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Password woes

Dear help team, First of all, thank you for your efforts to help this community. I've been using Firefox for about a decade and this is my first question, I believe. I… (read more)

Dear help team,

First of all, thank you for your efforts to help this community. I've been using Firefox for about a decade and this is my first question, I believe.

I recently got a new Macbook. I've installed Firefox to it (my primary browser) and want to sync Firefox to it. I have Firefox on my iMac and my iPhone. However, my password is from 2014 and I can't seem to remember it no matter how many times I try. If I choose a new password, it gives me a warning that I will lose my account information, including my bookmarks, add-ons, history, etc. I really don't want to lose that info! I have spent a long time personalizing my Firefox.

Pleeeease tell me there's some other way to sync Firefox to my new laptop (when I can't remember my super old password).

Thanks in advance for your help! Best, Jason

Asked by JasonRosenberg 1 year ago

Answered by cor-el 1 year ago

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Bookmarks

Hi, Recently I have noticed that my bookmarks which are in folders display only the icon not the text. The main toolbar shows both icons and text. This only applies on m… (read more)

Hi,

Recently I have noticed that my bookmarks which are in folders display only the icon not the text. The main toolbar shows both icons and text. This only applies on my desktop browser. iPad is fine.

What should I do to correct this?

Asked by arthur40 1 year ago

Answered by arthur40 1 year ago

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Email from a website

On occasion, I come across a web page that offers to send an email if you click on the link eg, I was researching regulations for personal care homes in GA and there was … (read more)

On occasion, I come across a web page that offers to send an email if you click on the link eg, I was researching regulations for personal care homes in GA and there was an option to send an email to the administrators to ask them for more information.

So, I click on the link and rather than getting the email address, firefox goes to open the "mail" application on my mac.

Well, I never use that application because it is too slow and bulky. I can't use basic text options like bolding or italics and such. Not to mention, it takes forever to load.

I use GMX for mail and it is accessed through Firefox. It is not an application that "lives" on my computer.

How can I get Firefox to respond to these email buttons on websites by going to GMX?

Thanks, Charles

Asked by SuMo Bot 2 years ago

Last reply by James (On Leave) 2 years ago

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fn-F12 is different with Sonoma

Hi-- I recently upgraded from Mojave to Sonoma 14.2, and Firefox 120.0.1. In Mojave, fn-F12 used to invoke a "Dashboard" with applets like Dictionary and Thesaurus. W… (read more)

Hi--

I recently upgraded from Mojave to Sonoma 14.2, and Firefox 120.0.1.

In Mojave, fn-F12 used to invoke a "Dashboard" with applets like Dictionary and Thesaurus.

With Sonoma, fn-F12 causes the bottom part of Firefox's frontmost window to become a web developer tool, same as ⌥⌘I, instead.

Can I get my Dictionary and Thesaurus back?

--Gil

Asked by GilDawson 1 year ago

Answered by cor-el 1 year ago

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Firefox interfering with computer accessibility feature: mouse keys

I often need to be able to use the arrow keys to navigate my screen, especially in order to find and click on browser links. However, in the latest version of Firefox on… (read more)

I often need to be able to use the arrow keys to navigate my screen, especially in order to find and click on browser links. However, in the latest version of Firefox on a new macOS Ventura machine, the arrow keys are interpreted by Firefox even though they shouldn't be; at the least corresponding box in "Settings" is unchecked.

How can toggle this behavior off?

Thank you, David Romano

Asked by David Romano 1 year ago

Answered by zeroknight 1 year ago

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Multiple home pages

The message I received from you is for Windows. I have a MAC. See picture below. If I try to open up more than one tab, I get multiple home pages. Is there an adjustm… (read more)

The message I received from you is for Windows. I have a MAC.

See picture below. If I try to open up more than one tab, I get multiple home pages.

Is there an adjustment I can make to stop this?

Thank you.

Mary Ann

Asked by mafrazier1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Private window breaches privacy - Unacceptable

I opened Private window in Firefox desktop browser for Mac, to login to gmail account. After few minutes of usage, I closed the Private window. When I opened a new Privat… (read more)

I opened Private window in Firefox desktop browser for Mac, to login to gmail account. After few minutes of usage, I closed the Private window. When I opened a new Private window the 2nd time and open gmail.com, I could see I am not signed out of the gmail account. This is breach of privacy and highly unacceptable.

Why is my account still logged in, even while using Private window? What if I was using this in a public computer? Utterly scared now of my privacy and security in using Firefox.

Asked by SuMo Bot 3 years ago

Last reply by jscher2000 - Support Volunteer 3 years ago

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Unable to open [object Object]: HTTP 404 attempting to load TileSource

I get the above message when I try to view online digital histology slides (website link below). This only happens on Mozilla; when I try it with Safari or Chrome it work… (read more)

I get the above message when I try to view online digital histology slides (website link below). This only happens on Mozilla; when I try it with Safari or Chrome it works fine. Is there a setting I can change to fix this?


https://www.pathology.med.umich.edu/slides/oldfilmstrip.php?loc=aHR0cCUzQSUyRiUyRjE0MS4yMTQuNjUuMTcxJTJGUmVzaWRlbnQlMjBFZHVjYXRpb24lMkZEZXJtUGF0aCUyRkFsb21hcmktR3V0bWFyayUyMENvbGxlY3Rpb24lMkZBbG9tYXJpX3JlcSUyMDExMjNfTWF5JTIwMjAxNiUyRkglMjZFXzU5NDA5bmwuc3Zz&myname=59409&stain=H%26E

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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Direct Links

When I click on a link from an email or document, Firefox opens but goes to my homepage and doesn't go to the link page. I've tried setting my home page to blank, changed… (read more)

When I click on a link from an email or document, Firefox opens but goes to my homepage and doesn't go to the link page. I've tried setting my home page to blank, changed the settings for opening a new tab or window, and the one for "switch to it immediately" but it doesn't seem to help. How do I fix this? Thanks, A PS I'm on Mac OS 10.15.7 Catalina with Firefox 117.0

Asked by annalulu 1 year ago

Answered by zeroknight 1 year ago

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tracking or I'm not too sure what to call it. I may have downloaded something I wasn't supposed to

I'm having issues with a tracking or bugging of some sort called: searchmarquie or searchbaron and can't seem to get rid of it. It continues to show up in my address bar … (read more)

I'm having issues with a tracking or bugging of some sort called: searchmarquie or searchbaron and can't seem to get rid of it. It continues to show up in my address bar even after clearing the cookies...

Asked by SuMo Bot 2 years ago

Last reply by Chris Ilias 2 years ago

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www.1688.com

I cannot log into my account on www.1688.com. Until recently I could easily log into my account using Firefox browser now it does not work on Firefox anymore I can still … (read more)

I cannot log into my account on www.1688.com. Until recently I could easily log into my account using Firefox browser now it does not work on Firefox anymore I can still login on other browsers like safari and Google Chrome. When I'm trying to login on Safari I put in my account name and password but he just keeps asking for it again and again and doesn't login. What can do about that?

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago

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Problems signing in to credit card online banking site after Ver 129.0 update

After Firefox updated my browser version to 129.0, my username and password no longer work on my credit card website. I contacted tech support at the credit card banking … (read more)

After Firefox updated my browser version to 129.0, my username and password no longer work on my credit card website. I contacted tech support at the credit card banking site through a live phone call. I told them about the upgrade and also that I can use Firefox on my iPhone to login successfully. I don't know what version is currently on my iPhone but it does work there. This problem is specifically on my Mac Mini. I also can login using same password and username on the Mac through Safari. Their tech support said the problem is with that version (129.0) Firefox web browser. What say you? Thanks.

Asked by kccwmu1973 10 months ago

Last reply by kccwmu1973 10 months ago

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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by SuMo Bot 3 years ago

Answered by Chris Ilias 3 years ago