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reply to email

jscher2000 Tried to reply to your email. It has not return. Here is a copy of report you requested. It is different from what you sent me. > Task: invalidateCaches… (read more)

jscher2000

Tried to reply to your email. It has not return. Here is a copy of report you requested. It is different from what you sent me.

> Task: invalidateCaches - Unable to invalidate caches > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

I still have no bookmarks. I have restarted the computer a number of times. I also renamed the places.sqlite adding a 1 after places as it said in other directions. I have also refreshed.

Yesterday, I uninstalled Firefox and reinstalled after receipt of your response. It said all cookies, history, bookmarks etc transferred successfully. However, I keep getting the message “ and Bookmarks and history systems will not be functional because one of Firefox’s file is in use by another application. Some security software can cause the problem. I use McAfee, I’ve always used it. I have not changed it.

I did not do anything with favicon file as I don’t know what to do, I understand you can delete that. If there is a list of more than one, then what do I do.

As I indicated, I an NOT a technical person.

Please advise.

Thanks.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by izzybizz 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Importing Baaokmarks from Google

Hi. I tried to import my bookmarks from Google to Firefox (on a Mac) as per the instructions but no joy. I followed the process and at the end it says that the process wa… (read more)

Hi. I tried to import my bookmarks from Google to Firefox (on a Mac) as per the instructions but no joy. I followed the process and at the end it says that the process was successful, but when I look in the Manage Bookmarks area (and everywhere else), the bookmarks are not there. Help please.

Asked by baldrick08 1 year ago

Answered by Bithiah 1 year ago

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weather location

In the last few weeks I have not been able to reset MY location for the weather. I am in Red Deer and the location is locked at Fort Saskatchewan, where I have never been… (read more)

In the last few weeks I have not been able to reset MY location for the weather. I am in Red Deer and the location is locked at Fort Saskatchewan, where I have never been! I know it should be a simple fix but even Geek Squad was not able to change this and they even uninstalled and reinstalled Firefox. I took my computers to Best Buy to give them the run down and as soon as they opened up the default location said Red Deer! They are only a few blocks away and I was relieve that it worked. At home it immediately came up as Fort Sask again. This is just an annoyance but I like to use Firefox as my browser. Any suggestions?

Asked by walsh313 1 year ago

Last reply by FredMcD 1 year ago

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Firefox 93 freezes

Since the upgrade to version 93 many times Firefox freezes (blue circle moving on screen) and the complete screen is filled with the browser in such a way that the Window… (read more)

Since the upgrade to version 93 many times Firefox freezes (blue circle moving on screen) and the complete screen is filled with the browser in such a way that the Windows tray is not visible. This is particularly being done when several pages are open in the browser simultaneously. Sometime after this freeze the browser closes itself without any notice. This is rather annoying when I am in the middle of a work.

Here are the details of my OS: https://pastebin.mozilla.org/DkNG2o5X

Please find attached a picture what can be seen when the above freeze happens.

Asked by kadocsa.krisztian 1 year ago

Answered by Paul 1 year ago

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Firefox Passwords using Browser Firefox Lockwise

Hi, I receive your emails on security (How to avoid wire fraud, spot spyware, smash spam and more) and my concern is holding all my passwords in Firefox Lockwise on my Wi… (read more)

Hi,

I receive your emails on security (How to avoid wire fraud, spot spyware, smash spam and more) and my concern is holding all my passwords in Firefox Lockwise on my Windows devices which are synched. If someone or some process gains access to one of my PC's they would also I presume gain access to all my passwords. Is this true? If so, can I implement password access to my Firefox Lockwise passwords on Windows machines?

Thanks for your thoughts and hopefully reply.

best regards, Terry

Asked by terry_morrison 1 year ago

Answered by cor-el 1 year ago

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deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY FIREFOX /MOZILLA SUPPORT i would like your assistance with deletion of firefox account with the email address [email address] needed as i have no longer got a… (read more)

GOOD DAY FIREFOX /MOZILLA SUPPORT i would like your assistance with deletion of firefox account with the email address [email address] needed as i have no longer got access to it

Asked by donovangregg 1 year ago

Last reply by Paul 1 year ago

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Looking for Library file in Mac Library/Application Support that Time Machine can use to restore tabs lost in crash

Hello, I wrote in about an hour ago, but clicking Submit resulted in a blank page - no acknowledgement or notice from you in email since. Pls forgive if you get this twic… (read more)

Hello,

I wrote in about an hour ago, but clicking Submit resulted in a blank page - no acknowledgement or notice from you in email since. Pls forgive if you get this twice.

I was clearing Recent History when FF crashed and lost many important open tabs. This happened with V. 93.

I back up daily with Time Machine. I'm wondering if there's a file in Application Support or elsewhere it can restore to bring the tabs back?

System profile attached.

Any help appreciated. Peter

Asked by Gemwriter 1 year ago

Last reply by cor-el 1 year ago

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Finding in which Folder a bookmark belongs

Hello - Firefox Bookmarks are wonderfully intuitive and hardly need the well written instructions. However, in Manage Bookmarks, I search and find the Bookmark I want but… (read more)

Hello - Firefox Bookmarks are wonderfully intuitive and hardly need the well written instructions. However, in Manage Bookmarks, I search and find the Bookmark I want but can't see or find which folder it's in. Thus I can't sort it or move it to another folder. A column in search results showing Folder would be fabulous!

Asked by rlj2 1 year ago

Answered by cor-el 1 year ago

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Firefox help directing me to odd website

Clicking on Firefox "Help" directed me to an odd "Crowdicity" website. This is rather worrying and makes me feel that I can't trust the browser's security anymore. Regar… (read more)

Clicking on Firefox "Help" directed me to an odd "Crowdicity" website. This is rather worrying and makes me feel that I can't trust the browser's security anymore.

Regards,

BarbaraD

Asked by BarbaraD 1 year ago

Answered by TyDraniu 1 year ago

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Deleting address bar search

God morning, looking for help to find a way back to the old search method i.e. I want the search to be done in my Google/Bing/etc-search bar in the middle of the screen … (read more)

God morning, looking for help to find a way back to the old search method i.e. I want the search to be done in my Google/Bing/etc-search bar in the middle of the screen instead of in the address bar. Firefox 93.0 (64), Win 10 Thanks for your help in advance! Henrik

Asked by henrik.thk@gmail.com 1 year ago

Answered by henrik.thk@gmail.com 1 year ago

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Firefox 93 Way Too Slow!

Got the "new & improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's… (read more)

Got the "new & improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's using about 15GBs of RAM, and while I still have plenty on-hand, it's barely functioning! Come one, what's going on, will this browser ever just work?

Asked by StevenCee 1 year ago

Last reply by Paul 1 year ago

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Firefox Suggest

Back to Firefox after a few years away, I like the feature Firefox suggest, however, it opens up and switches to the site selected when selected, (middle button), is ther… (read more)

Back to Firefox after a few years away, I like the feature Firefox suggest, however, it opens up and switches to the site selected when selected, (middle button), is there a way to open these in the background. Any help would be much appreciated.

Asked by xxxnevsxxx 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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all past tabs open when open window

Firefox 93.0 OSS 11.5.2 When i open a window the past 80 tabs openl to use, I need to R clic the tab on the left and "erase all tabs to right" screen shot show … (read more)

Firefox 93.0 OSS 11.5.2

When i open a window the past 80 tabs openl to use, I need to R clic the tab on the left and "erase all tabs to right"

screen shot show

Asked by jrhmdtraum 1 year ago

Answered by cor-el 1 year ago

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website logins

firefox logs me into a particular site even though save passwords is turned off and none are listed as saved. this happens even after closing firefox and opening a new wi… (read more)

firefox logs me into a particular site even though save passwords is turned off and none are listed as saved. this happens even after closing firefox and opening a new window. i logged in last week to this site, and opened it today and its still logged in.

Asked by Gieto 1 year ago

Answered by cor-el 1 year ago