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New pages don't load correctly

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this … (read more)

When I open a new page on a site and the new page includes an ability to comment at the end of the article, Firefox automatically opens at that point. How do I stop this happening? I want the page to open at the top, please - as it always used to.

Asked by Scotch 1 year ago

Answered by FredMcD 1 year ago

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Deleted web browsers

I inadvertently (Stupidly!) deleted all web browsers on my spare computer. I re-installed Firefox on that computer but still cannot get web access. What can I do? … (read more)

I inadvertently (Stupidly!) deleted all web browsers on my spare computer. I re-installed Firefox on that computer but still cannot get web access. What can I do?

Asked by roland39 1 year ago

Answered by FredMcD 1 year ago

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When I use gmail in FFx some emails don't fully open and display their contents.

When I use gmail in FFx some emails don't fully open and display their contents but they do when I use MS Edge browser. Office Depot/Office Max sales emails in particular… (read more)

When I use gmail in FFx some emails don't fully open and display their contents but they do when I use MS Edge browser. Office Depot/Office Max sales emails in particular just open to show the Office Depot name, with no content below it. But when viewed in Edge everything works- the email displays everything that's on sale.

Asked by ZimmyZoBar 1 year ago

Answered by ZimmyZoBar 1 year ago

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In my browser is a pic of an ugly man. When you click on him it says Browser is under remote control (reason:De

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone numb… (read more)

That ugly man in the browser won't let me enter websites or pages within the website ,like sweepstakes entries on Cabela's website for example. My numbers are [phone number]. Michael Lodsin When I open Firefox, there are 3 or 4 blue screens pop up to make excutible orders to my computer, I always click them off. but they we not always there. Is someone using my computer from afar, or worse tracking my keystrokes or monitoring me ?

Asked by nocowfarm2001 1 year ago

Answered by FredMcD 1 year ago

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picture dowload on Firefox 94.02

I got Firefox 94.02 just some days ago, it changed from 94.01. Until the change all was in order, since I can`t dowload pics as JPEG or PNG anymore directly, but 94.02 fo… (read more)

I got Firefox 94.02 just some days ago, it changed from 94.01. Until the change all was in order, since I can`t dowload pics as JPEG or PNG anymore directly, but 94.02 forces me to donload as WEbP, which inconvenient. Can somebody offer help, or at least an idea how to fix this issue?

Asked by pilgrim901 1 year ago

Answered by Terry 1 year ago

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Some images dont upload/downlaod correctly

Basically what happens is that some images download and upload as a mess of vertical stripes. One of the images is what happens when i try to change my pfp on my email, a… (read more)

Basically what happens is that some images download and upload as a mess of vertical stripes. One of the images is what happens when i try to change my pfp on my email, and the this (i couldnt get the image to upload here) is what downlaods when i hit share here.

Asked by Vit.pokorny-22 1 year ago

Answered by cor-el 1 year ago

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Help With Auto Populate

Several weeks ago I submitted a problem I am having with "Auto Populate" to the community and never heard one word back...I was nice and calm and sweet... Was there some… (read more)

Several weeks ago I submitted a problem I am having with "Auto Populate" to the community and never heard one word back...I was nice and calm and sweet...

Was there something wrong with my submission?

Thank you

David Rodwell ... ...

edited private details from public and search/spam bots view on this community forum.

duplicate of https://support.mozilla.org/en-US/questions/1359819 -Andrew

Asked by david552 1 year ago

Last reply by FredMcD 1 year ago

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Not compatible with software

I have been using Software Pursuits (Visual Pursuits) for many years which is software used by many camera clubs to assist in judging images and enables clubs to communic… (read more)

I have been using Software Pursuits (Visual Pursuits) for many years which is software used by many camera clubs to assist in judging images and enables clubs to communicate with one another. Lately, Visual Pursuits does not recognize me as a member.....especially when communicating via email. As secretary I send out reports to many members but I am excluded in receiving those emails as the sender or cc. Are there any settings which is preventing that. I have no other problems using VP....it is only when I communicate via email. Would welcome any questions or suggestions. Thank you.

Asked by condogal 1 year ago

Answered by FredMcD 1 year ago

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I cannot find where a folder is located

I cannot find a folder in Bookmarks. When I edit a bookmark I see the folder it in. It is actually a sub folder. I know it is a sub folder of another folder but I dont kn… (read more)

I cannot find a folder in Bookmarks. When I edit a bookmark I see the folder it in. It is actually a sub folder. I know it is a sub folder of another folder but I dont know what the parent folder is. I want to keep related bookmarks together. I can navigate to one web page in the sub folder from memory so I can see the folder it is in but have no way of determining the parent folder.

Asked by bygeorgejr 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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search bar

I set up firefox to use the search bar, and the first time I used firefox I typed into the search bar and it worked that way; however, each time thereafter when I typed i… (read more)

I set up firefox to use the search bar, and the first time I used firefox I typed into the search bar and it worked that way; however, each time thereafter when I typed into the search bar the text appeared in the address bar. I have tried resetting the selection without success. Any suggestions?

Asked by lannex 1 year ago

Answered by Terry 1 year ago

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Changes to bookmark management in FF 94.0.2

Prior to FF 94.0.2 saving a bookmark opened an option to select the folder in which it was to be placed. With 94.0.2 the bookmark is saved directly to the last folder sel… (read more)

Prior to FF 94.0.2 saving a bookmark opened an option to select the folder in which it was to be placed. With 94.0.2 the bookmark is saved directly to the last folder selected with no option to select a folder. I have to perform an extra action immediately to edit the bookmark location. If this isn't done before closing the tab I have no way of finding the bookmark again. Please revert

Asked by davivid 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Boot up issue

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the ne… (read more)

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the next boot and wastes a bunch of time.

Asked by fishn.jim2 1 year ago

Answered by FredMcD 1 year ago

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General Browsing

Dear Firefox: When ever I try to search for a general topic (e.g. apples), I receive the following error message: "The page isn’t redirecting properly Firefox has detec… (read more)

Dear Firefox:

When ever I try to search for a general topic (e.g. apples), I receive the following error message: "The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

This problem can sometimes be caused by disabling or refusing to accept cookies."

I believe that have enabled cookies but I always receive the same message above. Could you please help me solve this problem? Thanks. ...

Asked by ron.kobylnyk 1 year ago

Answered by Amelia 1 year ago

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firefox keeps freezing

lately firefox has been freezing or without warning just shuts down. any special reason? according to 'about' it is most current at 94.0.2. i have refreshed and it sti… (read more)

lately firefox has been freezing or without warning just shuts down. any special reason? according to 'about' it is most current at 94.0.2. i have refreshed and it still happens. i clear cookies & cache every night. no others use my wifi. i cannot figure it out. i am using W11, but i got that more than a month ago and only the past few days has this been happening. i am out of ideas on what could be the problem. any suggestions?

Asked by sisterkate1950 1 year ago

Answered by jonzn4SUSE 1 year ago

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Cannot logon to Chase Online Banking since going to FF 94.0.2

Since upgrading to FF 94.0.2, I cannot logon to Chase Online Banking. The site texts me a code which I then enter and receive a message that part of the site does not see… (read more)

Since upgrading to FF 94.0.2, I cannot logon to Chase Online Banking. The site texts me a code which I then enter and receive a message that part of the site does not seem to be working. If I use Edge, I can get in without a problem. I went into troubleshooting mode and it let me logon without a problem, but returning to normal mode repeats the problem. Using private mode does not work either. I'm not sure what is going on here and any suggestions would be appreciated.

Asked by Mike Schmieg 1 year ago

Answered by Mike Schmieg 1 year ago

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uninstalled firefox due to error message that didn't go away with restart

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came b… (read more)

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came back every time blocking opening firefox. I tried to restart it, but the same blocking message reappeared. I then uninstalled it and all my files disappeared, of course. I've today reinstalled it, but no history, etc.. How can I get my original web files back? Do you have a 30 day grace period where any file can be restored like the one Microsoft has? Can I get my webfiles back at all? Please help. tmr W10 64bit

Asked by torrasmussen 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago