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Passwords from previous versions

Hello. My Windows 10 suddenly crashed, so I reinstalled on a new hard drive, with the latest version of Firefox. My old Firefox, was completely up to date but still used … (read more)

Hello. My Windows 10 suddenly crashed, so I reinstalled on a new hard drive, with the latest version of Firefox. My old Firefox, was completely up to date but still used the Key3.db file for my saved logins, and it will not work with the newest version. I tried creating a new profile and pasting the logins.json and key3.db files, as suggested by an old Firefox KB article, but that doesn't work any more. Is there any way for me to get the saved logins out of the older JSON file with the Key3 file? I desperately need help with this, and would appreciate any that someone could give.

Regards, Brian Mercer.

Asked by Brian Mercer 1 day ago

Answered by Brian Mercer 1 day ago

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Having an issue with how websites appear

Websites on my Firefox are not appearing correctly. I think this started when I was playing around with the Privacy and Security settings. I changed the settings back,… (read more)

Websites on my Firefox are not appearing correctly. I think this started when I was playing around with the Privacy and Security settings. I changed the settings back, but the issue persists. Sorry I cannot explain this issue more clearly... Please see images. The first shows an example of how websites are appearing with my Firefox now. The second, using Safari, is an example of how websites used to look - and how I want them to look again. Thank you! I miss my old Firefox.

Asked by viavictoria 1 year ago

Answered by TyDraniu 1 year ago

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Strange activity on my account - phone wrongly recognised

I have had a strange thing happening : - on my account, it stated a connexion from a OnePlus A6003 yesterday - I do not have such a phone, I do have however a OnePlus GM1… (read more)

I have had a strange thing happening : - on my account, it stated a connexion from a OnePlus A6003 yesterday - I do not have such a phone, I do have however a OnePlus GM1913 - When I disconnected the A6003, it did kick me out of GM1913 - When I reconnected the GM1913, it listed it correctly

What could be the cause of this?

Asked by virgil5 9 months ago

Answered by FredMcD 9 months ago

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Problem with privacy settings

I reset my privacy settings to "standard", as they were causing too many problems. I quit Firefox. Some websites (like Google) are still telling me that cookies are disab… (read more)

I reset my privacy settings to "standard", as they were causing too many problems. I quit Firefox. Some websites (like Google) are still telling me that cookies are disabled, when they are not and don't allow me to go to these websites. I attached 2 screen captures. Any reason for this and how to fix this problem?

Thanks.

Asked by Sue 2 months ago

Answered by user104147805413306348376805769878442569366 2 months ago

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Login data is populating despite all attempts to prevent same

Firefox is saving and offering to auto-fill login information (i.e. usernames) even though I explicitly ask they NOT be saved, and even though these sites are not among t… (read more)

Firefox is saving and offering to auto-fill login information (i.e. usernames) even though I explicitly ask they NOT be saved, and even though these sites are not among the list I allow through Lockwise. How can I forever purge these and prevent the problem from recurring?

Asked by keucv22 1 year ago

Answered by cor-el 1 year ago

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How Prevent One Time messages after a major update

On major updates to Firefox you sometimes get a one time message about some new feature, etc. When you respond it does not come up again. I do not want to get any o… (read more)

On major updates to Firefox you sometimes get a one time message about some new feature, etc. When you respond it does not come up again. I do not want to get any one time messages after an update. Is there some option besides 'kiosk' mode to accomplish this?

Thank you

Asked by sjkpublic 1 year ago

Answered by cor-el 1 year ago

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I knew they wouldn't let us communicate freely. I'm in the middle of filing an IC3 complaint for the whole ordeal they're putting me through

FBI's suggestion was to start with an IC3 Complaint. I forgot to tell you. They tried to erased the almost 100GB of evidence I have including the 18GB of devastating evid… (read more)

FBI's suggestion was to start with an IC3 Complaint. I forgot to tell you. They tried to erased the almost 100GB of evidence I have including the 18GB of devastating evidence against them. Well they infected 3 hardware devices I own hoping that I would insert the flash drives with the evidence in the computer and then they can wipe them clean. I lost 75GB but recovered 52GB from a back up scheme I had. Most important: Now I have them in the act of setting up their trap in my computer, plus I have 3 hardware devices infected with their code. One is a USB type A to USB type C adapter by Belkin. they know the whole thing. I spoke to their security all the way to their corporate offices. As you know they're also a defense contractor. The 2nd device is a 3.3 USB reader by SanDisk (Western Digital). I started telling them until they blocked me. So they only know their device was modify to do evil. But I didn't have time to tell them that 2 additional devices suffered the same thing. So, SanDisk thinks they are the only company. The 3rd device is from Kingston it's 3.0 USB card reader but but the time I finished with SanDisk I couldn't communicate with Kingston. Unless the security force from Belkin told them, they are unaware that their device was used for nefarious purposes by MS and GGL (But attempt to abbreviate.) Bottom line I have the dramatic footage of 18GB and 3 hardware devices. of their code. I hope these info gets to you. I have to take a tiny break. I'm sending you these so it won't disappear, And additional items in 45 minutes at the latest. As always, Thank you

Asked by Agnostos 1 year ago

Last reply by Paul 1 year ago

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Quick question about Firefox Containers

Hi! I have the strictest anti-tracking protection enabled and have one question: Firefox prevents cross-site cookies by default, but if I install Firefox Containers, does… (read more)

Hi! I have the strictest anti-tracking protection enabled and have one question: Firefox prevents cross-site cookies by default, but if I install Firefox Containers, does that mean that those cross-site cookies will be allowed inside that container, even if they're not when browsing outside of any container? My concern is that, if that happened, using Firefox containers would actually diminish privacy instead of increasing it (for example, Facebook would be able to use Instagram cookies because they're in the same container, even though it wouldn't if I hadn't installed Containers). Thanks a lot! Love the Firefox community <3

Asked by Rodrigo 1 year ago

Answered by TyDraniu 1 year ago

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How to disable "tab badges"? For example, Yahoo! Mail's "new mail" red dot tab badge?

These are extremely obnoxious, ruin my productivity and lower my quality of life. There must be a way to disable these? (of course Yahoo! doesn't offer one because it wan… (read more)

These are extremely obnoxious, ruin my productivity and lower my quality of life. There must be a way to disable these? (of course Yahoo! doesn't offer one because it wants to make me click the tab and see their banners).

Image attached.

Asked by Sviftly 1 year ago

Last reply by Paul 1 year ago

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Southwest sends me an email after I browse for fares

When I browse for fares on Southwest Airlines, but don't book, I get an email a few minutes later urging me to book the flight. I was not signed in to SW at the time and… (read more)

When I browse for fares on Southwest Airlines, but don't book, I get an email a few minutes later urging me to book the flight. I was not signed in to SW at the time and I was in private browsing mode. How did Southwest connect that browsing session to my email?

Asked by cayoumans29 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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PR_END_OF_FILE_ERROR

For some websites, get the following error message: "Error: Secured connection failed. While connecting www.obelink.de, the following error occured: PR_END_OF_FILE_ERROR… (read more)

For some websites, get the following error message: "Error: Secured connection failed. While connecting www.obelink.de, the following error occured: PR_END_OF_FILE_ERROR This web site cannot be displayed, because the authencity of the received data could not be verified" (Sorry - I use Firefox German version, so this is my translation of the German error message) I get this error mostly after Firefox update, presently: 102.0.1 (64-Bit) I tried to empty the cache, closed Firefox (Shft + Ctrl + Q), restarted - nope. Interesting detail: When connecting to www.obelink.de on my Samsung Tab A7 (Firefox for Android 102.2.0), the web site opens instantly. And the Android firefox is much faster that this here (Win 10). Can anybody help to fix the issue?

Asked by jotthaah 2 months ago

Answered by cor-el 2 months ago

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Unable to open Pop up

Hi Mozilla, Yes I did try in Safe mode and that worked until logging off and then restarting FireFox. Since the most recent FireFox update Safe Mode no longer works. I ca… (read more)

Hi Mozilla,

Yes I did try in Safe mode and that worked until logging off and then restarting FireFox.

Since the most recent FireFox update Safe Mode no longer works.

I can still login to the site and perform some rudimentary tasks but when I want to edit/view a payment I get the error message as posted.

If I use my Tablet to login I have no problem although the Tablet uses Chrome and not Firefox.

I can try the tablet with FireFox and report back.

Is their a log file or setting list that I can send that will help.

Regards, Greg

Asked by GAC 2 months ago

Last reply by Terry 2 months ago

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Un-setting privacy.resistFingerprinting requires browser restart.

I have the problem asked in [https://support.mozilla.org/en-US/que.../1297208], and indeed I had turned on/true privacy.resistFingerprinting. But I've turned it off and … (read more)

I have the problem asked in [https://support.mozilla.org/en-US/que.../1297208], and indeed I had turned on/true privacy.resistFingerprinting. But I've turned it off and reloading https://webbrowsertools.com/timezone/ still shows UTC time (though my system timezone is -0700 (CST)). I was going to ask what is wrong, when I realized I have to restart my browser. So submitting with that solution.

Asked by ElveySync 1 month ago

Answered by ElveySync 1 month ago