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All Google URLs causing browser tab to crash

Every time I do something Google-related in my Firefox browser the tab crashes. It does the same whether it is the search engine, Google drive, G-mail, etc... I already e… (read more)

Every time I do something Google-related in my Firefox browser the tab crashes. It does the same whether it is the search engine, Google drive, G-mail, etc... I already ensured my browser is updated, to no avail.

Thank you!

Asked by Ana Montoya 5 months ago

Last reply by cor-el 5 months ago

google.com will not come up on andoid version of firefox

google.com will not come up on android version of firefox. BUT if a search was already done that google page will com up. I open firefox type google.com in the search bar… (read more)

google.com will not come up on android version of firefox. BUT if a search was already done that google page will com up. I open firefox type google.com in the search bar, but nothing i go into past history click on a previous search an boom google.com comes up

cleared all browser history stuff uninstalled reinstalled etc

Asked by bcasler 5 months ago

Last reply by TyDraniu 5 months ago

Dashlane extension repeatedly malfunctioning

I have been using Firefox for years, happily. Lately, however, I seem unable to get the Dashlane extension to work for more than a few days before it grays out and will n… (read more)

I have been using Firefox for years, happily. Lately, however, I seem unable to get the Dashlane extension to work for more than a few days before it grays out and will not function. I use Dashlane for everything, so I cannot continue to use a browser that forces me to uninstall and reinstall the extension all the time. I have reported this issue more than once. The extension works fine on Chrome. I don't want to switch to Chrome full-time, but if I can't get this figured out, I'll have to.

Asked by Phillip Reid 5 months ago

Last reply by zeroknight 5 months ago

Can't access any Google related site from time to time

Around August of last year I started getting this issue where I am unable to reach any Google related site like Youtube, Gmail and such. It drove me crazy and at some poi… (read more)

Around August of last year I started getting this issue where I am unable to reach any Google related site like Youtube, Gmail and such. It drove me crazy and at some point I started using other browsers because of this issue. Sometimes my request goes through and sometimes its blocked. I have disabled my anti-virus, stopped all plugins, but all my attempts at fixing this were in vain.

Asked by tonyG 5 months ago

Last reply by jonzn4SUSE 5 months ago

hardware acceleration option no longer available

since the update today my browser's been really slow to stream video across the board. i fixed this a few months ago by turning hardware acceleration off and i tried to … (read more)

since the update today my browser's been really slow to stream video across the board.

i fixed this a few months ago by turning hardware acceleration off and i tried to check if it had been turned back on and the entire option is completely gone from the performance section in settings.

i dont see an option anywhere else to change this, and i really dont want to switch back to chrome for streaming. is there a hidden option somewhere that im missing?

Asked by emma.vasaturo 5 months ago

Last reply by zeroknight 5 months ago

Mozilla account in Firefox PC browser always asks to re-login every 1 day

Mozilla account in Firefox PC browser always asks to re-login every 1 day. This problem appeared after updating Firefox from version 119 to 120 and 121. As in the image … (read more)

Mozilla account in Firefox PC browser always asks to re-login every 1 day. This problem appeared after updating Firefox from version 119 to 120 and 121.

As in the image below, "Account Disconnected" and a triangular warning appears in the Firefox menu bar. I can't access any sync data like passwords, bookmarks, plugins if I don't re-login.

I only use this mozilla account on 1 PC.

Asked by [] 5 months ago

Last reply by cor-el 5 months ago

Firefox is spawning a million dialog boxes when I try to download a PDF

I have had a really consistent experience on Firefox for Ubuntu (120.0 (64-bit)): I open a google doc and choose "Download > PDF" Google Docs pops the PDF open … (read more)

I have had a really consistent experience on Firefox for Ubuntu (120.0 (64-bit)):

  • I open a google doc and choose "Download > PDF"
  • Google Docs pops the PDF open in a new tab. The location is my own file system, eg. `file:///home/amanda/Downloads/whatever.docx.pdf`
  • I use ctrl-s to save the PDF to a more suitable folder
  • Firefox starts spawning dialog boxes. The black border around the dialog box just grows for a while. I can't even tell if clicking "cancel" is actually doing anything because maybe it is closing the dialog and revealing the one below.
  • The only solution is to quit Firefox entirely.

It seems to also happen if I print from Google Docs or just use the finder to open a PDF directly in Firefox: using ctrl-s to save starts it spawning infinite "Save" dialogs.

Obviously, I can avoid this by using the OS file manager to move the PDF to a more suitable location but it would be really nice to not have to keep track of that.

Asked by amanda 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

One tab crashed on my mac.

I use Firefox to access Audible. Audible can be accessed through Amazon.ca. 1. I can no longer reach Audible using Amazon.ca. 2. ALSO, I can no longer access Audi… (read more)

I use Firefox to access Audible. Audible can be accessed through Amazon.ca.

1. I can no longer reach Audible using Amazon.ca.

2. ALSO, I can no longer access Audible from the internet (using Firefox).

In both cases it says "GAH ... your tab just crashed. "restore this tab" is available to click on, however, in both these instances, it does not work Thank you for any help you may be able to impart.

Asked by dorothydonnaparker 5 months ago

Last reply by zeroknight 5 months ago

Re: Firefox is unstable

Dear Firefox SEASONAL GREETINGS Just about a week ago after my last Firefox upgrade, the browser started weirdly.… (read more)

Dear Firefox

                                                      SEASONAL GREETINGS

Just about a week ago after my last Firefox upgrade, the browser started weirdly. The style, characters, boxes and bands were abnormally changing sizes. I tried using Firefox settings: Zoom all to no avail. I went into System display and did advanced scaling and it was of no help. I further went on System Restore and Resetting my computer and it was all the same.

I removed all add-ons, cleared both Firefox and the Systems Caches and carried malware clean up of my computer. I also carried out troubleshoot and the computer informed me there was no malware in the system using Windows Defender.

After carrying out any the above when I restart the computer all the values change to their abnormal values with very large Firefox Interface, the bands and spaces including the URL address bar appear abnormally large. When I use the mouse, sections of the browser moves all across the page uncontrollably. This happened for over a week. Hence I could not access my AOL email.

Though risky as you advised against, I had to download a lower version : 82.0.3 which appears to steadier and then managed to access my email and other apps, like YouTube, Facebook, Twitter(X), etc.

Within this period I had the same problem with my second preferred browser - Yandex. I contacted their Support Team and explained to them what was happening. They asked me to send screen short the problem. I took the screenshot and found out that in the Interface at the top the size was shown to to be 66%, but yet the band spaces and characters were abnormally large.

They wrote back thanking me with the advice to open browser://flags in their Yandex browser, and there disable "Enable 125% scaling factor" option by selecting "Disable". When I carried out their instruction, just like magic, the Yandex browser returned to normality.

Firefox, do you have such a function so as to advice me? You probably would have to get your developers into this matter. My honest opinion is that Firefox is rushing out hastily with upgrades. Hence the problems. On the Internet there are many complaints about the instability of Firefox.

Thanks in advance in hearing me out.

DR CLEMENT AKATENG MD

Asked by DR CLEMENT AKATENG MD 5 months ago

Last reply by cor-el 5 months ago

Facebook Messenger Video

Hi, I have a problem starting yesterday. When I video chat with anyone using Firefox on FB messenger they can see me but I cannot see them. Only a black screen where they… (read more)

Hi, I have a problem starting yesterday. When I video chat with anyone using Firefox on FB messenger they can see me but I cannot see them. Only a black screen where they should be showing. I have tried everything from uninstalling to different settings. I have made sure also that permissions were set correctly. Also it has been giving the error "slowing page down" or what says. Nothing helps. Now if I use Edge or phone it works just fine and we can see each other. This has never happened before. Also, the messenger games wont work on firefox either, but will on others. Please help if possible or tell me how.

Thank you

Asked by Paula Kay 5 months ago

Last reply by cor-el 4 months ago

Email page has different configuration and emails sent to me disappear

Information panels show a mail has arrived but it does not arrive in my inbox. Therefore I can get no replies. Inbox display is totally different and nothing is o… (read more)

Information panels show a mail has arrived but it does not arrive in my inbox. Therefore I can get no replies. Inbox display is totally different and nothing is ordered as before, by date etc.

Asked by tony273 5 months ago

Last reply by Terry 5 months ago

Hello, always when want to use the Website "Weather.com" my tab brakes down

Always when want to use the Website "Weather.com" my tab brakes down with the announcment" Der Tab ist gerade abgestürzt" which means: the tab just crashed. I do not know… (read more)

Always when want to use the Website "Weather.com" my tab brakes down with the announcment" Der Tab ist gerade abgestürzt" which means: the tab just crashed. I do not know why this happens. Does anybody has a suggestion what I can do? I use a MacBook pro from 2015 with OS 12.7.1 and Firefox 120.0.1 Thanks so far Tobias

Asked by ludig 5 months ago

Last reply by zeroknight 5 months ago

Firefox tab resetting intermittantly

For the past week or so, Firefox has been resetting the tab I am using. The whole tab will suddenly go blank except for blank placeholders for buttons, frames, etc., afte… (read more)

For the past week or so, Firefox has been resetting the tab I am using. The whole tab will suddenly go blank except for blank placeholders for buttons, frames, etc., after which a few seconds later the tab reloads. If I was watching a video, that video is still there but has been reset to the start. There does not seem to be any particular trigger (I read another thread from about a year ago in which another user described the same problem.) I have never seen this kind of random reset/reload behavior in Firefox. Let me know if there is a way to collect more information if possible. Thanks for your time.

Asked by gridsleep 5 months ago

Last reply by zeroknight 5 months ago

Firefox shuts down with no warning and kills all tabs

Had it yesterday, happened this morning after the restart and just NOW, when I entered 6 lousy tabs, and they are NOT in the recently closed list either.. wups, gone, no … (read more)

Had it yesterday, happened this morning after the restart and just NOW, when I entered 6 lousy tabs, and they are NOT in the recently closed list either.. wups, gone, no tabs, setting has a check mark on open previous windows and tabs. Within 24 hours, lost the tabs three times with a non reported crash and Firefox closing itself with no warning.

I honestly do not think I am responsible to keep a backup of my browser history, I expect a browser to do that. I switched from Opera to Firefox not to long ago.. even Opera is a security risk.. at least it doesn't delete your tabs just for fun.

Very simple.. that happens once more and i am OFF this browser....

Asked by Jay Nudelholz 5 months ago

Last reply by R Ss 4 months ago

Problem downloading anything in Firefox (Linux Mint 21 - System Package/Flatpak)

Hello everyone. Well, I've been using Firefox for a few months, maybe a semester now, I don't remember. But the point is that since yesterday I have been facing a seriou… (read more)

Hello everyone. Well, I've been using Firefox for a few months, maybe a semester now, I don't remember. But the point is that since yesterday I have been facing a serious problem of not being able to download any type of file (MP4, PDF, .JSON, ISO, etc.). I've already used the troubleshooting mode and I've also restarted my laptop, but it didn't help. I've also gone to the advanced settings (see 'about:config > browser.download') and reset/deleted the data for each command but the problem still persists.

What happens is the following: I click to download the file in question, however, nothing happens other than the page loading that commonly occurs when downloading something. Still, the file does not appear in the downloads tab and there is not even the option to choose where to save the file (e.g. Downloads folder, Documents folder). The download simply appears to have failed.

Exactly, it 'appears', because today I discovered that all my downloads were being directed without my permission/action to the 'downloads' folder (And that's not where I want them to go). The problem would be smaller if only this happened, as I would then just get the files downloaded there and then change to the desired folder, thus trying to move forward despite the problem. But the downloaded files themselves are not operational, they have the icon when a file is still downloading, in addition to not having a name, everything being just a cluster of codes.

In the end, there are files, large and small, that have no use and that I don't even have control over where to direct them. Which is still a huge problem because I still technically can't download anything from the browser. Please, I really need your help on how to resolve this problem.

Note: Also, when I close and open the browser, the first download I try appears in the downloads tab, but it fails instantly and cannot be resumed, making it an eternal failure.

Asked by Tragoudo 5 months ago

Last reply by jonzn4SUSE 5 months ago

Page doesn't show links like other browsers do...

Safari is showing the links seen in blue after each line but FireFox is leaving them out. Some type of bug or coding problem. This began happening 3-4 months ago. It u… (read more)

Safari is showing the links seen in blue after each line but FireFox is leaving them out. Some type of bug or coding problem. This began happening 3-4 months ago. It used to work fine on FireFox. Would love to stay using FireFox and avoid the Safari thing. Love the browser!!! Mark Miller

Asked by mamiller53 5 months ago

Last reply by zeroknight 5 months ago

Firefox crashes

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI… (read more)

Whenever firefox has multiple tabs open and on any single tab youtube is running i find youtube to crash lag and even crack itself by audio playing with struck video. FYI the same issue is not experienced in other browsers like brave for instance . I hope you provide attention to this problem and solve this issue as soon as possible and as I mostly use firefox to browse and use its dev tools.

Asked by aftab98856 5 months ago

Last reply by cor-el 3 months ago

Gah. Your tab just crashed.

I'm not a computer whiz - all I speak is English! I have Firefox 121.0. When loading my bank website, I get over and over, "Gah. Your tab just crashed." Tried looking… (read more)

I'm not a computer whiz - all I speak is English! I have Firefox 121.0. When loading my bank website, I get over and over, "Gah. Your tab just crashed." Tried looking for answers through Firefox Help, but the answers are all gobbledigook to me. Isn't there a fix for us ordinary folks who haven't made a career in computer science?

Asked by frank24 5 months ago

Last reply by cor-el 5 months ago

Firefox crashes on launch (Mac Catalina0

After completely removing all Firefox/mozill files both FF 12 and Extended release continue to crash on launch after reinstalling. Most help answers deal with refresh/tr… (read more)

After completely removing all Firefox/mozill files both FF 12 and Extended release continue to crash on launch after reinstalling.

Most help answers deal with refresh/troubleshooting when FF is open. Option Open doesn't stop the crashes.

ff suddenly stopped working after no known changes when I turned my computer back on.

Please advise?

Asked by Elton Jones 5 months ago

Last reply by cor-el 5 months ago