Firefox Community Forum

Remote server returned '550 5.7.705 Service unavailable. Access denied, tenant has exceeded threshold. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 S(7136) [PH7PR22MB3987.namprd22.prod.outlook.com 2023-08-14T19:36:41.239Z 08DB9C99E27B1A5D]'

Every send address does this.

When I open a website, the message "Firefox is already running" comes up every time. Task manager says nothing is currently running. I have to click "close Firefox every time I go to a website. Can you help? Thanks Alan Murray

I am having an issue in browser like most of the times when try to open sites even sometimes my own cavity back irons site the browser giving error "wait or close page" like this & sometimes browser crash suddenly and reopen. Why it's happens? kindly let me know the solution. Thanks.

I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208)

I notice whenever an update is pending (the green dot appears in the icon for the "Open Application Menu"), FF becomes unresponsive in a way. When it happens: It does not totally freeze. I can select/switch between existing tabs & scroll thru their pages. I can close tabs. I can open a new empty tab. But I can't load or refresh any pages. The only fix is to do the update, and re-launch.

Since the developer edition gets updated frequently, it is a pain.

I like the Developer Tools! But... How can I scale back the FF "update frequency", or "change the channel", so updates are, like monthly at most?

thank you.

Please fix the abovementioned problems,make a browser bit faster,improve the consistancy of the browser so that it will stop crushing.Please make it stop alternating or change mail pages.

Since updating to OS Ventura 13.3.1 Firefox crashes 10 seconds after opening. Trying to open in troubleshoot mode doesn’t help, neither did a clean reinstall of the application. Meanwhile the browser still works on my iPhone and an older laptop running Monterey.

Here is the crash report:

AdapterVendorID: 0x106b AvailablePhysicalMemory: 295157760 AvailableSwapMemory: 1073086464 BackgroundTaskMode: 0 BuildID: 20230424110519 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1682808343 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true ExperimentalFeatures: devtools.inspector.compatibility.enabled GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 1 GraphicsNumRenderers: 1 HeadlessMode: 0 IPCMessageName: PBackgroundLSSnapshot::Reply_LoadKeys IPCMessageSize: 367609588 InstallTime: 1682716096 MacAvailableMemorySysctl: 64 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1682808313 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: MOZ_CRASH(IPC message size is too large) Notes: FP(D00-L1000-W0000000-T010) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 540672 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 37 StartupCrash: 0 StartupTime: 1682808313 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"aarch64","buildId":"20230424110519","version":"112.0.2","vendor":"Mozilla","displayVersion":"112.0.2","platformVersion":"112.0.2","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"22.4.0","locale":"en-GB"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":3840,"screenHeight":2160,"scale":2}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"unused"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":"Mac14,3","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-GB"],"regionalPrefsLocales":["en-GB"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.fixup.alternate.enabled":false,"browser.search.region":"AU","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.startup.page":3,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.showSearchSuggestionsFirst":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"media.gmp-gmpopenh264.lastInstallStart":1679729012,"media.gmp-gmpopenh264.lastDownload":1679729013,"media.gmp-gmpopenh264.lastUpdate":1679729013,"media.gmp-manager.lastCheck":1680847314,"media.gmp-manager.lastEmptyCheck":1680847314,"network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"other-Ecosia Search","defaultSearchEngineData":{"loadPath":"[addon]{d04b0b40-3dab-4f0b-97a6-04ec3eddbfb0}","name":"Ecosia Search","origin":"invalid"}},"profile":{"creationDate":16545,"resetDate":18708},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19471,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18701},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19471,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18701},"webcompat@mozilla.org":{"version":"112.1.0","scope":1,"type":"extension","updateDay":19471,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18701},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19471,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18736}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18708,"updateDay":18708},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2557.0","userDisabled":false,"applyBackgroundUpdates":1}}},"services":{"accountEnabled":true,"syncEnabled":true},"experiments":{"bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"2148c854-eb57-4e43-b788-f4eb67176630"},"bug-1766618-rollout-disable-websocket-over-http2-release-91-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"52450fa0-62fd-45ae-b439-696a28588d03"},"bug-1796197-rollout-crlite-release-107-108":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"33330e95-0f75-4d2d-a948-9667e14a6ad7"},"bug-1802286-rollout-fix-webcompat-shim-breakage-release-103-107":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"d7ad24bf-aeca-4f4b-83ee-705e4f73ca53"},"bug-1828180-pref-disable-background-task-on-macos-release-112-112":{"branch":"disabled","type":"normandy-exp","enrollmentId":"2b1f322c-8ac2-4908-a31b-a36ef2f23703"}}} Throttleable: 1 TotalPhysicalMemory: 8589934592 URL: https://www.mozilla.org/en-US/firefox/112.0.2/whatsnew/?oldversion=111.0.1 UptimeTS: 29.458333333333332 UtilityProcessStatus: Running Vendor: Mozilla Version: 112.0.2 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

I have recently reinstalled windows and then installed Firefox. When I go to settings then click on an item Firefox freezes.

I have uninstalled and reinstalled (with revo uninstaller) but it still happens.

Would appreciate suggestions.

Your new update, like your last several suck. It is sssllllooowww to load most webbsites. Watching a video is frustrating, pausing every few secons. I am SICK OF EATCHING THAT WHEEL GO ROUND AND ROUND. What is most frustrating is your damned "Update" looser, piggy-backed of of a windows update. I DID NOT want an update, because you idiots cant create a update that doesnt screw up every aspect of peoples browsing or interne5 experience. To m,ake it worse, you cowards hide. There is no way to contact a HUMAN, your help is a bunch of questions that are never answered by [redacted]. Since nobody can write a workable update, Get a job at a fast food joint, and hire people who give a damn, an can actually write something that [redacted] WORKS!!!!!!! I'm on my second ay trying to un-[redacted] your mess. How about sending me an email with a contact to a human with a functional brain. People should NOT have to spendd ays fixing an update that is worse than a virus.

Contact me @--[email address] OZR [telephone number]

Today firefox can't lunch at all, I made a clearing, also reinstalling (but not "clear" reinstall). There is no any crashes or crash reports, it just doesn't launch

Hi! So, I don’t really know what I did but I tried opening Firefox and it says Your Firefox profile cannot be loaded. It may be missing or inaccessible.. I tried reinstalling it and it shows the same error. How do I fix this?

An example of the problem: Firefox does not rnder the page https://www.ebay.co.uk/itm/164957094349?_trkparms=amclksrc%3DITM%26aid%3D1110013%26algo%3DHOMESPLICE.SIMRXI%26ao%3D1%26asc%3D238391%26meid%3D7ab2984ab89c490d9d19c64154175f61%26pid%3D101195%26rk%3D5%26rkt%3D24%26sd%3D402300560285%26itm%3D164957094349%26pmt%3D1%26noa%3D0%26pg%3D2047675%26algv%3DSimplAMLv5PairwiseWebNoToraCoCoViewsNoHighIdfOrSortByFinalScoreBlenderWithPromotedViewItems%26brand%3DUnbranded&_trksid=p2047675.c101195.m1851&amdata=cksum%3A1649570943497ab2984ab89c490d9d19c64154175f61%7Cenc%3AAQAGAAABQJxAynw2%252BiqzPDrRSEdA1OtGPHECjXiPIHTAGGaFXyfAhhOOcI0evIqLAV5dzxfkWlXm6ww1t0P09GMtcbSuFZjf5HidAoI3BLEE5q9IzcpZf1TZn1%252BLTOgqc1OD9sLjUiICuetx8VnxmROZ45L3noIgk65aQJuCoPA0d32OWfO52LE5XKsl22M11N9hzVfwHgluh%252F5HKiKhVl5Tsx0wb0b0dE30VWGeE6KisowiOj70Bzel9x4sBW7H8CN3vmNB2XZxJ3WwTx5I56fEAax5jK2zMEYDr0au%252Fk%252FCwLpDP%252BFvJPj2%252BRIxUzguSZgC5le17lkTY6CuGTF9xYRefAzw8ks%252FtcGsNkPKFb7ZfNXkOLe1k28NQbsvOuhPVcLk1pb3Joal6Ssw3egfQv4HF3D4vL6v6k1xWnbVepvH8lGXPENE%7Campid%3APL_CLK%7Cclp%3A2047675&epid=23034767275

properly. A lot of the text comes out in very narrow columns. The problem happens quite often on eBay. Chrome does render it properly. Could you please look into this? Thanks, Jon

Hi,

I've noticed since the latest update, when click on a link or search for something, there is a delay.

Is there anything I can do but it doesn't happen to all sites but annoying.

This doesn't happen with Chrome.

How can Mozilla help? STOP INTENTIONALLY RUINING ALL USE OF FIREFOX, THEN LEAVE ME WITH NOTHING BUT A CHAT BOX AFTER MOZILLA RUINED THE BROWSER. On16/March/2023 Microsoft stated this PC was fully up to date, so please don't bother blaming the PC when it was the FORCED update that broke this browser.

I made a fack saved login called ilove123.com

and i had the password be 123

i then clicked the three bars selected help selected more troubleshooting information and selected open folder of my profile

i selected loginsjson searched for ilove123 and it was found

i then removed the saved login ilove123.com

and i repeated the process of reopening profile folder

i selected loginsjson lookked for the login it was not there

but when i selected loginsbackupjson

it was there!

which can only mean my login that i accidently deleted is also in the loginsbackjsonfile of my current profile

but how do i decrypt it?

i have just downloaded Firefox and i go to open in and it flashes open an close immediately. the occurs every time that i open the program. i have reinstalled it multiple times to see if that's the issue, used the Microsoft store to download it, the website, i tried to get the beta that didn't help and i was just wondering what the issues was and wondering if you could. i looked in the error message folder as well and its empty.

Managing Firefox bookmarks has become impossible as of 12/1/23. Browser freezes up and then task manager shows multiple instances of FF open.

No help is available anywhere. Community blames the user, mocks the poster, blames PC configuration when nothing was changed. Only offers impossible to understand instructions. Help topics don't help at all.

Why is Firefox freezing and crashing as of 12/1/23?

Where can one get help?