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Yahoo mail menu buttons not working, can't delete or anything

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they … (read more)

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they worked so something broke in the latest release 103.0.1 is my guess. I restarted without extensions and still broken.

Asked by jfelber 1 year ago

Answered by jfelber 1 year ago

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Image Size starting with Firefox 103

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg Others having resolutions other than 1920 x … (read more)

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg

This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg

Others having resolutions other than 1920 x 1080 are having the same problem. Any help would be appreciated

Asked by Josey 1 year ago

Answered by AliceWyman 1 year ago

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Synchrony Bank Login

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Passw… (read more)

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Password I stay on the Login screen with the gear spinning for several minutes then receive the error screen shown in the attached image. Clicking on Try Again" on the error screen produces the same error. Please correct ASAP.

Note that the Login from https://auth.synchronybank.com/account/login completes successfully using the Google Chrome or Microsoft Edge browsers.

Asked by jdeignan100 1 year ago

Answered by jdeignan100 1 year ago

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Google Drive thinks ff ver 103 is outdated

Hello ! I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support s… (read more)

Hello !

I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support site displaying page : https://support.google.com/drive/answer/6283888?visit_id=##################-##########&p=unsupported_browser&rd=1

hash is a single decimal digit above.

On the support page, there is a button labeled "Update your browser". On clicking that ff opens another tab showing website : https://updatemybrowser.org/

This website says my ff version is 45. I wonder where did they get this number from .... !

So I installed a user agent editor extension ( https://mybrowseraddon.com/custom-useragent-string.html ).

Now updatemybrowser.org says I am using latest ff. But Google Drive still redirects me to their support site.

Same behaviour seen in ff safe mode when all extensions are disabled.

What do I do to access the Google Drive page?

Thank you.

-Gamma

Edit : typoes

Asked by GammaP 1 year ago

Answered by cor-el 1 year ago

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Can't login to 53.com with Firefox on Mac, but can on Windows

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even pe… (read more)

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even periodically encountered this on our Mac with past versions of Firefox and MacOS software. Clearing cookies and cache has sometimes helped, but is not working now. There is no error code displayed, the signin in box simply has its three dots continuing to cycle indicating that it is working, but the status bar is not displaying the "transferring data from onlinebanking.53.com" url as it does on Windows, per the attached screenshot. Created the attached screen shot from Windows, but this is where it hangs on the Mac. Also, this happens whether the extensions are enabled or not, and there are far fewer extensions on the Mac browser, primarily Lastpass and Grammarly. BTW, the site works fine on Chrome on both systems, but we obviously want to stick with Firefox.

Any suggestions on how this can be resolved once and for all would be greatly appreciated!

Thanks and regards,

Howard

Asked by hij2001 1 year ago

Answered by Terry 1 year ago

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Firefox win10: search bar at the bottom of the page

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The q… (read more)

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The question is: how turn off this? I am attaching a screen shot.

Asked by xxx343 1 year ago

Answered by xxx343 1 year ago

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PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within f… (read more)

What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

Asked by nz.jason.duncan 2 years ago

Answered by nz.jason.duncan 2 years ago

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Not printing properly on eBay with built-in PDF viewer 103.01 (64-bit) Mac OS

Hello, The last few days, I've been having issues printing with the built-in PDF viewer, but only on eBay. The invoices and labels will look fine in the preview, but whe… (read more)

Hello,

The last few days, I've been having issues printing with the built-in PDF viewer, but only on eBay. The invoices and labels will look fine in the preview, but when printed, any images on them will come out garbled and corrupted.

I tried to print using Chrome and had no issues. Would this be just a Firefox issue, or an issue with eBay and Firefox.

Any help would be appreciated! Thanks

Asked by jasrob1022 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offli… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 1 year ago

Answered by p12om3th3us 1 year ago

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this happens whn ever i clean history or cache in Firefox

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav … (read more)

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav eanother problem when shut dw nte computer and restart Mozlla hangs and will not load could it be my home page I use xfinity

 whay doe it   hang and take forever to  load  at start up

Asked by Mary 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/… (read more)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Asked by Seekerkiller 2 years ago

Answered by cor-el 2 years ago

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Must enter Captcha characters every time I try to access the Amazon website

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefo… (read more)

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefox for android on my phone and also works fine using the Edge browser on this PC.

I've tried resetting Firefox. I've tried troubleshooting mode. I've tried turning off enhanced tracking. What else could cause Amazon.com to feel the need to verify that I am not a robot ?

Asked by gerrybroman 2 years ago

Answered by gerrybroman 2 years ago

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Youtube Videos Now Stutter

Hi there I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's … (read more)

Hi there

I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's just Firefox as other browsers work fine. I've updated my graphics card and did a little bit of research but none of the fixes quite did it for me. In the past couple days I've always had Firefox crash on me twice, which hasn't happened before either. So I'm not sure what's going on, but I'm prone to point fingers at an update. I don't install extensions or themes, so the only extension I have really is uBlock Origin but that's been there forever. I've restarted my computer as well. It is not my resources, they are more than fine my RAM and CPU and Graphics Card. Task manager shows nothing is even above 50% (CPU, GPU, Memory) when playing the video. I've also tried creating a new profile and opening up a new profile. Same issue.

Can anyone suggest any fixes or is this a firefox update bug?

EDIT: This appears to be for all videos I am playing on Firefox. It also does not matter if I set it to the lowest quality, even 144p, it will still stutter nonstop.

Asked by novashmtv 2 years ago

Answered by novashmtv 2 years ago

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OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (read more)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 2 years ago

Answered by h.bade93 2 years ago

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Page Details Missing

For awhile now whenever I visit Kickstarter, I never get the full page to load. I mainly notice it in the header where the info for the campaign information doesn't show … (read more)

For awhile now whenever I visit Kickstarter, I never get the full page to load. I mainly notice it in the header where the info for the campaign information doesn't show on Firefox. I've tried playing around with my widgets and protection to see if that would allow the page to fully load, but nothing has worked.

Asked by Trivirt 2 years ago

Answered by cor-el 1 year ago

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Reddit fails to load on Firefox for the last three days on 102.0 (64 bit) and Windows 10.

So the Reddit website seems to load, but ends up with a big old blank white page. I've cleared my cache, I've cleared my DNS cache. I've pressed ctrl + f5, I've reboote… (read more)

So the Reddit website seems to load, but ends up with a big old blank white page. I've cleared my cache, I've cleared my DNS cache. I've pressed ctrl + f5, I've rebooted the computer. Nothing seems to be aloowing mt to open reddit. Please advise.

Asked by Jeff Brown 2 years ago

Answered by cor-el 2 years ago

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Trying to sign into Google/YouTube/etc. always leads to my old university log in page?

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in… (read more)

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in. This only happens on Firefox, if I switch to another browser then there's no problem.

So far I've tried:

  • Deleting all of my history including my cache and cookies.
  • Once I'm at the site I'm rerouted to, going into History, right-clicking on the url, and clicking "Forget this site."

Neither have worked. Any suggestions appreciated!

Asked by jonesjulia31 2 years ago

Answered by jonzn4SUSE 2 years ago

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Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and a… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 1 year ago

Answered by TyDraniu 1 year ago

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Error Message

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au "Application error: a client-side exception ha… (read more)

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au

"Application error: a client-side exception has occurred (see the browser console for more information"

This is happening on my Windows PC only. I can access the site on my Firefox browser on IOS.

I am running the most recent version of Firefox 102.0.1 (64 bit).

This is the only site displaying this message.

Grateful for any assistance in resolving this.

Kind Regards, Peter

Asked by pstudman 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago