Unhappy with latest update

Hi, I updated to the newest version this morning and found that it has delete all my bookmarks and delete all my saved data including login and password details to all th… (read more)

Hi,

I updated to the newest version this morning and found that it has delete all my bookmarks and delete all my saved data including login and password details to all the websites i use.

This is extremely annoying and makes me now not want to use your software. I got no warning about this, and it did not ask me to back up my data.

Asked by oliver.john10 1 day ago

I have a printer printing problem

when I select print FireFox opens in preview and it shows what I need to print except it skips the first page. It prints the header then skips to the next page to print t… (read more)

when I select print FireFox opens in preview and it shows what I need to print except it skips the first page. It prints the header then skips to the next page to print the rest of the subject. That waste's my paper, Edge and Chrome prints it all ok. Can you tell me what I can do to correct it? I tried to send the files but it wouldn't up load them.

Asked by Robert Walls 1 day ago

History - Recently closed windows does not have all of the windows I just closed

Hi, I'm running version 103.0.2 on Windows 11. I now can't just click and drag tabs around like I could before. Is there a way to do this? I also used to click and drag … (read more)

Hi,

I'm running version 103.0.2 on Windows 11. I now can't just click and drag tabs around like I could before. Is there a way to do this?

I also used to click and drag tabs out of the browser too and open a new window, which I quite liked... again, is there any way to do this?

While I was messing around I closed all of my open windows. When I opened Firefox again I only had 3 of my open windows, rather than the 5 or so before. Is there any way to open these again?

Thanks, Naomi

Asked by naomi.brown 1 day ago

Is it worth to activate these firefox options in aboutconfig?

browser.tabs.loadBookmarksInBackground media.autoplay.allow-extension-background-pages media.autoplay.enabled browser.tabs.loadBookmarksInTabs browser.tabs.extraDragSpace… (read more)

browser.tabs.loadBookmarksInBackground media.autoplay.allow-extension-background-pages media.autoplay.enabled browser.tabs.loadBookmarksInTabs browser.tabs.extraDragSpace layers.acceleration.force-enabled gfx.webrender.enabled layers.force-active

Also is there a way to see which options have been modified easily? And to reset them all?

Asked by klappa 1 day ago

FireFox Security issues for stealing cookies & passwords

Hi dear manager, I know a cyber security team related to military in my country are working on Security holes very badly. In these days there are many trojans and viruse… (read more)

Hi dear manager, I know a cyber security team related to military in my country are working on Security holes very badly. In these days there are many trojans and viruses out there. I am using FF latest update all the time & MalwareBytes & Eset both of them licensed latest versions. Just tell me can hackers steal my passwords & cookies and logged in sessions by opening a single web site in these days? Can they install an exe file in my pc through FF in silent mode without my permission? Imagine a news web site has some malicious codes. Can they steal data through this web site by just opening it?

Asked by helius.dev 1 day ago

Account tequeat

I received multiple emails on requesting an account with my email address from Canada. I did not make the request. Please cancel the account.

Asked by lnadeau73 1 day ago

Firefox takes a very long time to "become functional" and is slow/not responding

I reasonably (i.e. with evidence) suspect that my mid-2010 17" MacBook Pro computer has extremely bad malware (firmware infection or hardware trojan) on it. It may be irr… (read more)

I reasonably (i.e. with evidence) suspect that my mid-2010 17" MacBook Pro computer has extremely bad malware (firmware infection or hardware trojan) on it. It may be irrelevant, or it may not be. At some point in the past, I managed to find malware associated with my installation of Firefox through VirusTotal and a free program that is integrated with VirusTotal. I should be able to provide the allegedly infected files if needed.

It takes my version of Firefox up to at most about an hour and a half to "warm up" and become functional after starting. I have an add-in which doesn't fully "load up" during the "non-functionality time." The symptom in Firefox itself is that a new tab will be blank. Once I am able to create a new tab and it shows the shortcuts then I know that the browser is functional. I say functional, but the pages load slower than they probably should and very frequently the application doesn't respond and has the spinning beach ball.

Sometimes I get error messages that there is a problem with the connection. A ping in Terminal doesn't show any issue with my connection as far as the operating system is concerned. Gmail frequently has connectivity issues. The slowness of website loading itself appears to be an issue with the infected operating system. At least I have issues with Safari slow web page loading.

Asked by skweiler 1 day ago

Login Problems

1. I had problems logging in to a certain website with my account and my wife's account. Once I entered the credentials, the page asked me to accept a set of terms. When … (read more)

1. I had problems logging in to a certain website with my account and my wife's account. Once I entered the credentials, the page asked me to accept a set of terms. When I accepted the terms, the login screen was displayed again, starting the process all over.

2. I cleared history and the problem went away.

3. I am very surprised by this. Can something in the history cause this behavior?

Thanks.

Asked by shakervc 23 hours ago

Firefox will not let me log into Firefox????

On every device I own, on 3 different network types and multiple locations, "password123" (not my actual password) works. Logs me straight in. No issues whatsoever. I can… (read more)

On every device I own, on 3 different network types and multiple locations, "password123" (not my actual password) works. Logs me straight in. No issues whatsoever. I can log in, log out, uninstall and reinstall, no issues whatsoever. Suddenly, on ONE device, "password123" will not work. It's "incorrect" and yet, here I am still logging in and out using the "incorrect" password on 2 iPhones, a Galaxy phone, Ubuntu, Mac, and a work Windows PC. I had to make a whole separate freaking account just to post this question, because (brilliant work here) you HAVE to be logged into a mozilla account to ask them for help.

Yes I checked the username - several times, it's correct. Yes I cleared cache and cookies and history. Yes I tried uninstalling and reinstalling the program. Yes I made sure it was up to date. Yes I tried older versions of firefox. I even tried (thank heaven its a brand new laptop) completely wiping the entirety of the device and starting from out of the box brand new.

So is my password "password123" or do I now have new and unknown surprise passwords for every device I try to log in on?

Asked by impostermaple 23 hours ago

Lost Facebook content after refresh

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME… (read more)

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME REMOVE SET AS DEFAULT PROFILE LAUNCH PROFILE IN NEW BROWSER 2. Profile:MY NAME

  This is the profile in use and it cannot be deleted
  first line showing "yes"
  ONLY RENAME BUTTON AVAILABLE

I would go for the second since has my name on it and "it cannot be deleted, but, It doesnt have the "launch profile in new browser> I wish to hear from you before I do anything thanks

Asked by dona 22 hours ago

I cannot login to my account on a secured connection site

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all fa… (read more)

I cannot login to an important account on a secured connection site. The last time I logged-in successfully was in late May 2022. Later attempts, starting in July, all failed. I then proceeded to trouble shoot by clearing the History’s cookies, cache, Browsing and downloaded history, followed by deleting Site cookies and Site data. I ensured JavaScript, Cookies and third Party Cookies were enabled. The above steps did not fix the problem. I further checked that the CPU time & Zone was correct and I ran a Norton Security full system drive scan. I also Refreshed Firefox and reinstalled Firefox (I did not clear any Firefox related App Data profiles in Windows. Using the Edge Browser did not help. The Internet security options TLS 1.1 to TLS 1.3 boxes were all selected. There were no errors reported when accessing the site. The above steps did not fix the problem. To further investigate the problem, I clicked on the site lock icon next to the address field which showed the correct site information followed by another lock icon and the clause that the “Connection is secure. I then clicked on the adjacent > arrow, which opened a new dialog box displaying another lock icon followed by “You are securely connected to this site” and “Verified by: “Sample Ca2” certificate. I then clicked on the “More info” to open the “Page Info window” (Note: you can use the Firefox Browser Menu/Tools/Page info for the same results. At the top of the Page info window it displays the following four tabs: General, Media, Permission and the Security tabs. Clicking on the Security tab it displays the “View Certificate bar” amongst other things like Password etc., to view the site Certificate, which, in my case, was valid until 17 March 2023 23. 59. 59 GMT. Everything looked ok to me. I am using a desktop PC and the latest Firefox Version (103.0.2) and Windows 10 Home(x64) Version 21H2 (OS Build 1944.1899). I then called the site personnel and explained my problem of login-in. They told me that there were no problems with the account. They suggested I try to connect to the account using

a cell phone, which I did, and I had no problem connecting to the Account.

I deeply appreciate receiving anyone’s assistance. Thank you.

Danny 2022-08-14

Asked by DannyD 1 day ago

Last reply by DannyD 22 hours ago

Wall Street Journal not loading

I am a subscriber to the Wall Street Journal and last week Firefox stopped loading article comments. Now it has gotten worse and it only displays the first couple of line… (read more)

I am a subscriber to the Wall Street Journal and last week Firefox stopped loading article comments. Now it has gotten worse and it only displays the first couple of lines of an article and then the rest is faded away. I run Windows 11 Home, version 10.0.22000, Build 22000 The Wall Street Journal works just fine, both the articles as well as comments, in Google Chrome. How do I fix this?

Asked by spreuvi 22 hours ago

Why does Yahoo Mail close right after I open an attachment (pdf, jpg, Word, Excel, etc.) only on Firefox?

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June … (read more)

Right after I open or save an attachment from Yahoo Mail while using Firefox, Yahoo Mail closes all of a sudden. This just started happening about 2 months ago, in June this year. I don't think I changed any settings.

Asked by edkurtzman 20 hours ago

uBlock Origin on msn.com

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to … (read more)

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to use the element picker or element zapper, the entire page is selected when I hover.

I'm a novice using Firefox (up-to-date and also the latest version of uBlock Origin. uBO does work on other websites. Trying to report the problem on GitHub has not helped.

I'm on a Win 10 Pro 64 bit PC.

Thank you!

Asked by Harster 18 hours ago

Receiving Emails in Foreign Language

Hi - not sure where to put this, but I am receiving emails in Italian, when my Language settings, both on my desktop and mobile settings are English. I am specifically re… (read more)

Hi - not sure where to put this, but I am receiving emails in Italian, when my Language settings, both on my desktop and mobile settings are English.

I am specifically receiving the "New access to Firefox for Android" emails.

All in Italian.

I'm raising this support ticket from my desktop - not my phone.

Regards, Rob

Asked by Fasa 17 hours ago

Major sites blocked by Facebook Container

Not able to interact with major sites like Verizon and Blue Cross Blue Shield. Today, I was not able to look at my Verizon account. The browser kept switching to a Facebo… (read more)

Not able to interact with major sites like Verizon and Blue Cross Blue Shield. Today, I was not able to look at my Verizon account. The browser kept switching to a Facebook container even when I selected it to override. At times, it blocks logins, or doesn't allow a login button to activate, so I have to use Chrome. I'm getting to the point where after years of loving this browser, I'm seriously considering using Chrome. What is going on, Firefox??????

Asked by rsr.reader 17 hours ago