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Crashing on first start up.

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happen… (read more)

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happening for a few days, maybe since update Version 107.0 64-bit.

Asked by Tricia_TD 6 months ago

Answered by Tricia_TD 6 months ago

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Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (read more)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Asked by Mike Grace 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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google password utility

Hi, No matter what I do, a google dialogue box encouraging me to use google for password management, pops up every time I go to a site, new or existant. I've gone into … (read more)

Hi,

No matter what I do, a google dialogue box encouraging me to use google for password management, pops up every time I go to a site, new or existant.

I've gone into my google account to disable such requests, and, indeed, otherwise use google for nothing....not even search............but they keep coming anyway.

am using ubuntu 20.04, and no other utility or code is giving me this trouble.

I want to stop this dialogue box and eliminate any code in firefox or ubuntu which supports it.....as I have no idea why this box showed up....one day it just started.

Many thanks!

oliver

Asked by olivermaz 5 months ago

Answered by olivermaz 5 months ago

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Website Notification requests continue to appear, even though I have the setting selected to block all

I have the notification setting set to block all requests for website notifications. https://www.bonsecours.com/ still managed to present such a notification (see the a… (read more)

I have the notification setting set to block all requests for website notifications.

https://www.bonsecours.com/ still managed to present such a notification (see the attached images)

NOTE: I recently had to reset FF due to the installation being corrupted during the install of an upgrade. I believe I have restored most of my settings on topics like access to microphones, push-notification requests, and the like, but I may have missed something relative to this. (When I first shut down all requests for push notifications, I believe it was still required to do so via about:config.)

Asked by DebraBk 6 months ago

Answered by DebraBk 6 months ago

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Webpage missing content when opened in Firefox

Hi, I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly display… (read more)

Hi,

I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly displayed in the Chrome Browser (Screenshots attached).

I have navigated to "Settings/Privacy & Security", scrolled down to "Permissions" and can confirm that the "Block pop-up windows" option is NOT enabled.

I am obviously missing a setting somewhere, can anyone advise?

Thanks

Asked by Matrix 6 months ago

Answered by cor-el 6 months ago

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webcam

duplicate of /questions/1397567 thread. in Facebook when i try to to do avideo call to some one I can see me but not them it says they have joined but do not see th… (read more)

duplicate of /questions/1397567 thread.

in Facebook when i try to to do avideo call to some one I can see me but not them it says they have joined but do not see them odly it works in Chrome but not mozilla > I even tried diabling a ll add on and still can not get i have no idea why i reinstalled the camera i am on window 7 as my 10 is broken

 please  tell me what is  wrong
is it them or  me or firefox

Asked by Mary 6 months ago

Last reply by Dropa 6 months ago

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Possible regression on browser.tabs.allowTabDetach?

I recently came across this [https://support.mozilla.org/en-US/que.../1276091|question] when searching for a solution to unintentional detaching of tabs. The responses i… (read more)

I recently came across this [https://support.mozilla.org/en-US/que.../1276091|question] when searching for a solution to unintentional detaching of tabs. The responses included mention of an addon as well as a new setting added in version 74 that sounded like the perfect solution for me by retaining the ability to detach a tab to a new window if explicitly requested via context menu.

I configured allowTabDetach to "false" but today had a tab unintentionally move to a new window because I clicked on a tab too quickly while the mouse was in motion. I'm not sure if there was a regression in behavior for this setting or if perhaps it does not combine well with the Tree Style Tab extension.

Asked by sbaker53 5 months ago

Answered by cor-el 5 months ago

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Firefox cannot show some International Phonetic Alphabet symbol on Mac

Firefox version: 107 IPA symbol show incorrect :https://zh.wikipedia.org/zh-my/KK%E9%9F%B3%E6%A8%99 but correct: https://zh.m.wikipedia.org/zh-cn/KK%E9%9F%B3%E6%A8%99 t… (read more)

Firefox version: 107 IPA symbol show incorrect :https://zh.wikipedia.org/zh-my/KK%E9%9F%B3%E6%A8%99 but correct: https://zh.m.wikipedia.org/zh-cn/KK%E9%9F%B3%E6%A8%99


thanks

Asked by deng1659362510 5 months ago

Answered by deng1659362510 5 months ago

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Preventing Google from accessing home IP address

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address? Q2: Can I block my IP address from Amazon, Goo… (read more)

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address?

Q2: Can I block my IP address from Amazon, Google and other shareware/spyware garbage AND still access and use the internet?

At the bottom of a Google search result page I can read the city I live in based on my IP address. I would rather not have this shared as I search for products in different stores. I am signed into Google.

When I ran the "Privacy tab" in Firefox the Google search results still showed the city I live in.

I use a VPN, three security extensions("No-Script, Privacy-Badger & FaceBook Container) and Mozilla Firefox set at the "Strict" Browser Privacy level.

Thank you for reviewing these questions, Oliver

Asked by eternalbeach 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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Slowness of Fifrefox

Yesterday before going to sleep I found this problem, where Firefox have a slowest internet connection. Today I checked Youtube in Chrome and Firefox. Firefox can't load … (read more)

Yesterday before going to sleep I found this problem, where Firefox have a slowest internet connection. Today I checked Youtube in Chrome and Firefox. Firefox can't load video in 144p Chrome loads video in 720p quality.

Asked by zeka10000.z1 5 months ago

Answered by zeka10000.z1 5 months ago

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Facebook will only work in Private Tab. Normal tab is just a white screen

Hi. FF 107.0 64bit Up until yesterday I could open Facebook in a normal window, but yesterday it only opened to a white screen with a top banner with the FB logo on the l… (read more)

Hi. FF 107.0 64bit Up until yesterday I could open Facebook in a normal window, but yesterday it only opened to a white screen with a top banner with the FB logo on the left and grey circles on the right. I searched on here and Google and found this was a fairly kcommon problem. I opened FB in a Private window and all was well. I could also open FB in MS Edge no problem. I have tried the recommended guide to Settings> Privacy> clear cache/data/cached web content>clear. No change, still white screen in a normal window. As far as I remember I have not changed any setting or even gone into tools for sometime. I am at a loss as to what to do. Seems many others have this problem and have not been able to find a solution which does not give me much confidence. I am on Win10 fully updated.

Asked by alan_woolidge 6 months ago

Answered by cor-el 6 months ago

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Privacy Settings, Autoplay Hotkey possible?

Is there anyway to make a Hotkey for our Autoplay function, instead of having to go into Settings, each time we need the function? In my experience, I have it set to Blo… (read more)

Is there anyway to make a Hotkey for our Autoplay function, instead of having to go into Settings, each time we need the function?

In my experience, I have it set to Block both Video and Sound, but this blocks simple pronunciations, in Search or Translations. I hope there some way, a command, a mod or a setting allowing a Hotkey or Icon for Fast Disable/Enable.

Thanks for all your work and making the internet safer for everyone.

Asked by Acleacius 6 months ago

Answered by cor-el 6 months ago

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browser video

Hi there I am having some problems with the browser I have a web base yoga app and there is a lot of you tube videos that just does not play. I disabled my extensions but… (read more)

Hi there I am having some problems with the browser I have a web base yoga app and there is a lot of you tube videos that just does not play. I disabled my extensions but still nothing. I then installed chrome and the videos worked can you guys please give me an fix.

Asked by jannes3de 5 months ago

Answered by James 5 months ago

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Search suggestion cannot be disabled

I have firefox set up so that it does not suggest anything except for my bookmarks. So when I type in the address bar the only suggestions that come up are my bookmarks,… (read more)

I have firefox set up so that it does not suggest anything except for my bookmarks.

So when I type in the address bar the only suggestions that come up are my bookmarks, no other suggestions.

For example when I need to translate something quick and want to go to the bookmarked page for google translate as soon as I type "trans..." it will suggest the link, Which is what I want and expect and is efficient.

But as has happened before, now I get a random suggestion coming up first so I have type more just to get to the same result otherwise I end up following a link to a suggested site which is at best aggravating.

I checked my seeting and there is one box ticked in the search suggestion settings that I cannot disable. I have tried and it always comes back.

How can I fix this?

Thanks in advance.

Asked by mdamarell 5 months ago

Answered by cor-el 4 months ago

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No website loads after adding userChrome.css to enable Multirow Bookmarks Bar

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of it… (read more)

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of its add ons. But as soon as I add Chrome folder and a css to enable multirow bookmarks folder. No website launches. Just white screen. Anyone experienced the same?

Please help as I really need multirow bookmarks. Thank you.

Asked by Ankit Padmani 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

  • Solved

How to transfer bookmarks from earlier version to new version of FF?

Hi, I've had Firefox 64 bit running on Windows for a while and recently was given a newer machine where I installed a newer version of the OS. I put the old HDD's as slav… (read more)

Hi, I've had Firefox 64 bit running on Windows for a while and recently was given a newer machine where I installed a newer version of the OS. I put the old HDD's as slaves in this new machine. So the old FF is in the slave machine.

I have also installed new Firefox on this new Win10 LTSC, but when I go looking in my now slave HDD I can see FF, but cannot see any bookmarks. Additionally, when I run the FF executable in the old HDD it still runs the new FF, without the old bookmarks.

So how can I extract the old bookmarks on the older FF? Without withdrawing the now slave HDD and making it a master again? As it's now missing most of the OS files too.

Thank you!

Asked by satyr37 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Scrambled test on certain websites

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., i… (read more)

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., installed Open Sans font, but that did not do it. I turned off hardware acceleration, and cleared the cache. The only thing that did work was to start Firefox in troubleshooting mode. I only have two add-ons running, Short URL and Dashlane, I doubt they're responsible for this. Any other ideas?

Asked by Ken D. 5 months ago

Answered by cor-el 5 months ago