• Solved

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and al… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

After using containers I lost the ability to log into Citibank

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be… (read more)

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be causing the problem.

This all started when I created a container for Banking. it has been a problem ever since.

Asked by James Elbert Bearden 3 weeks ago

Answered by James Elbert Bearden 3 weeks ago

  • Solved

How to block extension using policies.json

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I… (read more)

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I tried to create a simple policy (below), but somehow it does not work (I can still install any add-on/extension). What is wrong with my script? I'm using Firefox ESR 78.11.0 (64-bit) by the way.

My "policies.json" looks like this:

{

"policies": {
  "ExtensionSettings": {
    "*": {
      "blocked_install_message": "Blocked!",
      "install_sources": ["https://addons.mozilla.org/"],
      "installation_mode": "blocked"
    }
  }
}

Sincerely, Jonathan

Asked by Jonathan 2 days ago

Answered by cor-el 1 day ago

  • Solved

Pressing down and dragging pointer doesn't work on any website

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap. The drag and selecting text and even dragging objects on any websites doesn't work. … (read more)

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap.

The drag and selecting text and even dragging objects on any websites doesn't work.

  • I select text on the website by pressing down and starting to drag the text doesn't select when I leave the hold the entire block gets highlighted
  • I use Excalidraw, the pencil tool drag and any object size change while drag doesn't work
  • Desmos I can't drag the points on the graph
  • The pointer just disappears on videos (not just YouTube) and isn't visible until I pause the video

Asked by DevUt 2 days ago

Answered by DevUt 2 days ago

  • Solved

Password/logins won't save

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I trie… (read more)

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I tried to manually save a login information with Create New Login, but it tells me "An error occurred while trying to save this password".

Asked by d_a_renoir 1 day ago

Answered by d_a_renoir 1 day ago

  • Solved

after last update the yt permanently paused

after last update of ff, the yt videos are paused. when press a start button or a space bar the video playing for a fraction of second and stops again. if holding a space… (read more)

after last update of ff, the yt videos are paused. when press a start button or a space bar the video playing for a fraction of second and stops again. if holding a space bar longer the video is chopped is start - stop pieces. my system manjaro linux ( Linux 5.15.78-1-MANJARO (x86_64) ). ff version 107.0 (64-bit) thanks in advance Lukas

Asked by lukas_0 1 day ago

Answered by jonzn4SUSE 1 day ago

  • Solved

Can't adjust or dismiss sidebar -

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website. After the … (read more)

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website.

After the most recent firefox update 107.0 (20221110173214) there is now a large bar that i can't remove!

I have a CSS file for appearance, which i have included below.

any idea how to shrink this dead zone? I would really like to keep using my fun tabs.

****
#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {
  opacity: 0;
  pointer-events: none;
}


#main-window:not([tabsintitlebar="true"]) #TabsToolbar {
    visibility: collapse !important;
}
 
#nav-bar {
    margin-right:140px;
}
 
/* Some space on top to allow window dragging */
#titlebar {
    appearance: none !important;
    height: 20px;
}
 
/* Fix for main menu calling by Alt button */
#titlebar > #toolbar-menubar {
    margin-top: 10px;
}
 
.titlebar-buttonbox-container {
  display: block;
  height: 35px;
  margin-top: 0px;
}

:root {
  --sidebar-min-width: 50px;
  --sidebar-visible-width: 160px;
}

#sidebar-header {
  overflow: hidden !important;
}

#sidebar-box #sidebar-header {
  display: none !important;
}

#sidebar,
#sidebar-header {
  min-width: var(--sidebar-min-width) !important;
  max-width: var(--sidebar-min-width) !important;
  transition: .1s ease .05s;
  z-index:1;
}
.titlebar-buttonbox-container .titlebar-button {
  display: block;
  height: 45px;
}

#sidebar-box:hover :-moz-any(#sidebar,#sidebar-header) {
  background-color: var(--toolbar-bgcolor) !important;
  min-width: var(--sidebar-visible-width) !important;
  max-width: var(--sidebar-visible-width) !important;
  margin-right: calc((var(--sidebar-visible-width) - var(--sidebar-min-width)) * -1) !important;
  z-index:1;
  position: relative !important;
  transition: .1s ease .05s;
}

Asked by warmbloodedreptile 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

wrong time on firefox

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note th… (read more)

Ifirefox is showing the wrong time in websites where edge and chrome are not I have snipped two images taken at the same time one from firefox and one from chrome note the difference in times chrome snip is correct and firefox is not even close

Asked by wsb1 1 day ago

Answered by wsb1 1 day ago

  • Solved

XULRunner Error: Could not determine any profile running in backgroundtask mode!

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Jus… (read more)

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Asked by simonbergi9 7 hours ago

Answered by simonbergi9 6 hours ago

  • Solved

Change Mail

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary… (read more)

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Asked by Robin 6 hours ago

Answered by Robin 5 hours ago

  • Solved

Cause of crash

Hello, please could you check, what might be causing crashes at start (even in safe mode). I have sent several reports: bp-3e1519f4-eb5f-4765-a3a3-461680221130.txt bp-b1a… (read more)

Hello, please could you check, what might be causing crashes at start (even in safe mode). I have sent several reports:

bp-3e1519f4-eb5f-4765-a3a3-461680221130.txt bp-b1ae42df-becb-495c-ab80-6c7700221130.txt bp-78b65c3e-594c-4559-9b3c-26ec60221130.txt bp-b734e6bc-80fb-4625-b745-b87970221130.txt bp-713358a8-a061-471d-8068-5a17d0221130.txt bp-bd826e9f-ec1b-4be5-b172-d0f590221130.txt bp-8b28f73f-82ee-41b4-92d0-85ab10221130.txt bp-6e7b6a49-c06b-4697-8d28-04f000221130.txt bp-485583da-9e1d-4afb-9158-7ef670221130.txt bp-f79bc6d3-bfa5-4466-a917-a1a6f0221130.txt bp-7e487525-cccb-4334-836c-617440221130.txt bp-4e6843b6-46a3-4d76-aee0-8a9f50221130.txt bp-14238cdd-97b8-4a88-8f16-180bc0221130.txt bp-082df4ff-e723-4e92-a886-539320221130.txt bp-a3ae7311-d82c-4517-9d8c-c0d190221130.txt bp-fb36e38d-b349-4ca7-b51b-c71fa0221130.txt bp-e1ba115b-b204-4d88-a664-3cbc20221130.txt bp-3b512ba0-3d36-4280-a2f5-9b87b0221130.txt bp-da26c265-f3e7-4a8c-982f-7bf370221130.txt

Asked by jan.prachar 6 hours ago

Answered by jan.prachar 6 hours ago

  • Solved
  • Archived

Trying to "link" machines

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses requ… (read more)

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses required for my Search and Rescue volunteering. I download it and installed. Launch the program and followed instructions to set up an account. OK that seemed a bit much for a free browser but I assumed like all internet based companies it was a data collection exercise that would test my dedication to blocking all email spam.

After the account set-up, I was met with the concept that I needed a browser on a second machine to be linked to the account. Some lame excuse that you couldn't sync with only on computer with the browser. Funny thing why would you want to sync if you only had one machine with the browser. Have a simple backup system would take care of any of that. Oh well I was stuck because the browser would not function and I followed through with downloading the program onto my iPhone and scanning the code. It seemed to work. The only acknowledgments is a continuing barrage of emails telling me "someone is trying to log into my account." Yea that's me because I got asked a second time to set-up this bloody link. Some something is not working.

I would just delete everything (account and Firefox) but I am scared that my email address will be tarred and feathered and not allowed to be used again ever!!

Help please. What I hoped to be a quiet morning completing 2 need courses has ended up costs me hours of frustration.

Thanks

Mike

Asked by wmichaelgriffin 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

Password refusal

I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (afl.com.au). It just won't accept … (read more)

I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (afl.com.au). It just won't accept my password despite changing it. Works fine in Brave and Chrome. Also fine on my laptop (didn't clear anything there). Any help sincerely appreciated.

Asked by amigaman 1 year ago

Answered by amigaman 1 year ago

  • Locked
  • Archived

Firefox won't find some web sites, other browsers do just fine IOS 11.2.3

Got one response from a volunteer but that response, unfortunately, was for Windows. I'm on a Mac... When I select the bookmark, Firefox does nothing, apparently. iPhone … (read more)

Got one response from a volunteer but that response, unfortunately, was for Windows. I'm on a Mac...

When I select the bookmark, Firefox does nothing, apparently.

iPhone works just fine on sites that Firefox won't access, so it's not the modem or the ISP.

Thanks in advance!

Asked by updates 1 year ago

Last reply by cor-el 1 year ago