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Sync failed - links recoverable?

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only re… (read more)

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only remain on the server for 60 days and that there is probably no log, even offline. But no definitive answer. And my feature request still remains for a history of sent tabs.

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 5 months ago

Last reply by Paul 5 months ago

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  • Archived

Multiaccount containers multiplying my tabs?

3 days ago I closed my main Firefox Windowby accident, while other windows were open. To restore, I just used the normal "recently closed windows" option and reopened my … (read more)

3 days ago I closed my main Firefox Windowby accident, while other windows were open. To restore, I just used the normal "recently closed windows" option and reopened my windows. Immediatly, all my tabs that were assigned to "Containers" were duplicated, and I lost the "Simple Tab Groups" order. For each tab on a container, a second was created without an assigned container. Fine, i thought, just closed 130 tabs that were unassigned, and moved them to the right Groups again. Next day, i open firefox, same thing. All tabs duplicated (but now on the proper groups). Closed 130 duplicated tabs and moved on. But I can't spend 5 minutes each day doing it! Testing more, I realized that every time I close and reopen Firefox, all the tabs assigned to a Container get a copy. If i close and reopen firefox 10 times, i will get 10 copies of all tabs, with no assigned containers to them, ending up with 1300 unnecessary tabs.

I just cant figure out how to fix it. Any advice?

Asked by stereohearts0242 6 months ago

Answered by stereohearts0242 6 months ago

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Keep getting new version is available when I have the latest version installed.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed anoth… (read more)

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

Asked by shahriar01001 5 months ago

Answered by Dropa 5 months ago

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  • Archived

Firefox has no connection to the Internet

Dear All: Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no… (read more)

Dear All:

Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: FF is already running but is not responding. The old FF process must be closed to open in a new window. Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager.

Uninstalled and reinstalled three times - no change.

I'm using Windows 10 and Avast One, Firewall checked - is open for FF.

I appreciate your comments and help. Best wishes Henning

Asked by HenningNE 6 months ago

Answered by HenningNE 6 months ago

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GIFs still not disabled

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firef… (read more)

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firefox, or even the current page and returned to it they were back on. How do I keep them off permanently?

Asked by luvec 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

Bookmark backup not loading

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think… (read more)

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them:

"Unable to process the backup file."

I have found the file location, but even trying to do it manually gives the same error.

Is this a bug from the new update?

Asked by pgtjr 5 months ago

Answered by pgtjr 5 months ago

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Autofill turned off, but FF still autofills my name

I have autofill turned off, but whenever I go to a a particular page that has a contact form for a web-based software I use for my business, FF automatically puts my firs… (read more)

I have autofill turned off, but whenever I go to a a particular page that has a contact form for a web-based software I use for my business, FF automatically puts my first and last names in the respective fields, in the place of existing names for my particular contacts.

How does FF have my name in the first place, since I have never knowingly provided it, how do I remove it from FF, and how do I stop this autofill from happening, since I have it turned off yet it's still working?

Locking thread - Duplicate of /questions/1391745

Asked by zillamobster 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

Webpage just stops

Hello, i have a problem with Rightmove.co.uk webpages. On the webpage where you can see house plans, I zoom into the plan, and the plan just cannot be moved anymore and… (read more)

Hello,

i have a problem with Rightmove.co.uk webpages. On the webpage where you can see house plans, I zoom into the plan, and the plan just cannot be moved anymore and zoomed as well. I entered Firefox in troubleshooting mode without any extensions enabled and the same issue happened still. I tested the Brave and Chrome, no problems there. I tested Firefox latest version and also the ESR version, both had the same issue. One of the webpage links is below that just freezes, but the same issue happens with all sites when you want to see house plans. https://www.rightmove.co.uk/properties/125021075#/floorplan?activePlan=1&channel=RES_BUY Please help me.

Thank you. itaavo

Asked by itaavo 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

Autofill stopped working for protonmail

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly co… (read more)

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly could select which account. Now i have to enter the username manually, however the password tab still works for password autofill / selection. This is the only site I am having this issue with.

Asked by joshuachambers 5 months ago

Answered by joshuachambers 5 months ago

  • Solved

pdf is continuing to auto download despite being set only to open

I have it set in setting to open in Firefox. it is continuing to automatically download all PDFs and it is eating into my data! please help. I have to get this to stop or… (read more)

I have it set in setting to open in Firefox. it is continuing to automatically download all PDFs and it is eating into my data! please help. I have to get this to stop or I will no longer be able to click on any PDFs with Firefox anymore. I have also tried setting it to always ask, but if I do that and then tell it to open, then it STILL DOWNLOADS THE FILE! I cannot understand why anyone would ever want files they just wanted to read to just randomly download. I am a genealogy researcher and used to click on dozens of PDFs a day to read, now I can't with Firefox or I won't have internet for half the month after I use up my data. There has to be someway to stop this, I don't like other browsers, but right now, if it involves a PDF I have to use a different browser. (also quite annoying to have to delete multiple files that I never wanted to download - I was using Firefox to pay a bill and downloaded it SIX times) Please help!

Asked by Biscuit 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved
  • Archived

Firfox 105.01 is down and it's not possible to start

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am ver… (read more)

Hello, I need help, it is not possible to open Firefox. After opening, the window closes itself again, a new profile was created, but the problem is still there. I am very unhappy about this. I didn't load a new extension, didn't use new antivirus software. Firefox has already been uninstalled and reinstalled. The problem is not solved. I've also cleaned Firefox a few times, but the problem still persists. There are no crash reports as Firefox just closes and doesn't crash. I can start safe mode. I am sending the Troubleshooting information.

Thanks for your help, Firefox is the best browser! Greetings Silke

Asked by silke.lubich 6 months ago

Answered by silke.lubich 6 months ago

  • Solved
  • Archived

Distorted Images on page 2 of Barclays Bank (UK) sign in to account

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happen… (read more)

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

Asked by mjrcohen 6 months ago

Answered by mjrcohen 5 months ago

  • Solved

Aer LIngus website

The Aer LIngus website crashed earlier this month, but was reinstated shortly afterwards. But I am still unable to see it on Firefox, though have no problem on Opera. I… (read more)

The Aer LIngus website crashed earlier this month, but was reinstated shortly afterwards. But I am still unable to see it on Firefox, though have no problem on Opera. I get a message on Firefox: "To regain access, please make sure that cookies and JavaScript are enabled before reloading the page". But I didn't make make any changes to my Firefox settings so am at a loss. Help! Thanks.

Asked by epzcaw 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

Firefox 105.01 update

I think the latest update, Firefox 105.01, screwed up my bookmarks. The Star on the address bar is blue for any site. Clicking on it does nothing. Will not edit, three ba… (read more)

I think the latest update, Firefox 105.01, screwed up my bookmarks. The Star on the address bar is blue for any site. Clicking on it does nothing. Will not edit, three bar menu will not edit, Control D will not edit.

There is now a bar underneath the address bar for a toolbar which was not there previously. I have never used or needed the bookmarks toolbar.

The Release notes for 105.01 (https://www.mozilla.org/en-US/firefox/105.0.1/releasenotes/?utm_source=firefox-browser&utm_medium=firefox-desktop&utm_campaign=about-dialog) appears as a bookmark in an unrelated folder. It will not delete.

I did look at the release notes right after the update. I closed that tab and did not bookmark it.

Cannot add new bookmarks.

I just discovered on the three bar menu under the Bookmarks menu that 105 shows as the last recent bookmark. Prior recent bookmarks will open up the "edit this bookmark." Only the save button is highlighted & clicking on that does nothing & the menu disappears.

Please fix. Thank you

Asked by Lost in all the convolution 5 months ago

Answered by Lost in all the convolution 5 months ago

  • Solved

Fonts on Various Sites Are Too Heavy/Bold

I've tried to search and found some other posts about this, but not a ton... leading me to believe there is something wrong. Issue: Fonts on some sites are too heavy/bo… (read more)

I've tried to search and found some other posts about this, but not a ton... leading me to believe there is something wrong.

Issue: Fonts on some sites are too heavy/bold (vs appearing correctly on Chrome/Chromium browsers) Environment: Windows 10 or 11, Firefox stable (currently 105.0.1) Example site: https://www.subaruoutback.org (this is not the only one, just an example) Workaround(s): I can do one of two things... I can either enforce browser fonts globally, which fixes the issue but then also break some sites in other ways or I can use an add-on to let me selectively enforce browser fonts as needed (which is what I am doing).

Screenshots attached, this is my experience on multiple PCs (Windows 10 and 11). One image is from Firefox, one is from Chrome.

On some sites, it isn't a huge deal... maybe just looks bad but is functionally fine. On some sites the issue is more impactful and actually creates readability issues.

Of course I can continue to work around the issue, but ideally I would like to fix it.

I did read that there are some changes site owners can make for font handling, but obviously requesting that sort of thing isn't realistic in a general sense.

Thank you!

Asked by DrSuSE 5 months ago

Answered by DrSuSE 5 months ago

  • Solved

Audio stops when monitor turns off and on

So this problem is isolated with Firefox as it doesn't happen with Edge or VLC on this pc. If I have Twitch or Youtube, probably any other audio or video playing, open wh… (read more)

So this problem is isolated with Firefox as it doesn't happen with Edge or VLC on this pc. If I have Twitch or Youtube, probably any other audio or video playing, open when I turn the monitor off the audio will no longer go through properly when it is turned back on. The video is still playing fine but the audio isn't going through properly. Refreshing the page fixes the issue.

I have made sure to disable all other audio outputs and defaulted the current HDMI output. Audio playback works fine on every other application that I have tried.

Running Windows 11.

Asked by joshs1331 5 months ago

Answered by joshs1331 5 months ago