Firefox Support Forum

Last week, I exported my bookmarks to an HTML file (as I do every month). Today, I had to uninstall and reinstall Firefox. I was able to restore my profile, but I can't get FFX to restore my bookmarks from last week's backup. I bring up the bookmark manger, click on "Restore from HTML", and point to the backup file. I click "Open", but nothing happens. I've done this in the past with no problems, but I can't seem to do it this time. What's wrong, and what do I have to do to fix it?

Today, clicking on a brand new bookmark works and shows it's url at bottom of page when hoovering mouse over bookmark. None of the older bookmarks are working and none show the url at bottom of page.

Today firefox prompted me to "refresh" itself. After doing so, the icon is now blank and won't open saying it's damaged or incomplete. I restarted my mac to see if it might come back, but I continue to get the same error message that firefox is damaged or incomplete.

I downloaded firefox again, but didn't replace the original one on my computer and while it works. I've lost ALL my bookmarks. I waded through ways to get them back but don't believe I ever made a manual copy of my bookmarks.

Is there any way to restore them? I hadn't used a firefox account before either but just made one today.

Thanks

Struggling with bookmarks

Just posting this to confirm that the solution provided by cor-el in an archived thread (four years ago) works, if you want to change your bookmark folder icons.

[[ https://support.mozilla.org/en-US/questions/1210566| https://support.mozilla.org/en-US/questions/1210566]]

After clicking the top right menu icon from the browser, going to Help > More Troubleshooting Information, and then opening the Profile Folder location, I added a `chrome` folder to the root of the directory, and created an empty `userChrome.css` file within it.

I then added the following to `userChrome.css`. On startup it successfully changed the folder icons (I just didn't want any icon for each folder, so I set it to none):

``` @namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

1. personal-bookmarks .bookmark-item[container],
2. bookmarksMenuPopup .bookmark-item[container] {

list-style-image:none !important;
-moz-image-region:auto!important;

} ```

Since when has it been that resetting my password erased my bookmarks???? I have used Firefox for years now and amassed some very important bookmarks for work, bills and everything else. I know I have reset my password before without having lost my bookmarks, so why is it that way now?

Security be damned, it is utter bs that bookmarks are erased.

Hello,

I couldn't open my Firefox browser on my Windows 10 so I uninstalled the app and downloaded a new Firefox browser. How do I get all my bookmarks from my old Firefox browser to the new one?

Thanks.

Today, 6/10/22, I did what we sheep are trained to do, click on the latest update. What happened next is excruciatingly painful: EVERY SINGLE--ALL--FAVORITES AND SAVED PAGES--YEARS, YEARS WORTH OF SAVED PAGES AND FAVORITES, ERASED, GONE, WIPED OUT.

WHAT IS GOING ON? WAS THIS INTENTIONALLY PROGRAMMED? YEARS WORTH OF SAVED PAGES, GONE!!!

So I clicked on an excitingly named "restore" type link. Which resulted in only today's subsequent web activity being included.

What are you people doing?

I want to import everything from avast secure browser, but ASB does not show in the browsers option. Is there a roundabout way to import everything(passwords, bookmarks etc)?

I am using Windows 10 and have spent considerable time trying to recover my lost bookmarks after restoring computer to earlier time. I have followed 'help' guidelines but nothing works.

Firefox claims that bookmarks are saved to a backup profile but there is nothing in the folder.

These are very important research bookmarks collected over years!

I did a Firefox Refresh which messed up my toolbar and I lost an icon so I tried to restore computer to an earlier date which I have done successfully before without problem and without losing my bookmarks.

Please provide easy to understand step by step instructions on how to recover this vital information.

On my old Desktop with Windows10, I created and saved my bookmarks as backup *.json file on my backup drive. How do I copy this backup to Firefox on my new Desktop with Windows11? When I installed Firefox on my new Desktop, I don't see any way to access bookmarks (because I haven't copied the *.ison file??)

Version: 78.15.0esr (64-bit)

The bookmark dropdown submenus won't open any more. I can click Bookmarks>next random menu>next menu and it won't show the bookmarks. To be clear, I am going to a folder bookmark and then a sub-folder bookmark which won't show what is inside this sub-folder.

Any idea why this is happening?

TIA

i install new windows and after installing when i log in to my account on firefox it dint backup my bookmarks and everything . i have so much important bookmark was saved and for over 6+ months effort . can anyone tell me how i can recover it or how can i contact firefox chat agent

My laptop was out of action for quite some time with a u/s hard drive and no money to replace until now. I reloaded Waterfox, logged in and synced, however, I seem to have lost all my bookmarks. Can anybody advise me, please, as to if there is a way to recover them? My backups only go back to 20/05/2022.

Regards,

Mark