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Issues navigating nbcnews.com web site

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. Howev… (read more)

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

Asked by wdunwoody 1 week ago

Last reply by Marina Lumpanoff 1 week ago

Firefox protection, firewall & security for Windows 7 computer

Does Firefox provide firewall and/or security programs for my computer running on Windows 7? I cannot buy a new computer and want to make sure I am protected - my updates… (read more)

Does Firefox provide firewall and/or security programs for my computer running on Windows 7? I cannot buy a new computer and want to make sure I am protected - my updates are up to date and I have had faith in Firefox. Otherwise, can I use an ADD-on to do the job? Please advise. thank you very much

I have been unable to sign into my bank account online (on this computer) . Been prompted to update my browser (Chrome, Safari, Forefox, Microsoft Edge), I checked my Firefox version, says up to date. Still unable to access. Spent hours frustrated. Please help. thank you so much

Asked by fluencyassociates 2 weeks ago

Last reply by James 2 weeks ago

Firefox 142.0.1 on Windows 10 displays page with video but 115.27.0esr (64-bit) on Windows 7 does not

I am taking a course on Coursera, and while the video lessons are viewable on my W10 box running Firefox 142.0.1 (64-bit), on my W7 box running Firefox 115.27.0esr (64-bi… (read more)

I am taking a course on Coursera, and while the video lessons are viewable on my W10 box running Firefox 142.0.1 (64-bit), on my W7 box running Firefox 115.27.0esr (64-bit) the Coursera page, after briefly displaying the lesson's home page, which includes the normal video playback window, reports "This page encountered an error." I have contacted Coursera, to no avail, and now seek advice from you all. I suppose I can not return on my W7 box to the normal Firefox non-esr releases, but was something changed therein of late that would cause this? It all worked well in July, but now won't work at all. You likely can not access the page without being a registered student, but just in case, the URL is https://www.coursera.org/learn/html/lecture/d6Pha/accessible-web

Arthur

Asked by NotLiable1 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Chase Visa will not recognize firefox Browser on less than Windows 8.1 even though I have UPDATED!

bold text I have Windows 7 Pro, PC...Love it!....and Firefox Browser...have up dated also... Chase Visa will NOT recognize my Friefox Browser and let ME LOG IN(Nothing be… (read more)

bold text I have Windows 7 Pro, PC...Love it!....and Firefox Browser...have up dated also... Chase Visa will NOT recognize my Friefox Browser and let ME LOG IN(Nothing below an 8.1 system)

 HELP!

Asked by sharrisrose 3 weeks ago

Last reply by James 3 weeks ago

Storing Preferences

Several sites I frequently visit have the option to skip the verification code process "for this browser". Although I check the box for this choice, the next time I go t… (read more)

Several sites I frequently visit have the option to skip the verification code process "for this browser". Although I check the box for this choice, the next time I go to log in there, it still requires me to go through the process. What do I have to do to fix this? Thanks in advance for your help!

Asked by johnrostad1 3 months ago

Last reply by sanmon 3 months ago