Inability to access website.

Every time I try to access my xFinity/Comcast Account to retrieve my email, Firefox prevents from going to the website and gives me the following message: You don't have… (read more)

Every time I try to access my xFinity/Comcast Account to retrieve my email, Firefox prevents from going to the website and gives me the following message:

You don't have permission to access "http://login.xfinity.com/login" on this server.

Reference #18.36747e68.1725716846.72b1c0be

https://errors.edgesuite.net/18.36747e68.1725716846.72b1c0be

This is now becoming a real pain in the ass since I cant retrieve my email now for the past three days. Prior to three days ago, this was never a problem. Even if I try from another server, I get the same error message....

Someone please help me!!!! - Jack Mastrangelo

Asked by masterofangels 6 days ago

Firefox using HUGE amounts of CPU and memory

I'm using the latest Firefox on Win10, with a fairly powerful laptop (64 gb RAM, intel i7 2.3 GHz chip), and for about a month now, whenever I use it, it uses so much CPU… (read more)

I'm using the latest Firefox on Win10, with a fairly powerful laptop (64 gb RAM, intel i7 2.3 GHz chip), and for about a month now, whenever I use it, it uses so much CPU all the time that my laptop is overheating (slight hyperbole, but it's definitely churning the fans a lot, and the area around the keyboard gets hot to the touch). Sometimes it uses up to 45% CPU, and over 20% memory!!! (as reported in the task manager) Usually around 20-25% though. While Chrome, at the same time, is using 0.1%. It's not just when starting up, either, it's continuous during use, until I quit Firefox.

What the h*** is going on?!? I've tried the troubleshooting steps, but it remains crazy regardless of turning off extensions, and I'm just using the default theme. I notice it's mainly when loading images, like on social media.

This is insane. What is happening. Can someone help me?

Asked by Kristina_A 1 week ago

Last reply by Kristina_A 6 days ago

New Tabs and new windows at the same time

Hi. I reallllly don't want to be the person asking the same question that happens every day...but I've tried to do a bit of searching. I could've done a lot more. I had a… (read more)

Hi. I reallllly don't want to be the person asking the same question that happens every day...but I've tried to do a bit of searching. I could've done a lot more. I had a surprise windows reformat event this morning. Everything is shiny and unmodded. I have never had it open new indow tabs and new windows simultaneously. If I close the window on the toolbar and it closes the tab. I'd blame myself...but the only thing I did was change the font size because I'm nearly blind. Is this a new thing!? I hate it ! I don't want NEW windows, I use firefox for tabs.

this is happening in safe firefox and unsafe firefox. it must be something in the settings but i don't know!! (i've had the worst day at work and having to reformat was unexpected and incredibly frustrating...i just want my computer the way i like it)

Asked by sara.hollander 1 week ago

Last reply by sara.hollander 6 days ago

ESPN abruptly changes to Qwest

Recently when viewing the ESPN website, it abruptly changes to Qwest. When I back click to return to the previous page, instead it switches to Amazon. The initial switch … (read more)

Recently when viewing the ESPN website, it abruptly changes to Qwest. When I back click to return to the previous page, instead it switches to Amazon. The initial switch to Qwest happens whether or not I click on an ESPN story link or not (I never click on ads). When this occurs, I avoid clicking any links on the Qwest page, instead opting to close the page and then Firefox altogether to avoid a security risk. Are there any steps I should take to prevent this from occurring? Thank you for your time and consideration! Brett Portland, Oregon

Asked by brettcolsen 6 days ago

FF 129 not displaying bookmark folders

I've just upgraded to Ubuntu 24.04 which came with FF 129.0.2. I had a backup of my bookmarks which I imported from an HTML file, and now they're a complete mess. :(… (read more)

I've just upgraded to Ubuntu 24.04 which came with FF 129.0.2. I had a backup of my bookmarks which I imported from an HTML file, and now they're a complete mess. :( When I go to Manage Bookmarks, it shows they were imported in separate folders, in a certain order, but the folders are not showing when I expand the Bookmarks menu, nor do all the bookmarks. In small letters above it says "Recent bookmarks" followed by a mix of bookmarks from different folders; and not all the bookmarks are there. I have no idea how to troubleshoot this

Asked by Ana Banana 6 days ago

403 forbidden error nginx

I get the 403 forbidden nginx error when trying to loan just 1 website " bowlersmart.com using Firefox and Edge. I've cleared the cache and cookies but that makes no dif… (read more)

I get the 403 forbidden nginx error when trying to loan just 1 website " bowlersmart.com using Firefox and Edge. I've cleared the cache and cookies but that makes no difference. Help!!

Asked by john.buniack 6 days ago

I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (read more)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Asked by charley000 2 weeks ago

Last reply by charley000 6 days ago

Search Results Not in English While Travelling Despite Browser Settings

Always on the mobile app and sometimes on my computer browser I'm having to go into advanced settings and set the language to English there for almost every search even t… (read more)

Always on the mobile app and sometimes on my computer browser I'm having to go into advanced settings and set the language to English there for almost every search even though I have my preferred language set to English in Firefox, and my google search settings say they're set to only English.

It somewhat made sense when I had a Mexican sim card in my phone, but now I'm in Belize where the official language is English, with a Belize sim card, and it's still happening. I speak some Spanish so for simpler things I can go with it, but not for everything and it's getting really annoying.

Has anyone encountered this and know what's up?

Asked by mika.a.brown 6 days ago

Win 11 FF loses random passwords

For at least 6 months Firefox has been losing a random password at a random time. I keep FF updated and I use Windows 11 phone Sync.What could be causing this? Does anybo… (read more)

For at least 6 months Firefox has been losing a random password at a random time. I keep FF updated and I use Windows 11 phone Sync.What could be causing this? Does anybody else have this problem?

Asked by Roger C. 6 days ago

Page jumps back to the top on right/left click.

When I scroll down the page on MSN and try to open a link in a new tab the page jumps back to the top. It then opens a link of another article that I never right/left cl… (read more)

When I scroll down the page on MSN and try to open a link in a new tab the page jumps back to the top. It then opens a link of another article that I never right/left click on. I have my mouse set up to left click to open a new tab. Does not occur on any other sites.

It has been doing this for months now.

Asked by pete_scott2 1 month ago

Last reply by pete_scott2 6 days ago

Dev options

Hi guys, I have a dev (wannabe, im guessing) hacking and mounting root on my devices. At the moment hes using the web tools to sandbox communication, downgrade safety an… (read more)

Hi guys,

I have a dev (wannabe, im guessing) hacking and mounting root on my devices. At the moment hes using the web tools to sandbox communication, downgrade safety and write indexes (hes up to 22000) for Firefox.

Its probably just an AI bot. But how do i stop it? It becoming scary now as I know hes been through my wallets etc

Asked by jennyshipley 6 days ago

Britbox streaming

I used to watch Britbox.com on Firefox browser, but it won't come up anymore. AcornTV still works for me on Firefox. Now I have to go to different browsers to stream Br… (read more)

I used to watch Britbox.com on Firefox browser, but it won't come up anymore. AcornTV still works for me on Firefox. Now I have to go to different browsers to stream Britbox.com. After I fill out the Log In section, it just searches and searches, but never opens no matter how long I wait for it. What happened?

Asked by LeAnne 6 days ago

notification time

Hello, I receive a notification from a site that closes after 5 seconds, no matter what I do, I can't increase its open time, I changed dom.notofication.userintraction.en… (read more)

Hello, I receive a notification from a site that closes after 5 seconds, no matter what I do, I can't increase its open time, I changed dom.notofication.userintraction.enabled to true and increased the time in ease of access, still the problem isnot solved What should I do? i am using windows 7

Asked by itman888 6 days ago

Restart to update

Why is there so many restart to update firefox I have gotten them so many times in a week and sometimes twice a day. But checking the update history it doesnt show up as… (read more)

Why is there so many restart to update firefox I have gotten them so many times in a week and sometimes twice a day. But checking the update history it doesnt show up as so many updates.

Why is this happening?

Asked by Yew Ming Leong 6 days ago