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I never requested your vpn but apparently it's on my computer anyway. I already have a vpn that I use.

I don't know how or why but apparently Mozilla VPN has been installed on my computer. I don't think I ever requested it as I have Express VPN and I never subscribed to it… (read more)

I don't know how or why but apparently Mozilla VPN has been installed on my computer. I don't think I ever requested it as I have Express VPN and I never subscribed to it. I've attached a screenshot and I don't know what else this could mean (note: I am technologically challenged). I didn't have my Express VPN turned on at the time I took this picture.

Solved 2

Why no VPN button in toolbar nor the ability to add it from "customize toolbar"?

Just noticed the advisement of VPN being available and attempted to follow directions but had a very early breakdown. Neither "Get Started" nor a VPN icon are to be seen … (read more)

Just noticed the advisement of VPN being available and attempted to follow directions but had a very early breakdown. Neither "Get Started" nor a VPN icon are to be seen in my toolbar nor in my "customize toolbar" page. Kind of confused and appreciate any help!

Solved 1

Customize toolbar does not contain a symbol of VPN to reactivate it

I wanted to reactivate the integrated vpn. The help side says to do it from the Customize Toolbar side. But there is no symbol of the integrated vpn in the list there. (i… (read more)

I wanted to reactivate the integrated vpn. The help side says to do it from the Customize Toolbar side. But there is no symbol of the integrated vpn in the list there. (integrated vpn is available here, I got it on my other computer).

How can I reactivate it otherwise?

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Built in VPN not appear at all

Latest update shows a new built in Firefox VPN provided but there is not any icon etc to start. Nothing about it on my Firefox browser. I checked at " customize toolbar "… (read more)

Latest update shows a new built in Firefox VPN provided but there is not any icon etc to start. Nothing about it on my Firefox browser. I checked at " customize toolbar " and nothing for a VPN even there. I am from Turkiye. I need it . Thank you.

Solved 2

Sign into VPN

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice. I'm stuck signing into VPN. My email address is shown when I click on V… (read more)

I love that you ask us to be nice! I have one bumper sticker on my car and it says: Just Be Nice.

I'm stuck signing into VPN. My email address is shown when I click on VPN in the menu bar but there's no on/off toggle. I click Get Started, it says "Signed in Successfully! Next: Turn on VPN" — but there's no place to do this. It says "Go to the open panel" – what is an open panel? There's an x in a dark circle next to the VPN in the menu bar. It feels like a continuous loop and I'm getting nowhere – that I can tell.

Thanks for your help!

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Free Bulit-in VPN does appear in my Browser live in USA

Received invite for Free 50 VPN email, clicked on the "Turn it on" button it opens up Mozilla Support page nothing shows up in right corner of browser. I live in Calif… (read more)

Received invite for Free 50 VPN email, clicked on the "Turn it on" button it opens up Mozilla Support page nothing shows up in right corner of browser. I live in California in the USA and it doesn't And I made sure I was signed in, have Windows 11, I have Firefox version 150.1 Anything I'm missing here ? I have Ad Blocker an turned that off thinking that might cause it. I'm no computer wiz so maybe I missing something ?

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Cant find VPN

hello team, i got the popup when starting firefox today with vpn, but i cant find it on my firefox - was this just an information does not everyone has it now? maybe im b… (read more)

hello team, i got the popup when starting firefox today with vpn, but i cant find it on my firefox - was this just an information does not everyone has it now? maybe im blind too :D

thanks for your reply best regards

Solved 1 9

maybe make it clear the free VPN only 4 contries in your update page

thanks for making me waste 20 mins trying to figure out to find the VNP setup, and thinking i must be blind or just very stupid, until i realize maybe not my country, and… (read more)

thanks for making me waste 20 mins trying to figure out to find the VNP setup, and thinking i must be blind or just very stupid, until i realize maybe not my country, and google and find it is not.

Solved 1 9