• Solved

I got Total AV this month and now it is disabled.

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my … (read more)

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my Antivirus back in action on Firefox?

Asked by Azure7Blues 16 hours ago

Answered by John carter 9 hours ago

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Whenever There is location related pop up or I am downloading something or any pop us text with buttons no text is shown.

Please let me know what is wrong here I have recorded the issue as you can see that the buttons of pop up for screen record are missing text also location pop up is missi… (read more)

Please let me know what is wrong here I have recorded the issue as you can see that the buttons of pop up for screen record are missing text also location pop up is missing text same with download file names.

I don't know what is the issue and why the texts are not showing but it's been a big hassle.

Please help me solve it. I barely managed to record thing since even it doesn't show which screen I want to record.

I am using Firefox Browser 120.0 (64-bit) with Windows 10 pro

check video on Gdrive

https://drive.google.com/file/d/1kIOI11glmeac7iAXnei1RxpcfuZn8Rmt/view?usp=sharing

Thank you.

Asked by test test 5 hours ago

Last reply by Paul 5 hours ago

  • Solved
  • Archived

New pages don't load correctly

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this … (read more)

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this happening? I want the page to open at the top, please - as it always used to.

Asked by Scotch 1 year ago

Answered by FredMcD 1 year ago

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  • Archived

95.0-64bit having issues with Office Online

This version 95.0-64 bit, has issues with Office.com URL running on Windows 10. I am able to log in; however, once I enter my password and press OK...windows is ALL WHITE… (read more)

This version 95.0-64 bit, has issues with Office.com URL running on Windows 10. I am able to log in; however, once I enter my password and press OK...windows is ALL WHITE. Nothing is being displayed.

I compared this to Chrome to see if there were issues on the Microsoft side and Chrome is working normally. I was hoping to attach a snip; however, file upload isn't working....it just spins forever.

This was working just fine on Friday. BTW...OS Updates are current.

Any assistance is appreciated. Regards, Mark

Asked by mestridge 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Version 96 unstable

Update to version 96 64-bit just completed. Many websites now experiencing Secure Connection Failed PR_END_OF_FILE_ERROR. Did Help -> More Troubleshooting Informatio… (read more)

Update to version 96 64-bit just completed. Many websites now experiencing Secure Connection Failed PR_END_OF_FILE_ERROR. Did Help -> More Troubleshooting Information -> Refresh Firefox to go back to all defaults. Open Firefox again, add Menu Bar. Open what used to be home screen tabs, ok at first, but within minutes start experiencing Secure Connection Failed in several websites. Seems to come and go, sometimes a Reload current page restores normal website, sometimes not. Close Firefox, open again, restore previous session tabs, only a matter to time before one or more start getting Secure Connection Failed errors. No extensions, no themes. Browser is now so unreliable as to be unusable. Please assist.

Asked by Greg 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Latest update installed

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few y… (read more)

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few years ago, if memory serves. How do I get all those back? Last time, they apparently sent out a "fix". Thanks,

Phil Bronner

Asked by philbronner 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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  • Archived

Google Workspace is encroaching n my person systems, inclfueing

bold textI use a Google WorkSpace mananged by my consultant, which is encroaching on my my personal and independent contractor activity. Am I the only person w this probl… (read more)

bold textI use a Google WorkSpace mananged by my consultant, which is encroaching on my my personal and independent contractor activity. Am I the only person w this problem?/ Please help me.

Asked by Ada Gay Griffin 1 year ago

Last reply by Paul 1 year ago

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  • Archived

w/not load websites

No websites will load at all. The address looks fine but the loading ends up timing out just like when the address isn't correct or the site is having issues. I believe t… (read more)

No websites will load at all. The address looks fine but the loading ends up timing out just like when the address isn't correct or the site is having issues. I believe this started after the last update, I don't remember if it was a Firefox or windows update. I've tried the suggested troubleshooting tips, and uninstalled re-installed firefox twice. All I achieved was to lose my dark theme and previous open tabs.

Asked by sbatinic 1 year ago

Answered by sbatinic 1 year ago

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  • Archived

My Compressed Zip folder disappeared out of my content type under applications. How do I add it back ?

My computer froze opening an pdf file. I had to reboot. When I did I lost my compressed zip folder ? it is not in my content type under applications. How do I add i… (read more)

My computer froze opening an pdf file. I had to reboot. When I did I lost my compressed zip folder ? it is not in my content type under applications. How do I add it back ? Help ?

Asked by marci4 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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  • Archived

Getting iPhone Messages to show up on my newly installed desktop computer.

I hope migration is what I am seeking. I've not used my Desktop for a couple of years. I used my iPhone during that time. I installed my desktop today. I sent myself, o… (read more)

I hope migration is what I am seeking. I've not used my Desktop for a couple of years. I used my iPhone during that time. I installed my desktop today. I sent myself, on my phone, a number of messages during the past two days and want to view/manipulate/edit them on my desktop.

I have tried everything I can think of, but cannot see those messages. All the messages I see beging with one week ago. Any ideas? I hope I hope. Many thanks.

John Brown

Asked by brownsbooksmedia 1 year ago

Last reply by Paul 1 year ago

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  • Archived

refreshed browser

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anythi… (read more)

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anything. The website help desk that i tried opening verified password asked which browser and still it wouldn't open when putting correct information password and user name in. Any suggestions? I didn't do anything different and thought it was the website but i'm member and nothing's changed on their end.

Asked by joe2look 1 year ago

Answered by joe2look 1 year ago