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  • Archived

W101 Central

Simply put, I have used the website: http://www.wizard101central.com/ For MANY years, and now your system wont let it load. I have spent over an hour going through the… (read more)

Simply put, I have used the website:

http://www.wizard101central.com/

For MANY years, and now your system wont let it load. I have spent over an hour going through the endless links in your "help" system with no help at all.

This site is not loading and the lock with the red line wont let me disable the darn thing.

If I have to choose between Firefox and being able to access what sites I want, then Firefox will lose the battle.

I have tried all your little "help" suggestions and none work. I have been a faithful Firefox customer for about 12 years, but the end of that era is quickly coming to a close.

For your sake, I hope this is something you can fix easily because that website has thousands of loyal customers that are having the same issue with you that I am now.

Asked by vanshipley 2 years ago

Last reply by MarkRH 1 year ago

  • Archived

Fake Firefox Update

Not sure the design team can do anything about this, but... I just got a full page pop up with a link to "Update to the Latest Version of Firefox," which I did not click… (read more)

Not sure the design team can do anything about this, but...

I just got a full page pop up with a link to "Update to the Latest Version of Firefox," which I did not click because I was suspicious. 1) Normally the notice to update is a small rectangle in the right upper corner. 2) I had just updated yesterday.

Firefox reports that it is up to date,

My security is set to "Block pop-up windows."

The pop-up opened when I clicked this news article linked by a member in a private Facebook group:

https://news.0censor.com/with-leak-over-roe-v-wade-warren-demands-constitution-be-ratified-aoc-demands-nuke-action-or-primary-out-members/?fbclid=IwAR2gfhCc8h2w013ST2g43ev-UuojBuChJ1LlfH_K18JVj8KFggfhzrlkuSM

When I clicked the link again to test it, only the requested article opened.

The pop-up had the Firefox logo and appeared legitimate to me in every way.

Sorry, I did not think to copy the update link before I closed the pop-up.

Asked by spamrecept 1 year ago

Last reply by James 1 year ago

  • Archived

Login auto-fill not working on Airbnb.co.nz site

I have saved username and password for airbnb.co.nz. It does not fill in the username box in the login pagehttps://www.airbnb.co.nz/?_set_bev_on_new_domain=1651793110_N… (read more)

I have saved username and password for airbnb.co.nz. It does not fill in the username box in the login pagehttps://www.airbnb.co.nz/?_set_bev_on_new_domain=1651793110_NDIyMTVlNjdjMDEw https://www.airbnb.co.nz/?_set_bev_on_new_domain=1651793110_NDIyMTVlNjdjMDEw.

Auto-fill works fine for all other sites logins. Google uses similar 2 step login layout, when I click in the username box a list of usernames for google site drops down. This does not happen with Airbnb.

The problem occurs in multiple profiles including a new profile set up to test, all history and cookies cleared. First the browser offers to save the login with username empty. (Manually filled in username then saved.) Then logged out, login page username is empty. Does not autofill even when I start typing the saved username.

What is causing this? Is it happening on the main .com site or just the .co.nz site?. ( I am unable to test the .com site because I am in New Zealand, airbnb.com site redirects automatically to airbnb.co.nz url above) How can I fix it please?

Asked by firefox-questions 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Insecure password warning in Firefox

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site a… (read more)

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site at all, even in private mode. All I get is the shield and human icons with the strike-through and the error message on the user name/password field that says: This Connection Is Not Secure. Logins Entered Here Could Be Compromised. Learn More.

I've hit the escape button, tried private windows, done everything I can including resetting which was my last resort and which I hate doing, there's no more whitelist, no way to bypass anything, this is totally unacceptable that I cannot get past this. Firefox is becoming more useless to me as they try to become more and more in control of what I can and cannot do. If there is no override to this, then I have to find a different browser because it's pretty useless to use one browser for some sites and another for other sites, don't you think? So if someone has a workaround for this problem, can you please tell me what it is?

Asked by nightsmusic 2 years ago

Last reply by joemartinello 1 year ago

  • Archived

really mozilla?

I received an email from mozilla@m.mozilla.org. Is that legit? (I am wondering, why the m.mozilla?) It seemed legit and looked like it, when I clicked forward thanks much… (read more)

I received an email from mozilla@m.mozilla.org. Is that legit? (I am wondering, why the m.mozilla?) It seemed legit and looked like it, when I clicked forward thanks much I did the offered authorization scan, but then became scared to proceed with the 2 step authorization

Asked by terryhertz1949 1 year ago

Last reply by Paul 1 year ago

  • Archived

Problems logging into and payment processing same site

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Setting… (read more)

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

Asked by mcclungjohn 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Importing old firefox stored passwords to new account

Hi folks, I'm having trouble with importing old firefox stored passwords to new account. I got all the old data (logins.json, key3, key4,...) I tried copying the logins.… (read more)

Hi folks, I'm having trouble with importing old firefox stored passwords to new account. I got all the old data (logins.json, key3, key4,...)

I tried copying the logins.json and key3/key4.dbf file into the firebird profile root directory but they dont seem to load. It doesn't show anything no matter if I'm logged into a firebird account or not.

Since the old files are only a week old I'm guessing I shouldn't need to convert files.

When I convert logins.json file to csv I see the info is there.

What's the catch?

Asked by andro.vladusic 1 year ago

Last reply by Terry 1 year ago

  • Archived

Signing in to Website Accounts

When I turned on the machine today (Dell PC running W10) I had to sign in to Walmart to check on a delivery. I entered username and password and again pressed enter. I w… (read more)

When I turned on the machine today (Dell PC running W10) I had to sign in to Walmart to check on a delivery. I entered username and password and again pressed enter. I was given a new, blank set of entry spaces for username and password. I could not sign in. Every time after correctly making entries it would just cycle back to the beginning. This has never happened before, even once. Anything in Firefox 100 I need to disable to use it? There's no error message so no reason for a screenshot.

Asked by Sackbut 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why does Firefox keep deleting my saved passwords?

For the second time in the last two weeks, Firefox has deleted all my saved passwords when the program has updated. This happens frequently and is REALLY ANNOYING. How do… (read more)

For the second time in the last two weeks, Firefox has deleted all my saved passwords when the program has updated. This happens frequently and is REALLY ANNOYING. How do I stop it? I am now going to restore the files from back up, about half an hour wasted.

Thanks and look forward to hearing back from someone.

Tim Jennings

Asked by timj1uk 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Using a VPN

If I were to employ a VPN, and there for change computers IP address, would it mean I lose my log in's to various web sites that I was logged into before I employed the V… (read more)

If I were to employ a VPN, and there for change computers IP address, would it mean I lose my log in's to various web sites that I was logged into before I employed the VPN? Being my computer is now a stranger so to speak to web sites that I visited before hand. Or, do I have it all wrong? Can someone help and explain? Thank you.

Asked by sciencemagic 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Auto fill not working; fills then erases

For some reason, when I try to autofill with stored credit card information, Firefox (99.0.1) fills the form with credit card number and expiration date when I mouse over… (read more)

For some reason, when I try to autofill with stored credit card information, Firefox (99.0.1) fills the form with credit card number and expiration date when I mouse over a credit card choice, and then when I actually make the choice, the entry gets erased.

I have checked, per an earlier (now archived) question, and there is no "autocomplete off" (or any mention of "autocomplete") in the web page in question.

Asked by rpgoldman 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why is Firefox blocking almost every website?

"Network Protocol Error" "Connection Failure" "You are not securely connect to this site." It has almost become impossible to continue using this browser. Sadly, I had i… (read more)

"Network Protocol Error" "Connection Failure" "You are not securely connect to this site."

It has almost become impossible to continue using this browser. Sadly, I had it as my primary browser for a long time and now I have to switch out everything and move to Chrome or something else.

Thank you for being so cautious and ramping your security features, but not to the extent that it just becomes unusable.

Do something!

Asked by thomas.t.george 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

eToken with FF 100 from snap

Canonical transformed Ubuntu installation process from apt to snap. Unfortunately my FF 100 now is not able to load libetpksc11 module with message: module cannot be load… (read more)

Canonical transformed Ubuntu installation process from apt to snap. Unfortunately my FF 100 now is not able to load libetpksc11 module with message: module cannot be loaded.

Asked by przemyslaw5 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox 100 Overrides Disable of "Open previous windows and tabs"

I recently installed Firefox 100 on Windows 7 Home Premium 64-bit (a major leap from previously installed Firefox 56). No major squawks initially, everything was more or… (read more)

I recently installed Firefox 100 on Windows 7 Home Premium 64-bit (a major leap from previously installed Firefox 56).

No major squawks initially, everything was more or less as expected, but then I started to notice anomalies in the designation of visited vs. unvisited links, and possibly with clearing of history in general (see my previous question at https://support.mozilla.org/en-US/questions/1376052, still unresolved).

I'm now convinced something is definitely wrong with history clearing and/or session restores. One glaring example: Firefox 100 is overriding my choice to uncheck the "Open previous windows and tabs" box in Settings/General. The box will reset to checked after I close/relaunch Firefox, and indeed I've seen it become reset to checked in the same session, without even closing the program!

Moreover, after clearing the history prior to exiting Firefox (Shift-Ctrl-Delete, all history and data boxes checked) and then restarting Firefox, the most recently visited website will often (but not always) be restored. Remarkably, when this happens and I go to Menu/History, it shows (or claims) that history is empty!

I have tried opening About:config and setting browser.sessionstore.resume_from_crash to false, it has no effect.

This is very peculiar and disturbing, thanks for any feedback/suggestions.

Asked by mkt.aux1 1 year ago

Last reply by Terry 1 year ago

  • Archived

2 step Authentication

Every time I log into Quickbooks using Firefox as my browser i am asked for a code. 2 Step authentication is turned off in both Intuit and Firefox. Other browsers (Chrome… (read more)

Every time I log into Quickbooks using Firefox as my browser i am asked for a code. 2 Step authentication is turned off in both Intuit and Firefox. Other browsers (Chrome and Safari) do not require 2 step authentication to log into Quickbooks. How do I stop Quickbooks from asking me for the code for each login when using Firefox??

Asked by home41 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Two-Factor Auth Setup will not accept numerical codes from newly created Authy 'Firefox Account'

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day. I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozil… (read more)

I got a new phone and went to reset my 2FA, scan a new QR, and go about my day.

I successfully removed the old 2FA setup from Authy on my older phone, and from my Mozilla account. I can access my user account settings for my Mozilla account and select to add a new 2FA method.

I land on the page which displays a QR code, which I can scan with Authy, and which immediately shows my account information as confirmation.

However, once I try to enter the first numerical code displayed -- Mozilla's text field declines on "incorrect code". I have done this over several times, tried on both phones, and waited for further numerical codes to be generated from the app. No success.

Right now I am on default email based 2FA and cannot for the life of me get the QR or manual onboarding process to accept a code from my app. I have to return my old phone soon so I was hoping to get some advice and figure this out just in case the issue was due to something there.

Asked by DonyWahlberg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Saved passwords and users could not use in firefox.

https://www.gfashion.com/en/ This website is important for me. I have saved all passwords and users info to firefox. When I login in , the username and password is empty… (read more)

https://www.gfashion.com/en/ This website is important for me. I have saved all passwords and users info to firefox. When I login in , the username and password is empty.

Even if I click the username input box, the stored user list will not be displayed, but when I click the password box, the stored user password list can be displayed, which is unacceptable. I also tried in mobile version. It is the same thing.

I have used all the methods mentioned in Support, but still cannot solve the problem. But the website works well in Chrome and Edge. Although I like this software very much, I have to use it sparingly because it is troublesome to log in every time. I hope you can support this type of website, thank you.

Asked by wasay200312 2 years ago

Last reply by cor-el 2 years ago