Showing questions tagged:

pop up message about XUL Runner platform version 129.01 is not compatible with 129.0 miniversion 129.0 maxversion 129.0

XUL Runner platform version 129.01 is not compatible with 129.0 miniversion 129.0 maxversion 129.0 When this happened at first I did not have the use of Firefox. I t… (read more)

XUL Runner platform version 129.01 is not compatible with 129.0 miniversion 129.0 maxversion 129.0 When this happened at first I did not have the use of Firefox. I then went to Firefox and down downloaded Firefox and started over. Then I went to go to my bookmarks and could not find them, bummer. Now I still get this XUL Runner message ??????? email guybrochu@yahoo.com

Archived 1 315

Subject: Firefox Sync Not Working Despite Logging In With Same Account

Hello Firefox Support Team, I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my bookm… (read more)

Hello Firefox Support Team,

I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my bookmarks, saved passwords, and other synced data are not appearing.

I have tried signing in again, checked my internet connection, and confirmed that I am using the correct Firefox account. Despite this, nothing is syncing.

Please help me restore my synced data. I would really appreciate your support.

Thank you, Shubham Sen

Archived 1 342

Synchronization not working

I installed firefox on other PC and I logged in with my account. Despite having synchronization for passwords, bookmarks, etc., I can't sync my data on my new PC. Why is … (read more)

I installed firefox on other PC and I logged in with my account. Despite having synchronization for passwords, bookmarks, etc., I can't sync my data on my new PC. Why is that?

Archived 1 379

duplication bug in the Firefox Sync feature.

When you check the image, you can see two "HOME" entries. This is an issue I discovered after uninstalling and reinstalling the Firefox browser and using Sync. HOME is my… (read more)

When you check the image, you can see two "HOME" entries. This is an issue I discovered after uninstalling and reinstalling the Firefox browser and using Sync.

HOME is my PC, and this image was screenshot on my laptop.

Additionally, the Sync for these HOME entries is not functioning properly. I tested this by opening several sites, and while Sync works well from my smartphone to my PC, it doesn't sync properly from my PC to my laptop.

Does anyone know how to solve this problem? I tried rebooting my PC, but it didn't work out.

Solved Archived 1 361

Cannot sign into UK account

I'm not currently able to sign into my UK account using this link: https://www.mozilla.org/en-GB/account/ When I type in my email address and click continue I just get a … (read more)

I'm not currently able to sign into my UK account using this link: https://www.mozilla.org/en-GB/account/ When I type in my email address and click continue I just get a circular loading symbol going round and round forever. I'm able to sign in using the US sign in link for some reason. I'm not able to sign into Firefox overall though, so none of my bookmarks etc. are synced. I have tried on two different laptops a week apart with the same results.

Archived 1 153

Syncing passwords

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to … (read more)

I have both Win7 and Win10 on separate drives. I have been migrating from 7 to 10. From all appearances Firefox on both OS's are sync'd. I have asked for my passwords to be sync'd, yet they have not migrated to Win 10. Bookmarks have so I know something is working. Any advice? Thanks Chris

Solved Archived 1 216

Not all tabs syncing from Android to Desktop

I have Firefox on Windows desktop and on my android phone. I have logged into both. When I click on "tabs from other devices" I only see tabs from another PC I use. I tri… (read more)

I have Firefox on Windows desktop and on my android phone. I have logged into both. When I click on "tabs from other devices" I only see tabs from another PC I use.

I tried logging out of Firefox Android and using the desktop browser's "connect another device" link to log back into it, but it still doesn't appear as a device. What am I missing?

EDIT: Ok now Android tabs are showing up, but not all of them. Seems to cut off after about 40. Anyway to get Firefox Desktop to show all Android tabs?

Archived 1 135

Sync between macbooks does not work

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. N… (read more)

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. Nothing appears in my bookmarks.

thank you for your help.

Archived 1 333

blocked email account

I have an email account blocked (jgcaller129@gmail.com) and have tried the sync tab at the top corner of my computer. It sends a message with a number to this blocked em… (read more)

I have an email account blocked (jgcaller129@gmail.com) and have tried the sync tab at the top corner of my computer. It sends a message with a number to this blocked email to unblock it- how am I supposed to get an email from you on a blocked account. How do I unblock this account. I have tried several times with the same result now the icon to sync isn't there anymore. PLEASE HELP This email is very important to me. You can send a reply to an alternate email account (also linked to Firefox -jgcaller15@gmail.com).

Archived 1 252

Sync tabs

I sync tabs with multiple devices, but I cannot get my tabs to sync with my iPad. I have tried scanning the QR code from my desktop browser. I have tried entering the pas… (read more)

I sync tabs with multiple devices, but I cannot get my tabs to sync with my iPad. I have tried scanning the QR code from my desktop browser. I have tried entering the password. The process never finishes on the iPad, even after the desktop browser said the process was complete.

Archived 1 207

Passwords aren't syncing between Mac browser and iPhone... could uBlock Origin be the problem?

I set up sync, I went thru my old passwords on my Mac browser Firefox and deleted many old/dead ones, expected to see the list on my iPhone Firefox browser to match. Sign… (read more)

I set up sync, I went thru my old passwords on my Mac browser Firefox and deleted many old/dead ones, expected to see the list on my iPhone Firefox browser to match. Signed in properly on both, pressed sync several times each time showing complete.

I'm still seeing PW's I deleted on my Mac in my Iphone's list...

What could be the problem? I have uBlock Origin ad blocker installed.

Thanks

Archived 1 126