Firefox Support Forum

Firefox is Generating Error Messages. I use a password manager and know the correct ID and Password is being used. Twice recently, I have had to resort to Microsoft Edge to get around denial of access by Firefox. What do I need to do with Firefox to eliminate the denial of access of a website?

Recently something changed. Used to be that opening a tab presented a horizontal mid-screen array of icons of URLs. Handy. Don't know the lingo. They've been transgraded. Be nice to get them back.

Windows 10 desktop. Latest Firefox..

some websites load in private but not normal browser. i have tried in safe mode with no addons still no luck, ive tried a few odd and end things to get these sites to load with no luck. any advice would be great. i do not get any errors the websites just stop loading or playing videos.

hello team,

i have a question about feature in firefox, that is auto sleep tab. that's what i call it.

let me tell you first to get better understanding. so i'm work as a vendor for my client. and to connect to my client environment, usually i used remote desktop connection. there is firefox too but a little bit different. in remote desktop firefox, there is a feature auto sleep tab. so tab that hasn't been accessed in a few minutes will going to sleep state. but it's different with my local firefox. no matter how long I do not open the tab, it never goes to sleep state. i'm pretty sure i'm using latest version and same type of firefox. but why that feature doesn't exist in my firefox?

Long story short I've lost about 30-40 tabs and can't get them back. What happened was that my computer was being strangely slow, so I opened task manager to close some stuff with one of them being firefox. I had about 6 windows open, 2 of them having a lot of tabs, the other 4 only having a few. Reopened firefox, click restore previous session and only 3 windows reopen. I've never had this before and am scrambling to try to fix it as the tabs/windows that did not reopen are the ones that were actually important. I've tried to use the scrounger thing that jscher2000 has suggested and haven't been able to find anything (I don't know much about code tho so could probably be missing something). I don't know what to do and am panicking a little as like I said, those windows that did not reopen were important. I'm trying to figure out if firefox saves older versions of the session restore .jsonlz4 files (besides the .baklz4) but they seem to just be overridden/deleted. Is there anything I can do or am I just screwed? Also recently closed windows and tabs options are empty when looking at the history tab, which has also never happened. New update today so could it be that that has caused this problem? Finally, I've looked at the Import and Backup -> Restore option, which has worked for me once when something similar happened, and between Saturday morning and now (Tuesday), there is nothing, which is odd as I close out all my tabs every night and this morning everything was restored perfectly. Yesterday is when I opened a lot of the important tabs for the one window, so could there be some kind of glitch occuring there? Any help would be appreciated Thanks

Not noticed before but when I right-click on the Firefox icon in the task bar, it pops up a list of recent browsing addresses, especially the ones that have started off as a i-click, browser tracking or whatever. I didn't think that they should be there as I have selected "always use Private Browsing" and my history is not being saved, or so I thought. These are active links. Clearing history, inc data and cookies doesn't remove these links. Nor does CCleaner or Bitdefender remove these. I want all history and cookies deleted when I exit the Browser. Apart from removing them individually by right-click, what do I do. It seems that Edge does the same on my partners laptop

Dear support, I'd like to ask you about auto-update option enabled in Mozilla Firefox. In our company we have Mozilla Firefox ESR onboarded and in use. One of our security report showed that Firefox version we use across company is vulnerable - because not all machines have the latest version installed. So I was a bit surprised because I know that auto-update is enabled for this application. I've checked it on my machine and I've got the latest version once I open Firefox and check via "About" button, right after that I've got the latest update installed. Together with my colleague we checked it on her machine whether it's really needed to check the version manually and then update is installed or is installed in the background and seems that my colleague got an update without manually checking the version, she just left the app open and after some time we checked the version and it was already updated.

My question is - is it enough to have Firefox open and it installed the latest version in the background without any action needed from user? Or user has to manually check the version and afterwards the update will be installed?

Another question I have, is the application vulnerable even if the app is not open?

Thank you in advance & BR

like the title says, i installed the latest Firefox update and my graphics driver started crashing every few minutes. tried updating my graphics card driver (Nvidia RTX3070) and tried to set the browser to software rendering, but nothing helps, it keeps going black and restart every few minutes.

There really should be a option to revert from a update, i had this a lot with Firefox, troubles after updates. And with no way to fix it, so i have to use another browser until it is fixed..kinda troublesome.

I would like to add the bookmark tree to my Fickle theme so the colors used can also be seen when looking at my bookmarks. I would gladly ask permission from the person who created the bookmark tree extension and try an see if his extensions could list the bookmarks in the same blue/yellow colors of Fickle. I hope it can work and thanks for any and all help. Rob

I use mozilla on two machines. They both have gotten to where they lock up when trying to access a second page. The normal place they lockup is "waiting nexusensighten.com". I talked with etrade and they had me try MS edge. It works without a problem. I've started having the same problem with yahoo mail.

I deleted cache and cookies numerous time. Etrade guy had me just type etrade.com to get started. It didn't help.

I update automatically. Thanks for your help.

Harmon Lowman

On the website page, it has top rating section of the products. When I scroll down to see the listing, there is a big empty space between the next item in the listing and it continues through every next item of the listing.

You can try this page that I'm experiencing with: https://www.consumerlab.com/reviews/melatonin-supplements/melatonin/?anchor=toppicks&j=3234643&sfmc_sub=4104397&l=529_HTML&u=36370846&mid=7276525&jb=1&utm_medium=email&utm_source=exacttarget&utm_campaign=newsletter&utm_term=&utm_content=creatine_member_de_send#toppicks

Hello:

I'm getting older and my vision is deteriorating. I'm at a stage where I'm having significant difficulty getting past the captcha challenges in more and more websites. When I complain to the websites, they're telling me that they don't control the captcha but that's its hosted and run by my browser.

I need to disable the visual tik-tak-toe picture captcha challenge in my FireFox browser... and replace it with anything else. If I'm not able to stop or replace these captcha's coming up in FireFox way too frequently now... I'm going to have to stop using the browser and switch over to another brand that's handling these security challenges differently.

Can you help me stay on the FireFox browser at this time?

Thanks your your attention & help.

Bill B. [email-removed by moderator]

I constantly get logged out of ESPN on Firefox. Doesn't happen on any other browser using the same plugins. It's inexcusable for this issue to persist for nearly 6 months now. The worst part is that I can't log back in. The "Log In" button won't work and I'll have to sign all the way out of ESPN+ just the sign back in. It's happened 26 times this year. Firefox is getting worse by the day.

I dont have the split screen where you see the email header on top and the message beneath. So when I click on an incoming email, it doesn't show me the message unless I double-click it.

HI Support team,

when iam using <input type="datetime-local" name="myTime" id="myTime"> tag its not populating time in firefox which is 113.0.2 (64-bit) version iam using and its working other browsers can you please help to fix this one. please let me know more details.

thanks & Regards, Giri

Hi all Gurus,

I have been trying and searching but I could not find a suitable answer. Figured I try asking the question here.

Is there anyway or what is the policy that I can configure to disable the "New Tab Ctrl+T" function on the menu please? Attached image.

Summary of my current relevant software/hardware:

FireFox (UK): 113.0.2 (64-bit)
Windows 10 Pro(UK): 
 Vers.: 22H2
 Installed on: 2021-01-23
 OS build: 19045-2965
Lenovo (laptop): 
 ThinkPad X1 Extreme Gen 3
 Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
 Installed RAM: 32.0 GB (31.8 GB usable)
 System Type: 64-bit operating system, x64-based processor

My problems with FireFox 113.0.2 started when I began to download some Affinity V2 videos. Some of these were rather large (over 500MB) and I noticed that several were being downloaded at the same time (which was no surprise). However, after sometime I noticed that only one of the videos was completely downloaded and the others were just stopped. Then, when I looked at the task manager the number of FireFox instances was increasing: ...,5,6,...18,..

Of course, I thought I could fix the download process but all my efforts failed; e.g. after a restart of windows and execution of FireFox the same videos were still in a "hold" state and many instances of FireFox were being executed. After a frustating night of failures I finally decided to restore an older FireFox using my Acronis backup/recovery software. My last Aronis backup of my entire system was made on 2023/04/07 with the most recent version of FireFox at the time which worked fine when downloading several large video files at the same time.

I only included the C:\Program Files\Mozilla Firefox' in the restore since I have installed a rather large number of new apps and updates after 2023/04/07. This also failed -- my add-ons, bookmarks, etc. in this restored version were all missing and before I could stop the recovery process, the restored FireFox was updated to the latest as of today (2023/06/01). And of course the problem had not be fixed.

So finally to my request: What directories, files do I need to restore, from the 2023/04/27 backup with all of its features at that time -- this is important, and how do I stop it from upgrading to a newer version?

I would be glad to provide additional information if needed :-)