Firefox Support Forum

As of this morning, the Firefox browser on my work computer does not get access to any website - including mozilla itself. On the same computer Safari works without problems, on my smartphone and in the same wifi network my mobile Firefox works.

What is wrong?

I know this is not a big problem, but a couple weeks ago firefox updated the browser. one of things it did was changes colors to the top half of the page where the tool bars were. It defaulted to a nice blue which I liked and everything was fine. All of a sudden a few minutes ago it went to all white. I cant figure out how to change it back to where it was.

Updated FF Tuesday evening and noticed first on Wednesday when unable to log in to my Tesco food website. Access not allowed from this server or some such. I tried to use the Tesco feedback form and then got alerts both from Avast (saying it was infected) followed by FF refusal to connect. I tried safe mode and removing and adding FF.exe to Avast without change. I reset FF without change. MS Edge allowed access to all these sites without a murmur.

Today i can get to Tesco main site but still not Feedback.

Also my local Synolgy NAS now has a warning that it is dangerous to access from FF. Nothing has been changed in its set up or security. I can and do override and access everything

Something in the Tuesday update has caused this clash. I did think at one point I also saw 120.0.1 being offered but that may have been my confusion.

Happy user of FF fro many years and do not want to change.

https://nv.fcc.gov/lifeline will not load. the first day I used it, it loaded fine. The next day it will not load. I tried clearing cache & history. It's just a blank white screen.

‘When i am on ebay after 4 or 5 selections everything locks up only way to free it is up is close Firefox browser then I'm unable to launch fire fox for several minutes sometimes have to do restart of pc!. Only site happens on. I asked ebay they didn't help completely unable to shop. Please help! I'm retired rocket Scientist go figure! Bruce Allen

I have been blaming this on Apple, thinking they don't want to get bad news, but if I go to the same site on my Linux machine the "I have this question/problem too" buttons work every time along with the "Helpful" one that also fails to do anything in the Windows version. Just thought someone should know.

if anyone can help me get the how do you want to open up this file page it would be really great because i'm trying to download unity 2019 and it won't let me because it keeps downloading as a firefox file

IS FIREFOX NOW POLITICALLY DOMINATED? I AM SHOCKED AFTER BELIEVING THAT FIREFOX WAS NOT BLOCKING INFORMATION ON THE WEB THAT THEY DIDN'T POLITICALLY AGREE WITH! NOW I FIND OUT THERE IS NO WAY TO CONTACT FIREFOX AND ALL THEY HAVE IS THE STANDARD ASK A QUESTION FROM THE COMMUNITY! THERE ARE TOO MANY GLITCHES WITH DOWNLOADING THEIR UPDATES AND COMPLETELY LOSING MY SAVED PASSWORDS AND NOW THIS BROWSER HAS BLOCKED INFORMATION POSTED ON A NEWS ARTICLE THAT SHOWS TWITTER FEEDS BY THE PRIOR TWITTER ADMIN THAT HAS BEEN FIRED. I HAVE THE STANDARD SECURITY AND DO TRUST THE SITE THAT I AM ON BUT WITHOUT EXPLANATION FIREFOX HAS BLOCKED THOSE FEEDS IN THE ARTICLE. CERTAINLY NOT INTENDED TO PROTECT MY BROWSING BUT TO BLOCK AN INTENTIONAL POLITICAL PERSPECTIVE! I NO LONGER WANT TO TRUST FIREFOX/MOZILLA WITH MY BROWSING CAPABILITIES ESPECIALLY KNOWING IT IS ONLY VOLUNTEERS AND NOT SUPERVISED OR ANY CUSTOMER SERVICE TO GIVE ANSWERS!

For some unknown reason, I cannot see anything on the following well established website:

www.cancernetwork.com

I've accepted cookies and turned off my pop up blocker, but still nothing at all shows up on the page. I've accessed the website using another browser, so there's nothing wrong with the website. Please help. Thank you.

When I reply to emails, either reply, or reply all, I prefer to see all the email addresses from the email header that the original email was sent to. This is the default on most email systems I've used. I think it was the default on Firefox until recently.

Now, when I do a reply, or reply all, the message now starts with the original email, without the email headers. I understand some people may prefer that, but I definitely don't like it. It can be useful to see who the original email had been sent to, especially if there are errors in that list of people, or the people included are fewer or more than the previous email.

Note, if I forward the email, the email does contain the email addresses from the original email header.

This behaviour caused me some real grief when I realised some people had made a mistake when sending me an email recently.

Is there a setting to adjust this?

Regards

   Mark Dunn

Firefox is up to date. All other sites work. Everything worked fine when i went to sleep, trying to do some research on youtube right now and all I get is the error message.

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles and clearing the cache is there. This is where I found it the first time. Any ideas?

This will be brief.

Can I rename the .corrupt file to restore my logins and passwords? This seems to have occurred during the last update. I am have heart palpitations. I have no other backups.

I have two .corrupt files created at the same time (see image), but their appear identical. This is odd. Does this even matter.

thanks for your help,

Liz

current email address: [email removed from public]

I have noticed this last week that when I sign out of Paypal.com that the site tries to redirect me to something called loanbuilder.com, which I have never heard of, especially since Paypal itself is capable of granting loans to its customers. It isn't a constant thing, but it has happened more than once, so I doubt it's a coincidence. I have no clue what the latter site is. Luckily I have Noscript running so it prevents the site from doing anything, but I have no clue why Paypal.com would even be doing that in the first place. I have no idea if this is something anyone else is running into either.

I have not loaded any new apps or web extensions for that matter, and as such I doubt it's on my end, as my machine checks out fine on my antivirus and antimalware programs. I also haven't seen this kind of behavior anywhere else either, so I don't understand what's going on. Can anyone explain this and help prevent it from reoccurring?

Thanks in advance

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me run a generic Browser, when they do me no good, trying to mine my data is futile, as we show time after time. I like FireFox because I can cut the dead weight and go to work. Please help Robert StrongBow

I recently switched from Brave to FF. An annoying problem is that whenever I click web links in external programs such as Microsoft Teams, Outlook etc Firefox always opens it in a new window instead of a new tab like Brave did. Also the window it opens does not have my extensions enabled, indicating that it is some form of incognito or web view window or something? These are my settings.

How can I solve this issue?