Firefox Support Forum

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it simple. was hoping a GUI would make life easier. its blocky on a slow screen scroll. tried loads everywhere. I think it might not happen in chrome.

In Firefox, the mouse becomes partially unresponsive to elements in the browser and on web pages. This happens after 15-30 minutes after starting up the browser. Common symptoms include:

- Unable to drag and drop elements properly, including text after highlighting it. - Sometimes, the mouse continues to hold elements while dragging. Pressing ESC temporarily fixes this. - Dropdown menus on websites do not drop down when hoovering over them - Other items on websites don't display items when hoovering over them

I have tried:

- Different mouses, including my laptop's trackpad - A Firefox fork, namely Waterfox, but it still occurs - Limited testing with other browsers. No problem occurs - Limited testing on desktop. No problem occurs - Entering Troubleshooting Mode on Firefox - Clearing cookies and cache - Reinstall Firefox (including installing from command line instead of the snap store) - Updated Firefox - Refreshed Firefox - About:Processes doesn't show anything using more than 10-15% of CPU at any one time - Limited testing with a new Firefox profile. No problem occurs - Disabled WebGL and Hardware Acceleration.

Temporary fix: Restarting Firefox, but the problem re-occurs shortly after use.

Using Ubuntu.

Any help would be greatly appreciated.

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have caused this all of a sudden? HELP!

Hi everyone I have a question I have used Firefox as my default browser for many years. This mourning I started getting “Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.” When I tried to go to any site other than the homepage. I find it very suspicious I can only use Bing to get on the web. Anyone know what is going on.

When searching queries, this error will come up; however, when searching full length URLs it works and sends me directly to the website. I've looked through the Q/As and they all recommend clearing cache/cookies and messing with the history settings to resolve the problem. However, after doing all that and messing with other settings I cannot seem to understand why this started to happen.

When in private browsing mode it works fine and I can ask whatever and I receive all the possible websites to click on. It's just on normal browsing that I receive the error message. Am I going to need to just uninstall Firefox and reinstall to fix this? Or maybe there's something else I can try out. Thanks!

Error in Question: The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

I have the same issue that was reported here: https://support.mozilla.org/en-US/questions/1358340 and here: https://support.mozilla.org/en-US/questions/1409149

After a Firefox restart for a version upgrade, there are 8 windows listed in the Windows menu, but only 4 are visible. Trying to select one of the invisible windows from the window menu, or cycling through open windows with cmd-` displays nothing. I tried checking other desktops to see if the windows had landed there, but they're not. The missing windows don't show up in Mission Control.

I also tried exiting FIrefox, deleting the xulstore.json file, and restarting. This had no effect.

I'm on a 2021 M1 Max MacBook Pro Firefox 117.0.1 Mac OS 13.5.2 (22G91)

Any ideas? This is a weird one.

Thanks!

Hello!

Ever since I reinstalled firefox again, and it updated to 113 version, I can't see videos in full screen. I click on full screen, but there is an edge around the sides and bottom, and i can see the browser background. I don't know what to do. I tried with about:config option but then my taskbar was visible. my browser never had these issues before. Should I just wait for a new update? This happened after i installed it again after uninstalling, because I thought I needed to uninstall US version to get the UK version again.

If you can, I'd be very thankful.

Before the latest update, I was able to open links (eg zoommtg:) but that quit working. I originally thought it was a problem with Ubuntu, but I tried in Chromium and it seemed to work fine. In addition to not being able to open links, I can't click on the "Show Folder" in the downloads dialog. This leads me to believe Firefox is having trouble communicating with the desktop.

• OS Ubuntu 22.04.2 LTS
• Firefox Version 114.0.1 (Snap)

Ideally, I'd like to find a log or some indicator as to why this is happening. It's quite annoying because I find myself doing a lot of copying and pasting of links and what not. Any help would be appreciated.

Using latest version of Firefox - 116.0

Unfortunately recently I have been unable to drag files out of the 'Downloads' At the same time, I noticed I can no longer copy images from pages.

I will right click, copy image and it just does not go into my clipboard.

In terms of the Downloads, I'd always download audio or video files and drag them straight into Premiere Pro - I can no longer do this. I cannot drag it outside of Premiere either, so it's not an Adobe bug.

Any help would be greatly appreciated, Thanks

Why do i continue to get the attached error message. I tried entering all my password, like, LAN, signam, gmail, and Firefox PW. I changed Firefox PW 2 times already and it doesn't take any of the PW including any Firefox PW that i created within my profile. I'm at a point that i do not want to use Ff any more and will go back to MS edge or chrome.

My Firefox is randomly reloading all tabs, across all windows.

There seems to be no trigger for this on my end, at least there is no pattern that has been evident to me. There is no specific time interval that causes this either.

Please help illustrate this problem better, or guide me to a solution. Thanks!

Hello. I have been having problems in Firefox recently, which I think may have started since recent updates.

First problem: I use Mullvad VPN and now pages won't load...the browser seems to get stuck, especially when I google things but also when I put in actual URLs. Mullvad support says that something is trying to set the DNS and this is interfering with the VPN but I don't know what this could be. I checked the DNS setting in Firefox and it says it is turned off. I am having no problem like this when I use Safari.

Second problem, which may or may not be related: a teaching interface that I have used for many years, now suddenly won't let me drag and drop files into it or do other routine manipulations. Again, I am having no problems on Safari.

I'm very comfortable but no computer expert so please advise in very user friendly terms. Thank you!

I have used Firefox for a long time, and it is the browser I prefer. Unfortunately over the last 6 months I am increasing having problems opening up webpages I normally view on Firefox! When I switch over to Google Chrome (NOT my preference!) those same pages open with no problems! What's up with this?

The dialogue box for creating filters is so large that the submit button is below the bottom of the screen on my laptop. When I finish designating a destination for a filter I am unable to save it. I have tried to size the dialogue box, to no avail. Is there a solution?

Recently, about one out of four webpages that I try to visit seem to fail to load on FireFox. This is FF for Windows, and is the most updated version. This issue even occurred just now when typing in MOZILLA.COM. Everytime one of these pages fails I attempt it with Chrome or Brave, and it works just fine. It does not matter whether they're ventured to through Google links or other links, or whether I type the address in manually. It only happens sometimes, as other times the same page loads just fine.