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Where is the "reply" box located???

Your robot gave me instructions to help load my crash reports, but I'm unable to locate a "reply" box in that window. Also, I have no crashes with the "BP" in front of t… (read more)

Your robot gave me instructions to help load my crash reports, but I'm unable to locate a "reply" box in that window. Also, I have no crashes with the "BP" in front of them as he said to look for...

Asked by Barb 1 year ago

Last reply by cor-el 1 year ago

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Bare pages only display, without images, links or formatting

I mainly use Firefox. I worked offline on a couple of mails on yahoo webmail, intending to send them in the morning. On waking up, I went online to send wanted to send t… (read more)

I mainly use Firefox. I worked offline on a couple of mails on yahoo webmail, intending to send them in the morning. On waking up, I went online to send wanted to send them, but they could not. Needless to say, the texts of those mails have been lost and were not saved as drafts. All my firefox pages, old and new, now open as bare pages, without links, formatting, pics or functionalities. I am not even able to upload here an image of my screen on a typical page. My email is [email]@yahoo.com.

Asked by denisbridoux 1 year ago

Answered by cor-el 1 year ago

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opening firefox..............

just so slow last 2 day , dont matter if going straight to email or home page or any other site---just slow john no problem if i use microsoft edge … (read more)

just so slow last 2 day , dont matter if going straight to email or home page or any other site---just slow

john


no problem if i use microsoft edge

Asked by revere31 1 year ago

Answered by FredMcD 1 year ago

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update 83 quit bug on Ubuntu and Win 10

Noticed on the latest release of Firefox after I press quit(I have multiple windows) the process will not fully close; I've confirmed this on both Windows and Ubuntu vers… (read more)

Noticed on the latest release of Firefox after I press quit(I have multiple windows) the process will not fully close; I've confirmed this on both Windows and Ubuntu versions. It seems to happen when I have videos playing while closing as they will continue to play in the background.

Only way to fully close the app is to stop the running background process; the videos cannot be stopped as they are CCTV streams.

I'm not familiar with logging with FF if someone can advise on which ones would be of interest I can provide them.

Asked by sandysareon 1 year ago

Answered by sandysareon 1 year ago

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How to restore old data/bookmarks etc. through disc image

How can I get my settings and bookmarks from a cloned image of my old HDD. This is pretty annoying and making me think about leaving Mozilla. I've done what a support pag… (read more)

How can I get my settings and bookmarks from a cloned image of my old HDD. This is pretty annoying and making me think about leaving Mozilla. I've done what a support page advised and copied my data from one 'profile folder' (from the image) to another (internal drive). Not helping and displaying a 'The bookmarks and settings will not function properly' error message. I did not unfortunately create a proper backup prior to transferring drives so can't restore that way, assumed that things would more or less be a seamless sync through my Firefox account.

Would appreciate help here thanks.

Asked by ashirnadeem 1 year ago

Answered by ashirnadeem 1 year ago

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Firefox Browser Bookmarks bar arrows not working (>>)

Hello, I've Firefox on Fedora last version Fedora 33 (Workstation Edition) 64 bit The bookmarks bar works fine for the standard visible part, but the arrows button (check… (read more)

Hello, I've Firefox on Fedora last version Fedora 33 (Workstation Edition) 64 bit

The bookmarks bar works fine for the standard visible part, but the arrows button (check out the pic attached) to open the rest of the bookmarks contained in the list, is not working, doesn't open the rest of the list at all.

Thank you Marino

Asked by marinodolcettibernes 1 year ago

Answered by marinodolcettibernes 1 year ago

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Bank Login

At present I cannot login to by Bank Website. When I enter my user name & password, I get the following error - Error: 1007 ID: 18.77b0f748.1607801677.a17cbfa - It wa… (read more)

At present I cannot login to by Bank Website. When I enter my user name & password, I get the following error - Error: 1007 ID: 18.77b0f748.1607801677.a17cbfa - It was fine a few days ago, but since yesterday I have this problem. I can still login using another browser, so this must be a Firefox issue. Any help would be appreciated.

Asked by Pete 1 year ago

Answered by cor-el 1 year ago

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Tabs Crashing on New Laptop

bp-b2807458-921f-40fb-8086-b06fa0201125 11/25/2020, 7:01 AM View bp-db55fcc3-4398-4416-a1a6-86c540201125 11/25/2020, 7:01 AM View bp-9c11b0c1-baa7-4f1c-9afb-2a28002… (read more)

bp-b2807458-921f-40fb-8086-b06fa0201125 11/25/2020, 7:01 AM View bp-db55fcc3-4398-4416-a1a6-86c540201125 11/25/2020, 7:01 AM View bp-9c11b0c1-baa7-4f1c-9afb-2a2800201121 11/20/2020, 4:49 PM

Here is the crash info. Recently, usually when scrolling through sites, my tabs would crash unexpectedly. This is a brand-new laptop that I have had for a little over a week now. Any help would be greatly appreciated.

Crash Reason: EXCEPTION_ACCESS_VIOLATION_READ

Crash Address: 0xffffffffffffffff

Asked by XxPureToxinsxX 1 year ago

Answered by FredMcD 1 year ago

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Unable to connect to fubotv

3 days ago I was able to enjoy fubotv. Now I'm not able to get to that website. After talking with support people from fubotv it was determine that somehow firefox is tel… (read more)

3 days ago I was able to enjoy fubotv. Now I'm not able to get to that website. After talking with support people from fubotv it was determine that somehow firefox is telling fobotv that I'm located in another country. Please help me fix this issue. PS. I'm able to go to fubotv using Google Chrome, but I want to use firefox which is my defult browser.

Asked by Agnostos 1 year ago

Answered by cor-el 1 year ago

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Fox News Reader Comments Section

Strangest quirk happened recently. When I scroll down a Fox News article to the reader's comments, half of the comments are embedded with question marks etc. that make t… (read more)

Strangest quirk happened recently. When I scroll down a Fox News article to the reader's comments, half of the comments are embedded with question marks etc. that make them unreadable. Not the end of the world but a little bothersome. When I use Microsoft Edge or Explorer this problem does not occur so it must be the Firefox browser. I am running the most recent #83 Firefox browser. Thanks for any help.

Asked by procket52 1 year ago

Answered by FredMcD 1 year ago

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FF Randomly Logging Me Out Of My Accounts

Hello, In the past 2 months i have a weird problem, FF keeps randomly logging me out of my accounts, FB, Yahoo Mail, Instagram, Google Account, etc, it is a totally rando… (read more)

Hello,

In the past 2 months i have a weird problem, FF keeps randomly logging me out of my accounts, FB, Yahoo Mail, Instagram, Google Account, etc, it is a totally random event, not on closing or startup, and sometimes even in the middle of a session. I don't have too many addons or extensions installed except Ad Block Plus and Dictionary. I don't use an antivirus, not even the default one from Windows 10, everything is deactivated, and i manually scan from time to time with Malwarebytes, no infections. Also, Delete cookies and site data when Firefox is closed i have this unchecked as it should be. I also cleared all data, but still nothing, the problem persists. It is very annoying to keep logging in everyday on all my sites and accounts, so please, if u have a solution, help me. :)

Thank you

Asked by cami_cori69 1 year ago

Answered by cami_cori69 1 year ago

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How to disable Firefox address bar in v83

So I've recently updated to v83 and find out that that annoying address bar is back. I don't really want to use Chrome.css because I'm not good at programming or anything… (read more)

So I've recently updated to v83 and find out that that annoying address bar is back. I don't really want to use Chrome.css because I'm not good at programming or anything like that and I am afraid I might break my browser.

I have the solutions for v77 on my about:config and tried toggling them true/false and restarting my computer but I think Firefox "fixed" those workarounds.

Anybody have any new suggestions? Or am I stuck with this (I wouldn't mind it so much but it goes to it automatically when I open a new tab and that annoys me. I'm happy the history part of the workaround is still working cause I do NOT want anyone knowing my history. That's my business not theirs).

Asked by susannah121088 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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can't open inbox

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and rem… (read more)

When I click on the log in button on the Telstra webmail page it just hangs with three flashing dots and the page never displays. I have cleared cache and cookies and removed all tracker protection to try to fix this but still no joy.

Asked by davidscholes58 1 year ago

Answered by davidscholes58 1 year ago

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No access to contacts & calendar

Several months ago, I was not able to access my contacts or calendar. In other words, no response when trying to click on any of those icons. However, I tried a differe… (read more)

Several months ago, I was not able to access my contacts or calendar. In other words, no response when trying to click on any of those icons. However, I tried a different browser such as Edge and everything worked fine. So.....am I going to have to change my default browser. It kinda looks like I will use Edge from now on. Any thoughts........ Use Yahoo mail.

   joann

Asked by condogal 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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credit card approval not happening

Hello: FF dev build 83.0b5 64bit, w10p. A new odd issue to me. Using ActBlue (political PAC) I sometimes use my regular credit card to make small political contribution. … (read more)

Hello: FF dev build 83.0b5 64bit, w10p. A new odd issue to me. Using ActBlue (political PAC) I sometimes use my regular credit card to make small political contribution. As of 28oct20, this FF stops completing the transaction. I hit the "donate" button, & nothing happens. I have seen a "processing" type msg from the vendor us. promptly - but again, the current page just sits there, the "processing"action & pg don't happen. On 28th eve, I checked my bank acct to see if somehow the donation had been made (I would see the deduction taken), and no, it hadn't. No prior nightly build type update had shown this behavior. I have no other FF on this w10 (no stable, nada anything else for FF). I have made no changes to extensions, plugins or otherwise. I had to go to stable chrome to complete the donation, and chrome did it right the 1st time. So, this is just an FYI, I don't know where else to post nor may I have the rights to post elsewhere. Tx.

Asked by psldda 1 year ago

Answered by FredMcD 1 year ago