Firefox Support Forum

I went to update this morning when asked and then got the "profile missing" error pop up. I searched for the folder as advised but its no longer in my library folder.

Any suggestions? I really need the info in firefox and would not have even updated if i knew this was even thought of happening.

Also, tried to download and install firefox again and still get the same error..

I am currently using Firefox 90.0.2 (64-bit) on windows 10. The YouTube videos do not play since last couple versions of Firefox, But I can play them using Edge and Chrome. The loading icon spinning for ever and nothing happens.

Dear Sir,

 I can not to open the site http://ld.neoglory.ru. For along time everything was OK. Please, help me.
 Thank you beforehand.

In the last 2 days many problems with Firefox as you can see some below. There are more problems but in clicking one of your links below, I could not return to what I wrote. In addition I cannot check the box below "email me when someone answers the thread". Thanks B

My desktop browser updated to 91.0 yesterday (08/16/21) and ever since then, pages on multiple website are looking weird. Gmail is missing dividers for new messages and any sort of rounded corner is just no there. YouTube button on videos have a semi-transparent white fill. Some sites, I'm unable to see buttons at all. Twiiter looks all kinds of weird. I was using the dark theme, which I've tried turning on and off (and have also tried going back to the default) but it hasn't made any difference. I've also updated today to 91.0.1, but see no change. Any thoughts to what could be causing this?

Thx K

Locking this thread.
Please continue here: [/questions/1348731]
firefox crashes after closing every time

‘Firefox refuses to open, just keeps giving the message "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." When I click on close, the message just comes back, I have deleted, and reinstalled Firefox, but it is still the same, I am now having to use windows outlook. Please help me get back onto Firefox.

Under import/backup --> restore I can't remove the files. It used to let you do it now its not allowed. I want them gone and to synch with I currently have. It would also be nice to add a feature to edit backup folders and stored files.

Someone in Bugzilla instructed me to use Troubleshoot Mode for a separate problem, so I did. After reverting back to normal mode, I find that my addons are gone. Then I checked about:profiles. I find that one profile (default-release) has my tabs in normal colors (gray) and no addons, while another profile (default) has my addons, but the tabs are strangely white, which I don't want. How do I get the addons to appear while having normal tab color (gray)?

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1352314. Please follow up there, thanks.]

Thanks Cor-el for replying with advice on how to use about:config to ensure the screencapture was toggled correctly. It wasn't and I corrected that. Now I have the icon in the toolbar and on the right click menu but when I attempt to use them all I get is a popup menu with a large black X in it and nothing can be done with it. Also, on the toolbar items that are added to it all appear in the overflow and there is no way of getting them to appear on the screen by reducing the size of the search bar. I've been using firefox ever since it first appeared and I've never had problems like this before.

jscher2000

Tried to reply to your email. It has not return. Here is a copy of report you requested. It is different from what you sent me.

> Task: invalidateCaches - Unable to invalidate caches > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

I still have no bookmarks. I have restarted the computer a number of times. I also renamed the places.sqlite adding a 1 after places as it said in other directions. I have also refreshed.

Yesterday, I uninstalled Firefox and reinstalled after receipt of your response. It said all cookies, history, bookmarks etc transferred successfully. However, I keep getting the message “ and Bookmarks and history systems will not be functional because one of Firefox’s file is in use by another application. Some security software can cause the problem. I use McAfee, I’ve always used it. I have not changed it.

I did not do anything with favicon file as I don’t know what to do, I understand you can delete that. If there is a list of more than one, then what do I do.

As I indicated, I an NOT a technical person.

Please advise.

Thanks.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Hi, I am new to Firefox. I just attempted top print a shipping label and this image showed in the popup window. I have searched but cannot find a way to adjust the settings. I am unable to access the options in the menu on the right. I did find adjustable options from the menu bar print options but they didn't change in this window. I appreciate any help. Thank you.

Everytime I look for something in google it keep asking my preferences. Is it possible to "store" preferences for google so that it does not ask everytime?

Thanks!

Since the upgrade to version 93 many times Firefox freezes (blue circle moving on screen) and the complete screen is filled with the browser in such a way that the Windows tray is not visible. This is particularly being done when several pages are open in the browser simultaneously. Sometime after this freeze the browser closes itself without any notice. This is rather annoying when I am in the middle of a work.

Here are the details of my OS: https://pastebin.mozilla.org/DkNG2o5X

Please find attached a picture what can be seen when the above freeze happens.

Got the "new & improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's using about 15GBs of RAM, and while I still have plenty on-hand, it's barely functioning! Come one, what's going on, will this browser ever just work?