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reply to email

jscher2000 Tried to reply to your email. It has not return. Here is a copy of report you requested. It is different from what you sent me. > Task: invalidateCach… (read more)

jscher2000

Tried to reply to your email. It has not return. Here is a copy of report you requested. It is different from what you sent me.

> Task: invalidateCaches - Unable to invalidate caches > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

I still have no bookmarks. I have restarted the computer a number of times. I also renamed the places.sqlite adding a 1 after places as it said in other directions. I have also refreshed.

Yesterday, I uninstalled Firefox and reinstalled after receipt of your response. It said all cookies, history, bookmarks etc transferred successfully. However, I keep getting the message “ and Bookmarks and history systems will not be functional because one of Firefox’s file is in use by another application. Some security software can cause the problem. I use McAfee, I’ve always used it. I have not changed it.

I did not do anything with favicon file as I don’t know what to do, I understand you can delete that. If there is a list of more than one, then what do I do.

As I indicated, I an NOT a technical person.

Please advise.

Thanks.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by izzybizz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Google and privacy

Everytime I look for something in google it keep asking my preferences. Is it possible to "store" preferences for google so that it does not ask everytime? Thanks! … (read more)

Everytime I look for something in google it keep asking my preferences. Is it possible to "store" preferences for google so that it does not ask everytime?

Thanks!

Asked by giulio.sandini 1 year ago

Last reply by cor-el 1 year ago

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Firefox 93 freezes

Since the upgrade to version 93 many times Firefox freezes (blue circle moving on screen) and the complete screen is filled with the browser in such a way that the Window… (read more)

Since the upgrade to version 93 many times Firefox freezes (blue circle moving on screen) and the complete screen is filled with the browser in such a way that the Windows tray is not visible. This is particularly being done when several pages are open in the browser simultaneously. Sometime after this freeze the browser closes itself without any notice. This is rather annoying when I am in the middle of a work.

Here are the details of my OS: https://pastebin.mozilla.org/DkNG2o5X

Please find attached a picture what can be seen when the above freeze happens.

Asked by kadocsa.krisztian 1 year ago

Answered by Paul 1 year ago

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Firefox 93 Way Too Slow!

Got the "new & improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's… (read more)

Got the "new & improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's using about 15GBs of RAM, and while I still have plenty on-hand, it's barely functioning! Come one, what's going on, will this browser ever just work?

Asked by StevenCee 1 year ago

Last reply by Paul 1 year ago

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Firefox help directing me to odd website

Clicking on Firefox "Help" directed me to an odd "Crowdicity" website. This is rather worrying and makes me feel that I can't trust the browser's security anymore. Rega… (read more)

Clicking on Firefox "Help" directed me to an odd "Crowdicity" website. This is rather worrying and makes me feel that I can't trust the browser's security anymore.

Regards,

BarbaraD

Asked by BarbaraD 1 year ago

Answered by TyDraniu 1 year ago

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all past tabs open when open window

Firefox 93.0 OSS 11.5.2 When i open a window the past 80 tabs openl to use, I need to R clic the tab on the left and "erase all tabs to right" screen shot show … (read more)

Firefox 93.0 OSS 11.5.2

When i open a window the past 80 tabs openl to use, I need to R clic the tab on the left and "erase all tabs to right"

screen shot show

Asked by jrhmdtraum 1 year ago

Answered by cor-el 1 year ago

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deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY FIREFOX /MOZILLA SUPPORT i would like your assistance with deletion of firefox account with the email address [email address] needed as i have no longer got a… (read more)

GOOD DAY FIREFOX /MOZILLA SUPPORT i would like your assistance with deletion of firefox account with the email address [email address] needed as i have no longer got access to it

Asked by donovangregg 1 year ago

Last reply by Paul 1 year ago

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Importing Baaokmarks from Google

Hi. I tried to import my bookmarks from Google to Firefox (on a Mac) as per the instructions but no joy. I followed the process and at the end it says that the process wa… (read more)

Hi. I tried to import my bookmarks from Google to Firefox (on a Mac) as per the instructions but no joy. I followed the process and at the end it says that the process was successful, but when I look in the Manage Bookmarks area (and everywhere else), the bookmarks are not there. Help please.

Asked by baldrick08 1 year ago

Answered by Bithiah 1 year ago

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Firefox Suggest

Back to Firefox after a few years away, I like the feature Firefox suggest, however, it opens up and switches to the site selected when selected, (middle button), is ther… (read more)

Back to Firefox after a few years away, I like the feature Firefox suggest, however, it opens up and switches to the site selected when selected, (middle button), is there a way to open these in the background. Any help would be much appreciated.

Asked by xxxnevsxxx 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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website logins

firefox logs me into a particular site even though save passwords is turned off and none are listed as saved. this happens even after closing firefox and opening a new wi… (read more)

firefox logs me into a particular site even though save passwords is turned off and none are listed as saved. this happens even after closing firefox and opening a new window. i logged in last week to this site, and opened it today and its still logged in.

Asked by Gieto 1 year ago

Answered by cor-el 1 year ago

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Firefox Passwords using Browser Firefox Lockwise

Hi, I receive your emails on security (How to avoid wire fraud, spot spyware, smash spam and more) and my concern is holding all my passwords in Firefox Lockwise on my W… (read more)

Hi,

I receive your emails on security (How to avoid wire fraud, spot spyware, smash spam and more) and my concern is holding all my passwords in Firefox Lockwise on my Windows devices which are synched. If someone or some process gains access to one of my PC's they would also I presume gain access to all my passwords. Is this true? If so, can I implement password access to my Firefox Lockwise passwords on Windows machines?

Thanks for your thoughts and hopefully reply.

best regards, Terry

Asked by terry_morrison 1 year ago

Answered by cor-el 1 year ago

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Cannot Start Download By Single Click Anymore

Hi, It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing h… (read more)

Hi,

It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing happened (Normally I think dialog about if open or save/when to save should pop up). I also try other way to open the link then: 1. If I try to open a new tab on link, then a empty tab was opened (as attached image). 2. If I right click the link and click "Save Link As..." then it will pop up the save folder selection dialog.

I hope to have any suggestion to fix this issue. Thanks in advance for any support.

Asked by Black Cat 1 year ago

Answered by Black Cat 1 year ago

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Looking for Library file in Mac Library/Application Support that Time Machine can use to restore tabs lost in crash

Hello, I wrote in about an hour ago, but clicking Submit resulted in a blank page - no acknowledgement or notice from you in email since. Pls forgive if you get this twi… (read more)

Hello,

I wrote in about an hour ago, but clicking Submit resulted in a blank page - no acknowledgement or notice from you in email since. Pls forgive if you get this twice.

I was clearing Recent History when FF crashed and lost many important open tabs. This happened with V. 93.

I back up daily with Time Machine. I'm wondering if there's a file in Application Support or elsewhere it can restore to bring the tabs back?

System profile attached.

Any help appreciated. Peter

Asked by Gemwriter 1 year ago

Last reply by cor-el 1 year ago

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Updated to 94, click-to-select in URL and search bar not working

I'm on an Mac Big Sur and after updating today to Firefox 94, the usual behavior of being able to click once in either the search bar or the URL block to select all the t… (read more)

I'm on an Mac Big Sur and after updating today to Firefox 94, the usual behavior of being able to click once in either the search bar or the URL block to select all the text is no longer functioning.

This is not a small inconvenience, but a major issue for me.

Do others on MacOS have this problem? Do others on other OS have it? I am assuming (hoping) that it's merely a key in about:config that's been flipped, but don't know for sure.

Any help is gratefully appreciated. Thanks.

Asked by Derring Do 1 year ago

Answered by Derring Do 1 year ago

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Synchronization Settings

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it ch… (read more)

Is there a way to undo and Synchronization that Hinders my Bookmarks Majorly? I was on my Laptop and i had an old recovery backup go thru and when i sync to fix it, it changed my most recent settings and i lost all my Bookmarks.

Asked by m.cooley475 1 year ago

Answered by m.cooley475 1 year ago

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weather location

In the last few weeks I have not been able to reset MY location for the weather. I am in Red Deer and the location is locked at Fort Saskatchewan, where I have never been… (read more)

In the last few weeks I have not been able to reset MY location for the weather. I am in Red Deer and the location is locked at Fort Saskatchewan, where I have never been! I know it should be a simple fix but even Geek Squad was not able to change this and they even uninstalled and reinstalled Firefox. I took my computers to Best Buy to give them the run down and as soon as they opened up the default location said Red Deer! They are only a few blocks away and I was relieve that it worked. At home it immediately came up as Fort Sask again. This is just an annoyance but I like to use Firefox as my browser. Any suggestions?

Asked by walsh313 1 year ago

Last reply by FredMcD 1 year ago