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Locking this thread.Please continue here: [/questions/1424706] My computer use to start up in Yahoo, now it starts in Google, and I have to open Yahoo from Google. How do… (read more)

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My computer use to start up in Yahoo, now it starts in Google, and I have to open Yahoo from Google. How do I get it back to starting up in Yahoo?

Asked by gar722 21 hours ago

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Thunderbird appears to have deleted emails from server!

continue in /questions/1424778 in Thunderbird section. Having used Thunderbird for some time, I installed it on a new PC, and found that virtually all my emails on a pa… (read more)

continue in /questions/1424778 in Thunderbird section.

Having used Thunderbird for some time, I installed it on a new PC, and found that virtually all my emails on a particular account seem to have been deleted, despite the app being set up to retain them. I checked on the webmail (BT) and they have gone. The account is set up as IMAP - as is another account on the same server, which seems OK. BT won't engage with me on this as they "don't support third party apps" I assume that 3 years worth of important client history is gone for ever? Can anyone suggest what I did wrong, or is this a software failure?

Asked by grayfor 21 hours ago

Last reply by grayfor 4 hours ago

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No screenshot capability - unable to display tools on the toolbar

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1352314. Please follow up there, thanks.] Thanks Cor-el for replying with advice on how to use abou… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1352314. Please follow up there, thanks.]

Thanks Cor-el for replying with advice on how to use about:config to ensure the screencapture was toggled correctly. It wasn't and I corrected that. Now I have the icon in the toolbar and on the right click menu but when I attempt to use them all I get is a popup menu with a large black X in it and nothing can be done with it. Also, on the toolbar items that are added to it all appear in the overflow and there is no way of getting them to appear on the screen by reducing the size of the search bar. I've been using firefox ever since it first appeared and I've never had problems like this before.

Asked by zzzallan 1 year ago

Last reply by Bithiah 1 year ago

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Google and privacy

Everytime I look for something in google it keep asking my preferences. Is it possible to "store" preferences for google so that it does not ask everytime? Thanks! … (read more)

Everytime I look for something in google it keep asking my preferences. Is it possible to "store" preferences for google so that it does not ask everytime?

Thanks!

Asked by giulio.sandini 1 year ago

Last reply by cor-el 1 year ago

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Cookies

Hi Guys Firefox does not remember logins!I know it is controlled by cookies and I have sought help here a few days ago. No matter what I do and what I change I cannot … (read more)

Hi Guys

Firefox does not remember logins!I know it is controlled by cookies and I have sought help here a few days ago.

No matter what I do and what I change I cannot get it save logins like to Brisbane Times .com.au which is set for my home page. I can go back and it will save the login but when I close a document or when the BT homepage renews it will not keep my login (Edge does). Every time I log into Twitter I have to log in again. The enhanced tracking is off for this site but no matter what I change I don't seem to be able to get it to remember my logins. I know this is cookie related so just don't seem to be able to get the combination. I have tried to follow all the FF help menues but to no avail. I would appreciate a step by step what to do if that is possible

Asked by barnesjk 1 year ago

Last reply by barnesjk 1 year ago

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New pages don't load correctly

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this … (read more)

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this happening? I want the page to open at the top, please - as it always used to.

Asked by Scotch 1 year ago

Answered by FredMcD 1 year ago

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BUMP: Why does alternate search engine select ("This time, search with...") require extra action?

Original post: https://support.mozilla.org/en-US/questions/1315759 I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed an… (read more)

Original post: https://support.mozilla.org/en-US/questions/1315759

I wanted to bump this as I never received a satisfactory answer for the reason behavior was changed and it is still something that feels like a UX regression.

Asked by wheelofiron 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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I need help figuring out why sync between PC's is not working correctly

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and whe… (read more)

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and when I logged onto my account my FF stayed the default color. This never happened before, and as I turned and looked at my old desktop I saw that it too now had the wrong theme. So I went into my kitchen were I have my laptop set up (it just upgraded itself to win 11 and I am using it as a training tool) the FF on it was no longer appearing correctly.

I have since spent 30 some hours uninstalling/reinstalling FF/ deleting my profile, remaking my profile, re-deleting my profile and making another new profile using a different email and when I install FF on ANY OTHER pc it will not load correctly, especially themes and add ons.

What the hell is causing this and how do I fix it??

On every PC I used my Revo Uninstaller Pro to uninstall FF including file remnants and then meticulously scrubbed repeatedly each PC for any leftover registry and file remnants, and then I used my file eraser program to wipe all the file slack.

If this is going to be an issue why have FF ? I spend enough time now keeping Edge disabled and dont want my fav primary browser to become a "High Maintenance" browser having to spend time EVERY TIME I TURN ON MY PC fixing this, repeatedly. Its like having to add water to your cooling system every time you start up your car before you can use it.

Any help would be enormously appreciated.

The trouble shooting information below is for the first install tonight after getting home and making the newest profile and it is seemingly staying correct, the next install on my laptop is incorrect, it has one deleted theme installed yet is "using" the default theme and the correct theme I picked is not even showing.

Asked by rbrtmac 1 year ago

Answered by rbrtmac 1 year ago

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refreshed browser

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anythi… (read more)

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anything. The website help desk that i tried opening verified password asked which browser and still it wouldn't open when putting correct information password and user name in. Any suggestions? I didn't do anything different and thought it was the website but i'm member and nothing's changed on their end.

Asked by joe2look 1 year ago

Answered by joe2look 1 year ago

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AOLattachments not opening

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enh… (read more)

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please

Asked by DavidWalker 1 year ago

Last reply by cor-el 1 year ago

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Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (read more)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Asked by Michael Rohwedder 1 year ago

Answered by Chris Ilias 1 year ago

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v. 100.0 (64-bit Windows 10) hangs with disk access

Ever since the Firefox upgrade to v100.0 (Win10 64-bit), Firefox locks up whenever it spawns a new, external process. This happens most frequently whenever the website to… (read more)

Ever since the Firefox upgrade to v100.0 (Win10 64-bit), Firefox locks up whenever it spawns a new, external process. This happens most frequently whenever the website to which I'm connected (doesn't matter which one) attempts to print or read in a file on the hard drive. This is especially true for email sites, where these functions are most often called from within FireFox. No error code appears and it's not immediately evident that Firefox even has an issue. It just becomes completely unresponsive. I have to call up the Task Manager and kill the Firefox tasks to exit. When I reinvoke Firefox, it restarts the tabs I had open at the time I killed it. This never happened before v100.0, and does not happen in any other browser. I have a friend with a Windows 10 machine who has exactly the same problem.

Any suggestions?

Asked by Dylan Paine 1 year ago

Answered by Dropa 1 year ago

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using chrome(came with computer) will not download firefox

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept passwor… (read more)

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept password I called DiscountcomputerDepot.com help and they helped me to restart and they told me they would have to reinstall windows from computer. So I lost all my programs. when it restarted said would have to update windows. I have tried multiple locations and get this same message This download.mozilla.org page can’t be foundNo webpage was found for the web address: https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US&attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9ZWRnZSZ2aXNpdF9pZD0obm90IHNldCk.&attribution_sig=c3e7484d24556be08270fa603b3ed24cad53bd6caaec3f9e3f355d5c37300daa HTTP ERROR 404 Please help ,I have only use firefox since I had a computer , about 25 years. Many thanks Jack Terry. [email removed from public]

Asked by jact363 1 year ago

Answered by James 1 year ago

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No PDF handling options in Firefox 99

Dear Madam or Sir, since updating to Firefox 99, we are unable to view PDF files in Firefox, because we are unable to select how to handle PDF files in the settings, cf.… (read more)

Dear Madam or Sir,

since updating to Firefox 99, we are unable to view PDF files in Firefox, because we are unable to select how to handle PDF files in the settings, cf. 1.PNG We don’t have any enterprise policies enabled except for disabling updates, cf. 2.PNG. We tried disabling hardware acceleration, but it did not help, cf. 3.PNG We tried safe mode and an empty user profile, both to no avail.

This problem seems to be irrespective of the user profile because when I roam my user profile to a machine with FF 93 ESR, there is no issue and I can view PDFs in the browser.

Is there any suggestion how to return the built-in PDF viewer?

Thank you very much in advance!

Best regards

Victor

Asked by mail1155 1 year ago

Answered by mail1155 1 year ago