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WEBSITE FEATURES NO LONGER WORKING (BUT STILL DO WITH MS EDGE!!)

Hi, My wife & I have used Firefox for some considerable time now and like it a lot. However, we have been having trouble with Firefox recently and wonder if you are a… (read more)

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

Asked by goshjm 3 months ago

Last reply by CraigS26 3 months ago

wordle

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently. … (read more)

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently.

Asked by jholder98 1 month ago

Last reply by FredMcD 1 month ago

Mozilla Firefox and preview PDF in Outlook for Web

Mozilla Firefox for linux Mint 99.0.1 (64 bit) - mint-001 Using Outlook web, when viewing pdf documents, it displays strange symbols (incorrect font sets are probably us… (read more)

Mozilla Firefox for linux Mint 99.0.1 (64 bit) - mint-001


Using Outlook web, when viewing pdf documents, it displays strange symbols (incorrect font sets are probably used).

I point out that using Chrome the problem does not arise.

I also installed the microsoft fonts thinking it might solve the problem I attach illustrative image.

Best Regards. Salvatore

Asked by spicer150 1 month ago

Last reply by jonzn4SUSE 1 month ago

Light/Dark mode issue persists

I've been having issues with the themes on the Firefox Browser. Almost all themes forces dark-mode on the browser. Since update 100 it no longer effects websites, but it … (read more)

I've been having issues with the themes on the Firefox Browser. Almost all themes forces dark-mode on the browser. Since update 100 it no longer effects websites, but it still affects the browser (menues etc) despite me having the settings locked on light-mode.

Asked by Mumrik 1 month ago

Last reply by Terry 4 weeks ago

Can't upload large files on Google Drive

For a few months now I can't upload anything larger than 500 MB on Google Drive. I did talk to GD support and it worked fine with Chrome and Chromium. So whatever is caus… (read more)

For a few months now I can't upload anything larger than 500 MB on Google Drive. I did talk to GD support and it worked fine with Chrome and Chromium. So whatever is causing this problem, it's in Firefox. I tried with a clear Firefox (one with no extensions by deleting /.mozilla) but it's still the same - the upload starts but then stops within the first 30 seconds. Ping and traceroute are all perfectly fine to google servers, no losses, so it's not the connection either.

Firefox is the latest stable version: 101.0.

Asked by rado84 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 5 days ago

Last reply by Dropa 5 days ago

Please put the cursor on the line where we will write our article name.

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Some… (read more)

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Somebody went a bit berserk writing these supposed help pages.

You need that programmer to put a cursor at the beginning of the line where we type our description of the article to be saved. And that programmer has a lot of energy, so please allow us to search for the word that WE write as the description. For $4.99 a month, I expect both of these small software changes. We save so many articles and really need to be able to search for whatever code we write as the description of the saved article.

God only knows if this is going to the correct department. This website is a maze of information.

Asked by justglass 1 day ago

Last reply by Paul 1 day ago

Password Problems

Firefox asked me if I wanted to clean up my firefox and I said yes and I lost all my user names and passwords. Furthermore, now, of several that I do remember, when I ent… (read more)

Firefox asked me if I wanted to clean up my firefox and I said yes and I lost all my user names and passwords. Furthermore, now, of several that I do remember, when I enter those websites and type in the user name and password it prompts me to ask if I want to save them, I say yes, but it does not save them. Is there any way to get these back? Why aren't the passwords I enter going forward saving? I'm furious about this as I have no other record of these. I do not have any kind of password software either. I've used Firefox for 10+ years but ready to jump to a different browser. This is maddening

Asked by pat82 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Login

My desktop icon gave me a bad link error message, what happened to my forefox account? I upgraded, checked the save settings, and EVERYTHING is gone. All of my saved logi… (read more)

My desktop icon gave me a bad link error message, what happened to my forefox account? I upgraded, checked the save settings, and EVERYTHING is gone. All of my saved logins for several hundred sites. How can I restore them?

Asked by emurphy917 1 day ago

Last reply by Dropa 1 day ago

Notifications don't work

Absolutely no websites seem to ask the user for allowing notifications, nor can i add them to my notification list myself (not a firefox feature). I also have no way to e… (read more)

Absolutely no websites seem to ask the user for allowing notifications, nor can i add them to my notification list myself (not a firefox feature). I also have no way to enable Firefox's notifications in Windows 10's action center, for there is no option.

Asked by electricirbis 19 hours ago

Last reply by Dropa 17 hours ago

Newest FF Portable

Got a tough one: First time I have seen this problem: FF portable has an executable out front up top, and an executable in a deeper 32-bit folder and a 64-bit folder. Any… (read more)

Got a tough one: First time I have seen this problem: FF portable has an executable out front up top, and an executable in a deeper 32-bit folder and a 64-bit folder. Any modifications to the browser, including themes and colors and appearance mods ...are displayed when you open the browser to surf, (32-bit,) but if I click from an email link - it opens the uppermost executable instead - with none of the mods I have made to the browser. (So the browser as it first appeared on install, with no/zero/nada customizations and extensions.) I cannot see how to make an email link refer to the deeper executable. Get it? Thanks for any assistance. (!)

Asked by KentClark 8 hours ago

Last reply by Dropa 8 hours ago

  • Archived

Why Can't We View Certain Crossword Puzzles with Firefox?

My wife likes to print certain crossword puzzles every day. We've discovered that some sites won't open in Firefox 77.0.1 (64-bit). We can't find a setting that fixes thi… (read more)

My wife likes to print certain crossword puzzles every day. We've discovered that some sites won't open in Firefox 77.0.1 (64-bit). We can't find a setting that fixes this and would appreciate help.

Here are the links we use:

https://www.puzzlesociety.com/los-angeles-times-sunday-crossword

https://www.puzzlesociety.com/netword/2020/06/28

We can download these puzzles in Google Chrome but they don't print properly that way.

Thanks!

Asked by Anan 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Searches redirecting

Since Firefox updated, regardless of search engine I use, I am redirected to a different search engine or a random website that wont load. Example, if I use Google to sea… (read more)

Since Firefox updated, regardless of search engine I use, I am redirected to a different search engine or a random website that wont load. Example, if I use Google to search something, it sends me to Bing as soon as I hit enter. Sometimes it will send me to a site called searchwise.com. I have checked add ons, plug ins, etc., there is nothing in my computer that explains this. This is beyond frustrating and I am about to remove Firefox permanently.

Asked by andreahays18 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Hyjacked

My Firefox browser got Hyjacked by Safefinder? All searches are redirected to Yahoo.com. The first time it happened I used Restore point to go back and fix. This time d… (read more)

My Firefox browser got Hyjacked by Safefinder? All searches are redirected to Yahoo.com.

The first time it happened I used Restore point to go back and fix. This time did not work.

Thoughts?

Asked by dbmcclellan 1 year ago

Last reply by FredMcD 1 year ago