Firefox Support Forum

I run into this at least once a week, on sites that I know are completely legit, including sites that I recently visited successfully. Once it starts happening for a given site, I can't figure out how to get past it and regain access.

I've asked other folks to visit the same sites at the same time, and they can get through. I've tried accessing them on other devices on the same wifi network, and get through just fine. But I can't get to them any more on my main computer.

I've tried clearing cache and deleting cookies and data, and that hasn't helped.

I'm on Windows 10, and (now) Firefox 100.0. I'm in the UK, using Sky internet -- I don't know if that's relevant, but I didn't notice this problem before I moved here (from the US) last year.

As I said, I can still access the sites on another device (an iPad) on the same wifi, so I don't think it's the firewall in my router.

I don't have any antivirus installed -- just using Microsoft Defender. And I'm not using a VPN or anything like that. My browser privacy setting is "Standard"/

The only extensions I have installed are Facebook Container and LastPass.

What can I do to fix this? It's breaking the internet for me.

When I try to make a bookmark none of my folders are showing. I can use the folders when linking to a bookmark but not when trying to place a new bookmark. I have many folders but the attached image shows what I get when trying to choose the correct folder to place the bookmark. Only the three options show even though I know all my folders are in the pulldown bookmark tab. I did have a computer glitch where many of my computer files somehow ended up in the trash including Firefox. I moved the trashed files into a new folder on my desktop and was able to recover the bookmarks by choosing the Firefox backup. My question is how do I get the existing folders to once again show when making a bookmark so I can place/organize the bookmark in the correct bookmark file?

This is a horrible web browser that crashes constantly and is slow as hell. Even Internet Explorer is faster than this, and I am switching to that browser and am never reinstalling Firefox ever again.

Hi,

I hope you are well.

I have set up 11 custom devices that max the min and max sizes of bootstrap grid system (xs-min-360w, xs-max-575, etc) to aid me with checking my website on various screen sizes. Is there anyway to export this list or better still to synch them with my Firefox account so I don't lose these settings?

I am using Firefox Developer Edition (101.0b6 (64-bit)) on Ubuntu 20.04.

Many thanks Kaz

I have credit card autofill enabled, because I do a lot of business online and it is very convenient. Maddeningly, it has started doing something I can't find a way to fix. I put the mouse over the box asking for a credit card number, the saved numbers pop up, I select one, and then the pop-up box disappears without filling in the credit card number. There has got to be a fix for this, but I cannot find it. Pls. advise...

I'm having an issue which is it possible for me to migrate the self distributed extension to AMO? as the version codes are clashing it's impossible for me to upload another version that will clash again.

Firefox 100.0 randomly hangs. Doesn't seem related to particular web site or web page. Is happening with increasing frequency (e.g. every 5 minutes or less).

Browser is completely unresponsive to mouse. Even title bar functions are hung. Must use Task Manager to Firefox end tasks. is happening on multiple independent PCs.

Long time Firefox user (10+ years) about to throw in the towel and go with some other browser unless someone can help with this serious issue. Please help..

Thanks

The page https://onedrive.live.com/ just hangs,as does my personal account page, though they open fine in Edge, so clearly it is a Firefox problem and very frustrating.

whenever i want to search something, if i don't put @ (ex: @Google) it will assume that i am typing in a URL. for example, if i type "cats" in the search bar, it will direct me to www.cats.com instead of searching up cats. because of this i have to put @google before the search term and this is extremely annoying. how do i disable this?

I use Firefox and have saved my User ID and Passwords for my ATT email (https://currently.att.yahoo.com/) and my ATT account (att.com). It was populating these fields before but now the User ID wont populate and I have to type the info in. The Password populates OK. What happened and what can I do to get it to work?

love firefox as my browser, but get soooo aggravated when I have to revert to google or some other browser to be able to login to a website, tv channel, bank acct etc.

why is that? I dont trust anyone else but firefox!!!!! why cant I login with no problems?

thanks

sue

I can enter addresses manually but it does not save them automatically. I went through and enabled everything I could find but still only the one address I entered manually. Another option I tried to find is importing the addresses from chrome but I only found this option for logins and passwords.

My browser updated and I seem to have lost all of my saved passwords. I signed in but none of them seem to be saved. Not sure how to get them back or where they went. Is there a way to recover or find them?

Hi, Could you recover for me last session, which I was used on my account? I accidentally logged off, before I opened last session on the new computer... please advice. Best regards, Krzysztof

I just downloaded the latest Firefox 100.0 on my 2020 iMac running MacOS 11.6.5. and watching youtube video that support HDR look horrible. Everything is washed out. Can you please allow us to disable HDR. I have to now watch youtube on Safari or Chrome.

Firefox spontaneously stopped working. When attempting to launch, got message "Profile Missing Firefox profile cannot be loaded. It may be missing or inaccessible." However the profiles folder had not been moved: (Library/Application Support/Firefox/Profiles). I tried reinstalling Firefox. But got the same message when attempting to launch ("Profile Missing Firefox profile cannot be loaded. It may be missing or inaccessible.") even though the profile folder was still there (Library/Application Support/Firefox/Profiles) and containing all of the usual files. I then removed all Firefox files from my hard drive before reinstalling again. Still no luck (and still the same "profile missing" message). However, this time the Library/Application Support/Firefox/ folder only contained two subfolders: "Library/Application Support/Firefox/Crash Reports" and "Library/Application Support/Firefox/Pending Pings" The "Library/Application Support/Firefox/Profiles" was now missing. I don't know why a new Profiles folder (and profile) would not be created, but in any case, I had saved my old Profiles folder on a separate hard drive before uninstalling Firefox previously. I copied this old Profiles folder into the "Library/Application Support/Firefox" folder but I'm still getting the message "Profile Missing Firefox profile cannot be loaded. It may be missing or inaccessible." when attempting to run/launch Firefox. This is a mystery. I have read all of the "Working with Profiles" articles on this forum as well as the "Install and Update" articles but have not been able to find a solution. Running OS 11.6.4 Thanks

Hi there, I have saved my google account's password in my Firefox account and its something very strong. Now I try to sync Firefox but it asks me to enter 6 digits code sent to my email but I can't access my email unless I access my passwords in my Mozilla account!