Firefox Support Forum

As you can see in the title, Firefox crashes immediately opening, though sometimes it works for a few seconds. I have figured out that it works when I create a windows profile without any association to my Microsoft account, it does actually work, but as soon as I add the Microsoft account to the profile, it crashes. This also happens with Opera GX, but not Chrome.

Hi,

Occasionally when downloading files on Firefox, they'll freeze completely (often at the very end.) There is no way to pause or cancel the downloads, except to restart Firefox.

When I attempt to restart Firefox, it closes the browser window. However, when I try to reopen it, I get an error message stating that Firefox is running but not responding. The 'Close Firefox' option does nothing, except make the box pop back up a moment later.

I can't kill the Firefox process in Task Manager or Process Explorer, because it says access is denied. I can't kill it using taskkill in command prompt because it says there is no running instance of the task.

The ONLY thing that seems to help is completely restarting the computer, which is getting frustrating to do several times a day.

I can confirm Firefox is up-to-date. Any tips are appreciated, thank you!

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal.

Hi, I'm running Firefox 118.0.1 on Ubuntu 23.04, with no plugins and extensions disabled. In gmail, if I type into the search box, gmail shows an instant set of search results as a drop down list from the search box. The problem is that if my mouse happens to be over where that list appears, then often, once the list appears, subsequent keystrokes are misinterpreted as keyboard shortcut commands, rather than additional characters to add to the text in the search box (the focus is on the search box while I'm typing). This doesn't happen in Chrome, but I'm not sure if it's a Firefox or Gmail issue. Anyone else see this? Josh

How do I configure Firefox to work with the Sophos Home application on Windows? Many of the buttons on the Sophos Home application do not function. For example, clicking "Dashboard" does nothing. (It still prompts me to enter my Windows login, but nothing happens after I confirm; there is no error message, just nothing happens.) I confirmed the Sophos Home application does launch when Microsoft Edge is set as the default browser. Turning off Firefox plugins/add-ons and my VPN makes no difference. Firefox is up-to-date. I am on Windows.

Trying to view a video in Medscape. See attached screen shot. The message is "Source Not Supported".

https://capture.dropbox.com/lVRfbz3KPkZfCKmz

But it plays just fine in Chrome. Que pasa??

RDL

I'm using Firefox on Windows 11.

Frequently, copy-and-paste quits working.

I restart the browser and refresh the browser; sometimes it starts working, but most of the time it doesn't.

Restarting my computer seems to restore the functionality.

This has been going on for a few months now. Using version 123.0.1 (64-bit).

Does anyone have any suggestions? Thanks.

Hi,

Firefox get stuck after taping in the search bar with google search. The pages are loading infinitely, I saw on internet a lot of people having the same issue since at least 2015 but I don't find any easy solution. This is not an extension problem since I've deleted them all. This is very annoying, I don't want to change of browser because I already configured everything, can you please help me to correct that ?

Thank you,

I use Firefox for Mac. Often when I want to click on a link or complete an on-line form, a long list of unwanted suggestions pops up and orevents me doing this. Only by hitting Escape can I get control back.

By the way, I don't want any solution which involves clearing the cache, as I value that help.

This annoying notification on the bottom right keeps popping up everytime I take a screenshot. I've been using computers for the past 17 years, I know how to paste things by now. Even worse, it overlays on other applications and pesters me there for about 10 seconds until I close it. Can this notification be hidden in about config or do I have to find a community add on that does the same thing, but without this stupid notification?

This URL below will return a XML file in Edge/chrome but not in Firefox. I use Joomla as a CMS and it's extensions to display a RSS feed worked fine in both browsers until a couple of months ago. I've tried with a vanilla Mozilla/FF with all extensions disabled but still will not return the XML file

https://www.thegatewaypundit.com/feed/

Thanks and ideas appreciated.

I run wxmaxima on ubunbtu 20.04. The help menu option calls up firefox (v 101.0.1 (64 bit)) to find the local on disk html files. However this brings up the error message:

File not found

Firefox can’t find the file at /usr/share/maxima/5.45.1/doc/html/maxima_singlepage.html#g_t_0025.

But this is a valid path with user access permissions and the file maxima_singlepage.html exists and has user read permissions.

So what is firefox doing in looking for this file?

I have used the ms windows 10 version of wxmaxima and the firefox help works perfectly.

Have always used Firefox, starting crashing this past month, cleaned buffer,, rebooted and now I cannot open or run Firefox. I had to open Google Chrome just to get here, and I hate Google. Running Windows 10 PRO on desktop. Senior citizen not a computer professional, consider me a kindergarten with a manual Corvette. Please help.