Firefox Support Forum

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months.

Is an expected date or version pending to reactivate or will it be removed?

Hello,

I'm using firefox sync with an own sync server.

Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone and the iPad mini I can see and reach the tab-sync of these three devices.

On another iPad and an Linux-PC, wich I added at last, I can see the tab-sync of all five devices.

How can I force the first three devices to sync the tabs of all five devices? I did alread several steps of testing and trying, like manual synchronization or remove and adding again all devices to the account.

It would be great to find some help! Thanks in advance and best regards - Daniel

I have used Firefox to sign into American Airlines website for years. Now when I try and sign in it says the site is unavailable but I am able to sign in on other devices and other servers. I called American Airlines and there is no problem on their end. Why is this happening all of a sudden and only for this one website. Is there anyway I could get around there so I can keep using Firefox to get on American

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

I've uploaded several 360°-videos to Youtube and in Firefox all of them have wrong colours. No problem in Safari, Opera or Chrome. Any solutions?

Example: https://youtu.be/AZs6hzVKWm8

I was just wondering if you are using Firefox Containers is there any need to use Privacy Sandboxing (Fission) in the Advance Preferences? Asked this before and no reply! Thanks

Good day. I use Firefox exclusively as my browser. I have a MacBook Air, with all updates in place.

I post to a university blog. Lately, the posted text is accompanied at the end with a long list of font instructions. These instructions do not show up in the copy, no matter which word processing program they're created on. (The text comes from various authors. I copy and paste.)

It's not a huge problem to solve--highlight and delete. Still, puzzling and annoying.

Today I tried a test posting of my own text (Word), using Firefox, and then using Safari.

The font instructions appeared using Firefox, and did not appear using Safari. I have to conclude that it's a Firefox artifact. Wrong? Right? You tell me, please.

Is there some instruction or direction or place to check a box that will make the font instructions not magically attach to my copy?

The font instructions do not appear when I post the same copy on Facebook, nor when I copy and paste any other document anywhere. For instance, they do not appear when I post photos to accompany text.

I would appreciate any light you can shed on this.

Most kind thanks.

Gayle Nelson gayleruth2000@yahoo.com

I have selected DuckDuckGo as my search engine. However this is not shown correctly when I open a new window. What I see is the DDG logo followed by the text:

Search with google or enter address

I don't want to search with google! FIrefox does correctly use DDG, but it's not correct behaviour for it to show google at all. It should say: Search with DuckDuckGo or enter address in my case, or replace the string with whatever the user has selected.

Yes, it's only cosmetic, but I want to get away from google. I don't want to even SEE it!

Thanks.

Since updating to the latest version of Firefox I am having problems with the search facility. When I open a new tab it brings up the 'Search with Google' page as usual but as I start typing the text appears in the address box in a tiny font and the 'suggestions' drop-down list completely obscures the Google search box I am trying to type into! Have tried a few different settings but have been unable to change it - this is a problem for me as I wear glasses and need a reasonably large font when searching.

Firefox 89.0 for MAC is a disaster. Tab toolbar is above the URL bar -- Horrendous. Worse yet, is that tabs and links are loading SO SLOWLY!!! I have deleted history and cache. Have rebooted and reloaded. Still a mess. Can I go back to previous Firefox? How do I do that? Is there a way to fix the slow load. I am just hating this new situation. A total mess.

I logged-in to firefox account and it showed my iMac and iPad logged-in the last few seconds/minutes to an incorrect location: Boardman OR. I am located in Ontario Canada. No. I was not using a VPN. Any ideas? Thanks

Many websites hang (facebook, social champ, canva, reddit) after loading an image or two or a post. Things hang, never ever load, and I'm at my wit's end with this damn browser.

I've cleared my cache and cookies. I've tried troubleshooting mode. It's not an extension.

With release of the newest version of Firefox, the search function for me has moved from the search bar up to the address bar, even when I try to initiate the search in the search bar.

How can I reset so that I can conduct my searches from the search bar?

I'm aware of the functionality of the address bar, but I simply don't want to conduct my searches there, nor in the additional search bar that can be added to the right of the address bar.

The only solution that I want is to use the search bar that appears beneath the Firefox logo to conduct my searches. Please let me know whether or not that's possible and, if so, how to adjust settings to accomplish this.

Thank you for your help!

I need the previous Firefox tool bar appearance to see what is there. I'm thinking Revert to Firefox 88, or return to the Ff 88 appearance of everything above my site display. Ff 89's lack of tab outlines and type face contrast with the background now make me have to squint and lean far closer to the monitor than with Ff 88. I'm actually thinking of changing browsers to deal with this amazing lack of testing on older eyes before such a major change in visual 'ergonomics'. I'm guessing everyone working on new Ff versions is below middle age, and have zero conception of the visual issues everyone faces with age.

I have very bad vision and can barely read the bookmars when I pull down the bookmark menu nor read the top a the different tabs. Is there a way to enlarge the top of the screen? I've look and can't figure out now to do it. Thanks in advance, George

is it possible to configure all new tabs in v89 to be the same as my homepage, which in my case is Google.com? I don't like the Firefox home because when you start to enter a search, you get thus list of visited websites etc ... which is very annoying and gets in the way of my work (not all search methodologies are the same).

Patrick thank you

Update question: Today I got an update window and I tapped Do Not Install but apparently it did anyway. Now my open tab handles are not delineated like they were, the typeface on them is harder to read, general appearance things that don't seem to be controllable in preferences.

Firefox 89, MacBook Pro 10.12.6