to fix this?

Paul

I have a FF account and I am signed in on my desktop. I just changed a whole lot of passwords. I want my Android phones to have the same passwords, but I am afraid of syncing the wrong way, if you know what I mean.

So, I want my ANDROID PHONE'S FF BROWSER to get the NEW PASSWORDS from my DESKTOP'S FF ACCOUNT'S BROWSERS.

How do I handle this? Also, I am NOT TECHIE AT ALL.

I added an image, and as you can see, I had to do some work on my desktop requiring setting up W11 several times. And it looks like FF is logged into past versions of my desktop.

When creating a new bookmark, there is an arrow button named "Show all the bookmarks folders" that lets you choose the destination. I have managed to make the tree bigger and remove the huge thumbnail by modifying userChrome.css, but having the destination tree expanded by default would be so much more usable. The addon Default Bookmark Folder Default Bookmark Folder has a search feature but it's slower than just having the full tree from the beginning. Thank you for your help!

Firefox freezes my computer. Using Firefox V. 103.0.1

Occasionally the work on my Windows 10 (32GB memory, 5TB M.2 and SSD drives) desktop will freeze. Mouse & keyboard do nothing. There is a 3 MB Firefox file, one of about a dozen or so which show up in Task manger, which, when I highlight it and delete it, gets my computer working again. This is not from an add-on. I closed and restarted in Troubleshoot mode and tha 3 MB file still poppoed up.

Firefox runs fine without that file - I would like to know if it can be isolated and removed, or if there is an update or fix so it doeesn't interfere with my work. It's been around for several versions, Again, NOT from and add-on.

PLEASE DON'T GUESS -

IF YOU DON'T _KNOW_ HOW TO FIX THIS, PLEASE HAVE SOMEONE AT MOZILLA GIVE ME AN ANSWER.

Marc Stager mstager@twc.com

How to get FF 103.0. to OPEN a NEW window maximized when clicking a link in the current maximized window running Windows 10 Pro x64.

i.e., I have a window open maximized. It has another window/page available through a link/hot-spot within the current window. I click that link but the new window opens NOT maximized. On ONLY SOME windows, clicking that link/hot-spot WILL open the new window maximized, but ONLY sometimes. Why? And why doesn't FF open a new window maximized when the current window IS maximized?

Doesn't make good sense to this old man.

Thanks for any and all PERTINENT answers,

oldheart43