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Latest update installed

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few y… (read more)

Got online this morning, and Firefox "upgraded" to a newer version. Now, I have no home page, no bookmarks, no history, etc. This happened several "updates ago, a few years ago, if memory serves. How do I get all those back? Last time, they apparently sent out a "fix". Thanks,

Phil Bronner

Asked by philbronner 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Trust Manager con't

(This note is a reply to a thread that was started late last week. For some reason, I wasn't able to access the details again when I came back to it today.) The proble… (read more)

(This note is a reply to a thread that was started late last week. For some reason, I wasn't able to access the details again when I came back to it today.)


The problem is I'm having trouble accessing protected files from my employer.

A grey message box comes up when I try to do so that reads as follows:

"Currently in safe reading mode. This document cannot connect to:

https://learninghub.phsa.ca/courses/20165/react-adult-protection-curriculum-models-1-overview-of-legislation-and-documentation

If you want to enable this function, please check the Trust Manager preferences to disable safe reading."

When I go to 'Preferences' and click on Trust Manager, I'm still not able to access the protected files.

PS I was unable to take a screen shot of this grey box.

Asked by gloriathiessen 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Version 96 unstable

Update to version 96 64-bit just completed. Many websites now experiencing Secure Connection Failed PR_END_OF_FILE_ERROR. Did Help -> More Troubleshooting Informatio… (read more)

Update to version 96 64-bit just completed. Many websites now experiencing Secure Connection Failed PR_END_OF_FILE_ERROR. Did Help -> More Troubleshooting Information -> Refresh Firefox to go back to all defaults. Open Firefox again, add Menu Bar. Open what used to be home screen tabs, ok at first, but within minutes start experiencing Secure Connection Failed in several websites. Seems to come and go, sometimes a Reload current page restores normal website, sometimes not. Close Firefox, open again, restore previous session tabs, only a matter to time before one or more start getting Secure Connection Failed errors. No extensions, no themes. Browser is now so unreliable as to be unusable. Please assist.

Asked by Greg 1 year ago

Answered by FredMcD 1 year ago

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Firefox Startup

EVERY time I start Firefox (and I keep it updated) after a Windows 10 initial start or restart, instead of coming up on my Home page, I get a message that it can't open t… (read more)

EVERY time I start Firefox (and I keep it updated) after a Windows 10 initial start or restart, instead of coming up on my Home page, I get a message that it can't open the last page I was working on. This is rather annoying. All I have to do is click on the home icon to get there, but I don't understand why the first time I start Firefox it doesn't just come up on my home page.

Under settings, I DON'T have a check-mark by "Open previous windows and tabs", so why is it even trying? It seems like a bug to me, but if that was true, I'm sure it would have been fixed by now (because this has been going on as long as I can remember) so I'd be curious to hear some comments about this.

Thanks for any comments.

Asked by Rickster213 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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2 internet Service providers

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet s… (read more)

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet service provider in ste-Marguerite du Lac Masson Quebec how can I do that ?

Asked by Georges 1 year ago

Answered by cor-el 1 year ago

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Outrageous latest update

I hate surprises like these! So far i trusted FF that after an update my layout would still be intact as was, but no they forced this black sh.. onto me as a background f… (read more)

I hate surprises like these! So far i trusted FF that after an update my layout would still be intact as was, but no they forced this black sh.. onto me as a background for the home page - and no alternative anywhere to switch this back to white or any other options. Do i want to install a plugin for this simple basic option - hell no, i'd rather get rid of FF as my default browser if you think you can play dictators too now. What i miserable attitude you people have. If you change for life )white) to dead (black) you might as well declare you are on your way out as a browser - or offer the option to change that bg color real quick

Asked by rmworldwide 1 year ago

Answered by TyDraniu 1 year ago

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can't access a specific website

I can't access website www.ewealthmanager.com...the message said: THE PAGE YOU ARE TRYING TO VIEW CAN NOT BE SHOWN BECAUSE THE AUTHENTICITY OF THE RECEIVED DATA COULD NOT… (read more)

I can't access website www.ewealthmanager.com...the message said: THE PAGE YOU ARE TRYING TO VIEW CAN NOT BE SHOWN BECAUSE THE AUTHENTICITY OF THE RECEIVED DATA COULD NOT BE VERIFIED. I have been accessing this website for many years without problem...this is the first time I can not access this website...please help

my email address: [email removed from public]

Asked by usacalif 1 year ago

Answered by FredMcD 1 year ago

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I have 3 computers with windows 7 and have no intention of getting rid of them as do other people in this town

I have started donating to keep firefox in windows 7 but was wondering if there was a way to have a set price to use the browser yearly price that was reasonable 20 dolla… (read more)

I have started donating to keep firefox in windows 7 but was wondering if there was a way to have a set price to use the browser yearly price that was reasonable 20 dollars or so. thanks

Asked by ttwrz 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Google Workspace is encroaching n my person systems, inclfueing

bold textI use a Google WorkSpace mananged by my consultant, which is encroaching on my my personal and independent contractor activity. Am I the only person w this probl… (read more)

bold textI use a Google WorkSpace mananged by my consultant, which is encroaching on my my personal and independent contractor activity. Am I the only person w this problem?/ Please help me.

Asked by Ada Gay Griffin 1 year ago

Last reply by Paul 1 year ago

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het verliezen van al mijn wachtwoorden tijdens het op nieuw instaleeren van Mozilla brauser

halo tijdens het op nieuw instaleeren van Mozilla brauser en andere wachtwoorden in mijn voorige eerdere mozilla browser waar al de voorige wachtwoorden in staakten waar… (read more)

halo tijdens het op nieuw instaleeren van Mozilla brauser en andere wachtwoorden in mijn voorige eerdere mozilla browser waar al de voorige wachtwoorden in staakten waardoor ik nu bevoorbeeld niet meer kan inloggen op mijn server enook al mijn faforieten ook niet meer heb alles was verwijderd wat moet ik nu doen ik hegeprobeerd het terug te vinden maar noppes en ik vind niets meerterug ik heb uuren geprobeert maarsteeds lukt het mij niet daarom vraag ik als het moogelijk is om mij daarbij te helpen om die verloren wacht woorden terug vast te krijgen wand ik kan op server niet meer binnen wand hij vraagt altijd het wachtwoord om in te loggen wandhet wachtwoord stond in mijn voorige ik hoop dat julie mij daarbij kunnen helpen allesiens bedankt

Asked by titusxox 1 year ago

Answered by cor-el 1 year ago

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One link on site is not responding. All of the other links are responding. The one link does respond on other browsers.

On my banking site, one of the links that normally responds is not responding. All of the other links are responding. The link in question is responding on other browsers… (read more)

On my banking site, one of the links that normally responds is not responding. All of the other links are responding. The link in question is responding on other browsers.

Asked by haydenrtke 1 year ago

Answered by FredMcD 1 year ago

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Firefox cannot load websites but other browsers can, But if you wait for several minutes or an hour it works again.

Hi, I know this already Faqs about this problems: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can But the things is, it's not works at… (read more)

Hi, I know this already Faqs about this problems: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can But the things is, it's not works at all. Even it could, it only for few minutes and the problems keeps appears. And oddly, If you ignore it for several minutes or an hour, Firefox suddenly can open websites again. This problems keep appears in my 2 laptop. I already try anything including reinstall firefox, and it's just temporal solutions. Can you check what actually happened? Cause this problems not only me but also the other users. I already ask my colleague and my friend, they have same problems, and the solution you give isn't working at all. Thank you.

Asked by I.E. 1 year ago

Answered by SUMOsJR 1 year ago

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access denied

every time i try to sign in to thiis it says acces denied i i have disabled my antivirus and also all adoons an ne every time i try this is is whT COMES UP IT W… (read more)

every time i try to sign in to thiis it says acces denied i i have disabled my antivirus and also all adoons an ne every time i try this is is whT COMES UP IT WORKS IN cHROMEYou don't have permission to access "http://www.kroger.com/signin" on this server.

Reference #18.4539c917.1642616008.68d6efd5

Asked by Mary 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago