Firefox Support Forum

This version 95.0-64 bit, has issues with Office.com URL running on Windows 10. I am able to log in; however, once I enter my password and press OK...windows is ALL WHITE. Nothing is being displayed.

I compared this to Chrome to see if there were issues on the Microsoft side and Chrome is working normally. I was hoping to attach a snip; however, file upload isn't working....it just spins forever.

This was working just fine on Friday. BTW...OS Updates are current.

Any assistance is appreciated. Regards, Mark

Since a while I have the browser MS Bing, if I click on the icon Firefox on my screen. My latest Firefox Version dated from the 7th January 2022 (x64 de). What is the problem? Regards, Erwin

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anything else, as I never had this problem before. While Firefox exe programs in general use too much, none has ever gone above 500,000 cpus before. After I mentioned this in a few places, it got better, but it started up again since the last update was posted, even though I have not downloaded it. Perhaps it has something to do with putting out updates? The only cure I have found is to open my Task Manager, and end the process that is gobbling up all the cpus, and after I do that, Firefox runs just fine. Somebody has screwed up with an update and this needs to be fixed, it seems to me. Sometimes, I can't even open my Task Manager. I am using Windows 7, yes, on a PC. And, by the way, this doesn't happen on my laptop, but I have not downloaded any updates on it, and will not. Also, someone mentioned changing a setting on how resources are used, but there are no advanced settings available anymore.

I have all save logons and password disabled. Yet when my password manager or I have entered a text in a logon the next time it appears in a dropdown box next to the item.

How do I disable this clear violation of privacy?

Our main computer (Windows 8 also) was working correctly yesterday with Firefox. This morning it will not allow us to go to some sites. Noticed an update went through yesterday. Have tried troubleshooting the problem. Refreshed Firefox. Even reinstalled Firefox. Still not going to most sites. it will go to Facebook. It will go to Google. It will not go to most, including the Mozilla help page. This behavior persists whether it is via WiFi or Ethernet with Cox, or Dial-up with NetZero.

Since a few days, I keep experiencing constant crashes with Firefox. In the most common way, a Tab will crash first, often followed shortly by the whole browser crashing. Crashes occur on, but are not limited to, following pages: • YouTube.com • Reddit.com • Google Account Login • about:preferences • about:crashes • about:support • The very same Support-page I’m writing this on Crashes still occur after: • Rebooting Computer • Clearing of Cache • Starting in Safe Mode (crashes in Safe mode) • Deactivation of hardware acceleration • Refreshing Firefox • Reinstallation of Firefox (Uninstalled with the Uninstall/helper.exe) • Use of Windows Deployment Image Servicing and Management tool (DISM /Online /Cleanup-Image /RestoreHealth)

Crash logs list: • Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ff88082381f • Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000001f4465fffe8 I’m kind of out of options. Most support pages are 2 years or older, so I don’t really know if I’m experiencing the same errors as they did. If there’s any more information required, please let me know.

duplicate. https://support.mozilla.org/en-US/questions/1360813

Portalbella web site use to say use IE9 (which no longer exists). So why can I sign in with Edge but Firefox says invalid ID or Password? I may have to start all over again or just use Edge.

Hi,

I often search with the adress bar without thinking, and when searching 'maps' I accidentally hit 'yes' on the little drop down that says 'did you mean...' with the url. Now every time I try to search 'maps' in the address bar unless I specifically press the down key or use @g (or @ddg etc) I am taken to a url I have no use for. How do I disable this default? I spent ages trawling through settings to try to find where to turn this off.

Thank you so much!

hello,

i'm having trouble playing videos on a website..What i tried:

0) disabled all my extensions.. 1) refresh firefox - videos work for a minute or until i restart firefox..probably something it's syncing and bringing back the problem 2) renamed prefs.js - same thing as refresh..after I turn on syncing ..problem reappears

At abc7ny.com, I keep getting the message that the video is not supported by my browser I have the media feature pack installed & turned on. What's wrong?

When I try to check the box to open previous windows and tabs on startup it won't let me. Why not?

duplicate. https://support.mozilla.org/en-US/questions/1361612

I've lately noticed that when I watch some YouTube videos I get this white dot on the page for some reason, refreshing the page makes it disappear. What causes this?