Firefox Community Forum

Hello,

Usually both of my previously closed windows reopen without issue, but the data for both of them disappeared this time when I clicked on a zoom link after closing them. The link opened, but they didn't. I did the basic troubleshooting like checking my entire history (under "managed history") and looking in settings as well as following the instructions I found here at https://support.mozilla.org/en-US/questions/1407584, but everything's gone. It's like they never existed in the first place. Has anyone else had this issue?

Also, about a couple of months ago, Firefox started forgetting my accounts and logging me out of them once I closed the window/the tabs reloaded. Not sure if this is due to my computer's own storage (RAM) or an update-related issue - I haven't been able to figure it out yet.

Any insight on either or both of these is greatly appreciated!

This has been a problem for me for a very long time, and I'm tired of having to use chrome every time there's an update to firefox.

The issue I have is that I will get the notification saying there's an update. I click the button to update now, the browser opens the auto download page and I get a not secure connection warning. The only work around I've found is to use chrome, and sometimes I can use the "other downloads".

I'm not running a VPN, or any other networking software on my pc. This is for the full program, not the windows store app.

Secure Connection Failed

An error occurred during a connection to download.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden.

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Hello,

Can not play YouTube videos anymore in current version from Firefox. Before this update (again not needed and messy one) they worked. The videos shown at home screen or recommendations on the YouTube website. Same for my subscriptions, current videos as videos I played earlier somewhere. The YouTube website shows their picture and then the "no content available" message. Refreshing that page and try sometime later, both do not solve this. Unknown why this is happen. It seems another "new" bug inside Firefox.

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions are enabled, Firefox is unable to connect to my camera for my telehealth sessions. The light indicating my camera is in use comes on for a second, then immediately turns off. I am also unable to even start a session and coast with voice only. The window to start my session never pops up. I have put in a ticket and been in contact with TherapyNotes going back and forth for the past couple of weeks. Their tech support insists it is an issue with Firefox since I can utilize their site completely on other browsers. I much prefer to use Firefox for the security, so I'm hoping there's something you can tell me to do to make it work.

I have a user at my job that installed the latest Firefox update (13324.11.21) through our MDM. After installing this update she cannot launch Firefox. When attempting to launch she receives a request for a username and password to install a Helper Tool. She is an admin on her machine and enters her credentials. The message closes and nothing happens. When attempting to launch again the same thing happens. This is not happening with our other 100 Macs who have the same Firefox version and others who have the same OS.

Is anyone able to tell me why this is happening or how to fix? Any assistance is very much appreciated.

The below troubleshooting steps have been done:

Uninstalled and reinstalled Firefox

Updated the OS to 15.0.1

Disabled the Master Password on Firefox through a Mac Profile

Checked if there was a Firefox file under /Library/PrivlegedHelperTools

Granted Full Disk Access to Firefox under System Settings

Hi Everyone,

ever since the latest Firefox update, the "read more" feature on LinkedIn pages (personal pages, not the feed) does not show up anymore, at least not for me - the feature allows you to expand the various subsections to read their full content.

I opened LinkedIn on Chrome and Edge to see if it is indeed a browser issue, and it's working fine over there. I also did some troubleshooting (refreshing, clearing cache), but to no avail.

Does anybody else have the same problem?

Thank you!

Via W

Ever since Facebook started infesting the chats with end-to-end encryption (random chats get "Messenger upgraded the security of this chat. Messages and calls are secured with end-to-end encryption" without my permission or asking if I want this), any encrypted chats have audio and video calls disabled. I note that I have ONE friend for whom it didn't do this, I can still do calls with her. If I receive a call, I get a pop-up saying that to receive this call I must download the Messenger app (no way) or a browser which supports it. If I check what browsers it thinks supports this, it only lists Chrome and Edge. As far as I know Edge is just Internet Explorer renamed, the biggest black hole in security, I've never touched it. Chrome ignores industry standards, so I don't use it. Making Firefox the best, top browser available. It's the only browser I wish to use. Mozilla needs to look into how to get Facebook to stop blacklisting Firefox like this. Note that this E2EE garbage has only been infecting things for the last few months, before that I was perfectly able to do any calls I wished in Facebook Messenger.

I'm tired of trying to find a solution to this problem, you're deaf!

I have been using Firefox since 2003. to avoid writing unnecessary words, I will simply state, I will leave firefox if you do not eliminate this problem:

firefox eats up all the RAM on my Mac. It is none of your business whether I open 1 tab or 10 tabs, give me the ability to limit the memory used by firefox, otherwise it eats up all the computer's memory.

I keep getting this code for many website links I click on after a search. The most recent was for www.focuspress.org, a website I trust. Almost all of the websites I get this error code for are ones that are well known, trusted, visited before. Even if I type in the website address instead of use a link, I still get this error code with no way to bypass and connect at my own risk. Is there a setting I need to change or review? Pam Walker