Firefox Support Forum

Hi,

Using Firefox version 83.0 on MacBook Pro 2019 16 inch model. When I pause a video on any webpage, I hear a sudden loud "crack" sound from the speakers. It also happens when I unpause, jump backward or forward in the video. If I mute the sound of the video and try to pause/unpause, there is no problem.

I checked the same situation with other browsers. There are no problems with them.

I hope there is a solution to this.

Thanks.

I'm animating a SVG by dragging the mouse that changes the <path d=""> attribute. When mouseUp I'm setting the <animate values="" > to animate from that dragging point and start the animation. This works fine. But if I want to drag it for a second time it looks like the animation has been set to <animate fill="freeze"> although it has been set to "remove". In other words, it looks like the attribute fill="remove" doenst work. I can drag the object (and alter the <path d=""> ) but it doenst show after the animation has been completed for the first time. It only plays the animation.

Details:

• Unable to log into client's bank using Firefox
• Client Steps:

1. Go to Chase.com and sign in on bank's home page
2. Unable to sign in because the [Sign-in] button was grayed out!
3. Contacted Chase Bank Technical Support - they said it was Mozilla / Firefox's browser
4. They recommend I switch and use a different web browser.
5. [Note] I don't want to change browsers - I've been a loyal Firefox client for years!!!
6. It use to work fine! Why is it not working now?
7. Contact Mozilla's Technical Support - for answers

• I am including a screen shot to help you. [Note] Although, I'm technically capable, I do not know all things IT or computers. Sometimes one needs to ask for help.
• Does Firefox not have a direct telephone number for Technical support? Sometimes it's much easier to talk to someone for help than doing all this texting / writing. I feel like major corporations (like Google) are unreachable, if you need to talk to a human being.
• [Problem] can't log on to Bank web-page with Firefox

• My Email: Rehm_Services@Roadrunner.com

Thank you Chris-R

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1383069. Please follow up there, thanks.]

When I am in Firefox browser" and want to move the window PC 10 to a corner it won't move. How do i solved this problem? It is stuck. I don't have the problem with Google Chrome-- it works well.

Hello, Every since the last 2 updates. When I drag and drop a web site from browser into a folder, the ico that is attached to the website are super super tiny now. They were not before. I have been forced to make Icon (ico) myself from the website Logo (if they can be found) I have attached a picture. The bottom Link is how it now comes out from Firefox (Mozilla browser) since the last 2 upgrades. The top one with the folder "new folder" is how it SHOULD be, but I had to make this ico myself and exchange it out. - this happens to EVERY file I drag and drop. The second photo - the one with family group etc. The top link one is how always use to be the bottom link is how it now comes out. - See how small it has become.

How can I put it back to the top one. - only way I have been to fix this is to exchange it with my own (made) icon - and with this FK (Familykin) one, I can not find a logo clipart to replace it. (which I have been using lots of , as I do my geneology of famous people). Please help me laurie O (Sweden), ps, I prefer english.

Get the error - "Wrong passcode; enter the passcode" again while trying to login to SAP SuccessFactors provisioning when I key in passcode generated by SAP 2 factor authenticator app on my phone. Do not face this problem with Chrome or Edge.

Interestingly, I do not get the same error when I use FireFox in a new In private window. It then allows me to login using same passcode. So I do not face the issue in FireFox using In Private Window.

I keep getting this message. Cannot contact reCAPTCHA. Check your connection and try again. My Connection is fine & I don't get this message on Chrome or other browsers only Firefox. Please any helpful hints.

Thanks, Rich

stumpheavyrock2@verizon.net

Recently, about a month, my website which I write in HTML no longer works right on Chrome, Edge, and Safari, but continues to work correctly on Firefox. Also today, on Firefox, I could not print my bank statement as a pdf, it showed up as a blank screen on Firefox, but printed correctly via Chrome.

Something has happened, any idea ?

when I try to log on to google or Gmail I keep getting this: I can't get past this

Google Something went wrong Sorry, something went wrong there. Try again.

I can log on using other browsers.

I'm curious if you can help me find the cause for this. In uploading photos from a recent music festival, there was a HUGE difference in quality (mostly saturation) between photos uploaded on Firefox and photos uploaded via another browser. Both images uploaded to the same album from the same Windows 11 PC only seconds apart.

Thanks!

I was able to view You Tube Videos on Firefox, then suddenly one day there was no longer sound on any of the videos. And no the mute is not on. If I use Microsoft Edge there is sound. Help.

I use Bell webmail and have no problem accessing emails. However cannot open/click an attachment square from Bell regarding a survey they emailed me. There was a square saying 'complete survey' when I printed their email but not visible on my email desktop screen. When I forwarded email to a friend she was able to open the survey and thinks it is a browser problem. Can you suggest how to open an attachment. I have no problem with PDF links and those underlined. Thank you. Elly Scholten

Hi all,

So I am a multi-lingual user and changing input languages regularly by pressing Windows key + Spacebar.

In Firefox, I prefer turning "Smooth scrolling" OFF so the page sort-of jumps at a fixed distance instead "decelerates" when scrolling.

So far so good. But recently I noticed this Windows key + Spacebar combination can change Firefox's scrolling behavior.

Steps to reproduce: 1. Add one more language to Windows (I am using Win10 ... not sure about Win11 though) so that Windows key + Spacebar shows the language selecting popup 2. Turn OFF "Use smooth scrolling" in Firefox settings 3. Find a long webpage to test scrolling -- it should be "jumping" 4. On the same page, make sure Firefox is at focus, press Windows key + Spacebar to show that popup 5. Try scrolling again -- it's now scrolling very "smoothly". To my eyes, it's even much smoother than turning on "Use smooth scrolling" 6. Now click somewhere outside of Firefox(i.e. Taskbar) to lose focus then focus back to Firefox and scroll again, the smoothness is lost ... until switching language again.

I personally found it quite annoying... Is there something I can do to stop it from happening?

Thanks,

J

Access Denied You don't have permission to access "http://www.lowes.com/?" on this server.

Reference #18.c8fcc17.1658715251.9bcbae5

This is the message I get when trying to access several sites. Lowes, Paducah Bank, Citizens Bank only have this problem with Fire Fox, I have to access with another browser only happens some times with Fire Fox called Windows and they said use another browser.

I'm using "edge" browser because Firefox home page won't go online or search! Parts of my home page are missing? Microsoft message "incompatible download" Ive had Firefox for over 20 yrs. and have it on two other computers, never a problem! If I right click the installation I get a incompatiblitiy message that I work around with win 8 and it sortof works but I still keep losing home page in part, won't seach parts of home page disappear etc. Help!

duplicate of /questions/1383970 thread.

I have a Firefox account. Why has the Windows update which I didn't ask for anyway thrown absolutely everything in my Firefox account in the bin?

How do I get all my stuff back?

duplicate of /questions/1383970 thread.

I'm never, ever, ever going to use Firefox or any other Mozilla prodicy ever again.