Firefox Community Forum

how to turn off, disable, kill the primary password. I want nothing to do with this feature. it is a royal pain. i have tried all the options but no go.

help last chance before i dump firefox!! thanks Buffy Bandley Grammy B

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I went to Firefox/Mozilla settings and could not find Account in order to get a PIN. I tried searching in Settings on Account; nothing. I scrolled and clicked around and could not find what I needed.

I am old but far from tech illiterate. I've worked on computers since the mid-1980s. I've had this sort of layered problem with Firefox before. Firefox has been my preferred browser since the 1990s, I believe. I appreciate the concerns with privacy and safety in browsing. But I've run into this sort of problem a number of times. I need to know how to address the PIN issue. I'm happy to get a new PIN if I could only find a way in the browser's settings to do just that.

And, by the way, the password I had for Firefox/Mozilla would not work, though I have it written down, know my entry was correct, keep my passwords in a safe place. I had to open my account on Firefox/Mozilla with Google, which, of course, meant entering another password and doing verification via iPhone. And, of course, I ended up entering with Google and the entry was associated with my secondary email address. That, unfortunately, is not the email address my Firefox/Mozilla account is associated with. It is associated with my primary email address.

All of this takes way more of my time, the customer's time, than I intended when all I wanted to do was open Amazon and print a return label on a product I had ordered. The ridiculous process has left me pretty pissed off.

Frankly, I'd be happy to simply enter my Amazon password to complete the task I need to complete, but Firefox is in the way! Please make your security add-ons clearer and more easily worked with. And please let me know how I can get a new blasted PIN! Of course, I will evidently have to change my Firefox/Mozilla password, as well, since you will no longer accept my current password that, BTW, was made in the past 6 months.

Ugh! Just recognized that I have to wait for another user to volunteer some sort of advice on this. That just makes me madder. I excised my actual email addresses, primary and secondary, from this message because I initially didn't realize this just goes out to a generalized community to see if anyone has something to offer.

Getting closer to abandoning Firefox.

Im trying to add sync protection when adding whatsapp and googlechat to my phone and desktop. I created a primary password but it doesn't seem to work. i click on firefox and it continues to just open with no protection at all. what am i missing, whenever i use firefox it still has google listed as search engine

Hi, I set a primary password so that this is required when I first sign in to Firefox but although the request for the password shows up, I realise I only need to press 'cancel' and firefox is opened.

I was creating a primary password and for some reason it "glitched" or "stuttered" and it created the password without me knowing what it was. I tried several combinations that could be close to the one I was inputting. Can I uninsall Firefox and reset the password?

It's been eons since I set the FireFox primary password and do not use the feature. Plus I have no idea what the password was that I set. I keep getting pop ups to input the password on various sites. The only way I see to stop this is to turn off 'Use the Primary Password' setting. This is not possible since I do not have my password. How do I reset the password and edit this option and contents?

The master password really needs a timeout setting unknown to me my computer was hacked I fell asleep with my Firefox browser open and they logged into my bank account the only reason I caught it was because I got a email stating I had logged in my bank account I was lucky I caught it fast and changed my bank password and removed the virus. Yes I know I should of logged off but I got side tracked and fell asleep. The timeout option on password managers are universal except for the Firefox password manager.

It is about Master Password. Before the updates, users need to enter the password before they can continue using Firefox. After several updates it turns into Primary Password which doesn't work the way before. It now allows user to close the password input box and they can continue using the browser. I found this out after my nephew uses my PC and he uses Firefox and I noticed he was able to gain access on my browser. Lots of opened Tabs has been closed out. How can I bring back the old Master Password function which allows you to basically lock your Firefox? The new function Primary Password is a downgrade security feature.

Hello, After forgetting my Mozilla Firefox password,i uninstalled and reinstalled Firefox,but now, whenever i open Zimbra.free.fr ,for example,i get the following message from Firefox; please enter your master password. i enter it,but it does'nt recognize it. What can i do ? Bernard Ps: si vous parlez en francais c'est mieux pour moi...

Depuis la dernière mise à jour, Firefox me demande le mot de passe principal à chaque ouverture de Firefox. Je ferme ou j'annule et ça marche sans avoir à renseigner mon mot de passe principal. (c'est agaçant !!) La procédure préconisée par Firefox (menu-paramètres-vie privée et sécurité-identifiants et mots de passe-décocher la case à côté d'utiliser un mot de passe principal....... ) ne change rien. Merci

A week ago I got a BSOD that ruined the settings of most of my extensions and some of the Firefox's settings (at least it erased my custom findbar.matchdiacritics value, but most likely not just that). After that I moved Firefox's folder and re-installed it. Extensions were also reinstalled.

Before that, Firefox would ask the primary password only when I open it or when I try to reveal a password in the password manager. Now it may (or may not) ask the primary password before an autofill or even for no apparent reason. How can I get back the old behavior?

I tried to set signon.masterPasswordReprompt.timeout_ms to 0, but it didn't seems to help.

Operating System: SteamOS 3.7.15 Build: 20250903.1 KDE Plasma Version: 6.2.5 KDE Frameworks Version: 6.9.0 Qt Version: 6.8.1 Kernel Version: 6.11.11-valve24-2-neptune-611-gfd0dd251480d (64-bit) Firefox Browser: Mozilla Firefox Flatpak mozilla-flatpak - 1.0 144.0 (64-bit)

When in browser and signed into account, user is able to copy obscured password information simply by clicking "Copy" in the password manager. User is more familiar with Windows systems and using Firefox browser on that system, which prompts User to input the systems PIN to verify identity.

- I'm used to using Firefox on Windows 10. Recently got a Steam Deck and am trying to relearn Linux as it's been awhile. First thing I downloaded was Firefox so I could easily copy my passwords for VPNs and accounts. Didn't think it would be as easy as clicking "Copy" in the password manager. Is there a way to set up a PIN for a little more added security. I've already created a User Account and it did prompt me once (I think), but with the portability I'd like it to ask for a PIN (shorter than password) or frequently. Thanks

As stated above, recently everytime I want to go to a sign in page on Firefox, a pop up asks me for my Mozilla password. I have to close the box and continue. Pls help!!!

It's been a certain amount of time since I've been waiting for Firefox to fix this major security flaw about the protection of saved password and I haven't seen any upgrade on this aspect. Let me explain : Firefox has the feature of Primary Password where we have to put a password to access the Password manager. Now there is a very big issue with this feature because if I go to any page for which I have saved my password, I just have to select the password and click the eye button to reveal the password, without even needing to put my Primary Password. I know there is a way of just disabling the auto-filling of password but for conveniency purposes it's just better to have a way to select the password. Could there be a way to either ask for the user to enter the Primary Password or implement a way to use the fingerprint to allow the filling of password as it's already the case in other browsers.

My questions are : Is the Firefox team aware of that ? and is there a way to hope that Firefox could finally implement a fingerprint unlock to access sensitive data like passwords ?