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Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the b… (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacnic 8 months ago

Last reply by Terry 8 months ago

Program feezes

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on… (read more)

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Asked by Ray 2 months ago

Last reply by Wayne Mery 4 weeks ago

Are Adblockers making my Firefox crash?

My browser has been shaking/crashing/jumping when I scroll on either Tumblr or (more recently) Youtube. The shaking/crashing has gotten increasingly worse, and reinstalli… (read more)

My browser has been shaking/crashing/jumping when I scroll on either Tumblr or (more recently) Youtube. The shaking/crashing has gotten increasingly worse, and reinstalling did not fix it. I attempt to set off the shaking/crashing in troubleshoot mode, but couldn't make it happen. When I got out of troubleshooting mode it happened instantly.

I have facebook container, privacy badger and ublock origin. What can I do to potentially fix the problem.

Asked by rmmcgee2 3 weeks ago

Last reply by Paul 3 weeks ago

This video cannot be played because of a technical error.(Error Code: 100000)

Hello Mozilla Volunteers, I'm having more issues with Firefox running website, such as compared to Chrome, and now I can't get past this error playing videos on the surfi… (read more)

Hello Mozilla Volunteers,

I'm having more issues with Firefox running website, such as compared to Chrome, and now I can't get past this error playing videos on the surfing website Surfline "This video cannot be played because of a technical error.(Error Code: 100000)" Any suggestions on how to remedy this would be appreciate.

Thx, Colin

Asked by colinpgregor 3 weeks ago

Last reply by cor-el 3 weeks ago

SketchUp software 2017 will not connect cannot login to internet

Like to get solution to why this software cannot connect to internet and allow me to login. Have had this free software since 2014 and never had this problem before. An… (read more)

Like to get solution to why this software cannot connect to internet and allow me to login. Have had this free software since 2014 and never had this problem before. Any suggestions would be appreciated. Thanks Dave Seigworth

Asked by dave.seig 3 weeks ago

Last reply by Dropa 3 weeks ago

My email has stopped loading on Firefox. MS Edge, iPhone and iPad work just fine.

I have not been able to login to my email on Firefox for more than six months. It never loads my emails anymore. It keeps trying to load and never does. The screen keeps … (read more)

I have not been able to login to my email on Firefox for more than six months. It never loads my emails anymore. It keeps trying to load and never does. The screen keeps on flickering as Forefox tries to load the emails.. Any work around or a solution for this issue?

Thanks.

Mohinder

Asked by mohinder1 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

I cannot log into my Att email account while on Mozilla. I had to use Goggle Chrome. Why am I blocked on Mozilla.

Cannot log into my email account using Firefox. I get to Mozilla but cannot get it to refresh or update. I tried so many times I had to reset my password with the assist… (read more)

Cannot log into my email account using Firefox. I get to Mozilla but cannot get it to refresh or update. I tried so many times I had to reset my password with the assistance of ATT. They had me go in through Goggle Chrome.

Asked by aliceroset 3 weeks ago

Last reply by Matt 3 weeks ago

Custom Homepage Site Icons are slow to load

I recently replaced most of my Firefox Homepage Site Icons with custom icons. (No easy task... loking at you Mozilla)... :) Now that I have them replaced, whenever I star… (read more)

I recently replaced most of my Firefox Homepage Site Icons with custom icons. (No easy task... loking at you Mozilla)... :)

Now that I have them replaced, whenever I start Firefox the custom site icons take a long time to load.

The previous default site icons appeared to be cached and I was hoping I could force my custom site icons to cache locally to improve loading times.

Asked by mliving 3 weeks ago

Last reply by Dropa 2 weeks ago

Odd Audio bug

I am having a strange audio bug where certain websites have stopped playing audio, or partially stopped playing audio. I have made sure that nothing was preventing it fro… (read more)

I am having a strange audio bug where certain websites have stopped playing audio, or partially stopped playing audio. I have made sure that nothing was preventing it from playing to the best of my knowledge, including checking my settings and troubleshooting mode, but to no effect. If I open the offending tabs in another browser the audio does play.

It first started with a single streamer's Twitch page (and no other stream), and has since spread to Twitter and starting today, Tumblr. I am getting audio without issue from other tabs such as youtube, but I fear this is only going to get worse, not better.

I rather not switch browsers but I'm worried I'll soon have no choice. Thank you for taking time to read this.

Asked by danr.contact 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

google calendar has headings that are impossible to read but only on Firefox

google calendars does not work well on Firefox. the headings become garbled and print over themselves. this problem does not occur on chrome . it doesn't doesn't seem t… (read more)

google calendars does not work well on Firefox. the headings become garbled and print over themselves. this problem does not occur on chrome . it doesn't doesn't seem that there are any settings that make any sense or come close to a change. So far my search has not brought up any answer or even a similar question. Maybe I'm looking wrong but any help would be greatly appreciated. vb

Asked by Victor 2 weeks ago

Last reply by cor-el 2 weeks ago

Increasing issues using Firefox for websites and videos

Hello, I love using Firefox. I've used it for years. However in the past year or so it is getting increasingly difficult to cling to using it as I'm finding that more an… (read more)

Hello, I love using Firefox. I've used it for years. However in the past year or so it is getting increasingly difficult to cling to using it as I'm finding that more and more websites don't like it. I cannot use it with my bank https://www.simplii.com/en/home.html. (when I go to sign in I end up in an ever ending loop where it just takes me back to the sign in page. I can't use it with some shopping carts. On this site (as it is one I remember) https://amaranthstoneware.ca/, If I put one thing in the shopping cart, it is fine, but if I put a second thing in, it doesn't remember the first. And now I was trying to watch a video from the National Film Board https://www.nfb.ca/film/affairs-of-the-art/ and the video buffers constantly and I miss words as it catches up. A fellow from the NFB gave me a special link to a vimeo video and it wouldn't load at all. https://vimeo.com/787578864/10f72d40e4  Just the spinning circle. All of this issues don't exist with Chrome (the site I did try it on). My version of FIrefox is up to date. I use Duck Duck Go and LastPass but I turned them off to test and it didn't fix the issue. I really want to continue to use Firefox, but it is getting hard with so many issues with it. I hope you can help. Thank you for your help.

Asked by marys477 2 weeks ago

Last reply by cor-el 2 weeks ago

Audio played from firefox sounds thin and a little distant.

So i downloaded firefox and i love it thus far, but one problem i have is that all audio coming from firefox be it youtube or spotify sound thin and a little distant, whi… (read more)

So i downloaded firefox and i love it thus far, but one problem i have is that all audio coming from firefox be it youtube or spotify sound thin and a little distant, which is weird since it does not sound like this from any other browsers or apps. i am using the g733 headset from logitech if it helps.

Thank you.

Asked by brynjariscool 2 weeks ago

Last reply by techguy150 2 weeks ago