Firefox Community Forum

Two financial websites I normally look at with firefox suddenly have no images anymore. I think it's the last Firefox update that caused it. Both websites look okay with Chrome.

Just recently I have found that certain sites are unavailable to me using Firefox but I can access them using Edge or Chrome. One particular one is Squarespace.

Is there anything known - how should I tackle this?

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

Hi, I've been a use of FF since it was Netscape (yes I'm old). And its always been my favorite above all. However, with the recent update (ver 136, either installed from a .tar downloaded or an app via apt install) it starts fine but no matter what URL I try to access the busy indicator spins but nothing ever happens. I've tried disabling all my extensions to no avail. I'm also searched for others experiencing this issue. All my other browsers seem to work well on all the same sites.

I'm kind of at a loss so if anyone has any suggestions/ideas please share?

Thanks BobMCT

I'm no longer able to play Youtube videos on Firefox. I've tried everything from re-starting laptop (this worked initially) to refreshing/updating Firefox browser as well as clearing Firefox cache and cookies. Any help will be appreciated.

Thanks, MC [email removed]@aol.com

p.s. Youtube does work and play on my Edge browser

Until a week or two ago, Amazon Prime Video worked without a problem on my Firefox browser. Now I cannot get Prime Video to open any show, nor can I access previous episodes of any show. I tried removing all my add-ons, including all my ad blockers and making Prime Video an exception to the enhanced Firefox browser feature. Nothing worked. Can someone at Firefox fix this problem or tell me why it happened? I CAN use prime video without difficulty on Safari and Chrome.

Hello

With the new update to Firefox v137 I am no longer able to sign in to Government sites using my bank as a sign in partner. Google Chrome will sign in so it has something to do with the new update. I have cleared cache and all data and still no luck with the sign in. Any help would be appreciated because Firefox has been my default browser for years and I'm not interested in changing.

Regards

Roger Flagg

new install of firefox won't load accounts.firefox.com

other browsers on the computer load it fine

I've imported bookmarks and passwords and stuff, and since refreshed firefox but can't find a way to fully restore it to initial settings, even uninstall and reinstall won't do it

error messages from console:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/styles/62a53a14.main.css. (Reason: CORS request did not succeed). Status code: (null). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/head.bundle.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/appDependencies.bundle.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/styles/3c59f525.tailwind.out.css. (Reason: CORS request did not succeed). Status code: (null). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/app.bundle.en_US.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/app.bundle.en_US.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com InstallTrigger is deprecated and will be removed in the future. accounts.firefox.com onmozfullscreenchange is deprecated. accounts.firefox.com onmozfullscreenerror is deprecated. accounts.firefox.com

Ive been told that firefox does not support https://web.minidisc.wiki/ (Web minidic pro) and only google chrome does. I hate google chrome. how difficult would it be for firefox to support usb devices like a minidisc recorder player. I guess its down to drivers or some form of plug in? Could firefox be made to support my minidisc or is it too much of a security/software performance issue? Cheers Mark

So Firefox automatically updated to version 136.0 and now Disney Hotstar (hotstar.com) website does not work. It shows the following error: "Something went wrong. Don't worry our best minds are on it. Please use the skip option if available or try again later." (see screenshot) There is no skip option.

I downgraded to version 135.0.1 and everything works fine. Hotstar website also works fine in other browsers. But soon the automatic update kicks in and with version 136.0 Disney Hotstar does not work at all.

Firefox version: 136.0 64-bit for Windows OS: Windows 11 24H2 Home Edition (build 26100.3194)

Thank you in advance :)

Hello, when I am on Firefox I am unable to play audio from websites such as Reddit,Twitter and other sites but I am able to do so in youtube. This does not happen to me in other browsers such as brave/edge. Things I have tried are refreshing firefox, turning off extensions, installing windows media pack, trying a different sound device, adjusting sound mixer, allowing autoplay, update drivers. This started happening after I did a clean install of windows. Any help would be appreciated.

Computer: Lenovo Y70-70 laptop Phone: Motorola Edge+ 5G UW (2022) OS: Microsoft Windows 10 Home Firefox: Version 134.0.1 (64-bit)

When I awoke my laptop from sleep this morning, the opened Mercari tab did not load correctly, forcing me to log out and attempt to reset it. It acted as if I was not logged in to begin with and would not load the correct account information. When I logged out and then attempted to log back in, I was given an error that stated that the password or account was incorrect. I contacted Mercari Support for assistance, first, as I could not log into my account on an Edge browser, either. When I opened a Chrome browser, it auto-logged me in without issue. Mercari support assisted me for close to 13 hours, and eventually changed my email address associated with my account. Unfortunately, after that, I still could not get logged in, still getting the same wrong password or account message on my laptop. HOWEVER, when I opened firefox on my phone and attempted to log in there, it worked, using the same account and password information as I had attempted on my laptop. Additionally, I was able to log into my Mercari app on my phone, as well as BOTH Chrome and Edge on my laptop. It is only Firefox on my laptop which is not accepting the correct information. I have cleared my cache on firefox, which did not work. I have done an end task on Firefox on my laptop and restarted it, which did not work. I have restarted my laptop, which did not work. I power cycled my T-mobile router, which did not work. I even connected to the internet via hot-spot through my motorola phone, which also did not work. I can log into Mercari on any other way that I attempt, using the same account and password, EXCEPT for Firefox on my Lenovo. Firefox claims that it is up to date and will not find a newer update. Nothing was altered, to my knowledge, between putting my laptop to sleep last night and waking it up this morning. No updates, power interruptions, or anything that I am aware of. I am at my wit's end and am out of ideas for things to try to fix this. Please help. I do NOT want to have to run Chrome again, just to be able to log into a single page on my laptop.

I can no longer access my local TrueNAS server nor router via Firefox. My current version is 133.0.3. Safari has no trouble. Firefox gives no warning, no Advanced button, no option to bypass security. All I get is: "Unable to connect An error occurred during a connection to 192.168.0.102.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web."

I have tried so many settings, troubleshootings, workarounds, I can't begin to list them. It happens in troubleshooting mode. I have created SSL certificates on the server many different ways to no avail. I'm thinking I will have to abandon Firefox with it's obscure, no-way-through security. But I wanted to ask for help first. Please help.

I searched the forums and found a few similar entries but i couldn't see any solution so far. Whenever i try to open my inbox the page initially loads and shows the progress bar but after the progress hits 100% it just hangs there and nothing happens. See screenshot please. Gmail works normally in other browser (MS Edge) and my Android phone. I've been experiencing this issue for more than a month now. Not sure exactly when it started. Probably with v134. Installing v135 fresh didn't change anything. This is one of the most persistent issues i've experienced about browsers. I use Avast AV but all browser modules are disabled + web shield disabled.

So far i tried these steps to no avail: - Clear cache and history - Clear whole site data by using "forget site" feature - Clear cache and cookies using the padlock icon next to the search bar - Disable/enable hardware acceleration - Disable/enable javascript (gmail requires javascript to work anyways) - Disabled all add ons/extensions, tried safe mode - Reinstalled firefox after uninstalling and deleting any left over folders

My system specs: - Windows 10 pro 22h2 x64 - ASrock B450M HDV R4 Mainboard - AMD Ryzen R5 3600X CPU - AMD RX 6600 GPU - 16 GB DDR4 3000 RAM, 250 GB M2 SSD

I am blocked from opening my Asus Router in Firefox for Mac. I added the router's address to every exception list I could find in Settings and still no luck. I can reach the router through Safari and through Firefox and Edge on a Windows 11 machine. I like my present Security settings on my Mac except for this annoyance. Can anyone suggest a workaround or a setting change that would fix this issue? Thanks in advance for your help.

About a week ago, I started having these problems with FF 136.0 (64-bit) on Windows 10:

• Gmail (mail.google.com) became completely inaccessible
• Google Maps (maps.google.com) opens normally, but app icons stopped displaying correctly (as in attached screenshot)

Comments:

• Gmail and Google Maps are accessible normally on Chrome and Edge
• YouTube (which is another Google product) works fine on my FF
• Tried refreshing FF then tried clearing all cookies, caches, and browsing history, but made no improvement of any kind.

Any advice?

Hello, When I view some pages with inline video graphics, I see a garbled video frame. I have attached a screen grab from part of one screen. I have no issues with YouTube or other videos. It's just the graphics of some webpages such as looking at an Apple product on their site. I have not had this issue using Chrome under the same conditions. It's like I have a corrupted Codec or something. Does anyone have any suggestions? Thanks.

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thought was Twitch problem, then I changed to watch video from my college by using their website. But it still has that effect. But I can watch Youtube videos with no problems. Then i changed to use Microsoft Edge to watch Twitch, surprisingly with no problem. I already updated to the latest version in Firefox. Can anyone help me Please. Thank You

To whom it may concern,

I have an angular application accessing data from a 3rd party data provider. To get data, POST-requests are sent to the data provider REST API (https://capzlog.aero). The application works correctly using Google Chrome and Microsoft Edge. However, when using Firefox, the following error appears:

"Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs. (Reason: CORS request did not succeed). Status code: (null)."

As the POST request contains basic authentication, a preflight-request (OPTIONS) is first sent to the data provider. This request fails when using Firefox (but not when using Chrome or Edge), see attached screen-shots.

I have spent 4 days on the internet trying to figure out a solution, but I could not solve the issue. I tried the following: 1) check the certificates of the 3rd party provider (https://capzlog.aero): There are no issues. 2) start Firefox in safe-mode, disactivating the "Enhanced Tracking Protecting", clearing the cache. 3) changing the following Firefox settings:

   security.enterprise_roots.enabled (true<->false)
   security.tls.version.min (1<->3)
   security.tls.version.max (2<->4)
   network.http.network-changed.timeout

I tried sending the "OPTIONS"-request using curl and it worked as expected:

curl --verbose -XOPTIONS -H "Access-Control-Request-Method: POST" -H "Origin: https://projectz.numericalsolutions.ch" https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs

• Host capzlog.aero:443 was resolved.
• IPv6: (none)
• IPv4: 156.67.9.80
• Trying 156.67.9.80:443...
• Connected to capzlog.aero (156.67.9.80) port 443
• ALPN: curl offers h2,http/1.1
• TLSv1.3 (OUT), TLS handshake, Client hello (1):
• TLSv1.3 (IN), TLS handshake, Server hello (2):
• TLSv1.2 (IN), TLS handshake, Certificate (11):
• TLSv1.2 (IN), TLS handshake, Server key exchange (12):
• TLSv1.2 (IN), TLS handshake, Server finished (14):
• TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
• TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
• TLSv1.2 (OUT), TLS handshake, Finished (20):
• TLSv1.2 (IN), TLS handshake, Finished (20):
• SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384 / secp384r1 / rsaEncryption
• ALPN: server accepted h2
• Server certificate:
• subject: CN=capzlog.aero
• start date: Dec 31 10:14:59 2024 GMT
• expire date: Mar 31 10:14:58 2025 GMT
• subjectAltName: host "capzlog.aero" matched cert's "capzlog.aero"
• issuer: C=US; O=Let's Encrypt; CN=R10
• SSL certificate verify ok.
• Certificate level 0: Public key type RSA (3072/128 Bits/secBits), signed using sha256WithRSAEncryption
• Certificate level 1: Public key type RSA (2048/112 Bits/secBits), signed using sha256WithRSAEncryption
• Certificate level 2: Public key type RSA (4096/152 Bits/secBits), signed using sha256WithRSAEncryption
• using HTTP/2
• [HTTP/2] [1] OPENED stream for https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs
• [HTTP/2] [1] [:method: OPTIONS]
• [HTTP/2] [1] [:scheme: https]
• [HTTP/2] [1] [:authority: capzlog.aero]
• [HTTP/2] [1] [:path: /api/pel/public/externalsystemflights/GetMissingIDs]
• [HTTP/2] [1] [user-agent: curl/8.6.0]
• [HTTP/2] [1] [accept: */*]
• [HTTP/2] [1] [access-control-request-method: POST]
• [HTTP/2] [1] [origin: https://projectz.numericalsolutions.ch]

> OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/2 > Host: capzlog.aero > User-Agent: curl/8.6.0 > Accept: */* > Access-Control-Request-Method: POST > Origin: https://projectz.numericalsolutions.ch > < HTTP/2 204 < cache-control: private < server: Microsoft-IIS/10.0 < access-control-allow-origin: https://projectz.numericalsolutions.ch < access-control-allow-credentials: true < x-aspnet-version: 4.0.30319 < x-powered-by: ASP.NET < date: Thu, 16 Jan 2025 07:12:32 GMT <

• HTTP/2 stream 1 was not closed cleanly: HTTP_1_1_REQUIRED (err 13)
• Downgrades to HTTP/1.1
• Connection #0 to host capzlog.aero left intact
• Issue another request to this URL: 'https://capzlog.aero/api/pel/public/externalsystemflights/GetMissingIDs'
• Found bundle for host: 0x55ecfa0a46e0 [can multiplex]
• Hostname capzlog.aero was found in DNS cache
• Trying 156.67.9.80:443...
• Connected to capzlog.aero (156.67.9.80) port 443
• ALPN: curl offers http/1.1
• SSL reusing session ID
• TLSv1.3 (OUT), TLS handshake, Client hello (1):
• TLSv1.3 (IN), TLS handshake, Server hello (2):
• TLSv1.2 (IN), TLS handshake, Finished (20):
• TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
• TLSv1.2 (OUT), TLS handshake, Finished (20):
• SSL connection using TLSv1.2 / ECDHE-RSA-AES256-GCM-SHA384 / secp384r1 / UNDEF
• ALPN: server accepted http/1.1
• Server certificate:
• subject: CN=capzlog.aero
• start date: Dec 31 10:14:59 2024 GMT
• expire date: Mar 31 10:14:58 2025 GMT
• subjectAltName: host "capzlog.aero" matched cert's "capzlog.aero"
• issuer: C=US; O=Let's Encrypt; CN=R10
• SSL certificate verify ok.
• using HTTP/1.x

> OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/1.1 > Host: capzlog.aero > User-Agent: curl/8.6.0 > Accept: */* > Access-Control-Request-Method: POST > Origin: https://projectz.numericalsolutions.ch > < HTTP/1.1 204 No Content < Cache-Control: private < Transfer-Encoding: chunked < Server: Microsoft-IIS/10.0 < Access-Control-Allow-Origin: https://projectz.numericalsolutions.ch < Access-Control-Allow-Credentials: true < X-AspNet-Version: 4.0.30319 < X-Powered-By: ASP.NET < Date: Thu, 16 Jan 2025 07:12:32 GMT <

• Connection #1 to host capzlog.aero left intact

Here, a comparison of the "OPTIONS"-HTTP-request as sent by Chrome and by Firefox:

CHROME OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs HTTP/1.1 Accept: */* Accept-Encoding: gzip, deflate, br, zstd Accept-Language: en-US,en;q=0.9a comparison of the "OPTIONS"-HTTP-request as sent by Chrome and by Firefox: Access-Control-Request-Headers: authorization,content-type Access-Control-Request-Method: POST Connection: keep-alive Host: capzlog.aero Origin: https://projectz.numericalsolutions.ch Referer: https://projectz.numericalsolutions.ch/ Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: cross-site User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36

FIREFOX OPTIONS /api/pel/public/externalsystemflights/GetMissingIDs undefined Host: capzlog.aero User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:134.0) Gecko/20100101 Firefox/134.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br, zstd Access-Control-Request-Method: POST Access-Control-Request-Headers: authorization,content-type Referer: https://projectz.numericalsolutions.ch/ Origin: https://projectz.numericalsolutions.ch Connection: keep-alive Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: cross-site Priority: u=4 TE: trailers

And the response header as seen by Chrome:

CHROME HTTP/1.1 200 OK Content-Type: application/json; charset=utf-8 Content-Language: en Server: Microsoft-IIS/10.0 Access-Control-Allow-Origin: https://projectz.numericalsolutions.ch Access-Control-Allow-Credentials: true Set-Cookie: AppSettings=Culture=en-US&Language=English&CountryAlpha2=CH; expires=Fri, 31-Dec-9999 23:59:59 GMT; path=/; secure; SameSite=Lax X-Powered-By: ASP.NET Date: Thu, 16 Jan 2025 07:19:59 GMT Content-Length: 2

Here, a comparison of the Network Traffic as seen for Chrome and for Firefox:

CHROME 17:07:46.550256 IP ANYPC.57562 > 156.67.9.80.https: Flags [P.], seq 1480736564:1480737180, ack 2430285572, win 501, length 616 17:07:46.557654 IP 156.67.9.80.https > ANYPC.57562: Flags [P.], seq 1:393, ack 616, win 8212, length 392 17:07:46.557654 IP 156.67.9.80.https > ANYPC.57562: Flags [P.], seq 393:427, ack 616, win 8212, length 34 17:07:46.557683 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 393, win 501, length 0 17:07:46.557688 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 427, win 501, length 0 17:07:46.558334 IP ANYPC.57562 > 156.67.9.80.https: Flags [F.], seq 616, ack 427, win 501, length 0 17:07:46.558741 IP ANYPC.42786 > 156.67.9.80.https: Flags [S], seq 2926210792, win 64240, options [mss 1460,sackOK,TS val 2936933242 ecr 0,nop,wscale 7], length 0 17:07:46.562927 IP 156.67.9.80.https > ANYPC.57562: Flags [F.], seq 427, ack 617, win 8212, length 0 17:07:46.562962 IP ANYPC.57562 > 156.67.9.80.https: Flags [.], ack 428, win 501, length 0 17:07:46.563492 IP 156.67.9.80.https > ANYPC.42786: Flags [S.], seq 1974100572, ack 2926210793, win 65535, options [mss 1460,nop,wscale 8,nop,nop,sackOK], length 0 17:07:46.563514 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 1, win 502, length 0 17:07:46.565558 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1:1743, ack 1, win 502, length 1742 17:07:46.572094 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 1743, win 8212, length 0 17:07:46.572094 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 1:161, ack 1743, win 8212, length 160 17:07:46.572133 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 161, win 501, length 0 17:07:46.572276 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1743:1794, ack 161, win 501, length 51 17:07:46.572421 IP ANYPC.42786 > 156.67.9.80.https: Flags [P.], seq 1794:3197, ack 161, win 501, length 1403 17:07:46.583942 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 3197, win 8206, length 0 17:07:46.710020 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 161:638, ack 3197, win 8206, length 477 17:07:46.751327 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 638, win 501, length 0 17:07:46.754201 IP 156.67.9.80.https > ANYPC.42786: Flags [P.], seq 161:638, ack 3197, win 8206, length 477 17:07:46.754231 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 638, win 501, options [nop,nop,sack 1 {161:638}], length 0$

FIREFOX 17:08:28.962851 IP ANYPC.35980 > 156.67.9.80.https: Flags [S], seq 2319755284, win 64240, options [mss 1460,sackOK,TS val 2936975646 ecr 0,nop,wscale 7], length 0 17:08:28.972248 IP 156.67.9.80.https > ANYPC.35980: Flags [S.], seq 1053801102, ack 2319755285, win 65535, options [mss 1460,nop,wscale 8,nop,nop,sackOK], length 0 17:08:28.972330 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1, win 502, length 0 17:08:28.974266 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 1:1894, ack 1, win 502, length 1893 17:08:28.987389 IP 156.67.9.80.https > ANYPC.35980: Flags [.], ack 1894, win 1026, length 0 17:08:28.987433 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 2921:3937, ack 1894, win 1026, length 1016 17:08:28.987461 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1, win 502, options [nop,nop,sack 1 {2921:3937}], length 0 17:08:28.987598 IP 156.67.9.80.https > ANYPC.35980: Flags [.], seq 1:1461, ack 1894, win 1026, length 1460 17:08:28.987647 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 1461, win 524, options [nop,nop,sack 1 {2921:3937}], length 0 17:08:28.987682 IP 156.67.9.80.https > ANYPC.35980: Flags [.], seq 1461:2921, ack 1894, win 1026, length 1460 17:08:28.987707 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 3937, win 547, length 0 17:08:28.994553 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 1894:2052, ack 3937, win 547, length 158 17:08:29.005007 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 3937:3988, ack 2052, win 1025, length 51 17:08:29.005007 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 3988:4057, ack 2052, win 1025, length 69 17:08:29.005700 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 4057, win 547, length 0 17:08:29.006086 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2052:2151, ack 4057, win 547, length 99 17:08:29.006123 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2151:2577, ack 4057, win 547, length 426 17:08:29.008948 IP ANYPC.35980 > 156.67.9.80.https: Flags [P.], seq 2577:2615, ack 4057, win 547, length 38 17:08:29.018116 IP 156.67.9.80.https > ANYPC.35980: Flags [.], ack 2615, win 1023, length 0 17:08:29.018116 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4057:4095, ack 2615, win 1023, length 38 17:08:29.024518 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4095:4322, ack 2615, win 1023, length 227 17:08:29.024518 IP 156.67.9.80.https > ANYPC.35980: Flags [P.], seq 4322:4364, ack 2615, win 1023, length 42 17:08:29.024943 IP ANYPC.35980 > 156.67.9.80.https: Flags [.], ack 4364, win 570, length 0 17:08:35.342337 IP ANYPC.42786 > 156.67.9.80.https: Flags [.], ack 1974101210, win 501, length 0 17:08:35.349317 IP 156.67.9.80.https > ANYPC.42786: Flags [.], ack 1, win 8206, length 0

I really do not know what to do anymore to solve that problem.

As the problem is impacting hundreds of users, I really hope there is a solution.

In advance thanks for your help.