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I am being asked by Firefox to create "new profile" which I cannot seem to do.

After closing Firefox, I often get a message for "creating a new profile". It seems difficult to do this and it would be very helpful to have a link where this can be eas… (read more)

After closing Firefox, I often get a message for "creating a new profile". It seems difficult to do this and it would be very helpful to have a link where this can be easily done. Thanks for all your help. Alok Bhargava [edited email from community support forum]

Open 1 80

Firefox Image Display Problem with Grok / xAI Chat

Firefox Image Display Problem with Grok / xAI ChatI'm using:Dell computer Windows 10 Firefox (latest version) Problem: Grok-generated images (graphs, memes, translated el… (read more)

Firefox Image Display Problem with Grok / xAI ChatI'm using:Dell computer Windows 10 Firefox (latest version)

Problem: Grok-generated images (graphs, memes, translated election charts, etc.) do not appear at all in the chat. I only see blank spaces or broken image icons. Right-click → "Open Image in New Tab" and Ctrl+Shift+R (hard refresh) do not work.This issue started during a long conversation where Grok was creating multiple JPG versions of an election results graph with translated text.Note: The same images load fine in other sessions/browsers, but I prefer to stay with Firefox. Is this a known compatibility issue with Grok's image rendering system in Firefox? Any settings, extensions, or workarounds (without switching to Chrome or Edge) that can fix it?

Problem description generated by Grok

Moderator note: This question has been edited to remove an unintended link.

Open 1 90

My mouse is not working correctly (not scrolling past visible text) in my Earthlink webmail.

I tried working with Earthlink support, but cannot get my mouse to work correctly in their webmail. This problem just started a couple weeks ago, and today it will not sc… (read more)

I tried working with Earthlink support, but cannot get my mouse to work correctly in their webmail. This problem just started a couple weeks ago, and today it will not scroll at all. I opened the webmail in Edge and got it to work. There is a glitch somewhere.

Open 1 20

VPN issue

So, I'm not exactly sure what's going on. Whenever I try to turn on Firefox's built-in VPN, either it tells me I cannot connect and to try again in a few minutes, or it j… (read more)

So, I'm not exactly sure what's going on. Whenever I try to turn on Firefox's built-in VPN, either it tells me I cannot connect and to try again in a few minutes, or it just does not respond at all. I know this is vague, but it's literally everything I can muster. I looked through the settings, and nothing there helped.

Open 1 20