Showing questions tagged:

E-Pay problems opening folder with E-Bay searches bnecause of access denied

I am sometimes able to open E-Bay, and open individual members of a folder containing over 100 members searches. When opening all the members of this folder, either most… (read more)

I am sometimes able to open E-Bay, and open individual members of a folder containing over 100 members searches. When opening all the members of this folder, either most of the members will open the E-Bay page with the rest giving the msg below, or all the members of the folder will open, but when pressing the link this msg occurs: Access Denied You don't have permission to access "http://www.ebay.com/sch/i.html?" on this server.

Reference #18.e8d62117.1777979700.2588bc9f

https://errors.edgesuite.net/18.e8d62117.1777979700.2588bc9f

Open 27

When using salesforce, the comment field gets resized automatically every time when I type.

This does not happen when I use Edge or Chrome so it's Mozilla specific issue. It happens when we use lightning salesforce instance. I've checked with Salesforce Support … (read more)

This does not happen when I use Edge or Chrome so it's Mozilla specific issue. It happens when we use lightning salesforce instance. I've checked with Salesforce Support and they suggested me reaching out to Mozilla support on this. https://www.salesforce.com/

Open 9

When I use “winget install ... -l ...” to install Firefox, the installation "disappears"

The full winget command is: ```pwsh winget install --id Mozilla.Firefox.zh-CN -s winget -e -i -l D:/.../Mozilla/Firefox/ ``` The winget log mentioned that winget download… (read more)

The full winget command is: ```pwsh winget install --id Mozilla.Firefox.zh-CN -s winget -e -i -l D:/.../Mozilla/Firefox/ ```

The winget log mentioned that winget downloaded https://download-installer.cdn.mozilla.net/pub/firefox/releases/150.0.2/win64/zh-CN/Firefox%20Setup%20150.0.2.exe ```log 2026-05-12 22:19:28.840 [CORE] WinINet downloading from url: https://download-installer.cdn.mozilla.net/pub/firefox/releases/150.0.2/win64/zh-CN/Firefox%20Setup%20150.0.2.exe 2026-05-12 22:37:42.091 [CORE] Download hash: 6c7fb833ebb13637daf750c7a2c611e2b6d8d324dc2463eed40e8478d0c791fc 2026-05-12 22:37:42.091 [CORE] Download completed. 2026-05-12 22:37:42.094 [CLI ] Installer hash verified ```

Installer args: ```log 2026-05-12 22:37:43.543 [CLI ] Installer args: /InstallDirectoryPath="D:/.../Mozilla/Firefox/" 2026-05-12 22:37:43.545 [CLI ] Starting: 'D:\Temp\WinGet\Mozilla.Firefox.zh-CN.150.0.2\Firefox%20Setup%20150.0.2.exe' with arguments ' /InstallDirectoryPath="D:/.../Mozilla/Firefox/"' 2026-05-12 22:38:12.554 [REPO] Reading MSI UpgradeCodes 2026-05-12 22:38:12.891 [REPO] Reading MSI UpgradeCodes 2026-05-12 22:38:13.405 [CLI ] During package install, 1 changes to ARP were observed, 1 matches were found for the package, and 1 packages were in both 2026-05-12 22:38:13.405 [CLI ] The entry determined to be associated with the package is 'Mozilla Firefox (x64 zh-CN)', with publisher 'Mozilla' ```

Then winget shows the installation was successful, but the shortcuts in the Start menu and on the desktop point to a path that doesn't exist. I noticed that this path is the one I passed to winget via the -l parameter, but it is missing the slash (`/`) > D:/a/b/Mozilla/Firefox/ → D:\abMozillaFirefox\ I couldn't find the installed Firefox either in the root directory of drive D or under the originally expected path D:\...\Mozilla\Firefox.

Although I passed the -i parameter (specifying interactive installation) to winget, I didn't see the installer window. In the user registry, the installer also wrote the aforementioned incorrect path, and I cannot uninstall this installation through Windows Settings.

I wrote a script myself to search for folders or files with 'firefox' in the name (case-insensitive) on my system's C and D drives, and I only found this folder that looks related: ```pwsh > ls "C:\Users\...\AppData\Roaming\Mozilla\Firefox"

   Directory: C:\Users\...\AppData\Roaming\Mozilla\Firefox

Mode LastWriteTime Length Name


------------- ------ ----

d---- 2025/11/23 18:05 Background Tasks Profiles d---- 2025/12/24 18:47 Crash Reports d---- 2025/11/23 18:05 Pending Pings d---- 2025/11/23 18:06 Profile Groups d---- 2025/11/23 18:06 Profiles -a--- 2025/12/27 8:43 75 installs.ini -a--- 2025/12/27 8:43 482 profiles.ini ``` But based on the LastWriteTime, this seems to have been left when I previously installed Firefox.

I want to know what the installer does after running the above installation, and how I can undo these changes to reinstall Firefox?

> Note: English is not my native language, please forgive my spelling or grammar mistakes. > I originally wanted to post on a Chinese forum, but I was guided here...

Open 27

Firefox ignores css style for all menu backgrounds after upgrade to v152

I have been using my userchrome.css for many years. However, now Firefox ignores css style for all menu backgrounds after upgrading to v152. Here is my current userchrome… (read more)

I have been using my userchrome.css for many years.

However, now Firefox ignores css style for all menu backgrounds after upgrading to v152.

Here is my current userchrome.css text: /*tighten drop down menus*/ menupopup > menuitem, menupopup > menu {

 padding-block: 1px !important;

}

root {
 --arrowpanel-menuitem-padding: 1px 1px !important;

}

/* changed this block ----------------------------------------------------*/ /* #bookmarksMenuPopup hbox {background:#CD5C5C !important;} */ /* /Change highlighted menu text to any color:/ */ /* menupopup > menu[_moz-menuactive="true"], */ /* menupopup > menuitem[_moz-menuactive="true"], */ /* popup > menu[_moz-menuactive="true"], */ /* browsermessage,notification .notification-inner{ border-color: red !important;} */ /* browsermessage, notification{ background-color: red !important;} */ /* menupopup { */ /* -moz-appearance: none !important; */ /* background-color: #CD5C5C !important } */

  1. bookmarksMenuPopup { --panel-background: #CD5C5C !important;}

menupopup > menu[_moz-menuactive="true"], menupopup > menuitem[_moz-menuactive="true"], popup > menu[_moz-menuactive="true"], browsermessage,notification .notification-inner{ border-color: red !important;} browsermessage, notification{ --panel-background: red !important;} menupopup {-moz-appearance: none !important; --panel-background: #CD5C5C !important }

/* other bookmarks */

  1. menu_unsortedBookmarks,
  2. menu_mobileBookmarks,
  3. bookmarksMenuItemsSeparator{

display: none !important; }

/* hide Bookmarks Toolbar Folder */

  1. bookmarksToolbarFolderMenu, #bookmarksToolbarFolderMenu+menuseparator {display: none !important;}

menupopup > menuitem, menupopup > menu { /* color of the text */ color: red !important; }

menupopup > :is(menuitem, menu):hover {

 background-color: lightskyblue !important;

} ((

menupopup:not(.in-menulist) > menuitem, menupopup:not(.in-menulist) > menu {

 color: white !important;

}

/* Global UI font */

  • {font-size: 14pt !important;

font-weight: bold !important;}

However, now all my menu backgrounds (e.g File, Edit, Bookmarks, etc, see attached screenshot) are black with a see through background.

I would like to return to my original menu settings backgrounds. How do I do it please?

Thanks in advance.

Open

Dossiers des signets disparus

Bonjour Affichage des dossiers de mes signets ne s'affichent. Tout apparait mélangé, sans le nom des dossiers. Que puis-je faire? Merci pour votre aide Cordialement … (read more)

Bonjour Affichage des dossiers de mes signets ne s'affichent. Tout apparait mélangé, sans le nom des dossiers. Que puis-je faire? Merci pour votre aide Cordialement

Open 1

If Firefox VPN is on for too long, it dies AND all sites become inaccessible

(Just to confirm: Yes, I'm talking about Firefox VPN, not Mozilla VPN) Sometimes, I need to let my computer run for a while without using it. This often means that I'll h… (read more)

(Just to confirm: Yes, I'm talking about Firefox VPN, not Mozilla VPN)

Sometimes, I need to let my computer run for a while without using it. This often means that I'll have Firefox open for hours at a time without anything happening.

I've noticed that almost every time after I come back to my computer after hours of inactivity with Firefox VPN turned on, I get the "Secure connection failed" error on EVERY website I try to access, including sites where I specifically disabled VPN for them.

If I try to turn off and turn on Firefox VPN, it fails to turn itself back on after five minutes of waiting. So when I restart Firefox, it's turned off, which is inconvenient since I have pinned tabs which I want the VPN turned on for.

And if I restart Firefox (with or without restarting the computer itself) without doing anything to Firefox VPN, which means the Firefox VPN is still ostensibly turned on when Firefox is shut down, then when Firefox opens again, Firefox VPN is... turned off. This is not the expected behavior, because if I restart Firefox with the VPN turned on without having had any site loading issues, then the VPN is still on when Firefox opens again.

Since Firefox VPN otherwise works fine for me, I'm just restarting Firefox more often now. But I feel like this isn't supposed to happen.

Open

Firefox deletes everything 2nd time this week

i have synced everything and 3 days ago when i restarted my pc and launched firefox everything was deleted and i had to login to my account and firefox saw it as a new pc… (read more)

i have synced everything and 3 days ago when i restarted my pc and launched firefox everything was deleted and i had to login to my account and firefox saw it as a new pc today it hapenned again after pc restart and i have like 4 same pc with open cards and i cant back them back i have to launch everything by hand and i dont want it to happen again had no problem for 4 years of using

Open 9

Very Transient Search Specifications

June 15, 2026 Dear Mozilla Firefox: Re: Very Transient Search Specifications Having disabled AI search capabilities satisfactorily, I am now plagued with re-establishing … (read more)

June 15, 2026

Dear Mozilla Firefox:

Re: Very Transient Search Specifications

Having disabled AI search capabilities satisfactorily, I am now plagued with re-establishing search specifications innumerable times a session. I open a tab. I set my safe search requirements followed by several items under “All Search Settings,” then save and Exit. I open a new tab and repeat all the steps. I back up out of that search list, not backing up past the window with the saved settings to find they are nevertheless reset back to default, necessitating that I repeat all the steps. I leave this window of Firefox open but minimized and open a new Firefox window and repeat all the steps.

Of what use is saving the settings? They don’t persist within tabs, across tabs, or across windows. These inconveniences began with the introduction of AI services to Firefox. Yes, I delete cookies and set other parameters in the name of privacy, but not with the expectation that saving search settings during a session will prove meaningless. Please let me know and understand how to have both privacy and utility.

A long time Firefox user and supporter.

Open

When will the sidebar become stable?

I open the sidebar, search for something, and then minimize it. When I focus back on the page and return to the sidebar again, my last query is gone and a new page screen… (read more)

I open the sidebar, search for something, and then minimize it. When I focus back on the page and return to the sidebar again, my last query is gone and a new page screen appears. I want to continue from where I left off, just like in Opera. This also causes issues in other applications. For example, when we add WhatsApp to the sidebar and open it, we have to wait for WhatsApp to reload every single time. Without these features, there is no point in using the sidebar.

Open

When accessing my bookmarks list, I clicked on the wrong location and my whole list of bookmarks disappeared; left me with tabulated folders. How do I get my list of bookmarks back?

When accessing my bookmarks list, I clicked on the wrong location and my whole list of bookmarks disappeared; left me with tabulated folders. How do I get my list of book… (read more)

When accessing my bookmarks list, I clicked on the wrong location and my whole list of bookmarks disappeared; left me with tabulated folders. How do I get my list of bookmarks back?

Open 9

Yahoo news "story continues" button doesn't work

When I click the "story continues" button in a Yahoo news article in Firefox, nothing happens. In Chrome, it works fine. An example page with a button of this type is h… (read more)

When I click the "story continues" button in a Yahoo news article in Firefox, nothing happens. In Chrome, it works fine. An example page with a button of this type is here .

Nothing jumps to mind about a setting that would be responsible for this, but I'll put it out there. Any thoughts? Or is this just a Firefox bug?

Open

The bookmarks and history system will not be functional" error message continues to disrupt

The bookmarks and history system will not be functional" error message has been dogging me for several months. System is windows 11 home and Firefox version 151. All up… (read more)

The bookmarks and history system will not be functional" error message has been dogging me for several months. System is windows 11 home and Firefox version 151. All updates are current across windows and FF. I noticed on the about support page that FF shows that this is a NT Windows 10 OS, not Windows 11. Not sure what that means. I have followed all of the suggested fixes, multiple times. Some don't work at all and some work for a short period of time before the error message returns. The only fix that works the longest is to reinstall FF. This then requires the time consuming task of updating my settings, extensions, proxy, etc. When the next round of Windows security and / or FF updates come through the error message returns. Reluctantly getting ready to dump FF. This is my last ditch effort to find a solution. Thanks.

Open 36

Bookmarks are lost. for the second time.

I just lost my bookmarks again, it happened a month or so ago as well. Appears to have been due to updates. I have already followed the recommended ideas of navigating to… (read more)

I just lost my bookmarks again, it happened a month or so ago as well. Appears to have been due to updates.

I have already followed the recommended ideas of navigating to restore, but there is no date given to restore to.

Just "choose a file comes" up, and that appears to lead nowhere.

I also went about:profiles , and all that was there was the current "cannot be deleted " profile and the option to make a new one, I tried that, it did not restore bookmarks. I need some of tose bookmarks quite badly this time

What more can I do ?

Open 9

No picture displaying from camera

When I open a website that requires my computer's camera, nothing displays except a black box, even though the camera is allowed in both Firefox and on the website. … (read more)

When I open a website that requires my computer's camera, nothing displays except a black box, even though the camera is allowed in both Firefox and on the website.

Open 27

'Image preview' hovering

My cursor doesn't show an 'image preview' anymore when I hover over a tab even though I still have it checked in my settings. It always did until a few days ago, but now … (read more)

My cursor doesn't show an 'image preview' anymore when I hover over a tab even though I still have it checked in my settings. It always did until a few days ago, but now it doesn't & I haven't changed anything.

Open

new laptop, Firefox only opens via a google page, can't get firefox front page on its own

on my pc I had no problem with Firefox. Have moved into a residential care home so have new, windows 11, laptop. Can't get the Firefox front page only opens via Google. … (read more)

on my pc I had no problem with Firefox. Have moved into a residential care home so have new, windows 11, laptop. Can't get the Firefox front page only opens via Google. Not used to having such difficulties but maybe at 86 I am slowing down

Open 45