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younisali

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. … (read more)

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Asked by Younis Ali 1 month ago

  • Solved

Can't download or attach file in Firefox

Firefox 135.0 (64-bit) on Ubuntu 22.04.5. When trying to save any file (download, save image etc.) or trying to attach a file (in web-based gmail client or WhatsApp web c… (read more)

Firefox 135.0 (64-bit) on Ubuntu 22.04.5. When trying to save any file (download, save image etc.) or trying to attach a file (in web-based gmail client or WhatsApp web client) nothing happens. Tried to refresh, switch off all extensions, clear download history - nothing helped. Chrome works on the same machine like a charm...

Do you have any suggestions?

Thank you

Asked by eugene_s 2 months ago

Answered by eugene_s 2 months ago

  • Solved

When downloading from Outlook on the web using Firefox ESR, an unnecessary string is added to the file name.

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automa… (read more)

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automatically inserted at the beginning of the file name, which is causing issues. This phenomenon does not occur with other browsers such as Edge or Chrome.

Is there a way to solve this problem?

Asked by fujioka25a 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago