Showing questions tagged: Show all questions
  • Solved

Sign-in/send form not working

There are many sites where I am unable to log in. One of these three things usually happens. 1. Fill out email and password, click log in, infinite loading with on some s… (read more)

There are many sites where I am unable to log in. One of these three things usually happens. 1. Fill out email and password, click log in, infinite loading with on some sites (like Spotify) an error about not being able to load. 2. Fill out email and password or the form, try to click send/continue/log in but I can not click it, it's greyed out. 3. Fill out email and password, get told it is incorrect. For any of these issues, if I switch to chrome (which I am trying to avoid) it works, it's just limited to Firefox.

I have tried disabling the advanced protection, that doesn't change anything. Any tips would be much appreciated and I will try to answer any questions as fast as possible.

Thanks in advance

Asked by bernard.tenbrinck 2 weeks ago

Answered by bernard.tenbrinck 2 weeks ago

  • Solved

a question about automated extension updates with an unstable internet connection

hi, I have a bit of an issue, which I'll try to explain my situation first. Thing is, I mainly use ethernet (because I need to), but a tiny piece of my laptop's casing fe… (read more)

hi, I have a bit of an issue, which I'll try to explain my situation first. Thing is, I mainly use ethernet (because I need to), but a tiny piece of my laptop's casing fell off, so now the ethernet cable isn't fixed, and easily disconnects from small movements. It rarely happens, I mostly avoid it, but not always. I could be using wi-fi, but that has it's own random disconnect issues (which I'll probably try to fix in the future, but that's not what this question is about)

my question is, if the disconnection happens in the middle of extension updates (they have auto updates enabled), will that break the update/the extension itself? Do I need to worry about that? Or will it cancel and fully restart the update? Does it make sure that everything stays not broken, in situations like that?

it would be great to know this about browsers in general (since I occasionally use some others), but I understand this is a Firefox forum, so I don't demand answers for that.

Asked by i'm blind 2 months ago

Answered by i'm blind 2 months ago

  • Solved
  • Archived

Menu keystrokes grayed out after update

After the Dec 10 update to 133.0.3 (aarch64) on my MacBook Air macOS 15.1.1, all of the menu keystroke options are greyed out. Also, in Settings, Firefox is selected as t… (read more)

After the Dec 10 update to 133.0.3 (aarch64) on my MacBook Air macOS 15.1.1, all of the menu keystroke options are greyed out. Also, in Settings, Firefox is selected as the default browser, but the option is greyed out so that it is not possible to change. I've disabled all add-ons except my password program, tried troubleshooting mode, and restarted.

Asked by dougroberts4123 6 months ago

Answered by dougroberts4123 6 months ago

  • Locked

email received from Mozilla

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid e… (read more)

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

Asked by SuMo Bot 1 week ago

Last reply by Kiki 1 week ago

  • Locked

New QR Code requirement to login into Amazon & other Applications

How about fixing this bug that was put in the last update. I have tried all the suggested fixes and nothing works. I am switching to another browser because I cannot co… (read more)

How about fixing this bug that was put in the last update. I have tried all the suggested fixes and nothing works. I am switching to another browser because I cannot complete a simple login with your bugged software update. I am not using my phone to fix a software issue you have created...do the update or you will be losing more customers.

Asked by Rod Kendall 1 month ago

Last reply by Paul 1 month ago

  • Solved
  • Archived

sites do not open in Firefox

Dear Sir/Madam, I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.… (read more)

Dear Sir/Madam,

I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.2478/jdis-2025-0002

The other one was a login page for an Admin site - that is not suitable for testing, since it contains confidential data.

Could you please check it?

Thanks, Krisztina Kőrösi

Asked by Krisztina Kőrösi 6 months ago

Answered by jonzn4SUSE 6 months ago

  • Solved

Login into m'y account fails on Windows but works on Android

Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I wo… (read more)

Hello, Login into my firefox account works on Android but, with the same username and password, fails on Windows 11 with the error message " Something went wrong..." I would appreciate getting your help to fix this issue. Thank you and regards.

Asked by SM 1 week ago

Answered by Denys 1 week ago

  • Solved
  • Archived

PDF locations change constantly (in temporary directions) and makes them un-viewable at restart

Hello everybody, I am using Firefox/Zen Browser in Linux and having an issue which bothers me a lot. I am using Firefox for PDF viewing and was not having this issue in … (read more)

Hello everybody, I am using Firefox/Zen Browser in Linux and having an issue which bothers me a lot.

I am using Firefox for PDF viewing and was not having this issue in Windows. I don't know why, Firefox changes locations of PDF every time with something temporary rather than it's original place and it makes impossible to see them without reopening it via clicking. Is there any possible solution for it? I am having this issue both in Firefox and Zen.

Asked by tuxborealis 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago